HelpSystems

Intermapper

4.5 / 5 6 reviews

Who Uses This Software?

IT and network professionals in organizations of all sizes use Intermapper to keep all their physical and virtual devices up and running.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $765.00/one-time
  • Pricing Details
    Based on the number of monitored devices. First-year support is required.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HelpSystems
  • www.helpsystems.com
  • Founded 1983
  • United States

About Intermapper

Intermapper is network mapping and monitoring software for Mac, Linux, and Windows. Powerful and reliable, Intermapper discovers your devices with IP addresses and monitors their performance. Live maps gives you an at-a-glance look at network health and make it easy to spot slowdowns in real time. When performance thresholds are exceeded, email, text, or sound alerts help you find and fix the problem right away. Monitor 10 devices for free, or start a free 30-day trial for 500 devices.


Intermapper Features

  • Color Codes / Icons
  • Compliance Management
  • Device Auto Discovery
  • Hierarchical Mapping
  • Location-Based Mapping
  • Map Exporting
  • On-Demand Mapping
  • Self-Updating Maps
  • Web Traffic Reporting
  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

Intermapper Reviews Recently Reviewed!

Intermapper just works. Very quick and easy to setup.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like the email notification of problems. A quick glance at the screen of the computer Intermapper is on and you can easily tell if a device is down. Intermapper pinpoints your network troubles down to device level so you can quickly begin working on the device to bring it back up. Intermapper offers many different probes.

Cons: I wish it did better bandwidth usage monitoring. I've been wanting to find something similar to the old MRTG.

Overall: more reliable network

The best monitoring application, soft and easy and accept most vendors

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The best thing I like is the flexibility of using this software, it's allow you to add many vendors and devices to be monitored. We easily monitor different vendors in our network by adding their OID and explore the details over the map!
I don't see anything bad in this software to least to like, all features work in best approach and provide high quality of use!

Intermapper reduces our mean time to resolution on network outages

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Intermapper is a live visio diagram that can be used to document and troubleshoot live network outages. It's definitely priced much lower than other competitive products that are much more complex and time consuming to setup.

Cons: There is some learning curve to the first time user. Most don't know how to connect the lines and create objects for the lines to connect to. This can be overcome with proper training. I suppose it would help if there are training videos online on how to user intermapper

Been using Intermapper since it's early days. it's been two thumbs up since day one).

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: pro active, flexible alerting combined with detailed input when needed.
the ability to "snap" all kind of user probes as well as get traffic analysis via flows.

Cons: when it alerts me over and over that one of my nodes need attention... but honestly, this is exactly what we purchased intermapper to do. and it does it well.

Overall: real time, pro active alerts.
visual input that anyone can understand.
scroll back history, and graphs.

It get the job done but sure there is someone better out there

May 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Network Maps are really use full. Alerts are good. Easy to make changes to maps. Works well with other vendors.

excellent tool mind mapper

Jan 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: a product every back end team should use , its help us to track .