# Page 2 | SimpleMDM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SimpleMDM the right Mobile Device Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149414/SimpleMDM/reviews

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SimpleMDM

4.8 (40)

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Last updated April 28th, 2026

# Page 2 - Reviews of SimpleMDM

## Showing most helpful reviews

Showing 26-40 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Michael O.  
COO  
Medical Devices  
Used the software for: 1-2 years

### "SimpleMDM Review"

December 14, 2022

5.0

Excellent. I was involved in selecting this tool, setting it up, administering it and interacting as an end user. Overall we love it.

Pros

We like the ease of use as it's very intuite and it's accuerate and reliable.

Cons

It's excellent and could only be better if it also supported android products to cover all the tools used by our employees. That of course is not the focus of this tool.

Review Source

LM

Luke M.  
IT Support Manager  
Consumer Services  
Used the software for: 6-12 months

### "SimpleMDM for Mac OSX"

December 14, 2022

5.0

Pros

The ability to remotely link and deploy a MacBook has been a lifesaver, especially for Farewill where we support remote working even for new starters.Without it, I'd undoubtedly have to do a lot more travelling and it'd be much less of a seamless experience for our users.

Cons

While new to SimpleMDM, I'm still wrapping my head around deploying some software that isn't quite "off the shelf" and it's not immediately obvious to me what needs to be done, and where but I have no doubt I'll get better with time.

Review Source

CC

Chris C.  
Management Accountant  
Automotive  
Used the software for: 2+ years

### "Easy to Use & Guided Help"

December 14, 2022

5.0

We only use for managing network use of our mail exchange on mobile devices and this allows us to do this easily.

Pros

Setup can be daunting but the help guides available are great and point you in the right direction. Including what needs to be done on the Apple Business Manager site which looks complicated when you see the Apple guides.

Cons

Everything works fine so nothing that I have come across yet.

Review Source

Charles P.  
Owner  
Computer & Network Security  
Used the software for: Less than 6 months

### "Lots of functionality but no phone or live chat support"

July 13, 2017

5.0

Pros

Sound library of features and they appear to continually improve the app. Once I got the hang of the app it seems to be quite solid.

Cons

Support only available via "written word". When evaluating the product even after reading what I could, I was hoping to speak to someone that would support, deny or contribute to my perception and experience with other MDM's that I have tried. Not possible as screen share or phone support is not possible.

Review Source

YM

Yuriy M.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Reasonably easy to use for a less experienced user"

December 15, 2022

4.0

Easy to use when everything works, when it doesn't get ready to dive into "how to" guides.

Pros

Considering I was not involved in deployment or at any point of setting it up, and only stepped in as admin at a later stage it was relatively easy to use and learn the basics

Cons

you need to have good understanding of deployment of managed devices and fixing issues that may arise, when some complex situations come up. Customer service is quick to reply and follow up but you need to dive into guides yourself.

Review Source

DH

David H.  
Systems Administrator  
  
Used the software for: 6-12 months

### "MDM functionaility at a great price"

June 11, 2018

5.0

Pros

Enrolling process is simple and straightforward Cost per device is cheap Management of enrolled devices is simple and straightforward

Cons

The initial account setup can be a tad daunting. When I first starting enrolling devices I was a bit lost and enrolled a few devices incorrectly. I had to some searching of my own to finally get the devices to enroll correctly. It's all good now though. A+

Review Source

CJ

Charles J.  
Network Administrator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Excellent MDM Solution"

January 18, 2017

4.0

SimpleMDM is a easy-to-use MDM solution for many needs. We have a small deployment (<100 devices) and SimpleMDM allows us to effectively manage these devices easily. It is feature packed and works great with Apple's DEP program.

Pros

Easy to use and very economical

Cons

Documentation is difficult to find

Review Source

Response from PDQ

February 28, 2017

Thanks for the review, Charles! Sorry to hear that it's been tough to track down the documentation. For future reference, our administrator documentation is available at http://support.simplemdm.com. The "Planning Your Deployment" chapter is particularly useful during the early stages. If you have any additional questions, feel free to contact our support staff. We'll get right back to you.

GM

Greg M.  
  
  
Used the software for:

### "Easy to use and has all of the features I needed."

March 31, 2016

5.0

I've tried a few different MDMs. Airwatch: I can tell there's a lot of functionality here but it's such a pain to use. I had to make so many clicks just to get to what I needed to get to. I had a hard time finding the features I wanted. The process to get pricing was also a pain. Meraki: Much like Airwatch it was painful to get pricing. I had to sit through three phone conferences with Cisco representatives before they'd tell me what it would cost. The tool was less confused than Airwatch but felt like a side-show. I'm pretty sure Cisco acquired this company and blended it in with some of their other products. It feels fragmented. Bushel: Much easier to use, but I had problems with it not always working. Sometimes devices wouldn't update. The interface is nice, but it was missing a lot of features, too. SimpleMDM: Easy to use like Bushel and had all of the features I needed. They also have an API which we plan to use to automate some tasks at our company. Their pricing was also competitive, though really, I'd pay a premium to use them because they were the only solution that was really easy to use and worked for our requirements. Support seemed prompt the two times that I've used it. Only quip is that I'm hoping they add some of the iOS 9.3 features soon, though no other MDMs have yet either.

Review Source

EM

Emma M.  
Project Manager  
  
Used the software for:

### "Well thought out app deployment. Nice support staff."

February 26, 2016

4.0

We develop iOS apps and use SimpleMDM to push them to devices that we provide for our customers. SimpleMDM has proven to be a reliable, easy way for us to do this. We used Meraki in the past (before it was owned by Cisco) but found it to be unreliable. A lot of the time apps would never show up. The interface was obtuse, too. Glad to be off of it. The interface of SimpleMDM is easy enough for most of our team to use so we all have access to the account. Pushing updates is easy too. Web interface is clean and snappy. We ran into an issue about a month ago where we couldn't get an app to deploy properly. I contacted support and was impressed with the technical know-how of the support staff. They dug into our app binary and found that we had inadvertently used an app version format that isn't supported by Apple. I can't imagine how long it would of taken us hitting our heads against the table to figure that out. SimpleMDM includes an app that can track the location of the devices in your account. It's a nice feature to have since most of our devices are in our customer's hands. The tracking unfortunately stops working if the app is deleted. It'd be nice if there was a way to track location within SimpleMDM similar to how "Find My iPhone" works, even if the app were deleted.

Review Source

SM

Steven M.  
Chief Operating Officer  
Law Enforcement  
Used the software for: 6-12 months

### "The Best Bang for Your Buck iOS MDM solutions out there!"

July 13, 2017

5.0

Pros

SimpleMDM really is simple. It's got a robust feature set that is easy to get up and running. We have 17 iPhones managed by SimpleMDM. This is a great option in a very crowded field.

Cons

SimpleMDM could have a batter UI and UX. It's not bad, but it's not super intuitive either. Also, I'd like to see jailbreak detection built in.

Review Source

RN

Rocco N.  
Software Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "SimpleMDM is truly simple!"

January 18, 2017

4.0

We previously used Meraki's complex MDM system and were continuously faced with problem after problem because of issues on their side. Not to mention the over-complicated interface they use. It was truly a breath of fresh air after we moved to Simple. The complexity was thrown out the window, and they still provider a strong number of features, including remote enrollment. We still miss a couple of features that Meraki provides (Out-of-the-box geolocating instead of having to download an app to track them) but overall Simple has been an awesome company to work with. Not to mention Simple's price point is less than half of that of Meraki's, and the customer service is fast, friendly, and intelligent. Moving to SimpleMDM was the best mobile deployment solution decision we've made!

Pros

Easy to use, cheap, excellent support.

Cons

Some limitations on features.

Review Source

Response from PDQ

January 18, 2017

Thanks for the kind words, Rocco! Feel free to submit enhancement requests on our feature request portal. The link to it is available under the support section within SimpleMDM. We actively monitor it and it does influence our development roadmap.

Nick S.  
CTO  
Facilities Services  
Used the software for: Less than 6 months

### "Great MDM and easy to use."

January 18, 2017

5.0

Easy to set up and use. You can set different groups for company vs personal phones. Control only the installed apps you want. Tracking the phones work great. Only recommendation would be to have more reports to run.

Pros

Easy to install Simple to set up

Cons

Would like to be able to run more reports

Review Source

JA

Josh A.  
Developer  
Design  
Used the software for: 6-12 months

### "Great for Kiosks"

January 18, 2017

4.0

We're using SimpleMDM for managing about 20 kiosks which works great. Support is very responsive and helpful. Thanks for the great product.

Pros

Relatively easy to use, responsive support staff

Cons

Doesn't provide group-specific managed app configuration.

Review Source

Response from PDQ

August 9, 2018

Thanks for taking the time to review us, Josh. Regarding managed app configs, you can create managed configs that are unique per-group or per-device by using custom attributes. Here is a walkthrough guide we created that explains this feature: https://simplemdm.com/2018/07/03/how-to-managed-app-configs-custom-attributes/

EO

Elise O.  
  
  
Used the software for:

### "SimpleMDM is a lifesaver!"

January 18, 2017

5.0

I looked around for some time before finding the right MDM, but since landing on SimpleMDM I've been pleasantly surprised with the easy to use and elegant solution that's exceeded my expectations. Questions are dealt with quickly and effectively by a highly knowledgeable support staff and new features are rolled out on a regular basis. Very pleased with my experience thus far.

Review Source

AK

Aaron K.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "My Experience"

January 18, 2017

5.0

Overall, I like the layout and design of the control panel. For my purposes it may be a bit much, but it does get the job done. Ease of use is on point, I wish there were some tips how to use features properly.

Pros

The software is incredibly easy to deploy to multiple devices.

Cons

Better documentation within the app would make it more intuitive. Like tooltips or quick tutorial system.

Review Source

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