--- title: "My Hours Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is My Hours the right Time Tracking solution for you? Explore 986 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149427/My-Hours/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- My Hours 4.8 (986) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of My Hours Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MT Mike T Director of Commercial and Business DevelopmentPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months. “It's really been beneficial to dive into specific projects and departments to get a better understanding of our efforts and costings.“ March 12, 2026 AP Amanda P Owner OperatorGraphic Design, Self-employedUsed the software for: More than 2 years. “When I add a new project from the "time log" menu, it doesn't give the option to add pricing with it.“ April 15, 2025 Zeya M Associate Data Analyst – Analytics EngineeringMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Dashboard, Insights, and team management work well for project collaboration.“ March 13, 2026 Zeya M Associate Data Analyst – Analytics EngineeringMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months. “Historical team names aren't tracked, which creates gaps in reporting.“ March 13, 2026 JO Justina O Founder and Principal ConsultantProgram Development, Self-employedUsed the software for: Less than 6 months. “I also like that Tasks that have the same name across different Projects are grouped together - it helps me see how much I'm in meetings or doing individual tasks or doing field work.“ October 17, 2024 RW Rick W OwnerHuman Resources, Self-employedUsed the software for: 6-12 months. “As a self employed consultant, one of the hardest things to do is accurately track hours and projects for my clients. Or at least it was until I started using My Hours.“ October 15, 2024 Rish a DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “I like the way you can set up different costs for different clients, and the easy way to enter and update line items in the timesheet.“ March 26, 2024 MP Michael P Commercial CaptainDefense & Space, Self-employedUsed the software for: 6-12 months. “Developer not interested in what its required to get my business paid... only interested in changes to get them paid... Useless customer service.“ October 21, 2024 ## Showing most helpful reviews Showing 1-25 of 986 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Associate Data Analyst – Analytics Engineering Used the software for: Less than 1 year ### "Solid time tracking tool with good value — a few rough edges to smooth out" March 17, 2026 4.0 My Hours delivers good value for money for teams that need straightforward time tracking and project collaboration. Onboarding is easy and the learning curve is minimal. A few friction points around data management and performance hold it back from being a complete solution, but the team is clearly improving the product consistently. Pros Great value for money — the features you get at this price point are solid. Dashboard, Insights, and team management work well for project collaboration. Custom columns and budget tracking (monthly/fixed) give good flexibility for managing multiple projects. Time tracking core functionality is reliable, and the learning curve is low for new team members. Cons No search in the timesheet user dropdown — have to scroll the full list, which slows down project collaboration at scale. The Projects section loads slowly at times, affecting the time tracking flow. No bulk overwrite via spreadsheet for fixing historical time data — tedious for retroactive corrections. Historical team names aren't tracked, which creates gaps in reporting. Invoicing could be more powerful with better filtering options. Review Source R Reviewer Director of Commercial and Business Development Used the software for: Less than 1 year ### "My thoughts My Hours" March 16, 2026 5.0 The team has been incredibly responsive in guiding setup and implementation. Our interactions have all been positive, responsive, and most importantly productive. There weren't meetings just to have meetings. Pros The ability to tailor it to our specific needs and tasks. It's really been beneficial to dive into specific projects and departments to get a better understanding of our efforts and costings. Cons More education on proper ways to get employee buy in. As great as the tool is, your information gained is only as good as the information you put in. Review Source R Reviewer Consultant Used the software for: 1-3 years ### "Simplest and most user friendly time tracker out there" August 17, 2023 5.0 Tracking time in real time, analyzing stats in reports, exporting time spent per month for informing clients and billing Pros I like how easy this tool is to use. I tried may other tools, but this one was the one. The whole structure and layout of tool is super intuitive, no unnecessary features are there. I think this is a hidden gem. Cons I can't really think about any weak parts of this tool. Free version is everything I need. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great lightweight utility for tracking time" July 16, 2019 3.0 As a small business with only a handful of clients, it's vitally important for me to know how much time I'm actually spending on a project. I've tried various time-tracking tools and My Hours is, by far, the best value of the bunch: Just the right amount of functionality without too many complications, and at a fair cost. I've recommended it to others on several occasions. Pros My Hours is an affordable, simple system to track time for anyone or any organization that works by the hour. I started with it as an individual and it was a great tool for helping me improve my estimates and increase profitability of the work I took on. I've since expanded it to a small team, and it's my main resource for time management and substantiating client invoices. Cons There are a few issues, such as the selector window shuts down when you reach the bottom of a list - so if you're just a little bit heavy on the mouse and miss the right moment to click, you end up having to go back and re-select the client/project etc. Also, a recent change in the way reports work has forced me to change the way I do billing. I find it frustrating but no more so than the unanticipated changes every online service provider makes from time to time. Review Source Melanie P. Executive Director Used the software for: 3-5 years ### "Super Time Tracker! Free version is awesome" July 29, 2022 4.0 Very useful with extra features; showing percentages of where I spend time, tracking expenses like mileage. Meets all my main goals Pros The free version first, but I like how you can create categories then make notes specifically for the time you spent as well as add expenses. It's also very helpful to report out to my board where I'm spending my time and I can put it into a pie chart with percentages, which is so helpful when sending this data to our bookkeepers. Cons Having to use the ":" when entering hours and the terms used aren't intuitive, like I always fumble around trying to pick the right report I want or to set up new categories. Review Source Lilian L. Virtual Assistant Used the software for: 1-3 years ### "Best Value for Money" February 14, 2022 5.0 I find that it's much easier to provide a time sheet to my client, and I like the layout and the reporting function of My Hours. I'm now considering to upgrade my free plan so I can utilise the time budget feature. Pros There is so much value in the Free plan. It's easy to use, and I like the layout. Cons I would love a desktop app for Mac please. Sometimes I forget to stop the timer on the browser. I'm afraid I don't like using the app on my phone as I find my phone distracting when I'm at work so rather not have to touch the phone. Review Source R Reviewer Architect Used the software for: 3-5 years ### "Great customizable time tracker " August 4, 2023 5.0 I’ve reached out to My Hours over the years and their customer service has been great. The issues were due to user error in my end. This is such a vital part of my business and I really appreciate that you can use many free features and add on as needed. Would recommend! Pros I’ve been using My Hours for several years now, at previous firms and now for my own practice. It’s a very easy to use and customizable interface. It makes daily task logging a breeze. Cons There are a lot of premium features that as a sole business owner I do not need. My Hours works perfectly for my current needs. Review Source R Reviewer President Used the software for: Less than 1 year ### "Useful and Affordable Options for Small Businesses" October 23, 2024 5.0 Super easy to use and run reports. In my experience, it's better than some more expensive options I've used at the enterprise level (i.e. OpenAir, Workday) - much simpler and more user friendly at a fraction of the cost. Pros It has free and paid options, and is really simple to use. I recently started my own small business, and it makes it very easy to track time, and run reports. The tracker also allows you to differentiate between different hourly costs and what hours are billable and non-billable. The interface is very user friendly and intuitive, so there's no time needed getting to know or understanding the software. Compared to other time tracking software, it's very reasonably priced - if you choose the paid options. But there is also great functionality available at no cost too! Cons There honestly isn't anything that is top of mind. Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "MyHours is Saving Me Lost Hours of Billable Time!" October 25, 2024 5.0 Very impressed with the thoughful design of the input functions and the customized reporting features right down to individual clients. Pros Users can tailor the definitions of projects and tasks to suit your exact client billing requirements. Cons Can not think of a single drawback! It is one of the best apps that I use every day! Review Source R Reviewer Executive Coordinator Used the software for: 3-5 years ### "Reliable & Organized Time Tracking Software!" July 30, 2022 5.0 Pros My Hours is super easy to view, learn, and use. Clocking in and clocking out as a way of tracking time is easy, or time can be manually logged with a project name and description about the work done. The Reports generated by the system are well-organized, easy to read, and are easy to send to show time worked. Cons It seems like some of my projects are billed at different rates even though I’ve changed the rate and set it to be from the beginning Review Source R Reviewer Creative Director Used the software for: 3-5 years ### "Time will tell." November 7, 2021 5.0 I use MyHours every day. It keeps me sane. It stops we overworking or underworking. It also gives me the power to assess individual areas of my business, life, and projects so I can fine tune and not live in la la land when it comes to understanding how long creative projects (and non-creative for that matter) actually take. Critical when it comes to pricing projects and determining the right fee level. Pros You can copy from the previous week so you don't have to rebuild your timesheet. You can see your whole week spread of projects, tasks, and time and edit the whole lot with an overview of everything. Cons That it didn't have this until recently! You can see your whole week spread of projects, tasks, and time and edit the whole lot with an overview of everything. Review Source Kambrie R. Sound Designer Used the software for: Less than 1 year ### "Best Option Available" October 13, 2023 4.0 Pros I like that it's easy to use and mostly user friendly. Being able to use tags is paramount for me, as I like to categorize my projects, so that I can give more accurate pricing quotes to my clients. Cons Features I'd love to see:-I wish there was a feature to input how long you've worked on a project (when making backlogs) in decimals (like if I could input "3.15" instead of "3 hours, 9 minutes". I can calculate it out, but that obviously takes me much longer)-When ticking off tasks, I'd love if the tasks added up to 100% and you could see a meter/circle of how much you've completed as you tick things off!-I'd love to be able to have projects be BOTH billable and non-billable, but still with the "project-based rate" setting.The following are for the DETAILED REPORTS feature (which is honestly my favorite feature):-I wish there was an option to click "all time" instead of manually going to the right year I started to now.-I wish the page kept my settings instead of reverting to default every time. I like to keep the tags visible, but I hate having to go into the settings and change that every time I need it.-With the tags, I'd love to toggle an option between "any of the chosen tags" and "all of the chosen tags". Sometimes I need to deepen or further specify my search, but I'm unable to have the parameter that the search results need to match ALL of the tags rather than any of them. Review Source R Reviewer Mr Used the software for: 3-5 years ### "Flexible and reliable time tracking for multiple projects" May 26, 2021 5.0 Overall I find it easy to log in to MyHours at the start of my work day and to jump between tasks. I rely on the reporting to complete my company monthly timesheet which insists on me entering a % of my time spent on each project and task. Pros \- Easy to start and stop time recording - Ability to continue tracking time of tasks from earlier in the day or week - ability to report the % of my monthly time spent at both project and task level Cons \- in Dashboard report, no way to display a column for % time for tasks inside each project. (I have requested this feature multiple times but you are ignoring me!) The dashboard bar charts DO show % but the table below listing tasks and projects does not and cannot be customized. My employer needs % time use on each task, and currently I need to manually calculate! - in the latest UI, the 'Start new' button starts recording time against an 'empty' record. I am forced to open it and add details. What I want it to do is exactly the same as the '+ Add time log' button. That is, open the editor for me to enter Project, task, etc, and only start recording time when I click the blue 'Add time log' button. - - in the latest UI, when I '+ Add time log' , I want the editor to close immediately after I click the blue 'Add time log' button, to save space of the screen. (It is unlikely users want to add multiple time logs one after the other.) - in the latest UI, the blue 'Add time log' button (below the editor) should be renamed "Add and Start" to make it obvious that time recording will start. - the 'Favorite log' feature is non-intuitive and clunky. Suggest adding a simple 'star' icon to each task which I can click to make it a favorite. OR on the Edit time log dialog, add a 'star' icon I can click - when I 'Add a favourite time log', I want the editor to close immediately, to save space of the screen. (It is unlikely users want to add multiple favorites one after the other.) Review Source R Reviewer VP of User Experience Used the software for: Less than 1 year ### "Easy to use though lacking key features for invoicing" August 1, 2022 5.0 Overall, my experience has been good with the exception of the customer service interaction - providing a poor excuse for the lack if functionality - and the extra time required to create, export and then combine Activity Reports into Invoice PDFs. Pros The app is super easy to setup, launch and provides options for various billing rates and billing increments (on the paid plans). The interface is fairly intuitive and nicely laid out. Cons There is currently no way to show the details of time billed, when creating invoices. So, you can create an invoice that shows one line item and a total.. which is a huge oversight. Most clients require greater detail of time billed - eg what tasks were completed or milestones met - during a billing cycle. Showing specific activity, for hours being billed, is of prime importance to paying customers. The only alternative is to create a separate Activity Report AND an Invoice, and attach or combined the Activity Report to the Invoice PDF. The response I received from Customer Support was that 'My Hours is not an accounting application. It is a top time tracking application that offers simple invoicing.' A poor excuse to say the least. If you are going to include a feature that allows the tracking of details for time billed, allow an option to include that, or not, in the invoice. It really isn't that difficult - I say this as an owner, and long time professional, of a design and development group. Review Source R Reviewer Director Used the software for: 3-5 years ### "Happy customer!" August 1, 2022 5.0 I use My Hours daily and it helped me a lot to gauge time spent on different projects. It helped me a lot to identify projects that are not profitable. You can easily spend too much time on some projects and My Hours showed me when this happens. It is also ideal to keep track of billable hours for consulting work and I sent My Hours reports to customers to show how time was spent. Pros Having an online time tracking solution helps a lot. Then I know my time tracking is always accessible. My Hours has a very user-friendly interface and provides concepts of tasks and projects. Reporting is very useful and comprehensive. Creating reports for a duration of several years also doesn't take and the interface is very responsive. Cons I am not sure if there is anything I dislike. Review Source Nicole W. Digital Freelancer Used the software for: Less than 1 year ### "Easy to Use Time Tracking Software" August 2, 2022 5.0 I love it. I'm recommend it to our new freelancers all the time to track their hours and give them quick tours. Pros The software is so easy to use and is visually easy to read and isn't over built to overcomplicate things. I'm able to enter my time quickly and run reports and be in and out of the software in no time to make my life easier. Cons There could be a lot of improvement around the favorites. I would like to see filters, be able to reorder them to something other than when entered, and be able to edit with out deleting and re-creating. Having a synch with calendars for easier meeting time tracking would be amazing as well. Review Source R Reviewer developer Used the software for: 1-3 years ### "Generally excellent; Came closest to suiting my needs" July 23, 2021 5.0 My Hours is far-and-away the best fit I have found for my particular requirements. Competing products that I looked at were extremely bloated with inadequate task and project management. The interface is clean and functional and not weighted down with features I would never use. It is difficult to find a site (app?) for a given purpose that hasn't tried to be everything to everybody. My Hours has focused their attention on time logging and has done it extremely well (at least for my particular use case). Pros Time logging itself is extremely easy to use and the interface suits the way I want to use it well. Support is excellent and they always address my questions and suggestions in a very timely fashion. Their focus is on time logging and the service is not cluttered with features I will never use. Cons My work is predominately freelance. I get paid through quite a few different channels and frequently have to log my time again in other systems. My Hours is a little too designed towards being the inclusive source for invoicing. Generating reports of all time worked for a given client so that I can provide an activity report is a bit cumbersome and unfortunately, I do not completely trust their accuracy as filter options often reset themselves and there were issues early on when certain activity was excluded without it being clear that it was. To their credit though they have continually worked on the reports and they are much better. Review Source R Reviewer ERP Specialist Used the software for: 3-5 years ### "Excellent Tool That Gets The Job Done" July 29, 2022 5.0 MyHours does with it sets it out to do and does it very well. Definitely worth every penny (if the free version does not meet your needs). Pros I've been using MyHours for several years now (initially free but now paid). I've gone through various UI and feature updates but it has remained a robust, intuitive, and very useful tool. I love the reporting features the most as they give me the overview I need to accurately bill my clients. The customer support is also very strong. Cons Nothing really. I've even had my feature requests implemented by the team simply by asking! Review Source Helen M. Copywriter Used the software for: 3-5 years ### "A handy, reliable tool that's speeds up my invoicing no end" July 26, 2021 5.0 My Hours has made my time tracking a breeze. It's also helped speed up my monthly invoicing no end. As an editor and copywriter, I have to keep accurate records of how much time I spend on each job. This is crucial for billing and for calculating project fees. My Hours is such a handy and reliable tool, I'd recommend it to anyone. Pros The reports are super easy to produce and are professional enough to share with clients. I love the way I can swap between clients, projects and tasks. Cons Some of my clients are invoiced in euros, others in dollars. Would be nice if I could set a currency for each client. Review Source R Reviewer Staff Writer Used the software for: 1-3 years ### "A great software for time tracking (among other stuff)" August 2, 2022 4.0 Pros A couple of years ago, I needed a time tracking software. My Hours was by far the easiest to use and with the most amount of features, especially when using the free version. For freelance workers like me, My Hours make it really simple to keep track of how much work you've done, for which clients, and for which projects. It's also super easy to bill your clients when you have a thorough description of what you've done, how long it took you, etc.—something My Hours really helps you do easily. Cons I think once or twice in two years, I've experienced server instability and lost a few hours of tracking. Review Source Melanie L. Director Used the software for: Less than 1 year ### "Some very good bits & 1 or 2 niggles" July 16, 2019 5.0 Our old time recording system ceased to be supported so we had to find a new one. We looked at lots of alternatives and ran a new one for almost a year but it was dreadful. Lots of systems want to manage your whole practice rather than just log time so finding My Hours was a real relief. We run it alongside Xero and our CRM both of which we didn’t want to change. Apart from niggles as above this has been a great system for us. Pros It’s great to be able to log time as you work, whether in the office or in the move. I’m sure being easy to do so means we capture more chargeable hours than we did using our old (very annoying) system. Cons Overall this is a great product but I have a few niggles which I hope might get sorted out. I don’t like that time is logged to the second rather than whole minutes or nearest 5 minutes - it makes us look money grabbing. Not being able to set up a new chargeable project without having to go into a more detailed screen is annoying and no longer having a link back to the time record from a time report is slowing us down. I don’t like the time report layout as you have to look for the client name and project name - our old original system included a header with this detail which made for better client presentation. Review Source R Reviewer Data Analysis Used the software for: 3-5 years ### "Excellent and robust even as a free service" August 14, 2017 5.0 This has allowed me to keep detailed billing records for a handful of my freelance clients. There is so much flexibility that I could easily use it even for flat fee projects. It is simple to set up and almost mindless to use, yet it feels very robust. I've never felt a feature is missing. After trying countless competitors, including some very expensive industry software, I'm still convinced this is the best choice. And as my business grows, there's plenty of room to upgrade and expand the uses. Also, and importantly, customer service is wonderful. One weekend, I stupidly locked myself out of my account but changing the email address to one I no longer use or have access to. I still don't know what I did, but CS responded within hours. They found my account even though none of the info I'd provided was accurate. They completely saved my weekend! And they didn't even make fun of me for the mistake! Through all my experiences, I've become a huge fan of My Hours. I'm happy to talk to anyone who is considering it. Pros This software is simple to set up and use. I don't waste any time setting up a new project. Once I've entered the client, I just start timing and go. I usually use the free version. I don't do a lot of hourly billing in my freelance career. So, I track projects and then add up the hours to create my own invoices in WorD. This service allows me to keep permanent detailed records, and my clients know they can ask for the information if they want to review how I spend my time. If I take on more than the small handful of clients I currently have, I plan to upgrade to a paid account so I am able to generate invoices and have more clients. But for a basic user, this is the best service I've found. And I've tried them all. Note, I used to be an attorney in a small practice. I would have used this constantly in my billing had I known about it. Cons I sometimes forget to hit start or stop because there is no window hovering over my workspace. Other than that, I honestly have no complaints. It suits my needs perfectly. Review Source Brad W. Graphic Designer Used the software for: 3-5 years ### "Great time tracking app for creatives. " November 7, 2021 4.0 MyHours is our go to app in the studio to track time for projects and tasks. It is very useful when it comes time to bill our clients fort the hours worked - and our clients really appreciate a comprehensive breakdown of the hours worked on daily, weekly and monthly basis. Pros I appreciate how I can easily login and start tracking the time for each project and task I undertake in a day. I like how you can create the client categories, project names and link this to the actual person you are doing the work for - which is really helpful when juggling multiple projects in the day or week. The ability to download the reports is also very helpful when it comes to billing the client for hours worked. The weekly MyHours snapshot email is also useful to gain an overview of hours worked in the previous week. Cons There is not much to dislike about this software as it is set-up to be user-friendly and has great features. I did find the previous online interface a little easier to use than the new interface - but they may just be because I got so used to using previous version before the change. The new interface has a bit more of a learning curve to figure out where everything is and how it functions. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Could not manage my time, invoicing and projects with "My Hours"" July 31, 2022 5.0 The biggest thing I am solving is keeping straight with my tasks and hours to bill. I use this for 7 different clients and as stated above, I could not manage my time without tracking it with My Hours. Pros Very friendly! It has a punch. I love the Activity reports - it looks very impressive. Cons The style of the invoice. It would be great to have a few options of styles to use. The Activity Report is beautiful. Review Source R Reviewer Founder/Chief Consultant Used the software for: 1-3 years ### "Billable Time and Project Tracking" August 9, 2022 4.0 Pros I use the free version to track my hours for my consulting business. I like that it allows me to track by timer or to input time manually. Also, that I can record my time against different clients, projects, and billable rates. Since I don't use the paid version, this is simply a tracking tool for me, but it's perfect for what I need it for. The recording and reporting functionalities are easy to use and make my life a lot easier. Highly recommend. Cons The one complaint I have is that on the free version, you can't go back and edit a time entry after you've saved it. If there is an error, I have to delete the line and enter it again with the correct information, but this is an inconvenience, not something that is detrimental to my needs. 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