# Halcyon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Halcyon Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/149446/Halcyon/alternatives --- # Halcyon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Halcyon ## What is Halcyon? Halcyon provides cross-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes. Halcyon solutions help companies prevent business disruption and increase the efficiency of IT services, delivering significant savings and a rapid return on investment. HelpSystems acquired Halcyon in 2015. With this acquisition, HelpSystems offers one of the industrys most comprehensive IT and systems management portfolios. ## What is Halcyon used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Halcyon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fortra.com/&name=Halcyon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Halcyon 0.0 VS. [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting Price $0.01 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (248) Value For Money 0.0 (0) Value For Money 4.5 (232) Customer Service 0.0 (0) Customer Service 4.4 (212) ## Halcyon alternatives [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (1,423)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Halcyon Overview ### What company size and specific industries is Halcyon built for? Halcyon is designed for small to midsized businesses and managed service providers. It targets organizations that need a solution suited to the needs of SMB environments and service providers managing technology for multiple clients. Features and Usability ### What are the key features of Halcyon? Halcyon offers API access, Baseline Manager, and diagnostic tools for system analysis, plus issue management and root cause analysis for incident investigation. Its monitoring capabilities include remote monitoring and management, server monitoring, performance analysis, and resource management for tracking system behavior and capacity. Getting Started and Support ### What training and onboarding options does Halcyon offer? Halcyon provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, and documentation offers written reference material for teams reviewing features and setup steps at their own pace. Getting Started and Support ### What customer support options does Halcyon offer? Halcyon provides chat support for customer assistance. Support is handled through this channel only in the catalog data, and no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Baseline Manager Define network parameters and threshold settings to monitor network health and take necessary precautions Diagnostic Tools Access client's system information, including hardware and software configuration, to perform diagnostics Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Halcyon 9 features Application programming interface that allows for integration with other systems/databases Define network parameters and threshold settings to monitor network health and take necessary precautions Access client's system information, including hardware and software configuration, to perform diagnostics Identify and respond to unexpected problems or failures (ie. "negative events") Observe and track the demand, usage, progress or quality of a system, product, or user Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and analyse the reasons behind accidents Continuously scan servers on a designated network to monitor health and search for any irregularities or failures ## Pricing Free Trial Basic $0.01 Per Feature, ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.