Salesflare

Salesflare


4.5 / 5
92 reviews

Who Uses This Software?

The intelligent CRM that allows startups and small businesses to sell more with less work.


Average Ratings

92 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Salesflare
  • salesflare.com
  • Founded 2014
  • Belgium

About Salesflare

Salesflare is the intelligent CRM for startups and small businesses that want to sell more with less work. No more manual data entry. Salesflare fills out your address book and keeps track of all interactions with the people you're in contact with. It takes data from social media, company databases, phone, email, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee.


Salesflare Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Salesflare Reviews Recently Reviewed!


Capterra loader

CRM for Sales

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don't have sales you don't have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that's not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.

Cons: When a program does all that Salesflare does it is hard to complain. But, you want a negative and I'd have to say that I can't create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I'm in the program already this is not that big of a deal.

Overall: Overall I'm thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I'm so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare - and no I'm not an affiliate of them so I don't get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.

Highly Recommended CRM

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!

Cons: There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.

Overall: I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.

Capterra loader

Powerful Software for managing clients and leads

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients.

Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!

Cons: It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.

Overall: Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.

It's a must for freelancers

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) The integration with Gmail and Outlook so I can add my leads on the go

2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry

3) The excellent support team

4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline

5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings

Cons: 1) Lack of online scheduling tool with my leads similar to Calendly

2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future

Overall: I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!

Capterra loader

Bare Bones But Dense With Features

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Salesflare is the direct integration into Gmail. While other CRMs offer amazing functionality and features, more often than not they require you to use their integrated email service. As a small business, we use Gmail for our communication, file management, and scheduling. Having a light-weight CRM directly integrated into Gmail makes client managment easier and that's the most important feature for us.

Cons: Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation. Leadworx integrates with CRMs such as Salesforce and Zendesk but Salesflare is not compatible which means we need to go back and forth between platforms to manage our lead generation and account management. The point of using Salesflare, for us, is to limit the need to switch between platforms.

Capterra loader

Fast, easy and reliable. It does what it says really well with a really nice UI.

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.

The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Cons: Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.

It is really good, but these two points are what is left for it to be great!

Overall: It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.

The pipelines are really visual and customizable so it should work for any kind of business.

It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Salesflare: Already Great and Getting Better

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Salesflare is a very capable CRM with a feel not unlike Salesforce, the behemoth that dominates this market segment. It started as a nimble, useful product, and keeps growing in its versatility and capability. It continues to add integrations-both direct connections as well as a host of other possibilities with Zapier functionality.

Cons: "With great power comes great responsibility"-somebody smart said that once, and they were right. Salesflare is like a veritable Swiss Army knife, with lots of tricks up its sleeve, but it takes a little bit of sweat equity to get it right. While you might be able to use that saw to trim your toenails, there are better options. All of those options are there in Salesflare, so give yourself a little time to grow into it.

Overall: As someone looking for a CRM for a particular use in a particular field, I really like Salesflare's look and feel, power and possibility. It is still a relative newcomer, but already feels accomplished and still on the rise.

Capterra loader

Great sales pipeline management tool

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to manage multiple pipelines seamlessly and the insights dashboard.

Cons: The cost for adding team members is relatively higher than other similar small business products.

Overall: Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with each business. Their customer service is quick and responsive. Initially, I had a couple of challenges utilizing the features fully but their team was there to support me and exceeded expectations.

A Simple CRM Software with Hidden Possibilities

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simply and logically laid out. Getting started is easy. I like the distinction they make between a contact and an account. They also pull some information on contacts from their social media which is useful. It allows you to create, track, and close opportunities. The most useful feature for me is to be able to customize the stages of a selling process. One of their strengths is an enthusiastic integration with a wide range of other tools and products that are relevant to selling and prospecting.

Cons: Seemingly simple at first, digging deeper and using the product effectively is more difficult than appears. The import can only be done from a file. I would be a tremendous help to be able to important contacts directly from Google Contacts, Mailchimp, or Active Campaign, for example.

Overall: An easy to use CRM with a lot of possibilities once you get deeper into using it.

New features added often

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SalesFlare has all the most-needed features of a CRM. I especially like how Saleflare goes out and adds social media contact information for my contacts - automatically! The pipeline feature is easy to use and helps me stay organized.

Cons: There are a few things I would like to be able to do that I can't do yet - send an email message to everyone in stage X of my pipeline. I would also like to be able to search my internal notes on a contact. But those are minor features.

Overall: Salesflare support is quick and efficient. They reply back to questions within hours or even minutes, and the online help is fairly complete. The software is something I use every day.

Capterra loader

Easy to use, manage, and track sales process.

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Campaigns

2. Opportunities

3. Zapier integration

4. Website tracking

5. Email tracking

Cons: This platform has everything that my small marketing agency needs to track and manage our sales process.

Overall: How easy you can create campaigns and opportunities and track your contacts. You will have a lot of ways to track your leads with Zapier integration and others like website and email. The automation options are really useful. Salesflare also has an app that you can use when your away from your computer and is really really awesome.

CRM software that saves you time

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Salesflare uses an "account-based marketing" CRM style. It pulls contacts automatically from Gmail (other clients available) which we can use to create new accounts. Later we can create opportunities in a kanban style. All communications are centralized under each account and all information is also available directly on Gmail. It also includes a short report feature which gives us insights about how we are doing in terms of new deals.

Cons: The tracking feature should be improved. Right now the system doesn't exclude IP's for tracking so if I open a "sent" email on Gmail it counts as "someone opened that email".

Capterra loader

Excellent sales pipe line software

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a busy sales person in the field, it always feels like extra work when it comes to updating CRM-type data and keeping track of my sales pipeline; Salesflare has an excellent and easy to use process to keep track of this and keep everything flowing. Huge fan!

Cons: There could be a few more integrations to make automation more available, but so far I like it a lot!

Overall: Salesflare has been an incredibly valuable tool for my sales process and my business. I'd recommend it to anyone.

The Gmail integration is very powerful!

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how Salesflare automatically picks up information from my email and populates that into the deal, along with syncing with calendar. This means we don't have to log meetings/notes manually and that saves a ton of time.

Apart from that, their auto-enrichment of companies and people works like a charm. Once you get used to this new experience, there is no going back.

Cons: The search under "opportunities" can be made better from a UX perspective.

Overall: At the beginning, it looks like any other CRM but as we started using it, Salesflare is far better than others we have tried. The way it populates information automatically is magical!

Easy to use CRM

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Salesflare connects directly to your inbox so that you have access to your emails, contacts and calendar events from within their CRM without having to BCC email addresses or any extra hustle.

Cons: Searching for an existing account is not so intuitive as it could be. On a few occasions, I had to contact the support team to perform specific updates (e.g. change my profile picture) but this is really minor concerning the general usage of the platform.

Great CRM and Easy to Use

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Salesflare has done a great job developing and optimizing the software. The recent updates/revisions that have been released have made it a tool that I cannot run my business without.

Cons: Some of the way the information can be shared has clunky - perhaps I need to take some time and learn more of the functionality.

Overall: I started using it about 1.5 years ago, I would have to say its has been great as it helps me manage my sales funned and accounts.

Capterra loader

An incredible CRM

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools.

Cons: We don't like the ever filling timeline when it's capturing even those irrelevant emails as such. Plus it's quite complicated to understand and manage accounts, contacts and opportunity. I wish if there's more native integrations.

Overall: We love this Salesflare email tracking as it helped us with email tracking and saved lot's of money in email tracking solutions. Secondly, the manual data entry has been stopped after joining the Salesflare.

Capterra loader

Salesflare is a very decent and functional CRM that is amazing and will meet most people's needs.

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Pros: Automated filling of records. Salesflare makes finding contact and account information easy with its technology and finds an fills relevant data including their social profile, company sizes, and email addresses

Insights column: allows you to see and track your CRM and potential prospect numbers and finances

Task notifications and Android mobile app: very well built app and task notifications including when someone opens your email came in pretty handy

Cons: There could be more automation. My use case was more advanced but I would have been nice to have lead scoring and the ability to reply to an email from CRM and even track emails from the app

Ability to turn the automated importing of contacts off

Ability to edit deals faster - it's decent but more could be done to improve the interface.

Overall: Notification on when the client receives my correspondences

Multiple pipelines for multiple services - very cool

Simple to Use With Just The Right Features

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity. It has enough functionality to manage your sales pipeline without it feeling overwhelming. This also makes it possible to easily get up to speed with the software and actually put it to use, rather than it gathering dust. I also like the fact that I can have it as an app on my iPad.

Cons: I think the how-to videos and knowledge database need to improve. It would also be great if Salesflare could use it's blog or Youtube to educate business owners on how to get the best out of it and use it effectively in one's business.

Overall: Fantastic!

Great CRM Tool!

Nov 07, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What works well is the simplicity of using the app. It's easy to import leads from a variety of platforms, assign them to the appropriate team member and sales funnel. The system automatically updates all email communication and meetings. In addition you can add files to the contact record. It's ability to automatically detect information from the company website is also great.

Cons: The only downside we have found to this tool is that the percentage calculations used for the sales funnel conversions are not standard and not entirely useful.

Great CRM for sales-oriented teams

Mar 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to set up and to use, with no unnecessary features. Just focus on the sales and let Salesflare do its thing for logging and tracking.

- well integrated with the G Suite

- tracking of phone calls, notes, and follow-ups

- Zapier integration

- mobile apps - very helpful for logging tasks and tracking

Cons: I would prefer more advanced visualizations and reporting.

Great "Smart" CRM

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Eliminates a lot of manual work by automatically logging calls & emails. Very simple & easy to use. Can have leads automatically flow in from Zapier from my sources. Easy to log activity and updates to know who to follow up with. Swimlanes/stages give an excellent visual representation of pipeline.

Cons: Ran into a compatibility issue with Salesflare and a Gmail extension "MailTrack.io" I use to track email opens/clicks within Gmail. By using this at the same time I can't use Salesflare's mail & website tracking which would be more useful.

Capterra loader

The tape that holds my connections together.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: There is no shortage of CRM options, but, salesflare stands head and shoulders above the others.

'It Just Works', so that I don't have to. Seriously, there syncing ability saves me hours a week.

Salesflare is a monster powerhouse underneath. The short of it: This is the final resting place for my contacts.

Cons: There is a slight learning curve, but, once you have wrapped your mind around it, it is smooth sailing.

All my others are now void due to the wonderful recent updates. Rock on Salesflare.

Best of my tests

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I downloaded a LOT of CRM's but for me Salesflare was the keeper. I like the interface the most and the

'At hand support' and they are very helpful and reaponsive.

Cons: Nothing. I mean I see potential little improvements that I notice to enhance it like the ability to rename files once they are input but they accept such suggestions. It has improved many times since I got it.

Overall: A little bit of a learning curve as to the overall scheme and plan of use but not bad. It integrates so well with gmail and contacts etc.

CRM Software that takes a while to get used to but so far I find it to be a good value.

Sep 19, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We starting using this software after switching from ACT! This software has a lot of moving parts and one of the features I like most is when we receive e-mails, it attaches it to the customer's file. I will say with all the communication we have via e-mail. That feature is key. It's on most CRM systems but I have found that it works very well on Salesflare.

Cons: The Mobile App can be hard to log in to at times, I'm not sure why but it can be glitchy. I'm sure they will work on a patch to fix that. It works but sometimes it will sign me out and take a while to get back in. This software like all CRM systems takes a while to get setup and working how you want it too. But, I will say it's easy to do just takes time.

Overall: This software is a nice CRM system. Especially if you have a small team. I have three salespeople, so this system works well for us.

Capterra loader

Really intuitive CRM system for both powerusers and occasional users

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I guess the development team consists of the rare species that have mixed sales/technical skills. Salesflare really focusses on eliminating administration and spending more time with clients. The integration with linkedin enables me to qualify leads way faster.

Cons: In the early days of Salesflare, a few key features were missing but meanwhile they have been delivering everything I needed. An easier marketing automation integration might be of huge value for us.

Good program

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use and you can get up and running with it fairly quickly.

Cons: I wish I could figure out how to keep a client private from my team until they were an actual lead.

Overall: I think Salesflare is great! Very intuitive, which I really appreciate. Saves a lot of time in training and in figuring out your own questions along the way.

Salesflare Review

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, intuitive interface, reliability and all main functionalities of a great CRM system

Cons: I couldn't find out yet how I can tag accounts according to my own classification. Perhaps this function does exist, but just couldn't discover how to do it yet.

Overall: The overall experience is very positive

A CRM you don't actually have to use - and I mean that in a good way

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Salesflare is kind of an anti-CRM. It rocks so much internal automation (data enrichment, data input, tasks, follow-ups), seamlessly connects with your Gmail through a smart sidebar and is easy to integrate with whatever other sales tools you might be using that you end up spending a lot less time actually using it. It takes care of the tedious robot work so you have more time and mental space to focus on building better relationships. It's design and UI is everything you would expect from apps in this age: intuitive, visual and easy.

Cons: I would like to see Salesflare take some steps towards closer integration with LinkedIn, though that is more up to LinkedIn and them opening up their data infrastructure than it is about Salesflare.

Putting the Flair in Sales

Feb 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automation. Automatically picks up email conversations, calls, saves attachments and also alerts you when accounts/deals are inactive.

Full featured CRM view inside gmail.

Excellent customer support.

Great pricing

Cons: Needs to improve some workflows when it comes to adding contacts etc.

Needs better intelligence and check mechanisms with contacts to account mapping (I can add any contact to any account)

Better privacy policies to prevent misuse of email (I can add anyone and read their emails)

Overall: It is a great product, and definitely solves a lot of pain points of that one faces with other CRMs in the same price category.

Ambitious and highly driven team that is committed to build a best in class CRM. Very responsive and always looking to please. Listens to customers and releases new features or fixes issues.

Capterra loader

Perfect CRM

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does everything I need in my Single LLC! It helps track calls and lets me leave notes, and I can track how well my business is doing in one dashboard. A recent update lets us send bulk email to contacts and customers and even has a robust tagging system.

Cons: I have ZERO hate for Salesflare, glad I picked it up!

Overall: The only CRM I want to use in my business going forward. I rely on Salesflare heavily!

Great tool!

Nov 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, nice mobile app, smooth integration with email and meeting schedule/follow ups. Great customer support and feedback input.

Cons: Lacks a bit of customizations re deals terms options and budgeting options other than that works great

Use it to control my customer pipeline and follow up, contacts automation

Apr 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love how easy it is to use and how automated the contact synchronization happens, social profiles auto population is another one of its nice features. Has all the features we need on a our CRM and also very affordable

Cons: Haven't encounter many cons for SalesFlare, though I have to admit this was our first experience with such tool, but over all we are pretty happy with it.

Capterra loader

Salesflare the BEST CRM

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They made something complicated very simple, for me it's all pros!!!

Cons: I have no cons that I can mention.thanks for making the tool.

Overall: I've used a few CRM's and most of them you need a month of study and Youtube searches just to get stuck. Not with Salesflare, no these guys knew what a CRM should be and do and then they made it idiot proof for simpletons like me to get on top of my pipeline everyday.

I give them 10/10

Salesflare makes my life as a marketing manager easier

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to sync with gmail with no problems. I can easily access my contacts and keep track of whom I've contacted and look back at emails.

Cons: There is a bit of a learning curve with the software and somethings aren't as robust as you might need for running a business.

Overall: Overall, salesflare is a great tool and we continue to use it at our company.

Capterra loader

Salesflare is simple and clear

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Salesflare makes it easily to look at open sales opportunities in a single glance and decide what is most important to move people forward.

Cons: I haven't really run into any big trouble with Salesflare - I think tighter integration with my primary CRM would make a big difference, but I haven't actually taken the time to look into whether that is already possible or not, so can't say it is a weakness of Salesflare.

Overall: I use a high end CRM that has it's own opportunity management system. However, I found it clunky to use, and I turned to Salesflare because it was so visually easy to look at. And, that has made a huge difference. Combined with intelligent contact and company data lookup assistance, it makes it really easy to track where everyone is in the sales process.

Capterra loader

Surprisingly well put together app, Simple UI and easy to pick up

Aug 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The UI was super intuitive and simple to use. We had most of our sales team up and running in less than an hour. The campaigns tool is awesome for sending customized messages to filtered groups of clients. Outlook integration (native) also ads a nice interface into the program providing details and contact history with whoever you're emailing

Cons: It's not as extensively customization as something like SalesForce (which some may see as a benefit), but still offers a decent degree of customization/enhancements

Overall: We switched over from Nutshell and really liked the simplicity of the UI, along with the Outlook integration. It easily imported all of our info from both Nutshell and Outlook, making transition pretty seamless.

Best CRM for real sales people

Dec 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it automates things.

Cons: Nothing much really. Wouldn't want to change for any other system.

Overall: I've used many CRMs in my career but never thought I'd find one I liked. Salesflare takes over all the tiresome data input and actually helps me to keep things about customers. No need to keep an address book or make a to-do list anymore. It's just awesome.

Recommendations to other buyers: Be sure to get the Gmail plug-in and mobile app. They really make the difference.

Capterra loader

I've been using Salesflare for quite a few months and it's been the best of all worlds so far.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. The gmail integration works great for me as I can see when I get an incoming email from one of my deals

2. If there is great communication back and forth between a contact it labels them as HOT for you

3. The mobile app is great. The issue I've had with other CRMs is that the mobile experience wasn't as good as the desktop one.

4. The app also helps me to keep track of who I should reach out to that I haven't spoken to in a month

Cons: Can't really think of any cons for the app. It's been the happy medium for me between BaseCRM, Pipedrive and Capsule.

Overall: A great all in one CRM that easy to use on all of my devices, which is important.

Same features as the big boys

Aug 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that this CRM proactively sorts and categorizes my contacts.

Cons: Can be a bit confusing when contacts have more than one business

It's Good

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I have a lifetime subscription and it does what I need it to do.

Cons: It doesn't have any built-in lead capture forms or a chatbot or anything easy and integrated.

Overall: I have a digital marketing company. I like that the suggested tasks are automated based on emails I receive. Makes it easy and seems to be pretty accurate.

Great support, great team and guys know what they are doing!

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1 - Have all the CRM basic functionality

2 - Have integrations

3 - Coolest Marketers

4 - Product does almost everything

Cons: 1 - Don't have a complete CRM, Marketing and Sales features together

2 - No cons other than that. The team is great.

Overall: It helped me to optimize my sales automatically.

Capterra loader

Great CRM

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Salesflare is a fantastic crm its gmail integration allows management of tasks, accounts and opportunities without leaving your inbox. It intelligently pulls social feeds for your clients as well

Cons: The dashboard could be improved and the ability to track task activity

You need a Sales Funnel? This is it!

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent user interface. Well laid out - easy to follow. Nicely intuitive and simple data entry process. Great support and proactive management.

Cons: Switching between accounts and tasks can be a improved - but then it might be my lack of expertise that is the problem there :)

Intelligent sales companion

Jun 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Salesflare integrates with my google mail. It has helped me collect contact info directly from emails, social profiles, etc. The service keeps track of all my emails and shows the stages of communication with the client. It has certainly helped me speed up my workflow.

Cons: Not a big grouse, but SalesFlare has an email campaign which is limited to one email. I have to use another program to drip emails to them.

Overall: Sales intelligence, Transparency, Speed, Accountability

Capterra loader

a CRM that serves its purpose, a must-have tool

Feb 21, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how it collects all emails into one place, then I can transfer them as customers or companies in the CRM section. Also, it has a nice integration with betterproposals which i have used to send proposals.

Cons: For now it lack the marketing element, like sending multiple email sequence which would help massively. This is something they are looking to build which will be great.

Overall: as my first CRM it pretty much serves its purpose, and it is a must-have tool

Capterra loader

Automated our entire sales process.

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Salesflare enable me import data from emails, phone and social profiles. Thus helping me extract valuable contacts from them.

Salesflare has allowed us automate most part of our sales processes, and create a much more effective workflow.

Capterra loader

Salesflare - Easy to use CRM for small businesses

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that there is a mobile app that tracks phonecalls and stores the data. Salesflare sells itself on automation, and doing this automatically makes things very easy

Cons: THere are alot of features in salesflare.. So many, that things can end up looking a wee bit cluttered. A ver y minimal setup with be great so things feel less congested and free-er

Overall: Overall it is a positive. I like its ease of use and automation features.

Capterra loader

simple and do that CRM must do

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i very like salesflare because its simplicity also they have great user interface and great user experience, have many functionality that CRM must have, also have strong and solid support.

Cons: salesflare is simple and very good for solopreneur, if i want to invite teammate and the pricing is become pricey than salesflare alternative,

Overall: great for solopreneur, salesflare stable and have everything that will help our sales proccess

One of the Best CRM out there !

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, accessibility, and features makes it my no.1 choice for CRM. In the Past, I've used Zoho, Microsoft's SAGE and also Salesforce but there were always one or other issue. It helped to me increase my Sales Productivity and Forecast Accuracy. Mobile App is also good & help you to automate your tasks.

Cons: Can be a bit confusing at times especially when you have contacts who have more than one business