# SimpleMDM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimpleMDM the right Mobile Device Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149414/SimpleMDM/reviews --- SimpleMDM 4.8 (40) [View alternatives](https://www.capterra.com/p/149414/SimpleMDM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Reviews of SimpleMDM Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews YM Yuriy M Operations ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Easy to use when everything works, when it doesn't get ready to dive into "how to" guides.“ December 15, 2022 CP Charles P IT DirectorAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “Many features are heavily dependent on a cumbersome enrollment (DEP) if you buy your own devices, the SimpleMDM App running and having MANUAL permissions set up (location), and some features simply do not work as you would expect. “ December 21, 2022 AG Armen G CTOMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “We're also happy with the reliability and customer service.“ December 13, 2022 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Technical Support Mental Health Care Used the software for: 2+ years ### "Great device management tool" October 6, 2020 5.0 SimpleMDM has been a lifesaver to manage our large amount of devices deployed to customers. Pros SimpleMDM has been a fantastic tool to use to manage the thousand of devices we have deployed in the field. The features to customize the different components required for our deployment are amazing. SimpleMDM offers great visibility, device management and device control. Cons Nothing really to complain about the software. Customer support has been responsive to all our queries, which are usually related to third parties changing device's features. Review Source JH Jeanne H. Marketing Consumer Services Used the software for: 1-2 years ### "Easy Mobile Device Management" December 21, 2022 5.0 Really good, it does everything we need, I've been happy with the software. Pros SimpleMDM was easy to set up and easy to use. When I have a questions someone always gets back to me with an answer. Cons sometimes I wish I could get support on the phone rather than email. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing SimpleMDM It was recommended to me by the Blue Collar Nerd on Your Tube. Review Source CH Chad H. Manager, IT Wholesale Used the software for: Less than 6 months ### "It's a solid product, but a few small changes would make it awesome." July 13, 2017 4.0 It's cheaper than mobileIron or Airwatch. Mostly, this allows us to more easily manage DEP enrolled iOS devices. Pros Cheap, intuitive, basic features are very easy to use. Support is quick to respond and offers helpful advice/solutions. Cons To be awesome: For the love of god fix your UI - please.... The Groups should be collapsible. Exports should be able to contain everything (the group field is missing) and there's no filter/modification/selection on group view. Also, nothing can be copied, so multiple similar groups have to be created and then re-created by hand. To be better than awesome (better than Airwatch/MobileIron): The only big things we'd love to see is more control over user rights in order to assign tech staff to manage SimpleMDM without full access to all of the SimpleMDM, filter access to device groups, filter access to SimpleMDM controls/device commands. The addition of file management on the iOS platform? That is, let us push files to the device for their ibooks or icloud drive environment. Also, a backup via simplemdm to grab txts, contacts, pictures, etc... when moving a user to new hardware? Sync to AD - pull in user data to be assigned to the device (email, contact information, etc...) Allow sending messages to a whole group instead of just one device at a time. Allow the enabling of "Automatic" updates when new versions of iTunes Store applications are available to users. Review Source Response from PDQ August 9, 2018 Thanks for providing your feedback, Chad. We have taken it into account. The devices view has been updated to solve the problems you mentioned. We've also added admin permission classes, the ability to message groups of devices in one action, and automatic app updates. Thank you for your continued business! CS Connor S. Operational Support Specialist Management Consulting Used the software for: 1-2 years ### "SimpleMDM - a simple, yet powerful tool for management. " December 15, 2022 5.0 I cannot stress enough how much SimpleMDM has helped us. With our continued growth, roll out of new software and growing needs, SimpleMDM meets and goes beyond our needs and expectations, Pros SimpleMDM has changed our day to day work flow for administration of Mac users. Coming from manually tracking and managing software, devices and all other data that comes along with that, SimpleMDM completely blew my mind. The fact that almost anything can be automated - from device enrollment to software installs, this has saved myself and team countless hours. Cons There hasn't been much I feel that the software is missing. It is very straight forward and support is great when we have questions. Perhaps a built in command to reset users passwords? Review Source DK Douglas K. Marketing and Advertising Used the software for: 6-12 months ### "The best management option for our mobile workforce" June 30, 2016 5.0 Our company sells customer loyalty software and services. Our most popular product is a mobile app and iPad combination that retailers place at their registers, allowing these retailers to incentivize their customers to shop with them often. The service we offer is fully managed, meaning we develop the software, deploy and maintain the iPads running the software, and handle all other service and maintenance activities. We currently manage in the neighborhood of 750 devices. We initially used Apple Configurator for our management platform and later moved to Cisco Meraki. After continued issues with their buggy platform, I began an in-depth process of reviewing other MDM solutions. They were Apple Profile Manager JAMF Casper Suite JAMF Bushel SimpleMDM Air-Watch MobileIron In brief, MobileIron and Air-Watch were a nightmare to use (check the web for similar sentiment). Casper Suite, while better, still had an outdated interface based on Java that didn't deliver a great experience. Apple Profile Manager required that we manage the server ourselves, which we preferred not to do. JAMF Bushel had a much newer looking interface than JAMF Casper Suite, but seemed more oriented toward the small office environment of 20 devices or less. The interface quickly became unruly and the configuration options too general and limited as we got going. SimpleMDM has a new-age webby look and feel much like JAMF Bushel displayed. In addition, the feature set fit our deployment needs much better. Bushel doesn't allow enteprise app deployment but SimpleMDM does. Bushel isn't feature rich when it comes to supervised device functionality, SimpleMDM is. What tipped the scale for me in the end was the friendliness and willingness to help that I experienced with the SimpleMDM staff. We had an issue with our push certificate that ultimately turned out to be due to a misstep of my own. Their staff was extremely helpful in resolving the issue, offering to retrieve old data backups they had to recover a certificate I had deleted. In these days of relatively anonymous software as a service transactions, it was a joy to learn that one of our vendors has our backs. We've been with SimpleMDM for almost eight months now and I am very satisfied with my selection. Review Source LE Lawrence E. Network Engineer Hospital & Health Care Used the software for: 6-12 months ### "Take control of your IOS Fleet of devices" December 14, 2022 5.0 Pros As the name implies it has an easy learning curve to become familiar with the features, it is "Simple". Cons Sometimes when Apple changes something in their Business portal it breaks the link between SimpleMDM and Apple Business which requires intervention to resolve. Reason for choosing SimpleMDM I have been a user of PDQ Inventory and Deploy for many years. When the partnership was announced between SimpleMDM and PDQ it was at a time when we were buying many additional IOS devices to assist with remote Telehealth during Covid. SimpleMDM was there to make this more manageable so that staff could be more productive. Just like PDQ made it easier for a single Administrator to maintain a fleet of computers, SimpleMDM made it doable for a single technician to manage a fleet of IOS devices. Review Source JP Jason P. CIO Wholesale Used the software for: 1-2 years ### "Got Love how simple it is." December 21, 2022 5.0 So far I never even needed to contact support. Pros I like that I can crotrol all aspects of the iphones. Cons Wish certificate didn't need renewal. But I think it required by apple Alternatives considered [EasyControl MDM](https://www.capterra.com/p/253638/EasyContrl-MDM/) Reason for choosing SimpleMDM See a demo liked it. Switched from [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Too Complicated. Review Source CP Charles P. IT Director Automotive Used the software for: 2+ years ### "Good Product for a Good Price" December 21, 2022 4.0 Overall I think the product is usable, but could use some documentation improvement. The FAQs are good, and support used to be EXCELLENT, but now it is so-so... It can take a full day to get an email response, and many of the guides are not very clear. Once you figure it out, it works fine... Pros The responsiveness of the management software to the end device is probably one of my favorite things. If a user calls me and says that they need an app or an update for an app installed, it happens nearly instantly. Cons Many features are heavily dependent on a cumbersome enrollment (DEP) if you buy your own devices, the SimpleMDM App running and having MANUAL permissions set up (location), and some features simply do not work as you would expect. The learning curve is also pretty steep. Review Source SB Stephen B. IT manager Individual & Family Services Used the software for: 6-12 months ### "Simple MDM (perfect name)" May 24, 2022 5.0 Very positive. Great slack channel support Pros It’s simple. Coming from profile manager on apple server this was a pleasant upgrade. Cons Not many I can think of. Having a “device” name and simple mdm name is a little confusing Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing SimpleMDM It’s simpler and jamf left a bad impression Review Source VR Verified Reviewer CEO Financial Services Used the software for: Less than 6 months ### "Simple and comprehensive functions" December 14, 2022 5.0 Pros SimpleMDM has all the features our business needs. The support is very responsive to any difficulties with the settings.We use SimpleMDM to manage our entire fleet of Macbooks. Cons The first set-up was a bit tedious, but the support team quickly helped us. Review Source NR Nicholas R. GIS Manager Information Technology and Services Used the software for: 2+ years ### "Does what we needed it to do." December 21, 2022 5.0 Easy to set up and manage a lot of devices. Very responsive and helpful support. Pros Easy way to manage dozens of shared Apple devices. Cons No complaints. Most issues I had with MDM were Apple's. Review Source CT Cara T. Used the software for: ### "Easy, inexpensive, API-friendly MDM solution." March 8, 2016 5.0 SimpleMDM is much better than what else we've come across. It's a combination of well designed software and is easy to use. We provide mentoring of K-12 students and needed a way to manage the iPads we left with the students to use as study aids. With SimpleMDM we are able to control the devices quite to our liking. Features that pose as a distraction have been disabled. We're able to integrate SimpleMDM with some of our other tools as well since SimpleMDM provides an API for us to program against. Customer service is responsive and more knowledgeable than we are used to. The product manager even called me once. We were brainstorming how to solve a problem and she was kind enough to point us in the right direction which was a solution having nothing to do with MDM. I have a very positive experience with SimpleMDM and recommend it strongly. Review Source LM Lisa M. SEO Content Writer Insurance Used the software for: Less than 6 months ### "A good management tool" April 4, 2023 4.0 Pros SimpleMDM est facile à utiliser et me permet de bien gérer tous mes logiciels et appareils facilement. Tout est automatisé, ou presque, ce qui fait gagner un temps précieux au quotidien. Cons L'inetrface utilisateur et certaines fonctionnalités sont parfois difficiles à utiliser. Review Source EY Eduardo Y. Used the software for: ### "Very good service " January 18, 2017 5.0 I work with this software about 3 months, it is a very good service, easy to use and i think also very complete. Review Source DM Dan M. Sr. Developer Internet Used the software for: 1-2 years ### "SimpleMDM makes managing macs a breeze" December 13, 2022 5.0 SimpleMDM cut down our deployment times from like an hour to basically nothing. Open the box, login, you're done. With everyone moving to remote work, this stuff has been critical for letting us stay on top of managing our fleet. Pros I loved the fact it basically provides all of the functionality of a JAMF setup without me having to own and manage a server. Cons The UI can be confusing at times. More contextual help would be nice. Reason for choosing SimpleMDM We use Intune for windows, but it's slow and more expensive. I didn't want to deal with deploying and owning a JAMF server, so SimpleMDM was a no-brainer. Review Source AG Armen G. CTO Medical Devices Used the software for: 2+ years ### "Great software" December 13, 2022 5.0 Pros Simplemdm is easy to use and customise for our needs. We're also happy with the reliability and customer service. Support emails are typically responded to within 24hrs. Cons Lacking SOC 2 and ISO 27001 certifications. Review Source SR Steve R. General Manager Construction Used the software for: 1-2 years ### "User Friendly" December 13, 2022 5.0 great and easy to use Pros Very easy to use and navigate as a self taught user. Cons Nothing that I can think of at the moment, it has satisfied all of our expectations Review Source VP Valentin P. IT DevOps / MLE Insurance Used the software for: 2+ years ### "Outils pratique et bon marché pour petite structure (dans mon cas d'usage)" December 15, 2022 5.0 Très bonne experience, je recommande Pros Facilité d'utilisation, mise en place facile, interface clair et minimaliste, prix compétitif et fonctionnalités grandissante, API disponibles Cons Manque d'option pour trier les devices dans le menu dédiéPas de dashboard Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing SimpleMDM Prix plus attractif et fonctionnalités suffisantes pour mon besoin Review Source MM Marcus M. I.T. Director Religious Institutions Used the software for: 1-2 years ### "Great MDM solution " December 14, 2022 5.0 Pros Ease of use, very easy to deploy apps, allows us to wipe the devices remotely if they get lost and just a dream to set up and work with. Cons Location services cannot be enabled by the mdm but I think this is an Apple issue not something that SompleMDM can enforce. Review Source GB Garrett B. CEO Consumer Goods Used the software for: 2+ years ### "Made managing 60+ Apple products easy" September 27, 2022 5.0 Pros We are able to remotely manage 60+ apple devices from one application. We can push all software and limit settings easily on each computer. The location tracking is ideal for lost or stolen devices. We have used the remote lockout feature many times. Cons There are no cons about this software, it has been very easy to use. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Review Source RP Robby P. Mobility Engineer Management Consulting Used the software for: 1-2 years ### "It just works" August 10, 2016 5.0 We're an outsourced US-based outsourced IT firm with clients in the medical space. I initially used Meraki to manage one of our clients but had all sorts of problems. Apps not deploying when they should, configurations not working, and devices that stopped responding after about a month. When we needed MDM for two other customers, I decided to try SimpleMDM instead. I had zero problems with our deployment and was happy to find that they had more functionality than Meraki. Sure, Meraki had some document management feature called backpack, but it was too few features to even be suitable for document needs and we had to use Dropbox anyway. I like SimpleMDM because the price is competitive, it just works and I feel that I'm using the best in breed product in the MDM space. Just make sure you don't need to support Android. They just do Apple at the moment (and do it well)! Pros See above. Also, very technically adept support. Cons Nothing at the moment. Review Source EO Erick O. Director Consumer Services Used the software for: 1-2 years ### "My Review" December 21, 2022 4.0 Pros Unit tracking and automated sw updates.... Cons Tracking is not consistent, on some units, turn off by itself after period of time Review Source GH Greg H. IT Specialist Construction Used the software for: 1-2 years ### "Great software to control company phones/pads." February 9, 2018 5.0 Controlling company devices Pros The ease of use of setting phones and pads up with the software. Easy way to control devices, push out apps or remove along with preventing users to users to download un-needing apps. Cons More options needed to prevent users from using their devices as hotspots. The apps purchased from Apple VPP have been increasingly long in showing-up in available apps to push to devices. Review Source Response from PDQ February 12, 2018 Hi Greg- Thanks for your feedback! Please contact our support channel for help with any app delays you are seeing. It may be an iOS issue that we can help with. JW Jenna W. HR Manager Construction Used the software for: 1-2 years ### "SimpleMDM " December 21, 2022 5.0 Pros I like being able to set up devices remotely since we have employees across multiple states. Cons We can't use the 'FindMy' app with SimpleMDM on the device and the tracking feature does not work and update when I try to refresh location. Review Source KB Kailen B. Service Desk Analyst Information Technology and Services Used the software for: 6-12 months ### "Great software for deploying Kiosk iPad's for our software" December 13, 2022 5.0 Using this software made us save a lot of time when deploying our iPads to customers, and gave us the ability to lock down the device so they could only access the things we wanted them to. Pros The software allowed us to easily adopt multiple iPads and assign a profile with a click of a button for mass deployment. I really liked the ability to use custom attributes, which allowed me to have one app configuration but dynamically update it on a device level. Cons It was difficult to work out where everything was initially, but with great documentation and using it for a while it was easy to get the hang of. Review Source Similar Products Featured ## Related categories [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)