HelpSystems

Automate


4.5 / 5
5 reviews


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • HelpSystems
  • www.helpsystems.com
  • Founded 1983
  • United States

About Automate

Automate is an award-winning Robotic Process Automation software platform that integrates and automates disparate applications and technologies that drive your business without writing code. Whether your task is transferring thousands of files securely, compiling month-end reports, or extracting data from a homegrown application, Automate robots will streamline your workload so you can focus on the strategic activities where you add the most value.


Automate Features

Vendor has not completed this information.

  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Image Extraction
  • IP Address Extraction
  • Phone Number Extraction
  • Pricing Extraction
  • Web Data Extraction
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

Vendor has not completed this information.

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

Automate Reviews Recently Reviewed!


Very functional and does all the things you are looking for.

Sep 07, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Does automate task and does many features you did not know that can be automated. Connects to ftp site and automatically transmits files. Uses encryption protocols to encrypt files. There are way too many features to be able to list as a pro. If you do a lot of menial tasks daily, having this will shorten work time tremendously.

Cons: Program sometimes hangs. Sometimes does not automate processes. If you are new to using, will take some time to get used to. Menus are a little confusing sometimes

Overall: Cut menial work tasks by hours

Managing, writing and testing Windows client operations as part of the automation process.

Mar 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Very good tool for executing GUI and windows based operations, the tool can be completely independent and the code writing skills can be average

Cons: The tool is very sensitive in terms of background applications and warnings.

A major difficulty was also the resolution change which caused failures.

Overall using Automate with BPA Server has been positive and has helped us automate many processes

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The range of actions that can be automated, the pop-up dialogs that allow building tasks without learning or using the scripting language, and the flexible workflow options.

Cons: It has a somewhat arcane user interface, and the documentation (online), while thorough, is somewhat lacking. There's a dearth of "how-to" examples.

Great RMM tool

Jul 06, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: There are a lot integrations available for this tool, support is great and training and onboarding are available.

Cons: You need the onboarding process to get this in place, the program is resource intensive. It can look complicated when compared to other RMMtools.

Great day to day automate tool

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It has the ability to automate the process that would take all day to run, and its pretty easy to setup.

Cons: But it has limited functionality for the web app not being able to run the desired process and not have to run the full work flow.