# Page 3 | Kissflow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Kissflow the right Workflow Management solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149470/KiSSFLOW/reviews --- Kissflow 4.2 (87) [View alternatives](https://www.capterra.com/p/149470/KiSSFLOW/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Kissflow ## Showing most helpful reviews Showing 51-75 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jessica C. Investor Relations Financial Services Used the software for: 2+ years ### "BPM system with lots of customization available" December 12, 2023 3.0 Pros I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable. Cons It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me. Review Source YM Yolle M. Administration Real Estate Used the software for: 2+ years ### "It's a 9 out of 10 for me" December 14, 2023 5.0 It is an 8 for now, for the dashboard not properly displayed on our screens Pros Makes task delegation easier, helps manage/track tasks. Cons It is somehow glitchy at times and right now we can't see the dashboard Review Source DW Dillan W. Deputy Recorder Writing and Editing Used the software for: 1-2 years ### "Kissflow Review" December 1, 2023 4.0 Good overall, its been a helpful tool too use. Pros It works great for automating and digitizing many different kinds of work flows. Its also very customizable and helpful with a diverse range of tasks and needs. Cons The search function doesn't seem to work very well when trying to search specific documents within flows. It doesn't seem to find the documents very well unless searched or typed a specific way. The search range needs to be a lot broader. Review Source BO Babatunde O. Snr. Business Systems Analyst Construction Used the software for: 2+ years ### "Easy to use BPM Software" January 31, 2021 4.0 It is an easy to design, deploy and use Business Process Management with low code. We have been able to digitize most of our business process using kissflow and our approval process have been faster thereby reducing our cost of running business. Pros Ability for me to design and deploy my business process workflow, project and cases almost immediately with little or no support. Cons The features I would like to see introduced is the ability for me to convert my tables into PDF without any external integration. Review Source HM Harry M. FInance Manager Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Great workflow solution" November 30, 2023 5.0 Pros Kissflow has a few key advantages. The first is user friendliness which helps to take the system to various levels of stakeholders. Also, Kisflow is easy to customize according to the business requirement which saves a lot of money spent on developers Cons Sometimes Kissflow is a bit complicated to introduce formulas and field restrictions. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review Source MM Mohammad M. Finance Director Consumer Goods Used the software for: 1-2 years ### "Great but there are places for enhancement" December 1, 2023 5.0 Pros Porcess automation Approvals Notifications Documents upload Cons No. of users limitation Price increase of monthly subscription Limitation of forms design Can't share reports via links No tools specific to link Dynamics aX 2012 ERP Or to link menaItech (a leading HR software in the middleeast) for IT amateurs. Native English speaker in the team would make the software look more international. Review Source CM Connor M. Estate Management Assistant Retail Used the software for: 2+ years ### "Kissflow Review" December 1, 2022 5.0 Use it daily and I find it quick and easy to use. Pros How easy it is to use. This is mainly due to the amount of purchase orders that I have to raise daily. Cons Searching for a PO in the search box could be easier if key words that were written in each PO was allowed / found. Review Source VR Verified Reviewer Associate Community Manager Real Estate Used the software for: 2+ years ### "Solid but unspectacular" December 5, 2019 4.0 KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding how a task is progressing and ensures that a chain of command is followed. Pros KiSSFLOW is an efficient way to manage work processes involving multiple employees. Administrators can customize their own form fields, determine who each form is routed to and who gives final approval. Users can ask questions and provide feedback throughout the process. Cons KiSSFLOW can be a little bit pricey for larger organizations that have a lot of users. If you’re just looking for a simple task management system that requires little management or back-and-forth communication, there are cheaper (sometimes free) options out there. Switched from [KACE](https://www.capterra.com/p/208240/KACE/) Change of employment Review Source Sazedur R. CEO Program Development Used the software for: Less than 6 months ### "Kissflow is the best digital workflow management software." December 2, 2020 5.0 My overall experience was great. This software has given me speed up my work. It's very helpful for business workflow and a user-friendly tool. It is very easy to use and very effective. This is my overall experience and It's was great. Pros I have an IT firm where I have 5 employees. It took me a long time to maintain my work and I had to face a lot of problems. But I have saved a lot of time since I started using Kissflow and I can easily get things done by my staff. You can add descriptions and attach files to each project, which is very important for a project. I can easily see which project is active, which is on hold, and which is complete. It is very easy to use. Kissflow has increased the speed of my work, I am very satisfied using it. I did a little research on Kissflow and saw that there are many options that will make your business easier. I got everything I needed for my IT firm here. Cons The least I like about this software is that it would have been a little easier if I had added the option of exchanging messages with each project. Here again, you have to add a new text field to exchange messages. After all, I like everything, because it's the perfect workflow management software for my IT firm. Review Source kK karl K. Video Editor Media Production Used the software for: 1-2 years ### "Video Editor" November 28, 2023 4.0 Pros I like that they added a filter feature so you can keep your tasks organized by the current day. Cons The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in. Review Source JMR Jose Maria R. FP and A Manager Tobacco Used the software for: 1-2 years ### "Value for money" November 30, 2023 4.0 Pros Easy to use and clear information about tracking progress Cons Not so easy to mofify as we would like it Review Source LR Lizzy R. Director of Planner Support Financial Services Used the software for: Less than 6 months ### "A simple to use system that offers complex solutions" November 28, 2023 5.0 Pros I enjoy that kissflow has been very easy to adopt for myself, my team and those viewing our forms. We have been able to create processes that have amplified our productivity and access data we've never had before. Cons I don't know enough about it yet! Kissflow has numerous capabilities and in my time so far I think I've only scratched the surface. I'd love more guidance on how to use it to it's fullest. Review Source Revanth S. Application Engineer Consumer Services Used the software for: Less than 6 months ### "Workflow management became easy and Simplified" October 9, 2021 4.0 Experience is amazing, it has perfect features to Automate and simplify Workflows. It is Web based and Interface is Clean. Easy to use and Good Customer support. Pros First of all it was easy to setup and use. Maintaining the Workflow was easy and it got simplified. Interface is good and has features which simplify the work with automation. Support team was good, we had few of our problems got fixed quickly. Cons Some updates we had made were not updated, don't know whether it was bug or glitch. Few times this issue we faced. Other than this no issues were found. Review Source Gabriel S. QA Legal And Complliance Logistics and Supply Chain Used the software for: 6-12 months ### "Cosas que me gustan de Kissflow" September 14, 2022 5.0 En general es buena app para bases no tan robustas ya que asi es mas facil la busqueda y menos tardada Pros En kissflow es un poco mas frendly la interfaz ya que te permite navegar por la base de datos con simples comandos Cons Al navegar por comandos, en ocaciones, puede ser dificil encontrar apartados ya que no se sabe con que comando en especifico se puede visualizar Review Source VR Verified Reviewer Kenya Business Lead Internet Used the software for: 6-12 months ### "Perfect Software for Workflow Management" December 6, 2018 4.0 My experience with Kissflow has been truly defining. I am able to collaborate with members of other departments without moving away from my desks. Requests to colleagues for actions to be taken have been less stressful with this software. Pros The ease with which one can use the software. The simplicity it also comes with. Cons The UI is not interesting and makes it boring being on the app sometimes. Review Source JM Javid M. Developer Information Technology and Services Used the software for: I used a free trial ### "False Assurance - Customer Support Worst." May 20, 2022 3.0 Pros Easy to use Easy to setup Workflow of tasks is trackable Cons Customer support is not reposnsible. False assured. Mentioned on website, if hey ask that is erroneous on website, we can able o give the features what asuured on website Review Source PC Pongpan C. IT manager Chemicals Used the software for: 2+ years ### "User friendly tool" December 21, 2023 5.0 Pros Kissflow has revolutionized the way I develop and manage tasks. With its user-friendly interface, I can easily assign tasks to each party, without any need for coding. additionally, Kissflow offers top-notch functionality for access control and field obscuring. Overall, Kissflow is a game changer for anyone looking to streamline their workflow. Cons I would recommend creating or initiating a new document without logging into Kissflow, without the need for a license. Review Source Rachel E. Country Logistics Lead Non-Profit Organization Management Used the software for: 1-2 years ### "Kissflow Review" August 5, 2020 3.0 Kissflow is a great idea and great when used correctly. Pros Kissflow is a great idea and makes things really great when used correctly and accurately. This is a great software. Cons I think Kissflow has a pretty steep learning curve. It required one on one chats with colleagues on multiple occasions for me to get it right. Review Source VR Verified Reviewer CEO Computer Software Used the software for: I used a free trial ### "Too simple for real-life processes and workflows" June 26, 2020 1.0 Bad. The product seems beautiful, but using it is painful. Pros The user interface is clear and easy to use. The form builder is powerful and flexible enough for most of our needs. Cons When we tried to automate real processes (not just the "vacation request" workflow), the product was simply not powerful enough. The process modeler has strong limitations, it doesn't use any standard modeling notation, it is difficult to set up advanced behaviors (no interrupting timers, parallel routing, and joining, etc.). When we asked for the support it was very slow to answer, the operator didn't understand our needs... not a friendly relationship. We had to shut it down and start with another product. Reason for choosing Kissflow To go cloud. Review Source Anjana R. Digital Marketing Analyst Computer Software Used the software for: 6-12 months ### "null" May 4, 2017 5.0 Review Source CF Camila F. Assistant Arts and Crafts Used the software for: 1-2 years ### "Kissflow helps a lot " June 17, 2020 5.0 Pros Kissflow is one of the best software I have ever used, it optimizes time as it is possible to include documents, access projects and collect approvals remotely Cons Nothing. This software makes my job easier and the projects run faster. Review Source CA Christopher A. Business Sales Executive Internet Used the software for: 1-2 years ### "Process flow" December 16, 2018 5.0 Kissflow has become the major tool for management our service request and fulfillment process. This helps to know at a glance the status of any activity in process and the corresponding activity to be performed next. Pros Kissflow helps me to track the status of activity in our service fulfillment process.The Nudge option helps to prevent any delay in assigned activities in the process. Cons The software solely dependence on the internet without an offline option Review Source sK sathish K. Lead-Vendor Onboarding & Expansion Internet Used the software for: I used a free trial ### "One app multiple solutions" December 16, 2018 5.0 Pros This app is so raw and flexible so that we can customize around different verticals , instead of buying many apps for each different process, kiss flow has been a one stop solution for HR/Finance and administrator workflows , kudos to the team! Excellent in terms of performance and cost Cons Some more clarity on API integration in the FAQ section would be much useful, non tech savvy's find it difficult to understand API integration, however the support team was extremely helpful Also it would be great if you could include a communication channel between different users/admin , if kiss flow could send emails on its own instead of any other 3rd part integration,then it would be a complete business package Review Source PH Prasad H. Senior Project Engineer Information Technology and Services Used the software for: Less than 6 months ### "Kissflow is a good tool for business process automation and tasks management" December 20, 2022 5.0 Experience was good, in fact it was flawless. Pros Ease of task assignment and tracking and compliance tracking. Cons Needs bit of time to get used to the UI, otherwise it is an awesome platform for business use. Review Source RA Rina A. Audit Farming Used the software for: I used a free trial ### "Approval Tools" March 3, 2021 4.0 The sensation when making form customizations according to the desired template is very good but the absence of a table feature makes this tool a little incomplete Pros This tool is great, easy to use, no coding required, just drop & drag you can create the form template you want Cons The subscription price was high enough that I didn't choose it and chose tools with the same advantages and cheaper Switched from [Pyrus](https://www.capterra.com/p/135130/Pyrus/) cheaper prices with more complete features and also easier to use Review Source Similar Products Featured ## Related categories [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.