# Kissflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kissflow the right Workflow Management solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149470/KiSSFLOW/reviews --- Kissflow 4.2 (87) [View alternatives](https://www.capterra.com/p/149470/KiSSFLOW/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kissflow Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews TW Taralee W Travel agentAirlines/Aviation, 2 - 10 employeesUsed the software for: Less than 6 months. “It is very user friendly, has great features it has room for growth where you can start small and expand as your business grows, I like that it help us stay updated and can create automated responses to customers, set reminders and follow up so overall it is a good software to use.“ March 3, 2025 Julia K Fund Development ManagerCivic & Social Organization, 501 - 1,000 employeesUsed the software for: More than 2 years. “Pretty clunky software and can be quite a learning curve for users, the form creation isn't the best.“ December 29, 2025 IO Israel O SupervisorEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I particularly appreciate the drag-and-drop interface and the flexibility to customize workflows to fit our business needs“ March 4, 2025 PB Prasad B Wordpress DesignerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “Costs are a little high and the no-code feature limits customization.“ February 13, 2025 PW Palash W RevOps ConsultantManagement Consulting, 11 - 50 employeesUsed the software for: 1-2 years. “It has helped us automate our most repetitive workflows, reducing turnaround time for key processes.“ March 10, 2025 kk karl k Video EditorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “The browser notifications do not work.“ November 28, 2023 RU Rishabh U InternComputer Software, 10,001+ employeesUsed the software for: I used a free trial. “Kissflow stands out for its low-code/no-code approach to workflow automation.“ March 8, 2025 TS Thanwa S Jr. Project ManagerRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Customer support does not know much about Kissflow's features and limitations.“ December 13, 2023 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon E. Sales Specialist Hospital & Health Care Used the software for: 1-2 years ### "We improve workflows and dashboards with Kissflow" April 10, 2024 5.0 Its integrations provide pre-built interfaces to automate specific processes and data exchange between systems, and the workflows are incredibly easy to use, even for those without development experience. Pros Kissflow has been an integral part of the operations team's workflow development for several years, serving as a connector between our various IT platforms. At first, we focused on its Workflow feature, but now we are exploring its Dashboard feature and its Application feature. Cons Workflows and Boards do not have an adequate development and testing environment, which hinders the ability to implement an industrialized development process. Review Source VJ Varsharanee J. Jr. Full Stack Developer Computer Software Used the software for: I used a free trial ### "Great for non-coders" February 10, 2025 4.0 Overall its really good for saving the time of code Pros That for doing any kind of development i don't need to do a actual coding, because its support the no code functionality which is i like the most in kissflow. Cons Its not actually free you need to pay for more functionality. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) In Search of better i found kissflow platform Review Source AM Al M. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "It was great. Then they made a new version and "migrated" us..." April 20, 2021 2.0 Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability. Pros It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked. Cons We came to rely on this software and then were forced to move to the new version. Massive price increase. Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either. Reason for choosing Kissflow Initially the decision was made on price, performance and feature set. Review Source ZB Zenzele B. Information Systems Analyst Individual & Family Services Used the software for: 2+ years ### "Great workflow management software" December 1, 2023 5.0 Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software. Pros The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable Cons Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) DocuSign did not have the functionality we needed - it is not a workflow management software. Review Source KZ Katelyn Z. Administrative assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Self explanatory and simple to use" March 3, 2025 4.0 I used this at a previous job and it was my favorite program they had. Pros This program is really easy to use. Some other programs are a bit more complicated.i like how its very self explanatory once you start inserting the information. Cons At the time i didnt like how i wasnt notified when something got approved. I had to check multiple times a day for the approvals Review Source PH Patrick H. SLP Medical Practice Used the software for: Less than 6 months ### "Easy to use but crashes alot " February 25, 2025 4.0 Overall, it is a solid software that is quick and easy to use. However, since it crashes, I get frustrated and often need another app to finish my work. Pros I think that this software does not require coding, which made it easier since I had limited coding experience. Software was quick to learn. I also think the layout and design were clean and easier to follow. Cons This software tended to crash or be slow to load which made it harder for me to work.I also think the customization features were limited, and I used other software to complete some of my tasks. Review Source SR Stephanie R. HR Manager Information Technology and Services Used the software for: 1-2 years ### "Does the job" January 13, 2025 4.0 It does the job absolutely fine. I've had no real issues with it, it's fairly user friendly. Pros As a user, it is quite straightforward to use and to raise a PO. Cons I have to go in and check where the PO is at sometimes, it would be helpful if I got reminders to chase the approver, if it's been sat there a while (maybe this is possible in the setup, I'm not an Admin). Review Source bG bassant G. lawyer Law Practice Used the software for: 1-2 years ### "An effective tool for managing workflow and streamlining operations" January 1, 2025 4.0 The program helped me improve process management and speed up workflow. The user interface was easy to use and helped me understand the tools easily. When using this program, I noticed a difference in the time it took me to complete tasks. Pros Ease of Use It relies on a visual interface that allows users to design workflows by dragging and dropping elements, making it easy even for beginners and Flexibility Almost everything, from forms to workflows, can be customized to meet the needs of any organization, whether small or large. Cons Cost The software is relatively expensive for small businesses or individuals with limited budgets and Internet dependency The software requires a constant Internet connection, which can be a challenge in environments with poor connectivity. Review Source BS Brett S. Accarier profound Military Used the software for: 1-2 years ### "Aption quality." February 18, 2025 5.0 Pretty good liamite prodessor indulgent management. Pros More indulgent speech and more necesary options. Cons No great altitude to compare in suggestion. Review Source WK Wany K. Humanitarian Non-Profit Organization Management Used the software for: 1-2 years ### "Kissflow Pros" March 2, 2025 5.0 I really love kissflow, and its easiness Pros Its ease of use and flexibility especially for teams that want to automate workflows without deep coding expertise Cons Pricing can be expensive for small businesses Review Source RU Rishabh U. Intern Computer Software Used the software for: I used a free trial ### "Kissflow: A User-Friendly Workflow Automation Tool with Some Limitations" March 8, 2025 5.0 It offers a solid no-code/low-code platform for workflow automation. It's great for businesses that want to digitize processes quickly without deep technical expertise. Pros Kissflow stands out for its low-code/no-code approach to workflow automation. It makes it super easy to design and automate business processes without deep technical knowledge. Cons The mobile app, though functional, could be more intuitive and feature-rich. Review Source dW daisha W. admin assistant Consumer Services Used the software for: 6-12 months ### "satisfied customer" March 3, 2025 5.0 overall, im extremely satisfied and will purchase again Pros i liked how easy it was to operate and function Cons the packaging couldve been better but still appealing Review Source NV Nithusha V. BA Human Resources Used the software for: Less than 6 months ### "Love the product!" February 17, 2025 5.0 It improves efficiency and keeps processes organized, though it could benefit from more customization options. Pros Kissflow makes workflow automation easy with its no-code interface. Cons Some advanced features require technical expertise to fully utilize. Review Source DD Deon D. Technical Buyer Automotive Used the software for: 2+ years ### "Kissflow for management and approval" December 1, 2023 5.0 overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly where the kissflow is lying and follow up on it Pros Easy accessible; easy to use; set up in a way that everybody can use it Cons sometimes it is very slow or we struggling to get access in to kissflow Review Source CF Christal F. Accounting Clerk Real Estate Used the software for: 1-2 years ### "Kissflow Review" November 28, 2023 5.0 It is very easy to learn and very customizable to your specific needs. Pros I love the customizable checklist and other options for our company. Cons I haven't found any yet. We have been using it for about a year. Review Source FkS Feros khan S. Group IT Development Manager Automotive Used the software for: 2+ years ### "Workflow Automator" December 26, 2023 4.0 Overall kissflow is very useful for our organization Pros Wokflow creation is very easy in kissflow and duplication of process also very helpful Review Source TS Thanwa S. Jr. Project Manager Retail Used the software for: 2+ years ### "From 3+ years of using kissflow, It is a great platform that could still be improved." December 13, 2023 3.0 Pros Ease of implementing new business workflow Cons The permission feature is not ideal and not practically viable. Customer support does not know much about Kissflow's features and limitations. Review Source KL Keith L. Specialist Logistics and Supply Chain Used the software for: 1-2 years ### "My experience with KF" December 14, 2023 4.0 Always supportive, it is flexible enough to cope with the changes in your work require Pros Customization and Good support, especially the live support, Cons At times the integrations we are making down may affects the integrations earlier made without us knowing Review Source MA MOHAMMAD A. cycle management coordinator Design Used the software for: 6-12 months ### "Title your review" December 19, 2023 5.0 Pros the edit is flexible and easy to use the kissflow Cons What did you like least about Kissflow?s Review Source AS Arpita S. Business Analysr Information Technology and Services Used the software for: 6-12 months ### "Very very mediocre tool!" November 13, 2022 2.0 Pros Kissflow is a very very mediocre project management tool. Cons This application commits a lot of things however it's features are very very buggy Review Source VR Verified Reviewer Software Test Engineer Computer & Network Security Used the software for: 6-12 months ### "Good software for process improvement" September 13, 2019 4.0 Kissflow help us to digitalize the decision making and testing process in our company. The software have transformed our working way and as well as saved us lots of paperwork. Pros The software allows to notify and process the work in progress in a paperless way. The decision making process is transferred automatically among positions in the decision flow. This have saved a lot time on our daily work. The comments and problems are also storage on cloud, which can be extracted at any time and from any where to solve the issues in a quicker way. Cons The software flow is sometimes rigid to overpass decision steps, which requires involvement from system manager. This led to some delays in decision making progress. Review Source RS RojaSundharam S. Solution manager Education Management Used the software for: 6-12 months ### "Versatile project manager " January 8, 2024 4.0 Pros Ther user interface is an amazing performance.workflow management is very easy.no code platform. Cons No issues still I don't have with kissflow. Review Source VR Verified Reviewer Test Engineer Computer Software Used the software for: I used a free trial ### "We were tricked by their Ads comparing themselves with WaveMaker and other platforms." November 18, 2019 2.0 The overall experience has not been great but because Kissflow offers a free trial we did not invest a lot and saved a lot of time. Pros The interface is clean. The platform is easily navigable. Easy to make simple workflows. Cons We were really tricked by coming across their ads comparing themselves with WaveMaker and other similar platforms. Since we used only the trial of KissFlow we were saved because we did not invest a lot of time and resources. The platform if only good for creating very simple work flows and apps. If the app/process goes little complex, KissFlow falls flat and has nothing to offer. It is the limitation of the platform and they should stop comparing with other platforms which offer a lot more value in terms of functionality. Review Source VR Verified Reviewer Healthcare Consultant Education Management Used the software for: 6-12 months ### "Great Solution For Organizations" March 5, 2019 5.0 Pros We use this software to make payment requests as well as to keep people financially accountable within the organization. It works very well and ensures a great workflow between different departments that may be involved in the finance process It has a mobile app which makes things even easier. The push notifications let you know in real time when payments have been processed. This is helpful especially in urgent situations. Cons I find it difficult to download all previously uploaded receipts (from one request ) at a go . I have had to download one at a time which is quite a tedious process Review Source AC Alex C. Owner Real Estate Used the software for: 1-2 years ### "Software works well, some glitches however support leaves a lot to be desired " November 23, 2022 3.0 Pros Ability to have multiple users and steps as part of a workflow form. Cons customer service leaves a lot to be desired they make it extremely difficult to cancel the service. Review Source Similar Products Featured ## Related categories [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.