# DaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DaaS the right Desktop as a Service (DaaS) solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149515/HubSpot-CRM/reviews --- DaaS 3.6 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of DaaS Ease of use 3.4 Customer Service 2.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sam L. Systems Administrator Financial Services Used the software for: 1-2 years ### "Great solution for Remote Workers" February 24, 2021 5.0 Overall, I would recommend this product as a remote solution. The easy of setup into our environment was a well thought out plan, the end user experience was good, no users complained of any performance issues and we were able to provide a solution to a remote workforce. Pros The ability for us to allow the Dizzion solution for remote users provided an easy ingress to our network without sacrificing security. The easy integration allowed my company to utilize a workforce that isn't local to our headquarters. Cons The USB igel device isn't user friendly and sometimes our helpdesk staff had to walk the end users through the connection. Once connected, everything was good to go. Review Source CD Carlos D. VP of IT Engineering Consumer Services Used the software for: 1-2 years ### "Dizzion, DaaS" April 14, 2023 4.0 Overall experience has been good on production but support is not quite good. Pros The security features offered to improve WFH security Cons Pricing and contract terms as the best approach was 36 months term pricing. Reason for choosing DaaS Easy of deployment and security features offered Review Source Response from Dizzion April 20, 2023 Thank for your feedback on your experience and trust in Dizzion MT Maria T. Director Retail Used the software for: 1-2 years ### "Don't settle for Dizzion" April 17, 2023 2.0 Our experience with Dizzion has not been optimal. I strongly recommend exploring other providers before settling on Dizzion. Pros Dizzion allows users to access their desktop from anywhere. Cons Implementation was difficult. We experienced telephony audio. It took months of troubleshooting to resolve delaying implementation. Response time in getting answers to questions, replacing faulty hardware, etc. is very slow. Although users access identical versions of the same desktop, they can have different experiences and performance on the desktop with no explanation. Review Source Response from Dizzion April 20, 2023 Thank you for your feedback and we apologize for the difficulty you experienced during implementation. We implemented improvements to address the hardware issue to alleviate any future delays. We are also monitoring your environment and tickets related to the user experience to address any issues and your CSM will follow up with you as well to ensure your items are addressed in a timely manner. TM Thomas M. Director of IT Operations Utilities Used the software for: 2+ years ### "Decent Product " April 18, 2023 4.0 Pros Dizzion VDI product is stable once it is tuned. Good notification of pending upgrades and patches for vulnerabilites. Willingness of Sales team to work with client to ensure satisfaction with service Cons Ability for client to see VDI connection data. Length of time it takes engineer to assist with issues Alternatives considered [Nutanix Beam](https://www.capterra.com/p/177669/Beam/) Review Source Response from Dizzion April 20, 2023 Thank for your feedback on your experience and trust in Dizzion MG Mike G. Sr. Vice President, IT Outsourcing/Offshoring Used the software for: Less than 6 months ### "Can't go wrong with Dizzion" April 11, 2023 4.0 The move to Dizzion helped cut down the costs of purchasing laptops for new employees. The Dizzion team has been instrumental on getting us onboarded very quickly and also worked very closely with us to create the master images for each of our clients in a very timely manner. Pros Dizzion made it easy for us to roll out new services to our customers, some of whom require SOC2 compliance, and very quickly created the environments needed for each customer, which allowed our agents to jump on and hit the ground running in less than 2 days. Cons The customer service is usually very good, but lately, we've had an issue that received no response until a second and third follow-up email was sent to them. Reason for choosing DaaS Dizzion displayed more energy to work with us to get the virtual environments exactly how we needed it. They were always open to discussions and helped guide us through the aspects that we had no knowledge or experience.....all without trying to upsell their product options. Review Source Response from Dizzion April 20, 2023 Thank for your feedback on your experience and trust in Dizzion AH Andrew H. IT Technical Manager Real Estate Used the software for: 2+ years ### "Not really a good service" April 24, 2023 1.0 Horrible would never recommendWill be discontinuing service very soon Cons I don't like Dizzion! we are doing everything possible to switch to a different service. The administration of the desktops is worthless. Nothing in the console works. There are no instructions. and simple tasks like getting an updated desktop image is like pulling teeth Review Source Response from Dizzion April 26, 2023 Thank you for your feedback and we apologize for the issues you shared in your review. We would like to address the issues with desktop administration, console functions, general instructions, and any other items. Your CSM, AI Williams will follow up with you to ensure your items are addressed in a timely manner. VR Verified Reviewer Attorney Legal Services Used the software for: 1-2 years ### "Good Secure Desktop Option " June 21, 2019 4.0 It is easy to use and has there is no lag time due to being in the secured desktop. All of the programs function as usual. Another great option from an security perspective is that you can require users to access programs through Dizzion, such as web-based databases, which provides an extra level of security. Dizzion can also be set so that passwords and browser history are not saved, which may be a bit cumbersome for the user, but certainly has its benefits. Pros The best feature with this software is that it can be downloaded and run from a PC, or used web-based. The web-based option allows for secured access even when away from a work PC. Cons If you get locked out for idling, you really need to completely reboot. Dizzion asks if you want to reconnect, but it continues to crash after you reconnect. Review Source VR Verified Reviewer Attorney Legal Services Used the software for: 6-12 months ### "Simple Remote Security" October 26, 2018 4.0 Pros It's great that this software allows for either desktop or web browser use. It is not mobile-based, but it does work on an iPad. All of the main browsers are available in the platform and you can open the different browsers even in the web-based software. Cons Sometimes the session stalls without any explanation and it can be difficult to restart the program. Typically it requires restarting the entire computer. Review Source VR Verified Reviewer Customer service rep Consumer Goods Used the software for: 1-2 years ### "Easy once you set up from first time usb" February 6, 2020 4.0 It is a great way to have work from home agents without being exposed to internet traffic, also it enables each user to have it on their computer only during work hours as it is all usb based Pros Ease of accessing all the tools needed to fill out order pages Cons Sometimes the pages would get digital purple blocks Review Source Similar Products Featured