Who Uses This Software?

Whether you are a small business owner, a modern marketer or a rising-star entrepreneur, Ungapped lets you create exceptional customer experiences from day one so that you can grow your business.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $55.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ungapped
  • ungapped.com
  • Founded 2006
  • Sweden

About Ungapped

Ungapped is a complete platform for email marketing, invitations, surveys, signup forms, text messages and rich insights. Platform tools You'll find everything you need to offer your customers an exceptional experience right here. Mailings, newsletters and invitations Surveys and signup forms Text Messages (SMS) Rich statistics and insights


Ungapped Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Ungapped Reviews Recently Reviewed!


Very nice and easy to use

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That you can change in the editor live. Is very usefull because you can custom your email mall how you want it.

Cons: That every time i need to create a new account i have to call the support to fix it. It would be nice if I could create the accounts by my self. It takes time for me to call the support to fix it and it takes time for you to created

Overall: Is very easy to use

The best customer support! Makes everything else secondary.

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work with. Many features like e-mail, sms and surveys. All easy to use and easy to follow and monitoring.

Cons: Not all the features we're looking for right now I'm afraid. Partly too easy to follow, we'd like to dig in deeper into the statistics. We do need more customer fields for transaction e-mails. So sad to leave Ungapped!

Overall: Its simplicity. And the outstanding support. The're quick, easy to understand and very helpful.

Capterra loader

Easy to use with all the basics

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and understad, intuitive, features all the basics. No major hick-ups, quick and easy support.

Cons: The form/poll-feature lacks some of the functions that are available with other providers. We've had some smaller hick-ups.

Overall: One major benifit is the possibility to integrate Ungapped with our CRM-system.

The best software on the market!

Dec 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to understand how to use and it's fun thanks to the modern layout.

If you want to know how to use a function it's so easy to find a video-manual that shows it perfectly. Otherwise, they also have a very engaged support.

They are also proactive with new templates and functions.

Cons: I wish for some more functions with the survey but I know that you are working on it.

Overall: I've tried a lot of software on the market, but nothing is even close to Ungapped when it comes to user experience!

When this is something you use on a daily/weekly basis it's so important to not see it as a boring function, instead this enhances your creativity thanks to all I meantioned above.

Thank You Ungapped, I'm a fan! :)

Great, and useful.

Nov 29, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is very easy to use and it has all the functions that I need. Also, there is very good help from the support.

Cons: I don't like that we are not able to transfer templates between different accounts. Also there could be more templates.

Nice product from a great company. They like what they are doing and it shows in their commitment to

Nov 29, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was recommended this tool by another supplier as it was integrated with their tool. When my needs for a tool with better capabilities for e-mail and SMS with a good API I felt that this was a good choice.

Cons: A bit different user interface, took some time to get in to it. Some options/parts are a bit tricky to find at first.

Easy to use tool, with great functionality

Dec 05, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to make good looking send-outs, even with no previous experiance in communication and/or design. Great customer support

Cons: Some design-setting are a little out of place, i.e. when I know what I want to change, I must sometimes search for the fuction to do so. Changing send-out address is also a bit clunky.

Overall: Easy to send out good looking emails to a lot of people