# Ungapped Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ungapped Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/149521/Ungapped

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# 

 Ungapped Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ungapped

## What is Ungapped?

Ungapped is a complete platform for email marketing, invitations, surveys, signup forms, text messages and rich insights. Platform tools You'll find everything you need to offer your customers an exceptional experience right here. Mailings, newsletters and invitations Surveys and signup forms Text Messages (SMS) Rich statistics and insights

## What is Ungapped used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$69

Per Feature, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Ungapped?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ungapped.com&name=Ungapped)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ungapped

4.5 (10)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$69

Per Feature, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.6 (15)

Value For Money

4.4 (10)

Value For Money

4.5 (15)

Customer Service

4.3 (9)

Customer Service

4.5 (15)

## Ungapped alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Highest Rated

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Autoresponders

Create and automatically send premade copy in response to customer messages

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

CAN-SPAM Compliance

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Ungapped 39 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Tool to send questionnaires to customers to gauge feedback

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Create many versions of emails, forms, or actions and gauge which is most effective

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (10)

4.2

Based on 10 reviews

## Pricing

Value for money

4.4 (10)

Free Version

Basic

$69.00

Per Feature,Per Month

Value for money

4.4 (10)

4.4

Based on 10 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (9)

4.3

Based on 9 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(5)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YB

Yosef B.

Online Marketing Manager

Retail

### "Excellent online marketing automation platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 14, 2022

Pros

Ungapped is so much useful for automation of SMS and email marketing. Combining both two in one automation platform is quite convenient.

Cons

Email creation and customization process is a little bit complicated, it would be good if there was a more user-friendly interface.

Switched from

[Emarsys](https://www.capterra.com/p/250553/Emarsys/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Michelle T.

Director Of Online Marketing

Health, Wellness and Fitness

### "Turnkey SMS and email marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2022

Pros

What I like most about Ungapped is its advance template manager which enables creation of any kind of email structure.

Cons

Price per SMS and per email is quite expensive, they need to offer better pricing for long term commitments.

Switched from

[Gleantap](https://www.capterra.com/p/165385/Gleantap/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr. Research & Project Analyst

Mechanical or Industrial Engineering

### "All in one solution for sending text messages, emails, newsletters .etc"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 13, 2019

We use this tool for lead nurturing and survey management.

Pros

Easy to understand and use. Good set of templates, you can choose the best that works for you and send it. Support is really good.

Cons

Company can consider adding like Event Triggered Email, Lead Management which can help the tool to reach larger audience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 15, 2019

We appreciate the kind words. We do have triggers and automation which we would happily demo for you. Please give our amazing support a call and let them know you'd like to hear more about it!

MP

Monika P.

CEO

Real Estate

### "The best software on the market!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2018

I've tried a lot of software on the market, but nothing is even close to Ungapped when it comes to user experience! When this is something you use on a daily/weekly basis it's so important to not see it as a boring function, instead this enhances your creativity thanks to all I meantioned above. Thank You Ungapped, I'm a fan! :)

Pros

It's very easy to understand how to use and it's fun thanks to the modern layout. If you want to know how to use a function it's so easy to find a video-manual that shows it perfectly. Otherwise, they also have a very engaged support. They are also proactive with new templates and functions.

Cons

I wish for some more functions with the survey but I know that you are working on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nicolas M.

webdeveloper

Marketing and Advertising

### "Very nice and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 11, 2017

Is very easy to use

Pros

That you can change in the editor live. Is very usefull because you can custom your email mall how you want it.

Cons

That every time i need to create a new account i have to call the support to fix it. It would be nice if I could create the accounts by my self. It takes time for me to call the support to fix it and it takes time for you to created

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OT

Oskar T.

Consultant

Management Consulting

### "Easy to use tool, with great functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 5, 2017

Easy to send out good looking emails to a lot of people

Pros

It is easy to make good looking send-outs, even with no previous experiance in communication and/or design. Great customer support

Cons

Some design-setting are a little out of place, i.e. when I know what I want to change, I must sometimes search for the fuction to do so. Changing send-out address is also a bit clunky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Marie-Fe E.

Customer relations

Food & Beverages

### "The best customer support! Makes everything else secondary."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2017

Its simplicity. And the outstanding support. The're quick, easy to understand and very helpful.

Pros

Easy to work with. Many features like e-mail, sms and surveys. All easy to use and easy to follow and monitoring.

Cons

Not all the features we're looking for right now I'm afraid. Partly too easy to follow, we'd like to dig in deeper into the statistics. We do need more customer fields for transaction e-mails. So sad to leave Ungapped!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Fredrik B.

Management Consultant

### "Great, and useful."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

November 29, 2017

Pros

It is very easy to use and it has all the functions that I need. Also, there is very good help from the support.

Cons

I don't like that we are not able to transfer templates between different accounts. Also there could be more templates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Reklam- och marknadsansvarig

### "Nice product from a great company. They like what they are doing and it shows in their commitment to"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 29, 2017

Pros

I was recommended this tool by another supplier as it was integrated with their tool. When my needs for a tool with better capabilities for e-mail and SMS with a good API I felt that this was a good choice.

Cons

A bit different user interface, took some time to get in to it. Some options/parts are a bit tricky to find at first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Henry C.

Professional communicator/webmaster

### "Easy to use with all the basics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 28, 2017

One major benifit is the possibility to integrate Ungapped with our CRM-system.

Pros

Easy to use and understad, intuitive, features all the basics. No major hick-ups, quick and easy support.

Cons

The form/poll-feature lacks some of the functions that are available with other providers. We've had some smaller hick-ups.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149521/Ungapped/reviews/)

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