# Page 3 | Flocknote Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Flocknote the right Church Management solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149433/Flocknote/reviews --- Flocknote 4.7 (149) [View alternatives](https://www.capterra.com/p/149433/Flocknote/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Flocknote ## Showing most helpful reviews Showing 51-75 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Beth M. Communications Coordinator Religious Institutions Used the software for: 2+ years ### "Awesome customer service and easy to use" February 12, 2019 5.0 Pros The Flocknote team is so helpful, and I appreciate all their assistance! The tools are very user friendly. I can also do stuff on the go - send emails and texts from my phone... really helpful if a snow day is called and I'm on my way to work - I can pull over (safety first!) and send a text to our parish/school from my phone! Cons I wish it could have some more sophisticated reporting (i.e. overall open rates per person, excel lists of which groups each person is in, etc.). Review Source Response from Flocknote February 14, 2019 Hi Beth! Thank you for writing in with a great review! We love hearing that you can alert your parish/school of cancellations on-the-go from your phone. You also had a great suggestion that you'd like some more reporting features. I'll let the developers know about this! P.S. Thanks for staying safe! :) DW David W. deacondavelv@gmail.com Religious Institutions Used the software for: 6-12 months ### "Saves Time and Increases Participation" November 24, 2019 5.0 Pros I like the customer support most. It is by far the best of any type of subscription program I have used. FLOCKNOTES is designed for ease of use. It has a short learning curve. The percentage reached feature allows me to scrub my rosters and check up on the reasons non-responses. I found the exporting feature is way-simple to use. Cons The only criticism I have received from some in my Flock is that they cannot view everyone else's responses. I view this as a mixed blessing. Reason for choosing Flocknote I am actually using both. Depends upon the desired response. Review Source Response from Flocknote November 25, 2019 Hi Deacon David -- we're so thankful to you for this kindhearted review. Our pleasure in life is to make sure you have the support you need, so I'm glad you've enjoyed working with our Happiness Engineers. All feedback is welcome, so I'll be sure to pass on your thoughts on responses to the team! Thank you for all that you do! :) RH Randy H. Parish Executive Council Education Management Used the software for: Less than 6 months ### "A+ Support Team - Happiness Engineers" January 7, 2021 5.0 The elderly got it immediately. That speaks volumes to the truth of the software. We have like a 75% penetration rate already. Pros The software is highly integrated at a systems level. It is flexible allowing any kind of element to be published as a communication. The integration with Word on Fire is the key reason I use it. The happiness engineers are like brothers and sisters. You can rely on them. They answer back like a sibling does. They're loyal and always have your back. Cons The discussion groups are the most important part of the software for interactive learning and sharing. It is unclear how well it works. I see the discussion feature, but I'm just not sure what the end user's experience is, so no matter how I set it up, I was never sure (and am still not), on if the parish members felt engaged or not. Social media software has to be the replacement for a community. Do I feel like I'm in the same room with people? Not so much. Reason for choosing Flocknote Flocknote is as close to Facebook as it gets. But, with Flocknote, you can trust your constituents. Review Source Response from Flocknote January 13, 2021 Thanks so much for this review, Randy! I have shared this feedback with the team and we really appreciate hearing your thoughts on Flocknote so far. If you have any other feedback, suggestions, or questions in general, don't hesitate to reach out to us at help@flocknote.com. We'd also be happy to hop on a phone call at any time. You can schedule a call at a time that works best for you at Flocknote.com/call. Have a great day and God bless! VJ Vickie J. Director of Communications Religious Institutions Used the software for: 2+ years ### "Yup, Flocknote is effective and efficient!" April 1, 2019 5.0 Finding a way for our ministries to communicate within their groups has been a challenge. No more with Flocknote! While some are slower to adopt (and adapt) than others, it is catching on and we LOVE it! Pros To be honest, it's as if Flocknote does the thinking for users. If a feature isn't obvious, there's a tutorial to answer the question. If any questions arise, Flocknote Happiness Engineers are THE SINGULAR BEST "help" team ever assembled. I think I want to be a Happiness Engineer when I grow up! Cons The single ONLY complaint is no built-in spell check for emails and newsletters. Review Source Response from Flocknote April 3, 2019 Hi Vickie! I shared this review with our team and it brought a smile to all the Happiness Engineers' faces. Thank you so much for taking time to send along some words of kindness -- we appreciate it more than you know! I just let the developers know about your interest in a spell check feature -- thanks for keeping us sharp! :) God bless! TT Tim T. Communications Religious Institutions Used the software for: Less than 6 months ### "Great for a religious institution or ministry." June 16, 2021 5.0 We have been able to grow our mailing list and get more responses to mailings. Pros Ease of upload membership list Available graphics and inspirational material Ability to segregate groups Cons would like to manage mailing list responses a little better would like for people to see other responses without having to log into system Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More oriented to religious mailings Review Source Response from Flocknote June 22, 2021 Hi Tim! Thank you so much for this awesome review! We appreciate the time you took to share all of this and are so happy to hear that you find Flocknote easy to use :) I also wanted to share some great news as it turns out, your members do not have to log in to view responses to a note as long as Public comments are enabled. Feel free to send us an email at help@flocknote.com and we'd love to help get this set up for you! God bless! AS Anna S. Communications Coordinator Religious Institutions Used the software for: 2+ years ### "Flocknote is Great" July 22, 2019 5.0 It has been a blessing to our parish especially in reaching out (communications) Pros Easy to manage, great and friendly support, constantly incorporating new programs or ideas Cons I have yet to come across a problematic area Reason for choosing Flocknote More efficient and effective Review Source Response from Flocknote July 23, 2019 Thanks for this short and sweet review, Anna! We so appreciate you and are over the moon that you've been enjoying Flocknote so far. May God continue to bless you and St. Peter's Catholic Church! :) PS Pamela S. Director of Religious Education Religious Institutions Used the software for: 6-12 months ### "Professional and Easy to Use" May 31, 2019 5.0 We send to 1500 parishioners, and it is so easy to send our weekly emails to the groups who are interested in seeing them. We always get positive feedback. Pros I appreciate Flocknote's ease of use, and we have so much feedback from those who receive our emails that they appreciate the professional and organized layout. We love the connection with Bishop Barron and the ENGAGE program. I appreciate the thorough analytics. Cons I wish I could copy sections easily from one email to another. I copy the contents, and always have to reformat, especially since the color/centering/bolding often do not copy. I'd love to be able to grab a filled section and put it in another email. <--I do this ALL the time, where I just want one section from an existing email. Review Source Response from Flocknote June 4, 2019 5 stars for you, Pamela! Thank you for this fantastic review! I'm so glad to hear that you and the 1500 parishioners of St. James - St. Leo have been enjoying Flocknote so far. We take your feedback seriously, so I'm going to let our developers know your interest in copying sections between emails more easily. If you think of any more suggestions, send them my way at help@flocknote.com. :) God bless you. JC Joo C. Personal Assistant to the Senior Pastor Religious Institutions Used the software for: 6-12 months ### "efficient communication" May 22, 2019 4.0 like I say in the 1st box, quick mass communication on updates and changes. Quick way to keep in touch with church members in weather related disasters. Pros A quick way to communicate and update church members on changes to events/programs Cons numbers of characters allowed for 1 text is very limited. Sometimes, the information needed to be sent out is so much than it is allowed in 1 text. The church admin has to sent 2 or 3 texts. This usually annoys a certain age groups, especially the millennials. Review Source Response from Flocknote May 23, 2019 Hi Joo -- thank you for this helpful review! You're correct that the text field caps out at 160 characters -- I'm sorry about that! The primary reason for this is so we can ensure that every cell carrier delivers each text as one single message. Beyond 160, some carriers will cut off extra characters into a second text, which would, for example, break any links that you included or just generally cause confusion. If you send very long texts, what you can do is break it into multiple texts and put footnotes (1/3, 2/3, 3/3) at the end of your text so that members know that there are multiple parts to your text. I'm sorry if this wasn't the answer you were hoping for, but I've let our developers know your thoughts about texting. Thanks for keeping us sharp! :) FJA Fr. John A. VG/MOC Religious Institutions Used the software for: 2+ years ### "Flocknote, Parishes and Dioceses" January 8, 2021 5.0 Very positive. Some parishes came on board very quickly, saw the value and became users. Others are, for reasons that are difficult to discern, more reluctant. Pros Easy to use, looks clean and professional, but can also be warm and familiar. It is a tool with a lot of utility. Cons Seems to intimidate those unfamiliar with the technology or the discipline of Church social media Reason for choosing Flocknote I was user already at the parish and then brought it to the Diocese. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Catholic content and customer support Review Source Response from Flocknote January 27, 2021 Thank you so much for the review, Fr. John! We really appreciate it. :) LO Liam O. Pastor Religious Institutions Used the software for: 2+ years ### "I'm still learning the new features" May 27, 2019 5.0 Lower cost than my previous solution. Easy as falling off a rock, and much less painless. Pros I love that it's so easy to use and that it gives me so much feedback about the effectiveness of my messages. Cons I used Flocknote previously 3 years ago when I was in NYC. The product has become more feature rich since then. I just have to take the time to learn the new features and to roll it out to my staff and ministries. Review Source Response from Flocknote May 29, 2019 Well hello there, Liam -- thank you for the helpful review! We're glad to hear that you've found it easy to use! You mentioned that you haven't really explored the new features or rolled it out to your staff and we'd love to help you with that process. Just reach out to us at help@flocknote.com and we'll be happy to set you up with some training videos, handy resources, and advice! :) DK Dillon K. Youth Minister Religious Institutions Used the software for: 1-2 years ### "Helps Us Communicate " January 23, 2020 5.0 We’ve enjoyed using Flocknote and it has helped us communicate with our parents. Pros I can make several different groups. We can quickly send out a message to all our students’ parents at once. They are able to individually respond to us versus responding to the entire group. Cons We don’t use Flocknote every month, but would have to pay for it even if we didn’t send out message. Therefore, we have to export and delete all our members to avoid being charged. I wish there was a way we could keep our members on Flocknote, even on the months we don’t use it, without being charged. Because when we export all the contacts and then add them, it gives them the welcome message each time. Review Source Response from Flocknote January 24, 2020 Hey there, Dillon. We really appreciate the review! Yes, if you will not be communicating with members for a period of time and you want to lower your costs, you have the option to export members to a spreadsheet (as a backup) and then remove them from the network. When you're ready to send messages again, you can simply import that spreadsheet back in. However, I do want to clarify that you can simply remove your welcome messages before importing and it will not send those welcome messages to your members. But thank you for letting the team know you'd like to see this process simplified further for the future. We value your input! :) BC Barbara C. Office Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Bring Your Parishioners Together" February 12, 2019 5.0 Pros Our parishioners are more informed than ever of all the events and ministries at our parish. We have had more participation from parishioners and have closed the communication gap we seemed to have by just publishing a weekly paper bulletin to had out at church. Sending out a weekly e-mail Newsletter using Flocknote has given us the ability to reach parishioners that may be unable to come to church. In addition, parishioners have the ability to update their contact information, thus improving on our church database. Cons Somewhat difficult to use the special features. Review Source Response from Flocknote February 14, 2019 Hi Barbara! Woohoo -- so great to hear the communication gap in your church has been closed! We are continuing to improve features for your church database so stay tuned! If you come across any difficulty, reach out to us with your questions or feedback at any time to help@flocknote.com. God bless! Jeremy S. Manager of Analytics, Customer Operations Computer Software Used the software for: Less than 6 months ### "I don't have to track that list or wait until I get to outlook - Uno helps us communicate" December 15, 2017 4.0 I like to be able to take care of ministry items during a lunch break at work or on my phone. As a member of other ministries (including other organizations that use it) its great to see the notes where I can find them. Pros I can send a note to all of the ministry groups I head up without having to be at my PC. I can access via my phone to send an email, approve a newsletter, or text reminder the day of an event. The replies can come back to me via the app, the dashboard in the browser, or my email. Also, I can go back to see a previous conversation without having to launch my mail program and search for it among my many different folders I might have filed it under. Cons I really wish it had an option to add an event to your calendar with the notes. While we a can notify the users, they still have to add the event into their phone or email calendars manually instead of clicking in the message. Right now I try to add a link to an ICS file instead Review Source AM Antonia M. CCD Coordinator Religious Institutions Used the software for: Less than 6 months ### "Heavenly Flocknote" November 26, 2019 5.0 In our faith formation program, we knew we had to contact parents in an efficient and fast way without using our cell phones to do so. Flocknote has definitely made this happen! So far I have only reached out to our catechists and it works wonderful! Email doesn't work that well because we don't have everyone's email and nowadays, people prefer text messages. Pros Once I got the fear of trying a new software, it has been easy setting up the groups I need and the fast reply I get from the people I contact. I can choose to email them or text them. Cons So far the number of words I can use for a text message. (I forget text messages are short and to the point. Reason for choosing Flocknote This is what our diocese recommended. Review Source Response from Flocknote November 27, 2019 Hi Antonia! Thanks for overcoming your fear of new software to give Flocknote a try -- we're so glad you did. I did want to add that the primary reason for the text character count limit is so we can ensure that every cell carrier delivers each text as one single message. Beyond 160, some carriers will cut off extra characters into a second text, which would, for example, break any links that you included or just generally cause confusion. What you can do is send multiple text messages and put footnotes (1/3, 2/3, 3/3) at the end of your text so that members know that there are multiple parts to your text. I hope this helps, but if you have any other questions, shoot us an email to help@flocknote.com. God bless you and St. Luke parish! :) SM Steven M. Pastor Religious Institutions Used the software for: 1-2 years ### "Affordable but can be cumbersome " May 4, 2021 4.0 It works and gets the job done and the price makes it an easy choice Pros The best past of the service is the price. It’s extremely affordable Cons To add members is not the easiest and needs improvement Reason for choosing Flocknote Price Review Source Response from Flocknote May 6, 2021 Hi Steven, thank you so much for taking the time to leave this review. I appreciate your honesty and thoroughness! All of this feedback will be super helpful as we continue to work to improve our member adding process and ease of use! Please do not hesitate to reach out if you need anything at all, we are happy to help :) KD Kayla D. Teacher Education Management Used the software for: 1-2 years ### "Wonderful Way to Mass Communicate" May 12, 2021 5.0 I have loved using Flocknote and how easy it is to receive messages as well. They come through as a text message that you can respond to if needed. Your responses only go to the person who sent it if what you are writing needs to be kept private. Pros This app is so easy to use and allows for LOTS of people to be added. This has been a great tool to send mass messages to our church. We use this for prayer requests, committee member information and general notifications to our church. Cons This does cost money. But it is so worth it! It takes some time to set up but is great to use once all done. Review Source Response from Flocknote May 17, 2021 Kayla, thank you so much for taking the time to leave us such a wonderful and positive review! We are so happy to hear that you find Flocknote easy to use and that it has made communicating with your members super easy :) Please let us know if you need anything at all! We are always happy to help! CP Chester P. Program director Civic & Social Organization Used the software for: 6-12 months ### "I like the functionality and ease of using it. Unlike other communications software this so easy " January 21, 2020 5.0 Their customer support is so personalized that you have a strong connection and trust that they are there to resolve any problem you encounter Pros The ease of communication is so effective to the whole organization. It allows your participants to be linked up with multiple group in the church community Cons At this moment I have none because the support I’m getting from them is so efficient. Review Source Response from Flocknote January 22, 2020 Woohoo! Nothing makes us spin around and do a happy dance like a happy and satisfied customer. Thank you so much for these kind words. We're going to continue to work hard to improve Flocknote so that you continue to have a great experience. God bless you, Chester! JV Jeanette V. Parish Secretary Religious Institutions Used the software for: 2+ years ### "Easy to Use and be Creative" January 8, 2021 5.0 Pros Options and ease to send out a quick and eye catching message Cons Can't create tables or tab easily, need more font options Review Source Response from Flocknote January 27, 2021 Hi Jeanette -- thank you for this helpful review! Your feedback on tabs, tables, and fonts has been shared with the team. We appreciate your insights! God bless! :) Philip R. Student Pastor Religious Institutions Used the software for: I used a free trial ### "We gave it a shot" July 24, 2018 3.0 The benefit is a cost savings to the church by saving your expenses of doing mail out letters throughout the year. Pros Flocknote provides an email and text solution for your church, and they do a good job of it. Another pro is that you are able to have ono-to-one text conversations through the system. This is a huge benefit that you need form your texting provider. Cons Two things: the first is, it was a little pricey for our ministry. As we began to look around, we found other solutions that offered equal or better features for less cost. Also, FlockNote does not offer text giving. We wanted a provider that would allow us to communicate to our members as well as provide a simple way for them to be able to give via text. Review Source Response from Flocknote July 30, 2018 Thank you for those kind words, Philip! We're so thankful you gave us a try :) What software did you all find worked better for your church? Blessings, Kait Rawley Flocknote Marketing Help@flocknote.com Andrew R P. Director of Family Ministries Religious Institutions Used the software for: 1-2 years ### "Top Notch Church Management and Configuration Software" September 11, 2022 5.0 By switching from primarily email-based communications to a primarily SMS-based communications, we have greatly increased our open rate and our engagement with our congregation. Pros I love that Flocknote has designed their product with church-based users in mind; the templates and defaults prioritize the needs and address the challenges of church leaders. I also appreciate how Flocknote provides excellent, individualized customer service and is constantly adding and improving features. Cons I'd love to see a more robust feature where users with landlines can receive audio versions of the messages. Reason for choosing Flocknote Maturity of the product and integrated people-management solution. Review Source JB Joseph B. RCIA Coordinator Information Services Used the software for: I used a free trial ### "Flocknote review" May 31, 2019 5.0 Our pastor often encourages people to "take home a bulletin and refer to it during the week." It seems the office is inundated with the same phone calls week after week. "What time is Mass" or "What can I leave at the cemetery?" Flocknote is the perfect tool for communicating with parishioners in a top-of-the-mind manner. We can send out Mass schedules just before Holy Day or cemetery protocols before Memorial Day. Things people forget by Thursday. I must add, the tech support from the "Happiness Engineers" is fast & accurate, even if the name is a little cutesy. Pros I love the manner in which everything is laid out. It's easy to use & there is very little clutter per page. Often it seems software designers get gimmicky, trying to show off for other designers and forgetting what it is like for people who really do not like steep learning curves. Even my pastor, who once asked "Do they deliver e-mail on Sunday?" is getting the hang of it. Cons Labels on the buttons are sometimes a little too cutesy and I pause, wondering if I should click on a button that says "Wahoo!" Review Source Response from Flocknote June 3, 2019 Hi, Joseph! I'm glad you, your parish, and your pastor have found Flocknote easy to use! We appreciate any and all feedback, so it's nice hearing your personal take on everything. If you think of any way we can improve, send us an email to help@flocknote.com. We take your feedback seriously. :) Blessings to St. James Minor! NC Nick C. Director of Liturgy & Adult Education, RCIA Religious Institutions Used the software for: Less than 6 months ### "The Best Solution For Reaching our Community!" August 7, 2019 5.0 Flocknote is as close to a 'silver bullet' as possible for communicating with our whole community, which is diverse, engages with varying degrees, and has varying needs. From the staff perspective, even our most computer-novice staff find it easy to use and helpful. Compared to other commercial/corporate tools, it is far better suited to our needs and significantly less expensive. Customer service is rapid and very helpful. We would recommend this to anyone. Pros It is simple, accessible, very cost effective, and makes the most of systems already in place in people's lives without adding extra complications, providing easy ways to solicit critical feedback and engage in conversations. Cons The dashboard is a little loud, visually. Review Source Response from Flocknote August 8, 2019 Wow - what a review, Nick! Your kind words do not go unnoticed! I'm so appreciative you took the time to leave us a great review. I will definitely pass on your feedback about the dashboard to our developers; if you have any other suggestions, send them my way at help@flocknote.com. :) AA AvaLee A. Parish Secretary & Co-Coordinator of Faith Formation Religious Institutions Used the software for: 6-12 months ### "Grateful." January 11, 2021 5.0 Pros Flocknote has helped us greatly in our Religious Program in contacting parents with updates. This is very important, for the need to cancel classes, whether for covid-19 or weather. Our Parish also utilizes Flocknote for the same reasons and more. Cons If you are of a certain older age, you may need some help figuring it all out. Flocknote personal are always available to help. Review Source Response from Flocknote January 27, 2021 Thank you so much for the sweet review, AvaLee! We appreciate the time you took to leave us some kind words. God bless! VR Verified Reviewer Online ESL instructor Religious Institutions Used the software for: 6-12 months ### "Helpful from a parishioner's point of view" August 16, 2018 5.0 It has helped with communication to small groups within our church. Pros I am not familiar with this from an administrative point of view, but rather from a parishioner's perspective. It has been very helpful to receive reminders with this software. It has kept the members of smaller groups up to date without having to look up information on the website or search for the church bulletin. Cons I have no complaints thus far, but I am not an administrator. Review Source ED Eddie D. Parish Staff Writing and Editing Used the software for: Less than 6 months ### "As Bishop Barren was an idea of the Parish Pastoral Council, I was asked by the PP to be the admini" January 1, 2020 4.0 Since the introduction of Flocknote, I have spent many hours setting it up, creating a data base and studying all the training videos. Mow I send a video to our parishioners on a daily basis. Pros Content and ease of use. Well established training Cons The Help line is too slow in replying as far as we are concerned as we are in Australia and have a big time difference. Flocknote is very poor with communication outside USA Reason for choosing Flocknote We did not look at any other services. We were attracted to Bishop Barron and Flocknote was the only way to receive this. Stupid Question Review Source Response from Flocknote January 6, 2020 Hi Eddie, thanks for taking the time to leave a review! While our average reply to support emails is under 2 hours (often much quicker) and it looks like your last few emails have been replied to within this time, I appreciate the feedback that you would like to see quicker responses. I'll be sure to pass your thoughts along to the team! :) Similar Products Featured