--- title: "DSS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DSS Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/149432/DSS/" page_type: "product" language: "en" --- # DSS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DSS ## What is DSS? Are you frustrated that you don't have enough control over your website and marketing? DSS is an inbound marketing software with CMS/CRM capabilities that allows you to take your business to the next level. It has everything you need to manage your marketing easily and effectively. Manage your website, clients, email marketing, client feedback and reviews, social media posting, lead tracking and follow up campaigns in one easy-to-use tool! Stop taping solutions together and use one smarter tool. ## What is DSS used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Content Management](https://www.capterra.com/content-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $500 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DSS?[Manage this product listing](https://www.g2.com/products/dss/claim_requests/new?auto=true) ## DSS Overview Updated September 2026 AI summary DSS is a cloud-based solution for small and midsize businesses seeking to manage sales processes and customer relationships. Covering sales tracking, CRM, and account management needs, it offers features such as interaction tracking, lead management, and reporting, along with optional tools for collaboration, document management, and access controls to support team efficiency and data organization. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DSS 4.9 (25) VS. [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.0 (971) Value For Money 3.7 (3) Value For Money 4.2 (794) Customer Service 4.9 (25) Customer Service 4.0 (766) ## DSS alternatives Highest Rated [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,259)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about DSS Overview ### Which roles and teams benefit most from DSS? DSS is most used by business owners, executives, and marketing teams that need to manage digital campaigns, content, and brand visibility efficiently. Operations and product leaders use it to streamline workflows and coordinate execution, while creative and web specialists rely on it to support media production, design updates, and online performance. Answer based on 21 reviews Overview ### What company size and specific industries is DSS built for? DSS is designed for law firms and medical firms of any size that need cloud-based marketing automation. It fits organizations that want to manage websites, clients, email marketing, feedback, reviews, social media posting, and leads from a visual dashboard. Features and Usability ### What are the key features of DSS? DSS offers CRM and contact management, lead capture and lead qualification, and campaign management for marketing workflows. It also includes document management, content management, and file storage, plus reporting and analytics, access controls and role-based permissions, email marketing, segmentation, and website management. Integrations ### Which third-party tools and platforms does DSS integrate with? DSS integrates with Clio and Zapier. Clio covers legal practice workflows, while Zapier connects DSS to a wider range of third-party apps through automated workflows and custom connections. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does DSS offer? DSS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide self-paced walkthroughs. Answer based on 2 reviews Getting Started and Support ### What customer support options does DSS offer? DSS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as responsive and easy to reach, with phone calls and quick questions handled well. The help resources also make it simpler for new users to find answers and manage updates. Answer based on 5 reviews ## Features AI summary Based on 5,061 Sales Tracking reviews Capterra data shows that buyers of sales tracking software rank the following features as their top priorities: - **Sales Pipeline Management** (**51%** of reviewers rated this feature as critical) - **Lead Management** (**46%**) - **Reporting/Analytics** (**39%**) DSS includes **Lead Management** and **Reporting/Analytics**, giving sales teams a way to track prospects and review performance data over time. However, it does not offer **Sales Pipeline Management**. Instead, it provides **Search/Filter** (**35%**), which can help users sort records and find relevant sales information faster, helping businesses stay organized and make more informed sales decisions. Lead Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Search/Filter 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps DSS 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audio File Management: Supports audio files - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - File Management: Create, save, and store files - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 3.7 (3) Basic $500.00 Flat Rate,Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Clio](https://www.capterra.com/p/105428/Clio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (25) 4.9 Based on 25 reviews ## User reviews Overall rating 4.9 Based on 25 reviews Filter by rating 5(24) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent Rachael W. lpn Hospital & Health Care ### "good sales tracking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 21, 2022 Pros This system is easy to learn and use. Makes it easy to keep up with sales. Cons This system had everything I needed to manage my sales. I wouldn't change a thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Legal Services ### "Move on" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 12, 2019 way to complicated to do any good. I would need a doctorate and 100 hours a month to us this. Pros It look like there was a lot of helpful stuff. Cons Keep It Simple Stupid; lots of junk that really does not help much Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2019 Thanks for taking the time to provide feedback and I'm sorry you didn't find DSS to be a helpful tool for your specific needs. It is, indeed, really robust automation software, and not everyone needs all that we have to offer. DSS is designed to be all-in-one marketing software, so if you are simply looking for a website/CMS, then this is certainly more than you'd need. Should you ever decide to give DSS another try we provide tons of support, training, education, information, webinars, and Users' Groups to help you make the most of the system, and we also offer marketing services if you don't have time to manage the marketing yourself. We'd be happy to work with you to make sure you are getting what you need out of the software! Best of luck to you in your future endeavors! HM Hannah M. Founder & CEO Marketing and Advertising ### "Do you enjoy hitting your head against the wall? If so, DSS is NOT for you." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2016 DSS is the absolute best solution out there'by far. I know Wordpress, or even Wix, Weebly and SquareSpace can seem tempting with their low price and advertised ease of use, but they're not even in the same ballpark as DSS. Apples to oranges? Try Ferraris to clown cars. Wix, Weebly, SquareSpace and even WordPress (to an extent) are created for aesthetics. To someone who just wants a "pretty website," they're just fine. But to business owners who are serious about increasing their online visibility, traffic, user engagement, and'ultimately'sales, DSS has no competition. Most platforms only take price (i.e., cheap: Remember, you get what you pay for) and aesthetics into consideration, while DSS takes the final, most important piece into consideration as well: search engines. DSS websites are not only gorgeous to the outside observer, but are also built with search engine-friendly code that makes your site attractive to both users and search engines alike. Because what good is a pretty site if nobody can find it? Add in the extra time you gain by having everything you need in one platform, the extra security you gain due to the fact that DSS is HIPAA compliant, and the extra joy you gain by having an OUTSTANDING customer service team that will walk you through any questions you have, and you have the ultimate business-building, sales-supporting, sanity-keeping platform. Pros What's not to love??? We have built many websites in WordPress and get so sick of the archaic backend. Want to add content? It's difficult. Want to add a photo? Good luck. Want to add a video? Even worse, except add in the fact that all of that media will slow down your site as well. In DSS, everything is easier than I could ever imagine. I want to spend every moment in DSS and never update another WordPress site ever again!!! And let's not forget about the fact that in DSS, there's no need for plugins. There's no need for you to ever go to outside social media or search engine analytics sites, because that information is built right in! Need a CRM system like Insightly or SalesForce? No need; that's in DSS too! And want to send out emails? You guessed it: already in DSS and already integrated to work with your website pages & forms, CRM, analytics. Simply, DSS is the best platform there is, and you're insane not to use it. (Unless you're our competitor; in that case, stay on WordPress.) Cons Doesn't currently integrate with Insightly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GO Gerry O. Owner ### "Fast & Easy Way to Immediately Update Your Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 6, 2016 I have been using DSS since 2004 when I first created my website with Foster Web Marketing. DSS allows you the ability to make instant changes to your website without the need to wait for a webmaster do it for you.. I can add articles on the fly. I can add blog posts. I can immediately publish an e-mail newsletter. I can add videos, photographs and anything else I can think of. I can add PDFs. I can optimize my articles quickly and without the need for any coding. I can share my content on social media using DSS. I can schedule when I want my content to go live. I can add anything to my website with ease and just as easily, delete any page or link on my site in seconds. DSS is a simple, straightforward and very powerful tool that every website owner should have. It has a great set of analytics connected to Google analytics. DSS allows me the ability to write content on a daily basis to help my consumers and potential clients get information that they need and want to know. I still know attorneys who have to wait weeks to communicate with their webmaster in order to update their website and make changes. DSS allows you to avoid all that nonsense and get it done instantly. Without hassle. With out a huge learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Stephen H. Owner ### "DSS Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 24, 2016 I am so happy with the DSS system. I have replaced two CRM systems by using DSS. It not only works better but costs much less than the other well known systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Andrew T. Partner ### "DSS has helped my practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 24, 2016 My law firm has used Foster Web Marketing's DSS software product for several years. It's a valuable tool which enables us to update the content of our website, to include adding case results, client testimonials, and practice area additions. It's flexible - we can log in and create website updates from any location, and when our schedule permits. Notably, it's allowed us to take control of our website. It's really an integral part of my firm's online presence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sylvia A. Digital Media Manager ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 24, 2016 DSS is a user friendly program that makes it easy to navigate and use. Everything in this program is straight forward and to the point. The customer service is great and quick to respond. They are always willing to help whether it's an email, phone call, or video chat. I would highly recommend using DSS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gina P. Senior Product Manager ### "Intuitive interface with built-in optimization features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 20, 2016 DSS has an extremely intuitive CMS interface and having built in features to help execute a successful SEO strategy has proved to be extremely helpful. It is also one of the fastest CMSs I've used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Monica M. Content Director ### "One of the most organized systems I've had the pleasure of using." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 18, 2016 I use DSS for several companies whose content I oversee. Adding, editing and tracking how the content is performing is easy and efficient. Knowing what content needs to be updated is also a plus when running multiple accounts, and if I need a questions answered the team at Foster is always quick to respond and helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. ### "We have been using DSS for years. We love our ability to easily manage content on our website." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 18, 2016 Our experience with DSS has only been positive. We have yet to experience any limitation with the product. DSS has allowed us to maintain a high visible SEO ranking with all of the relevant search engines. This product should be considered by all companies who want to maintain a meaningful presence on the internet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149432/DSS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.