Who Uses This Software?

Summer Camp


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/year
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Bunk1
  • www.bunk1.com
  • Founded 1999
  • United States

About Bunk1

Camp management solution including database management, scheduling, and parent-camper communication.


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Bunk1 Features

  • Attendance Management
  • Billing & Invoicing
  • Customer Management
  • Food Service Management
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management
  • Registration Management
  • Scheduling
  • Staff Management

Bunk1 Reviews Recently Reviewed!


Dealing with bunk1 is extremely easy and rewarding. Bunk1 customer service is second to none!

Feb 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you figure it out and know how to make it do what you want it to do, it's extremely easy and incredible. Reports are wonderful. It's easy to export them into excel, pdf's, etc.

I enjoy dealign with bunk1 as their customer service is A+.

Bunk1 staff wants what is best for my organization and that means a whole, whole lot.

Cons: I am not extremely intelligent technologically, so I struggle with generating some reports which stinks but bunk1 is always available to help me.

I would love to be able to see a history of my sign ups?? Does that make sense? I would love to be able to click a couple of buttons today and see how many campers (and who) were signed up for Summer 2018 by November 15th, 2017. (and then I would love to be able to do that in November 2020 to see how many I had on Nov 15 for the past x years)

Does that make sense?

I would also love if reports could automatically be generated every x days regarding y materials. It would be wonderful if that report could then be emailed to me every x days.

Overall: Friendly service. Great reports.

Our families and staff were pleased with the support given by Bunk1 team.

Feb 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The opportunity to run reports with ease on each question. Find it very helpful to have all of our information so accessible.

Love the photos - wish easier to view them or see all at once rather than 300.

The support given by the staff at Bunk1!

Cons: The inability to do on tablet/phone. Why is the App is not for Administrators.

For parents it is hard that you cannot save the application once you begin.

Overall: I think as an admin, it is awesome to be able to have all of the information stored from year to year. I love running reports - our boss loves data!

Bunk1 has been a pleasure to work with. Provides unparalleled customer service and responsiveness.

Feb 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software has a ton of features, which is useful as we try and break down and compare different aspects of camp. We also find that our parents find it easy to use and navigate, which is a huge plus on our end.

Cons: It takes a bit of trial and error with reports, but our account representative is so responsive and helpful, that we are always able to quickly get the results we want.

10 years and counting! We love Bunk1

Feb 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy of navigating photos and bunk notes. (for both our camper parents and our staff) The bunk1 app is a nice feature for busy modern parents.

I can easily get an overview of registration information.

Cons: It is not always easy to see how to generate reports. When registering multiple campers, it is not easy to check out once for multiple kids.

Would like for parents to be able to confirm/view their requests to ensure that we have received it.

I can often get around these issues by reaching out to our account rep who is amazing and very responsive to our needs.

Overall: We use bunk1 to manage our photos, camper-parent communication in summer, and camper registration. It is our primary method of enrolling campers.

We, as parents, enjoyed being able to communicate with our daughter and she loved getting messages.

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to use and fun to send messages to her throughout her stay at camp. She seemed to enjoy receiving messages, pictures, etc. She was even able to reply to us, occasionally. What a fun way to share information throughout the time she was away and help ease our worries that she may have been homesick.

Cons: It's a little expensive and sometimes there were delays in getting the pictures uploaded or her receiving her messages. Although I understand they are at camp and enjoying their time. It would be great to see them as the week progresses so the messages may reflect some activities that they recently participated in.

Overall: Staying connected with my child while she was away from home for an extended period of time. Great way to capture some experiences, moments, and friendships that she will cherish from her time at camp.

Bunk 1 has had amazing service and the parents of our camp love the service.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The scheduling software is quick and intuitive. It has help us cut down on the time that our program team needs to spend scheduling campers. Our parents love the software for the ability to communicate with the campers.

Cons: Parents sometimes get lost when they think they have to buy things to see pictures. This can cause them to be turned off from the program and not want to proceed. This often requires a level of communication from the camp to explain how the program works.

Overall: Better scheduling and happy parents who can communicate with their campers.

It makes our camp registrations easy.

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our return campers and summer staff information carries over to the next camp season. A Bunk1 support member is almost there to help.

Great support

Feb 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to set up, get the word out to our campers and used each summer! Parents seem to like it as well.

Cons: Sometimes there have been some hiccups and we've gotten bunk notes for kids not attending our camp but I notified out account rep and she got it fixed right away.

Overall: We get a percentage of the amount parents spend which is nice and parents these days really like to have some sort of communication when their child is away for a week.

Bunk1 took a huge load off for our Admin staff. Great customer service and ease of use!

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use for parents and administration. Every time we had a question or needed something, your staff was quick to get right back with us.

Cons: It was a little hard to adapt to our program in the beginning, but your staff worked with us and we have all the kinks worked out now!

Overall: Huge load off Admin staff.

easy, responsive, great customer support

Feb 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Bunk1 has made it really easy for us to post photos for our camper families, as well as a simple way to send emails. We love them!

Cons: Sometimes it can take a while to upload photos, though that is likely related to our internet connection and not to the software.

We use bunk1 for its summer camp email system for campers to write their parents and vise versa.

Feb 18, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Bunk1 is easy to use, browse, and if I have issues - I talk personally with someone who can help me and knows what they are talking about.

Overall: Ease of use, parents can talk to someone and get the problem figured out quickly. We are able to upload pictures, and get campers to write back to their parents if that packet is purchased.

Bunk1 Customer Review

Feb 22, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Loved the daily pictures

Cons: I wish there was a better way to sort the posted pictures.

Overall: I have used this software each summer with my daughter off to Girl Scout Camp. It was great to be able to see daily pictures of her posted.

Recommendations to other buyers: A mobile version to see everything would be great!

It's awesome!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have really enjoyed the software it's so easy to use and I really enjoyed setting up with my team can't wait to use it for a long time

Cons: The training was good but could be a little bit better in some areas but other than that I really enjoyed it and really can't think of anything else negative to say about it