--- title: "Halcyon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Halcyon Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/149446/Halcyon/" page_type: "product" language: "en" --- # Halcyon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Halcyon ## What is Halcyon? Halcyon provides cross-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes. Halcyon solutions help companies prevent business disruption and increase the efficiency of IT services, delivering significant savings and a rapid return on investment. HelpSystems acquired Halcyon in 2015. With this acquisition, HelpSystems offers one of the industrys most comprehensive IT and systems management portfolios. ## What is Halcyon used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[EAM](https://www.capterra.com/eam-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Halcyon?[Manage this product listing](https://www.g2.com/products/fortra-halcyon/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Halcyon 0.0 VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $0.01 Per Feature Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (268) Value For Money 0.0 (0) Value For Money 4.5 (230) Customer Service 0.0 (0) Customer Service 4.5 (262) ## Halcyon alternatives [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) Highest Rated [CubeAPM](https://www.capterra.com/p/10032955/CubeAPM/) [5.0 (18)](https://www.capterra.com/p/10032955/CubeAPM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032955/CubeAPM/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (86)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) ## FAQs about Halcyon Overview ### What company size and specific industries is Halcyon built for? Halcyon is designed for small to midsized businesses and managed service providers. It is a fit for organizations that need software suited to SMB operations and service providers managing client environments, rather than large enterprise-only deployments. Features and Usability ### What are the key features of Halcyon? Halcyon offers API access, baseline management, diagnostic tools, issue management, and monitoring features for system oversight. It also includes performance analysis, remote monitoring and management, resource management, root cause analysis, and server monitoring to track activity, identify problems, and manage infrastructure. Getting Started and Support ### What training and onboarding options does Halcyon offer? Halcyon provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation gives written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Halcyon offer? Halcyon provides chat support for users who need help with the product. It is the only listed support channel, and no reviewer feedback about response speed, helpfulness, or common support frustrations is available. ## Features AI summary Based on 1,987 EAM reviews Capterra data shows that buyers of Managed Service Providers (MSP) rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Halcyon includes **Server Monitoring** and **Remote Monitoring & Management**, giving IT teams visibility into system health and the ability to oversee devices and infrastructure across client environments. However, it does not offer **Remote Access/Control**. Its support for **Server Monitoring** and **Remote Monitoring & Management** helps businesses identify issues earlier, maintain service reliability, and manage distributed systems more efficiently. API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Asset Planning Manage, prioritize and plan for capital expenses Baseline Manager Define network parameters and threshold settings to monitor network health and take necessary precautions Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics Halcyon 14 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $0.01 Per Feature, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.