Who Uses This Software?

Freelancers who need to bill hours worked per client or per project, divided by tasks. Small teams with similar needs for up to 20-30 members.


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
  • Pricing Details
    Free for individual use. USD 2 for team members, USD 3 for PRO users.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Spica
  • spica.com/
  • Founded 1989
  • Slovenia

About My Hours

Time tracking for freelancers and small teams. Extremely easy to use for time tracking with clients, projects and tasks. Android and iOS mobile client apps. Bunch of loyal users since 2001! Free for SOLO users, 3 USD for PRO users, 2 USD for team members.


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My Hours Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking

My Hours Reviews Recently Reviewed!

Great start to a personal time keeper

Aug 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The web site is easy to use. I especially appreciate the ability to track my projects budget as well as track my consulting hours.

Cons: MyTime is still buggy. Some expected functionality still not present such as the ability to view/sort on newly created invoices.

Overall: Easy to use hour tracking. Contains most useful reports on hour consumption and billing.

Vendor Response

by Spica on August 24, 2017

Hi Charles, Thank you for your review. We are planning on upgrading how you can work with the invoices as we are aware that area could use some more polish. If you have any other suggestions, please, send them to support@myhours.com. Our team is always grateful for customer feedback! Thanks again, The My hours Team

It's just as I wanted.

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple, focusing on tracking time. I like the record button also. Since I go back and forth on several projects.

Cons: The only thing I don't like is when I select the Project, it connects to the server to retrieve Tasks, maybe it's a few seconds, but it's very stressful to me. And when I'm tracking time, I want the "Tracked" to be sorted 'Descending' by time. I always have to scroll down and that's time consuming.

Overall: You will be able to know how much you are spending on each Projects.

Vendor Response

by Spica on August 18, 2017

Dear Junko, Thank you for your review. We really appreciate it :) Please send us your suggestions to support@myhours.com as we really value user feedback and try to improve our service based on your needs. Happy tracking, The My Hours Team

Use it as a single user and I love it!

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is the ease of setting up projects and selecting projects for time entry. I love the different settings for time entry also, the 'standard' way and the quick mode. I also like how I can automatically assign tasks to every new project, that is so helpful! Overall, I think the architects and developers have done a great job making this software simple, powerful and easy to use! The user experience is phenomenal and I'm not overloaded with options!

Cons: What I like least about this software is that it seems as though it has trouble loading sometimes and "hangs", especially when I modify a time entry. It feels like the server is undergoing maintenance and it has trouble connecting. It's not often and this hasn't deterred me from using it, but it is the first negative attribute that comes to mind. Also, I wish the software had a feature to report and track time in decimal notation.

Vendor Response

by Spica on August 18, 2017

Dear Joe, Thank you for your review. We are happy to hear our Free plan is valuable to your work. :) We did have a few technical mishaps in the past which is why we upgraded to a state of the art cloud hosting service. We are working hard on making your My Hours experience as flawless as possible. However, if you do notice any strange behavior or you would like to make a suggestion such as the decimal notation you mentioned, please, do not hesitate to email us at support@myhours.com. We take user suggestions very seriously and providing good support is very important to us. Thanks again and happy tracking, The My Hours Team

The site worked great for a while but recently has been slow in a key area.

Aug 13, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Makes it easy to track time spent on various tasks. Very clean website on the tracking page and is able to generate graphs that summarize your week or month nicely.

Cons: The section to add projects has become incredibly slow to the point where it crashes the tab itself. It just flat out does not work anymore which affects my ability to keep track of time spent on new projects and clients. Customer support has said they are aware and working on the problem but this has been ongoing for at least a month and half, two months.

Vendor Response

by Spica on August 24, 2017

Hi Aaron, We are very sorry to hear you are having a problem with My Hours. As promised by our support, we are working hard on squashing any bugs in our system. We hope to have this sorted out asap. All the best and a big thank you, The My Hours Team

I've been using myhours for several years & love it! Accurate, intuitive, easy to use & great price!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used (old)myhours and have since transferred to myhours. It's easy to keep track of clients, and projects, and appreciate the report options. It helps me determine where and how much time I'm spending for each client - very helpful when billing. Always appreciate the prompt responses I receive when I have an issue or question. Have recommended myhours to many VA (Virtual Assistant) colleagues.

Cons: One thing I miss from oldmyhours to the newer version is the timesheet by project report. Other than that, pretty darn happy with the program!

Overall: Please see survey answers! I've recommended myhours to several colleagues

Vendor Response

by Spica on August 11, 2017

Dear Terri, It's great to hear from a user who migrated from our old service to the new platform. Thank you so much for your positive review. :) Best wishes, The My Hours Team

Excellent and robust even as a free service

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is simple to set up and use. I don't waste any time setting up a new project. Once I've entered the client, I just start timing and go.

I usually use the free version. I don't do a lot of hourly billing in my freelance career. So, I track projects and then add up the hours to create my own invoices in WorD. This service allows me to keep permanent detailed records, and my clients know they can ask for the information if they want to review how I spend my time.

If I take on more than the small handful of clients I currently have, I plan to upgrade to a paid account so I am able to generate invoices and have more clients. But for a basic user, this is the best service I've found. And I've tried them all.

Note, I used to be an attorney in a small practice. I would have used this constantly in my billing had I known about it.

Cons: I sometimes forget to hit start or stop because there is no window hovering over my workspace. Other than that, I honestly have no complaints. It suits my needs perfectly.

Overall: This has allowed me to keep detailed billing records for a handful of my freelance clients. There is so much flexibility that I could easily use it even for flat fee projects. It is simple to set up and almost mindless to use, yet it feels very robust. I've never felt a feature is missing. After trying countless competitors, including some very expensive industry software, I'm still convinced this is the best choice. And as my business grows, there's plenty of room to upgrade and expand the uses.

Also, and importantly, customer service is wonderful. One weekend, I stupidly locked myself out of my account but changing the email address to one I no longer use or have access to. I still don't know what I did, but CS responded within hours. They found my account even though none of the info I'd provided was accurate. They completely saved my weekend! And they didn't even make fun of me for the mistake!

Through all my experiences, I've become a huge fan of My Hours. I'm happy to talk to anyone who is considering it.

Vendor Response

by Spica on August 11, 2017

Dear Kristen, Thank you very much for your positive review. We are very happy to hear our service is valuable to you and that our support was able to save your weekend :) All the best, The My Hours Team

Easy to use and very useful

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very quick to use so doesn't get in the way of work. nice presentation for clients. earns me more money!

Cons: It would be a tiny bit faster for me to use if I could add clients and projects at the same time but a very minor issue.

Vendor Response

by Spica on August 11, 2017

Dear William, Thank you very much for your review! We are happy to hear My Hours helps you earn more. Providing value and taking care of your time is what we aim to do :) Best wishes, The My Hours Team

I have used MyHours for over 5 years. It has glitches now and then, but for free you can't complain.

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: It's great if you don't mind getting no customer support. I suggest paying for the upgrade to see if that changes how support assists you when help is needed.

Cons: Customer service is awful. I am currently attempting to switch to their new version as instructed by the company and the software won't allow it. I alerted customer service and all they can say is "Yes you can" and "Change your password". I have described my situation in detail multiple times and these are still the only solutions they offer me.

Vendor Response

by Spica on June 20, 2017

Dear Lacie, with all due respect, we cannot support our old vintage version of My Hours. Users of the vintage app have been alerted multiple times that it is out of development and no longer supported. Nevertheless, we are doing our best to help you transfer your data to the new and much improved service free of charge. We thank you for your trust and long history with our product and hope you will feel at home on the new platform. If not, please, write to support@myhours.com as we take support very seriously. Thanks again and all the best, Miha on behalf of My Hours

great for tracking hours for multiple clients

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Pro feature includes invoicing but the feature is not able to email or include detail. detail must be printed out as a separate report to include with the invoice. Otherwise for tracking hours works great!

Pros: Easy to add new clients. Easy to track hours or add manually. Reporting is adequate for the task. Free version is a great value.

Cons: the invoicing feature will not allow the inclusion of activity/detail for the period only total hours/cost

Not stable and you must be online to use it

Apr 20, 2017
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It tracks my time

Cons: Confusing to set up and it is not stable. you must be online to use it, and it crashes unexpectedly.

Overall: Confusing to figure out how to link projects, clients and billable hours. Not intuitive. And it has a tendency to get knocked offline while you are using it, rendering it useless.

Vendor Response

by Spica on April 21, 2017

Dear Beth, We are truly sorry your experience with My Hours wasn't what you hoped for. We invite you to send us a detailed description of your problems and wishes as we take user feedback very seriously. Our community is an active part of our app development and we are very proud of that. You mention the service is not stable and requires you to be online to use it. We did experience some downtime on the day you posted your review. Unfortunately, our hosting provider decided to shut down the server for unscheduled mantainance. Our response? Start moving to a new, more reliable, best in class cloud hosting solution since we understand that our users trust us with their livelihood and that is no laughing matter. We invite you to give us another try and hope that you will not be left dissapointed this time around. All the best, The My Hours Team