--- title: "Kissflow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kissflow Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/149470/KiSSFLOW/" page_type: "product" language: "en" --- # Kissflow Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kissflow ## What is Kissflow? Unlike many traditional workflow automation tools with rigid structures, Kissflow is simple and scalable. Make edits to your workflows on the go without requiring complex reconfiguration. Kissflow does not just automate individual workflows and tasks. It orchestrates entire processes, allowing businesses to connect various workflow stages and have a holistic view. ## What is Kissflow used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 88 user reviews Reviews sentiment Positive 85% Neutral 7% Negative 8% Starting price $1500 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Workflow Management / 2026 - App Building / 2025 - Application Development / 2025 - Business Process Management / 2025 - No Code Platform / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kissflow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kissflow.com/&name=Kissflow) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kissflow 4.2 (88) VS. [4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $1500 Usage Based, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (85) Ease Of Use 4.5 (6,030) Value For Money 4.1 (67) Value For Money 4.3 (4,649) Customer Service 4.2 (67) Customer Service 4.4 (4,442) ## Kissflow alternatives [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,028)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,531)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149470/KiSSFLOW/alternatives/) ## FAQs about Kissflow Overview ### What problems does Kissflow solve? Kissflow solves slow approvals, manual data entry, paper-based requests, and poor visibility into task status by automating custom workflows across departments. HR, finance, operations, administrators, and service teams use it to route requests, enforce accountability, track fulfillment steps, and launch processes quickly without relying on developers. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Kissflow? Kissflow is most used by operations leaders, administrators, project managers, and executives who need to standardize approvals and reduce manual coordination. Finance, audit, and business analysts benefit from automating request tracking and documentation, while owners and directors use dashboards to monitor process performance, compliance, and team productivity. Answer based on 87 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Kissflow built for? Kissflow is built for small businesses, which make up 70% of reviewers, and it is used most in Computer Software at 8%. While the vendor positions it for global and Fortune 500 middle-office operations, reviewer data also shows fit for enterprise and midsize companies at 15% each, plus IT services and real estate. Answer based on 88 reviews Features and Usability ### What are the key features of Kissflow? Kissflow includes core workflow automation features like approval workflows, configurable forms, and a drag-and-drop graphical workflow editor for no-code process design. Reviewers also highlight task and project management, user management with role-based permissions, real-time notifications, and mobile access as key differentiators for tracking work and approvals. Answer based on 44 reviews Pricing ### How much does it cost and what fees or limitations are included? Kissflow starts at $1500 per month for the Basic plan, which includes 10-30 users, API access, and live chat support. A free trial is available. Reviewers say pricing suits SMEs and offers good ROI, but some smaller teams found it expensive, especially as user counts grow or workflows become more complex. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Kissflow integrate with? Kissflow integrates with Asana, Docusign, Dropbox, Google Docs, HubSpot CRM, IBM Cloud, Oracle CRM On Demand, QuickBooks, SAP Access Control, Salesforce Work.com, SharePoint, Slack, and Zapier. These integrations span collaboration, document management, CRM, finance, cloud, and automation tools. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Kissflow offer? Kissflow provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Kissflow offer, and how do users rate the experience? Kissflow offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. User feedback on support is mixed: many describe fast replies, helpful live assistance, and issues resolved quickly, while others report weak product knowledge, difficult cancellations, inconsistent communication, and frustration during migrations or technical problems. Answer based on 24 reviews Task and project management ### How well does Kissflow work for task and project management? Kissflow works well for task and project management, especially for teams that want simple tracking and workflow automation. Small business teams, operations groups, and non-technical users value task assignment, status visibility, reminders, file attachments, and approvals, though some mention limited customization, weaker reporting, slow loading, or notification issues. Answer based on 25 reviews ## Features AI summary Based on 13,683 Workflow Management reviews Capterra data shows that buyers of Workflow Management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) Kissflow supports all three features that reviewers rate most highly: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor process status in real time, and automate repeatable steps, allowing teams to improve consistency, reduce manual effort, and keep workflows moving efficiently. Task Management 4.2 (32) 81.25% of 32 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Progress Tracking 4.4 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Business Process Automation 4.7 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Mobile Access 4.2 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.2 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Fields 4.4 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Kissflow 131 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - AI-assisted Development: Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bug Tracking: Monitor and track bugs and issues in the system. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Collaborative Development: Work with others within one platform/system on the application development process - Commenting/Notes: Leave comments and notes on documents for others to view - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - ERP integration: Integrate with existing ERP systems - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For No-Code Development: Build applications without the use of code - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Group Management: Organize and edit a group of people's policy and members - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Integrated Development Environment: An application for source code editing, compiling, and debugging - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interview Management: Create and track interviews with a reminder system - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Prioritization: Arrange tasks based on the level of priority or urgency - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Software Development: Development of software programs - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (85) 4.1 Based on 85 reviews ## Pricing Value for money 4.1 (67) [View pricing plan details](https://www.capterra.com/p/149470/KiSSFLOW/pricing/) Basic $1,500 Usage Based,Per Month It includes: - 10-30 User Limit - 10x5 Live Chat Support - Advanced Assignment Options - API Access - Datasets - Drag and Drop Form Designer - EU Cloud Deployment - Holiday and Workweek Configuration - Parallel Workflows - Role Based Access - Rule Based Workflow Routing - Sections and Tables - Security Options - Single Sign On for G-Suite/Office 365 - SLA Configuration - Standard Form Field Types - Unlimited Number of Requests - Unlimited Number of Workflows - Unlimited Public Forums - Webhooks Enterprise Contact Vendor for Pricing It includes: - Features are also customized as per the requirement Value for money 4.1 (67) 4.1 Based on 67 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Work.com](https://www.capterra.com/p/225996/Salesforce-Workcom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (67) 4.2 Based on 67 reviews ## User reviews Overall rating 4.2 Based on 88 reviews Filter by rating 5(42) 4(33) 3(6) 2(3) 1(4) Mentioned topic Sorted by most recent Mark M. GLOBAL FINANCE SHARED SERVICES MANAGER Machinery ### "Customized, Personalized, and Personal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 26, 2026 It's been great. Very pleased with how Kissflow has been able to replaced an ancient internally developed system. Easy to use and AMAZING customer support and service. Pros KissFlow was something we considered and implemented to handle a rather complex workflow related to capital purchases. I want to state that the customer service from this team was outstanding. They went out of their way to ensure we were able to see everything we wanted in a test environment. The workflow was really everything we needed and provided amazing personalization and flexibility. Cons Kissflow ended up being a bit more expensive than we'd have hoped for. Additionally, we found the reporting features to be a bit less, but we were provided the opportunity to create some customized reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Fund Development Manager Civic & Social Organization ### "So-so product" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 29, 2025 Pros Helpful for some departments for task tracking, as it is open to all staff to complete requests or orders. Cons Pretty clunky software and can be quite a learning curve for users, the form creation isn't the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jodi J. Property Manager Real Estate ### "Kissflow Manages Your Workflow For You! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 Its been great! Awesome software! It format is straightforward, making it easy to grasp for new user's. The task tracking aspect is set up to keep you on track and is laid out in a simple format making them easy to work through. So far, im loving it! Pros Kissflow makes task task sharing a piece of cake! Its straightforward layout, and easy to use task sharing elements will make your life so much easier! Cons The only change i would make is when adding additional tasks youve completed, is to add a short instructional note. I wasted abouy an hour before i realized i had to add a row and then click on the added row for anything to come up so i could attach a file. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YD Yasmin D. CEO Apparel & Fashion ### "Kissflow review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 19, 2025 Overall kissflow is amazing and helpful. It’s very good for my business and makes the process easier. Pros Kiss glow is so good. Very helpful form small business or e-commerce Cons I don’t think there’s anything I dislike about kissflow, it’s pretty good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Palash W. RevOps Consultant Management Consulting ### "Low-code workflow management but the costs add up" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 10, 2025 We were looking for a no-code / low-code workflow automation tool. And Kissflow does just that. It has helped us automate our most repetitive workflows, reducing turnaround time for key processes. Pros The UI for workflow design is intuitive, similar to the drag-and-drop tools out there. It's low-code approach allows our non technical team to setup workflows with minimal dev intervention. Cons The pricing is on the higher side. The costs add up as you add more users. Moreover, Kissflow might come across as a bit limiting for users with complext needs. Switched from [Pipefy](https://www.capterra.com/p/144848/Pipefy/) Pipefy was decent but lacked flexibility in approval flows. That said, we did sacrifice some advanced customization features by switching. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RU Rishabh U. Intern Computer Software ### "Kissflow: A User-Friendly Workflow Automation Tool with Some Limitations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2025 It offers a solid no-code/low-code platform for workflow automation. It's great for businesses that want to digitize processes quickly without deep technical expertise. Pros Kissflow stands out for its low-code/no-code approach to workflow automation. It makes it super easy to design and automate business processes without deep technical knowledge. Cons The mobile app, though functional, could be more intuitive and feature-rich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IO Israel O. Supervisor Education Management ### "Kissflow Simplified Our Processes – Worth the Investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 I particularly appreciate the drag-and-drop interface and the flexibility to customize workflows to fit our business needs Pros It makes workflow automation incredibly easy, even for someone without a technical background Cons The pricing can feel a bit high for smaller teams or businesses with limited budgets Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KZ Katelyn Z. Administrative assistant Non-Profit Organization Management ### "Self explanatory and simple to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 I used this at a previous job and it was my favorite program they had. Pros This program is really easy to use. Some other programs are a bit more complicated.i like how its very self explanatory once you start inserting the information. Cons At the time i didnt like how i wasnt notified when something got approved. I had to check multiple times a day for the approvals Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Taralee W. Travel agent Airlines/Aviation ### "Best workflow software for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 3, 2025 It is very user friendly, has great features it has room for growth where you can start small and expand as your business grows, I like that it help us stay updated and can create automated responses to customers, set reminders and follow up so overall it is a good software to use. Pros I like the fact that Kissflow is a very user friendly software that help you to create customizable workflow for your business, it helps you to be organize and stay updated with your clients and workers, with no coding skills needed to make your business professional and most importantly it saves time. Cons The software could be more customizable to boost creativity but at the same time you use less manual work. And help business to focus on the bigger picture while looking professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW daisha W. admin assistant Consumer Services ### "satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2025 overall, im extremely satisfied and will purchase again Pros i liked how easy it was to operate and function Cons the packaging couldve been better but still appealing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149470/KiSSFLOW/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [monday.com AI Work Platform vs Kissflow](https://www.capterra.com/compare/147657-149470/monday-com-vs-KiSSFLOW) [Jira vs Kissflow](https://www.capterra.com/compare/19319-149470/JIRA-vs-KiSSFLOW)