# Page 5 | Flocknote Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Flocknote the right Church Management solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149433/Flocknote/reviews

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Flocknote

4.7 (149)

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Last updated March 13th, 2026

# Page 5 - Reviews of Flocknote

## Showing most helpful reviews

Showing 101-125 of 149 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Teri S.  
parishioner/volunteer  
Religious Institutions  
Used the software for: I used a free trial

### "JUST getting started"

July 2, 2019

3.0

What I believe we will accomplish with Flocknote is reach and communicate with members of ministries and the members of our parish generally with information and inspiration as well as hear back from the same folks with suggestions going forward.

Pros

I have not actually implemented the software for our parish yet... I just met with the business manager of the parish along with the IT guy and presented why I think this will be good for our parish and got the green light to get started.

Cons

I can't really say yet as I am just now getting this up and running for our parish.

Reason for choosing Flocknote

It seems that Flocknote is very user friendly for low tech individuals like myself.

Review Source

Response from Flocknote

July 5, 2019

Hi Teri - thanks for leaving us a review! We'd love to make sure you get the 5-star experience going forward, so if you have any questions or need advice when you do start implementing Flocknote at your parish, just reach out to us at help@flocknote.com and we'll be happy to assist! Until then, God bless! :)

KC

Kathleen C.  
Marketing & Events Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Flocknote Review"

February 4, 2019

4.0

Pros

Very easy to use with a variety of customization options (without being to overwhelming or robust) which allows to send out newsletters with a high-quality presentation. Fast and easy to use - looks great on desktop AND mobile.

Cons

Functionality for pulling reports and lists is very limited. Because of the "group" and "subgroup" options, it makes removing "unsubscribes" very difficult. I use this on a diocese level and want to be extra careful about requests to unsubscribes (in order to avoid pestering recipients).

Review Source

Response from Flocknote

February 5, 2019

Hey Kathleen, thank you so much for taking the time to leave us a review! I'm glad you have found Flocknote to be simple to use and yet provide a high quality presentation! You mentioned you'd love more ease of use exporting various reports and that is very helpful feedback. I've let the developers know and they're hard at work to improve this for the future! God bless! :)

JR

Julienne R.  
Secretary of a Church Ministry  
Religious Institutions  
Used the software for: 6-12 months

### "Flocknote for Connecting with Parishioners"

January 13, 2021

5.0

Thumbs up!

Pros

This is a great way to communicate when your a busy person verses calling or emailing since you can customize your message.

Cons

I'm not very computer savvy and it took me a long while before I got the hang of it. I don't feel that it is user friendly for a beginner.

Review Source

Response from Flocknote

January 27, 2021

Thank you for this great review, Julienne! If you ever need help or additional training, we'd love to offer it for free. Simply email us at help@flocknote.com or visit Flocknote.com/call to chat over the phone. Thanks for this feedback! :)

EB

Eric B.  
Acts prayer secretary- volunteer  
Religious Institutions  
Used the software for: Less than 6 months

### "Maybe it’s just me?"

January 7, 2021

4.0

It’s ok seems like it should be simpler and easier to use.

Pros

It works, I use it to send out prayer requests and to approve membership to certain groups, but it is a little cumbersome to use.

Cons

When I get an email saying there is an approval request, I click the link and there is never anything there. If I go into the group at a later date, then I see the person as pending approval. When I send out the acts prayer request, I never get a copy even though I’m in the group? Whenever I have to do anything as an admin, I have to log in multiple times. It’s as if I have two separate accounts. I don’t know who to talk to about this ?

Review Source

Response from Flocknote

January 27, 2021

Thanks so much for this feedback, Eric! It sounds like you've had some confusion and could use some help, so we're going to reach out to you via help@flocknote.com to provide additional training and better set you up for success! :)

RMH

Rev. Michael H.  
Associate Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "So far, so good"

October 8, 2018

5.0

Again: so far, so good

Pros

The text to join has been a great feature - a great way of connecting people right away. The software is mostly user friendly, and the design is great. Once we implement it for the whole parish, it will be interesting to see the ways that it benefits our ministry.

Cons

There is a learning curve - especially about sending messages out. There still does seem to be a limited amount of email templates. Also, it's not clear if we can send emojis out from the website.

Review Source

Response from Flocknote

October 9, 2018

Hi Fr. Hennessy, Thank you for those kind words! I just wanted to follow up and confirm you are correct, there is not a way to send out emojis at this time. People are able to reply with emojis successfully though. We've got this on our list of future updates along with more templates and designs. If you have any other questions, I'd be happy to help :) Pax Christi, Kaitlin Rawley Help@flocknote.com

RR

Rick R.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Software for Keeping Church Members Informed"

March 25, 2019

5.0

Pros

This software has a number of features that make it a great product. It is really easy to setup initially. Creating members, groups, etc. was easily accomplished just using the help function. They have really well done tutorials to explore additional functions. Their support is outstanding and I felt like they put a lot of effort into making sure I was more than happy with what I received.

Cons

Not much to dislike. The one area that might could be made a little more intuitive to use is the email function. It is the one thing that I don't feel I am fully comfortable using.

Review Source

Response from Flocknote

March 25, 2019

Hi Rick! I appreciate you sending along this great review! We never stop improving so if you have any particular issues with the email function, I encourage you to send your feedback to help@flocknote.com. Your thoughts directly affect how we build the site! God bless you! :)

VR

Verified Reviewer  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Experience starting to apply Flocknote"

October 17, 2018

4.0

Helpful in distributing information to various people via various medium with less effort or redundancy.

Pros

The one portal for communicating via email or text

Cons

People are often confused by the phone number associated with texts and tend to ignor them

Review Source

Response from Flocknote

October 22, 2018

Thanks for your review and your feedback! I've shared your feedback about the confusion with the numbers with our team and we are thinking through some other options to ensure it is clearer for your members to know who the texts are from :)

JN

JJ N.  
Youth Ministry Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Review"

December 17, 2019

4.0

Pros

I was impressed with the help from support staff

Cons

There’s a HUGE ad on the main page that begs me to upgrade and makes my use of Flocknote extremely clunky. I don’t believe I’ll upgrade because of that. It’s also been a challenge to manipulate the options sent back to users when they sign up for flocknote. Still figuring that out after trying many times.

Review Source

Response from Flocknote

December 20, 2019

Hi JJ - thanks for the honest review. I'm really glad you've enjoyed working with the Happiness Engineers, but I'm really sorry to hear that the Flocknote People ad module has been troublesome for you. We are actually currently working on revamping that whole Dashboard page and appreciate the feedback. You also mentioned you had some signup issues; I'd love to fix this, so please email us at help@flocknote.com and we can work through it with you personally. :)

JW

Jeremy W.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "so far so good!"

August 27, 2019

5.0

Pros

ease of use and its "working" better than other programs in the past that I have used

Cons

I have no complaints with this review of the software

Review Source

Response from Flocknote

August 28, 2019

Hi Pastor Jeremy -- I appreciate you leaving Flocknote a review! I'm glad to hear you've been enjoying it so far, but if you ever have any suggestions, questions, or just want to chat, send us an email at help@flocknote.com and we'll be happy to help. :)

KL

Kimberly L.  
Development Director  
Education Management  
Used the software for: 1-2 years

### "Love it! The best way to get information out to faculty, parent groups, parents and grandparents. "

March 8, 2018

5.0

Sending information out fast with a text message.

Pros

I love that I can send information out from anywhere. I recently discovered the app and can now send out information in seconds to parents, faculty, grandparents and everyone under our schools name.

Cons

That we have to pay for each group we assign people in. Also, that we are limited to the amount of words in each text causing us to send several text when in an emergency and we have to get information out fast.

Review Source

GL

Greg L.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Best Communication Tool Ever!"

December 30, 2019

5.0

Pros

FlockNote is easy to use and combines several tools in on platform (graphics, email, text, links, contacts...). The customer support is amazing (you can actually speak with a person!) and their tutorials and webinars are easy to follow.

Cons

I did not like that their FlockNote t-shirts were unavailable :)

Review Source

Response from Flocknote

January 6, 2020

Happy New Year, Greg! We're thankful to see this great review and glad you've been enjoying Flocknote's ease of use and customer support. While we do not have merchandise for sale, we'd be happy to send you a free T-shirt. Simply email us at help@flocknote.com with your address and shirt size and we'll get one out to you in a jiffy! :)

JH

Joseph H.  
Youth minister  
Religious Institutions  
Used the software for: 1-2 years

### "Great! I recommend them!"

September 19, 2019

5.0

Love it! They're great! I definitely recommend! Plus it's free for small groups and cheap for medium sized groups.

Pros

Easy to use, friendly interface and customer service people. It's easy to get started and they don't overcomplicate there task of communication.

Cons

Text limits. It was just a challenge to fit all I wanted to say in the character limit of a text message.

Review Source

JB

Jerrie B.  
Pastor's Secretary / Publications  
Religious Institutions  
Used the software for: Less than 6 months

### "A must for progressive communication"

July 9, 2019

5.0

We are very pleased to have chosen FlockNotes to communicate with our congregation. It is very user friendly and all my questions have been answered promptly and efficiently. We have used another email provider for years, but now we can keep everyone alert with FlockNotes phone messaging as well as emails. We are very pleased and the response from our contacts has been very positive. Replies are received instantly and tracking is easy to access. Thank you, FlockNotes, for staying current with media and marketing for churches.

Pros

User friendly. Customer support is wonderful. Easy messaging capability.

Cons

Haven't found anything yet. I'll keep trying.

Review Source

Response from Flocknote

July 17, 2019

Haha ... no need to keep looking for "cons" -- we're just glad you're enjoying Flocknote so far! I'll be reaching out to you via help@flocknote.com shortly so be sure to keep an eye out for that! ;)

LH

Lisa H.  
DRE  
Religious Institutions  
Used the software for: Less than 6 months

### "it is easy. but"

January 8, 2021

4.0

I find it easy and intuitive. THat is good because I am in my 50's and my technology experience goes back to programming in Basic and Fortran and it has the ease of Basic and the bells and whistles of the 21st century.

Pros

I like that I can easily send something out to my group in a quick minute

Cons

Maybe I am doing it incorrectly but I would like there to be an either/or option for sending text vs. email. I use the email choice and I know that those who only have a phone number on file get a text but I would like those who prefer to get texts but also have their email listed to get a text.

Review Source

Response from Flocknote

January 27, 2021

Thanks for the review, Lisa! Members can adjust their preferences (on a group by group basis) so that when you send an email or text, they receive it in the form they prefer automatically. ?'s - email help@flocknote.com and we'd be happy to chat! :)

LD

Lynn D.  
SECRETARY  
Religious Institutions  
Used the software for: Less than 6 months

### "We love it!"

April 2, 2019

5.0

Pros

It makes communicating with our congregation so much easier!

Cons

The character limit on text messages limits the length of message I can send. I would like it to be a little higher.

Review Source

Response from Flocknote

April 4, 2019

Hi Lynn, thank you for the feedback! You mentioned you wished the text message length was higher and I wanted to explain that the primary reason for this is so we can ensure that every cell carrier delivers each text as one single message. Beyond 160, some carriers will cut off extra characters into a second text, which would, for example, break any links that you included or just generally cause confusion. What you can do is send multiple text messages and put footnotes (1/3, 2/3, 3/3) at the end of your text so that members know that there are multiple parts to your text. I hope this helps, but if you have any other questions or feedback, just shoot me a message at help@flocknote.com. Blessings to you!

JW

Joe W.  
Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bethany Church review"

November 19, 2018

4.0

Working with the Flocknote people have been really good and appreciate the "atta boys" emails and news updates.

Pros

Flocknote was easy to understand the program and very easy to get members to sign up with. The customer service is awesome if I did have questions and the Flock Help page and video's also helped a lot. The most positive thing of Flocknote is the knowing that the messages are getting out to the people without being held up by email issues. So far this has been awesome.

Cons

Nothing comes to mind at this point. We are still somewhat new with it but everything is working the way we want it to.

Review Source

VR

Verified Reviewer  
Professional Cleaner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Love flocknote! So easy to use "

February 6, 2018

5.0

Quickly communicate with different groups of people. It has brought our community much closer.

Pros

I like how quickly we are able to send out messages to groups of any size. I feel much more connected to my community.

Cons

It was a little confusing to set up at first and took a little while for us to get everyone connected but it is well worth a few minutes of hassle for the ease it brings later!

Review Source

wD

walter D.  
co-director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "my review"

September 4, 2019

4.0

I like it and am trying to figure out where I can use it in my organization for a cost I can handle.

Pros

ability to reach people either by email or text, the ability to have a discussion, the ability to have an easy signup experience. Easy to generate notes and get them out.

Cons

The icons are somewhat confusing. What they mean and where they are located. The cost is our big tripping point only because we are not a parish, but a free standing social action ministry.

Switched from

[Insightly](https://www.capterra.com/p/130671/Insightly/)

Insightly is too much for what we need and they are unresponsive to "all the pebbles in the shoe" issues.

Review Source

Response from Flocknote

September 9, 2019

Hi Walter. I appreciate the time you took to leave us a review. I'm glad you've found it easy to generate notes and that your members have had an easy signup experience. You mentioned some confusion with the icons and price has been an issue, so I'd be happy to discuss this further and get more details to help you in the best way. Would you mind reaching out to help@flocknote.com? I appreciate it! :)

DY

Dana Y.  
Pastor’s wife  
Religious Institutions  
Used the software for: Less than 6 months

### "Pleased with Flocknote "

January 8, 2021

4.0

Flocknote is less expensive than our previous platform.

Pros

I like being able to set up groups for our church

Cons

I wish the app were easier to navigate. It is not always easy to move from one page to another or to close one section to go back to a previous section. Maybe I just need a tutorial.

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Price and additional features available

Review Source

Response from Flocknote

January 27, 2021

Thank you for the review, Dana! It sounds like you are having a bit of trouble maneuvering via the mobile app so we recommend visiting Flocknote.com on your desktop. We'll also be emailing you to provide some additional training very soon! :)

GS

Gretchen S.  
NCBC Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Flocknote Reflections"

December 3, 2019

5.0

Overall the ease of use and getting members in a broad age range accustomed to flocknote has been great!!

Pros

I like how easy it is to get started and accustumed to the software. The check list is very helpful!!

Cons

I would prefer a set number to Test to Join in a package form versus having to pay for every single additional text to join. Similiar to how there's a tier for the payement as people increase. That I think maybe a better idea for the text to join usage.

Reason for choosing Flocknote

Best option when it comes to structure and functionality.

Review Source

Response from Flocknote

December 5, 2019

Hey there, Gretchen! I'm glad you've been able to get accustomed to the software easily and found our Launch Steps Checklist helpful. I'll let the team know that you had some suggestions for future pricing options. I appreciate your feedback! :)

MH

Mary H.  
Youth & Family Ministry  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy Peasey"

December 12, 2019

5.0

Excellent!

Pros

The ease of use is excellent! So is the customer service.

Cons

Can’t print out comments. I’d like to be able to send one message through text and email, where the message would be routed to email for those who don’t have text messaging.

Review Source

Response from Flocknote

December 18, 2019

Wowza -- thank for this review, Mary! We're so thankful that you took the time to write us something sweet. We appreciate you. :)

TR

Theresa R.  
Director of Administration  
Religious Institutions  
Used the software for: Less than 6 months

### "My Uno experience"

October 15, 2019

5.0

Flocknote has the most awesome customer service ever! Your team is patient, knowledgeable and just wonderful people! Please consider selling "Unos!"

Pros

Ease of use from group features, to specifying parishioners preferred method of being contacted.

Cons

The voicemail feature for those who don't have text or email capabilities (and/or prefer to use just voicemail) has been somewhat of a wrinkle in ease of use.

Review Source

Response from Flocknote

October 19, 2019

Hey Theresa - thank you for this kind review! We're glad you've had some great experiences with our Happiness Engineers! We'd love to continue helping you, so if you have any questions about the voice call features, you can check out its help guide (help.flocknote.com/article/121-using-phone-calls-in-flocknote) or contact us at help@flocknote.com and we can troubleshoot any issues you've been having. :)

LB

Lori B.  
Sales Coordinator  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Everything in One Place"

November 18, 2019

5.0

Flocknote simplifies the emailing practice and saves you time.

Pros

Flocknote always you to reach the masses when information needs to be shared.

Cons

The setup and breakdown can be tricky when you need to create specific groups.

Review Source

Response from Flocknote

November 19, 2019

Thanks for the review, Lori. All this feedback will be shared with the team -- we appreciate the time you took to let us know your thoughts. :)

MJ

Mathew J.  
Youth Ministry Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great!"

January 7, 2021

4.0

Pros

Being able to see the statistic on my email has been very helpful. Additionally seeing who has clicked through on my links in the email.

Cons

Being able to but personal names on mass emails would be a helpful feature

Review Source

Response from Flocknote

January 13, 2021

Thanks for this review, Matthew! I'll let the team know your thoughts on personalizing emails. We appreciate the feedback. God bless!

KW

Ken W.  
Grand Knight  
Religious Institutions  
Used the software for: 6-12 months

### "Thank you for Flocknote "

January 7, 2021

5.0

Ease of communication.

Pros

I don't know how this became a tool for us to use, but it is great. It makes communicating with my Council much easier. Especially those that don't like emails.

Cons

I am not very tech savvy. I think it is fine

Review Source

Response from Flocknote

January 13, 2021

Thank you so much for taking the time to leave us a review, Ken! We really appreciate it. :)

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