--- title: "Delivery Biz Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Delivery Biz Pro Software - reviews, pricing plans, popular comparisons to other Route Planning products and more." source_url: "https://www.capterra.com/p/149520/Delivery-Biz-Pro/" page_type: "product" language: "en" --- # Delivery Biz Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Delivery Biz Pro ## What is Delivery Biz Pro? We are client-first — from farms to CSAs to snack makers to distilleries and more. By combining eCommerce, inventory management, billing, marketing, and driver software, we believe we have the only truly end-to-end platform for businesses in the delivery space, which these days, let’s be honest, is almost everyone. ## What is Delivery Biz Pro used for? [Order Management](https://www.capterra.com/order-management-software/)[Food Service Distribution](https://www.capterra.com/food-service-distribution-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Delivery Biz Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getswift.co&name=Delivery Biz Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Delivery Biz Pro 4.5 (2) VS. [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.2 (77) Value For Money 4.0 (1) Value For Money 4.0 (76) Customer Service 5.0 (2) Customer Service 4.0 (75) ## Delivery Biz Pro alternatives [Tookan](https://www.capterra.com/p/218952/Tookan/) [4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218952/Tookan/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [Oracle Fusion Cloud SCM](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [3.9 (9)](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) Highest Rated [DelivApp](https://www.capterra.com/p/211762/DelivApp/) [4.7 (10)](https://www.capterra.com/p/211762/DelivApp/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211762/DelivApp/) ## FAQs about Delivery Biz Pro Overview ### What company size and specific industries is Delivery Biz Pro built for? Delivery Biz Pro is designed for businesses in the recurring home delivery market, including dairy delivery, produce delivery, water delivery, meal kit delivery, and similar subscription-based services. The description does not specify a company size, but it is clearly aimed at companies operating in these recurring delivery industries. Features and Usability ### What are the key features of Delivery Biz Pro? Delivery Biz Pro offers order management, online ordering, and food delivery dispatching, plus delivery tracking, route optimization, and driver ETA tools. It also includes billing and invoicing, payment processing, inventory management, customer portal access, CRM, reporting and analytics, and mobile access for field operations. Integrations ### Which third-party tools and platforms does Delivery Biz Pro integrate with? Delivery Biz Pro integrates with 12 third-party tools, including shipping, mapping, messaging, and support platforms such as FedEx Ship Manager, Google Maps, ShipStation, SendGrid, Twilio, Zendesk Suite, Klaviyo, Mailchimp, Intercom, and Olark. Getting Started and Support ### What training and onboarding options does Delivery Biz Pro offer? Delivery Biz Pro provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled walkthroughs, documentation offers written reference material, and videos provide visual, self-paced learning. Getting Started and Support ### What customer support options does Delivery Biz Pro offer? Delivery Biz Pro provides email/help desk support, a FAQ/forum, a knowledge base, 24/7 live rep support, and chat. No reviewer feedback about support is available in the catalog data, so user experience with response speed, helpfulness, or recurring issues cannot be summarized. ## Features AI summary Based on 1,613 Route Planning reviews Capterra data shows that buyers of route planning software rank the following features as their top priorities: - **Delivery Tracking** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**58%**) - **Scheduling** (**53%**) Delivery Biz Pro supports all three features that reviewers rate most important: **Delivery Tracking**, **Mobile Access**, and **Scheduling**. Together, these capabilities help businesses monitor deliveries in real time, keep drivers and dispatchers connected from any location, and plan routes and time slots more efficiently, allowing teams to improve coordination and complete deliveries with fewer delays. Delivery Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Entry 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Fulfillment 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Order Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Delivery Biz Pro 109 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food & Beverage Management: For businesses handling food & beverage operations - Food Delivery Dispatching: Dispatch food deliveries - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Planning: List of food items to serve in any type of meal including main dishes, side dishes, and desserts. - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multi-Vendor: Designed for multiple vendors - Online Catalog: An online catalog of inventory that customers can view - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Picking & Routing: Pick and route items from inventory locations to their designated destinations - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Production Tracking: Track the production of materials and items over certain periods or seasons - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - SMS Messaging: Send messages via SMS - Special Order Management: Manage special order requested by a customer - Supplier Management: Manage all supplier data and operations - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Free $0.00 It includes: - Hosted Online Store (eCommerce). - Simple Routing & Delivery Management. - DBPay Integrated Payments. - Admin Dashboard for Inventory & Reporting. - Help Desk Access. Pro Contact vendor for details It includes: - Full CRM & marketing automation Advanced route optimization + Driver Mobile App - A fully hosted eCommerce website - Accounting POS support for real-world payments - Dedicated onboarding & account management - Unlimited transactions - Mobile App: Mobile Driver App (Live navigation, proof-of-delivery, real-time sync). - Customer Portal: "Customer Marketplace" where users can manage their own subscriptions and skip deliveries. - Route Optimization: Highlight "Native Route Optimization" (not a plugin). - SNAP/EBT Integration: New Feature – USDA-approved integration for online SNAP/EBT payments (critical for Farms/CSAs). - Payment Processing: Update to DBPay (Accept Credit, Debit, ACH). Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LS Lucy S. Office Manager Food & Beverages ### "Enjoy using Del. Biz. Easy to use. Works well for what we need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2023 Pros Enjoy using Del. Biz. Easy to use. Works well for what we need. Cons Not applicable. Cannot think of anything. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Aidan O. manager Retail ### "Happy Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 20, 2017 Getting to know how to use all the features is a job in itself, but good customer service helps. The software works well. They have a revamp just completed which is likely got better features. I currently am still using the old platform. A small little bit on the expensive side. Pros It easily transfers what the customer has ordered Cons Some reports on customer activity are not available , yet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2019 Thanks for the review, Aidan. We appreciate you taking the time to do so. We appreciate your compliment about our customer service! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.