---
title: "Decisions Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Decisions Software - reviews, pricing plans, popular comparisons to other Decision Support products and more."
source_url: "https://www.capterra.com/p/149492/Decisions/"
page_type: "product"
language: "en"
---

# 

 Decisions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Decisions

## What is Decisions?

Decisions is a powerful low-code automation platform designed to streamline and optimize complex business processes. It combines an enterprise-grade rules engine, dynamic workflow management, and AI capabilities into a unified solution. With Decisions, users can rapidly build and deploy intelligent applications, automate workflows, integrate systems, and manage decisions at scale—all without writing a single line of code. Intuitive visual designers empower business users, analysts, and developers to create active forms, rules, dashboards, and reports with speed and precision. The platform is built for enterprise scalability, enabling organizations to adapt quickly, reduce operational costs, and increase efficiency. No matter the process challenge, Decisions delivers the agility and intelligence modern enterprises need to code less and achieve more.

## What is Decisions used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[No Code Platform](https://www.capterra.com/no-code-platform-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Decisions?[Manage this product listing](https://www.g2.com/products/decisions-decisions/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Decisions

4.6 (27)

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (26)

Ease Of Use

4.5 (6,068)

Value For Money

4.6 (24)

Value For Money

4.3 (4,685)

Customer Service

4.7 (25)

Customer Service

4.4 (4,478)

## Decisions alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130182/Zapier/)

[View all alternatives](https://www.capterra.com/p/149492/Decisions/alternatives/)

## FAQs about Decisions

Overview

### Which roles and teams benefit most from Decisions?

Decisions is most used by software developers, DevOps engineers, and IT leaders who build, automate, and manage complex business workflows. Business analysts and operations teams use it to streamline approvals, reporting, and process visibility, while technology directors and support teams rely on it to improve system integration, governance, and service efficiency.

Answer based on 27 reviews

Overview

### What company size and industries is Decisions built for?

Decisions is built mainly for enterprises, which make up 52% of reviewers, and is used most in Financial Services at 22%. It serves mid-to-large organizations in finance, healthcare, insurance, and beyond, with additional adoption among Computer Software companies at 15% and IT services firms at 11%.

Answer based on 27 reviews

Features and Usability

### What are the key features of Decisions?

Decisions offers business process automation, configurable workflow, approval process control, and rules-based workflow for managing work routing. It also includes forms creation and design, decision tree, conditional logic, audit trail, access controls/permissions, and real-time reporting for process oversight and data tracking.

Integrations

### Which third-party tools and platforms does Decisions integrate with?

Decisions integrates with over 20 third-party tools and platforms across cloud, business, and productivity categories. Key integrations include Google Drive, Microsoft SharePoint, OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, HubSpot CRM, Docusign, Twilio, Okta, MySQL, PostgreSQL, Google Cloud, Microsoft Azure, and AWS CloudFormation.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Decisions?

Decisions offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Nontechnical users can get started quickly with basic workflows, while developers and admins need more time for advanced builds, integrations, and debugging. Reviewers describe support as helpful, though some want deeper, version-specific materials.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Decisions offer?

Decisions offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe the support team as helpful, knowledgeable, and quick to resolve issues, though some note that scheduling help can depend on time zone and limited hours.

Answer based on 8 reviews

Ease of use

### Is Decisions easy to use?

Decisions makes no-code app building and workflow design approachable, but it still takes time to learn well. Many business and enterprise teams like the form builders, interface, and project organization, while some users find advanced workflows, debugging, reporting, and feature discovery harder than expected.

Answer based on 11 reviews

## Features

AI summary

Based on 197 Decision Support reviews

Capterra data shows that buyers of decision support software rank the following features as their top priorities:

-   **Reporting & Statistics** (**36%** of reviewers rated this feature as critical)
-   **Data Import/Export** (**32%**)
-   **Predictive Analytics** (**41%**)

Decisions supports all three of the features reviewers value most: **Reporting & Statistics**, **Data Import/Export**, and **Predictive Analytics**. Together, these capabilities help businesses move data in and out of the system, track trends through reporting, and use forecasts to make more informed choices, allowing teams to plan with greater accuracy and respond faster to changing conditions.

Third-Party Integrations

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

No-Code

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Access Controls/Permissions

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Data Import/Export

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Project Workflow

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, or update project workflows.

Activity Dashboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Decisions 112 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Address Validation: Verifies and confirms the accuracy of an address
- AI-assisted Development: Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Autofill: Automatically populating fields or sections within a form
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Collaborative Development: Work with others within one platform/system on the application development process
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Convert to PDF: Create, edit, convert to and from PDF files
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Aggregation and Publishing: Assemble data from multiple sources
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Replication: Process of copying and storing data in more than one site or node
- Data Security: Protect sensitive data for digital privacy
- Data Source Connectors: Connect to big data sources
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Decision Tree: Support tool that enables users to progress through a series of steps to solve a problem
- Deployment Management: Manage the processes involved when making the application ready for use
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- For Healthcare: Software designed for the healthcare industry
- For No-Code Development: Build applications without the use of code
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Functions/Calculations: Perform various mathematical calculations using the data
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Predictive Analytics: Predict future data based on historical data sets
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Workflow: Create, manage, or update project workflows.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Statistical Simulation: Assess the performance of a method by picking a random sample from a normal distribution
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (26)

4.5

Based on 26 reviews

## Pricing

Value for money

4.6 (24)

[View pricing plan details](https://www.capterra.com/p/149492/Decisions/pricing/)

Bronze

Custom Quote Available

Silver

Custom Quote Available

It includes:

-   Custom Rules
-   Process Mining

Gold

Custom Quote Available

It includes:

-   Message Queuing
-   High Availability
-   Container
-   Disaster Recovery

Value for money

4.6 (24)

4.6

Based on 24 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (25)

4.7

Based on 25 reviews

## User reviews

Overall rating

4.6

Based on 27 reviews

Filter by rating

5(16)

4(10)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MF

Matthew F.

Director Records

Utilities

### "Stellar experience so far"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 26, 2025

All direct contact with Decisions has been top notch I would recommend this product to anyone who has a need for automation and has the manpower for development.

Pros

The direct support from Decisions has been fantastic. I love the open architecture and ability to connect to just about all of our current platforms. I find myself dreaming up new way that Decisions can make my life easier.

Cons

It is a very complex tool that does require a large commitment to learning. Our recommended integrator fell far short of promises to deliver a solution. (did not meet expectations nor was delivered on time)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GI

GABRIEL I.

Business Analyst

Financial Services

### "Decisions Experience So Far"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 26, 2025

It seems to give me good knowledge of form creation, fetching criteria, building flows and sub flow. I am learning new ways of using AI on decisions to manage a project. And I must say, there has been a good customer support from the training team who explains when stuck on some assignments.

Pros

Taking off with decisions was a bit challenging at first but as I progressed with it, it got clearer and gave a deep knowledge of a whole lot of ways of understanding data structures, fetching data and also understanding various processes. I think its value for money in the overall.

Cons

The system does hang up at times that you have to save your work and refresh before you can do anything at all.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

Divya S.

Info Technology Analyst

Information Technology and Services

### "Decisions - A great Innovative Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2025

Overall experience is very Good. Have a very supportive customer success manager and the decisions support team who responds and provides resolution faster and better.

Pros

I like the user interface and the non-coding part, developing without coding makes things easier and faster. I love developing or modifying the process based on business requirements using decisions. It has the ability to integrate with different technologies and there's lot to learn.

Cons

There is an issue with cached data, we have to clear and rerun the flows with updated inputs as it considers old value instead of the updated one even though the new value is saved before running.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CS

Clint S.

Field Client Support

Oil & Energy

### "I LIke Decisions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 21, 2025

Serice and product are both great and meet my expectations. I also take very few support calls from my other users.

Pros

I appreciate the Customer Service, especially the personalization of "human to human" as opposed to automated attendants on the phone or a chat bot on the web.

Cons

Most of my opinions concerning Decisions are positive. If I had to choose something for this question, it would be the pricing. I would prefer a less expensive product, but I know that good things cost more.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RI

Rachel I.

Associate Software Engineer

Financial Services

### "Great for Developers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 21, 2025

I did training for decisions for my job as a Software Developer and it was very easy to learn and the explanations were very thorough!

Pros

It was easy to learn, easy to navigate, very helpful with my work as a Software Engineer. All the explanations were very thorough.

Cons

UI could be prettier, like perhaps more modern. I think that's the only thing I would improve, everything else was great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BA

Berk A.

QA

Hospital & Health Care

### "Developer review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2025

Overall, very good. We haven't had any major issues so far with the application. The team has been very easy to work with.

Pros

Very easy to navigate through the application. The flows created in the application are easy to understand.

Cons

Code review process. When we are pushing changes from DEV to UAT is a little tricky since there is no code review process.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Chris M.

Vice President

Computer Software

### "No Code for Rapid Application Development"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2025

My experience with Decisions as a company has been nothing short of stellar. The people make this company. They are my kind of people who care about their customers and making sure their product is delivering as advertised.

Pros

I'm able to build enterprise grade applications without writing a single line of code. The designers are easy to use, and I've been able to get the performance and speed that I desire for my applications.

Cons

The UI components need to be updated. While CSS can be used to dress up the forms, it takes more effort than needed to get a UI created.

Alternatives considered

[Pega Platform](https://www.capterra.com/p/151476/Pega-7-Platform/)

[Appian](https://www.capterra.com/p/149795/Appian/)

Reasons for choosing Decisions

Graphical designers and intuitiveness for learning. Easy to use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Manjot S.

RPA Developer

Management Consulting

### "Amazing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2025

I started my journey in 2021 and still working on this tool, however i explored alot of tools but no one could take my heart from decisions! Guys you rock! Cheers

Pros

The applications building is very easy in decisions, the way of handling projects and complex business logic is now so easy to develop and also their support team just rocks! Also, it is so cost effective

Cons

Uer interface was the limitation till 9.10 version where re-sizing of the form were not added in the tool but from 9.13 it has flex control, cool UI and Dynamic form creations. Great tool

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SK

SARATH K.

Devops Engineer

Computer Software

### "Value for Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2025

My overall experience with Decisions has been positive. The platform offers a robust set of tools for workflow automation and process management, which allowed our team to streamline many manual tasks.

Pros

Customer Support . We have received prompt attention on various requirements while handling the project needs , upgrades, maintenance etc.

Cons

The initial complexity of the user interface and the learning curve for building advanced workflows. Some integrations required more custom development than expected, and error messages could be more descriptive for troubleshooting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Low-code developer

Financial Services

### "my Revies of Decisions low-code platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2025

although costly the return is a high value product. with easy form creation and user interface usage. and the software has high processing speeds and performs well with large data structures

Pros

The front-end simplicity to an otherwise very complex back-end, and project management is made easy with the project folders.

Cons

Support teams are located in the United-States or India , thus scheduling support time might be during limited hours of the working day based on time zone

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/149492/Decisions/reviews/)

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