# Salesflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesflare the right CRM solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149522/Salesflare/reviews --- Salesflare 4.7 (139) [View alternatives](https://www.capterra.com/p/149522/Salesflare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesflare Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews Zak H Business Development ExecutiveHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The customer support team are really helpful and they go above and beyond to fix any issues and support you to navigate the unnecessarily difficult software platform.“ July 17, 2024 Zak H Business Development ExecutiveHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “It's a mix, support were great but I found the platform extremely frustrating to work with.“ July 17, 2024 RL Rihem L ManagerInternational Trade and Development, Self-employedUsed the software for: 6-12 months. “Its automated lead generation and seamless email integration make managing contacts a breeze. While it took some time to get accustomed to, the platform's user-friendly interface and excellent support team have been a lifeline.“ July 22, 2023 Craige H OwnerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 1-2 years. “custom fields can be cumbersome to manage“ March 25, 2024 ZB Zeynel B Social Media ManagerMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “The integration options allow users to sync their existing data and contacts, while the automation tools enable users to quickly respond to inquiries and follow-ups.“ December 31, 2022 Miguel D Desarrollo de nuevos negociosMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “They automatically integrate your contacts from your email-You can create and send email marketing campaigns directly within the CRM-You can send emails directly from the CRM and track them-Ability to manage different sales pipelines, great if you have different business lines-Founder is very active-Support is great“ October 21, 2022 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Craige H. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Excellent efficient mobile crm" March 25, 2024 5.0 decent and their support is good. application is easy to use and will improve your organization Pros convenient to use and add leads to decent mobile apps with notification and access to support Cons Integrations break sometimes so need to monitor custom fields can be cumbersome to manage Alternatives considered [Gist](https://www.capterra.com/p/188710/Gist/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/) Reason for choosing Salesflare decent pricing and also mobile options to be on the go Switched from [Gist](https://www.capterra.com/p/188710/Gist/)[Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/) more streamlined especially for mobile since we're always on the go Review Source TP Tyler P. Director of Business Development Insurance Used the software for: 1-2 years ### "SalesFlare helps us to see what is happening with our prospects and keep clean records of our interactions." April 28, 2025 5.0 It is the best CRM I have used to treat companies as visible folders/tile which I enjoy. Pros The tile system is very clean and easy to use as well as the notification of prospects interacting with our content and outreach efforts. Cons I have run into a few events that slowed my ability to refresh my dataset quickly but they generally are fixed by restarting the machine or the program. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Salesflare We liked the UI tile/account layout and the ease of integration without significant fees. Review Source VR Verified Reviewer Business Development Executive Hospital & Health Care Used the software for: 1-2 years ### "Cheap and cheerful" July 17, 2024 1.0 It's a mix, support were great but I found the platform extremely frustrating to work with. Pros The customer support team are really helpful and they go above and beyond to fix any issues and support you to navigate the unnecessarily difficult software platform. Cons It's just built as a cheap pipeline reporting tool for small businesses, it really lacks a lot when you start thinking about using it as a complete contact management tool. Navigating it becomes a chore rather than an asset. Another thing to think about is that if you have a lot of data to feed into a CRM then this is not the tool for you. It's so complicated simply because their algorithms for consuming the data are so dense. Filled with errors and retries, lots of hours wasted. Review Source Miguel D. Desarrollo de nuevos negocios Marketing and Advertising Used the software for: 2+ years ### "Salesflare is a sales machine" October 21, 2022 5.0 I started using Salesflare as a solopreneur and it has everything I could ask for, later I used it for a company where I was hired as a sales manager for a big region including several countries and this platform worked perfectly. The dashboard may not look very fancy like other systems but it really gets the job done. Pros \-They automatically integrate your contacts from your email-You can create and send email marketing campaigns directly within the CRM-You can send emails directly from the CRM and track them-Ability to manage different sales pipelines, great if you have different business lines-Founder is very active-Support is great Cons \-I would like to see more integrations, especially for lead collection. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[FollowUp CRM](https://www.capterra.com/p/137381/FollowUp-Power/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Salesflare looks much easier and more intuitive to use, I did not need so many features but quick actions with few clicks. Review Source Jan K. Director Events Services Used the software for: 2+ years ### "Best CRM we've used yet" August 10, 2022 5.0 I'm an expert on GoToMarket-Actions for young ventures, therefore I've tried and have implemented most CRM systems on the market. Salesflare is the one we use ourselves. The company has constantly added features - from email-campaigns ou of the CRM to rights management to manage teams and so forth. It works out of the box and is very easy to integrate. Pros Salesflare has all features out of the box. Is very easy to implenet and customize. Cons I would like to see an overview of tags that we associated with contacts / accounts. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesflare Nothing beats Salesflare in terms of value for money. It used to be perfect for small teams and startups, with the added rights management system it is a true competitor to all larger alternatives. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I prefer the user-interface and pricing of Salesflare. Review Source Janosch F. Human Resources Consultant Human Resources Used the software for: I used a free trial ### "Perfect Sales Pipline for Samll businesses and solopreneurs" December 3, 2019 5.0 This is a great tool. It is intuitive to use and picks you up on the go, because you do not have to do a big intial import run of data or anything. It has just the right balance between features and the depth of their customizability. For a small company or soloprenneur, this simply is THE tool. also, If you ever outgrow anything it provides it runs on Zapier to provide integrations with more specialized tools. It all is held together by the Customer support, which is lovely to work with and provides tons of clear, useful advices and...well support. Pros This is build around your Email Inbox. It is perfect If you do not want to enter Data all the time but run a sales Pipeline. Salesflare claims to just adds Value without requiring to invest time in making this possible. I was critical at first and watched all the educational Videos on their youtube channel. Then I understood: Salesflare enables you to dissect Information from your mails and create customers, Comapnies (Accounts) etc. from it. Then you setup your Sales pipelines and create opportunities. Basically Salesflare keeps your sales activities up to date, because it lives on your Email communication. The concept works for me and with a new businescard scanner available just now, it makes setting up new prospect data even easier and saves me time. The Best thing is, the Customer support is just awesome. I git replies to any and all of my questions and schould I ever come across something not possible I most often got an Ide on how to work around something I was missing. Cons Honestly, there is not much. I came across two bugs, which have been fixed since then (wich is great). None of them was a dealbreaker. I find it a bit Pricy for a startup when I plan to bring assistants in which are working only a couple of hours per Week ... but then again Salesflare simply is worth the money. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesflare Salesflare seemed ideal regarding sizing, features, scope and weight for my purposes. The other tools were to big and to heavy for a lightweight, quick on-the-go approach I required for my purpose. Review Source Jakob T. Founder Management Consulting Used the software for: 2+ years ### "Powerfully simple CRM, allowing sales and solopreneurs to focus on selling" January 2, 2020 5.0 Sales operational issues. There was too little time for too many administrative tasks, which left us with less time for actual customer dialogue. Needless to say we had less sales than we could have. Salesflare changed that. Pros The seamless Google integration, the fully functional mobile app, and the possibility to endlessly enhance capabilities with integrations. Cons A proper email sequence/drip functionality is missing. Campaigns are really strong, though, as well as easy to implement. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Close](https://www.capterra.com/p/132667/Close-io/)[Nimble](https://www.capterra.com/p/123032/Nimble/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing Salesflare Each of those other offering have their own sets of strengths of weaknesses. At the end Salesflare simply was a near-perfect match with what we needed at a cost that more than matched the offering. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) At that time Pipedrive had been standing still for a while from a features perspective and the mobile experience wasn't really robust on Android. Salesflare - with its seamless Google integration quietly works in the background and provided a strong alternative to our prior system. Review Source ZB Zeynel B. Social Media Manager Media Production Used the software for: 6-12 months ### "My experience with Salesflare is quite fine so far" December 31, 2022 5.0 All in all, Salesflare is a great tool for managing customer relationships. Its intuitive interface and extensive automation tools make it easy to use, and its integration options allow users to sync with existing data and contacts. Despite some drawbacks, such as limited support and high pricing, Salesflare is a great choice for businesses looking for a comprehensive customer relationship management solution. Pros Salesflare is an excellent tool for managing customer relationships. Its interface is intuitive and easy to use, and it has a wide range of features that allow users to track and manage their client relationships effectively. The integration options allow users to sync their existing data and contacts, while the automation tools enable users to quickly respond to inquiries and follow-ups. Cons One of the drawbacks of Salesflare is the lack of support options. While the customer service team is generally helpful and responsive, there are limited options for more complex requests. Additionally, the pricing model can be costly for some users, especially those who need more advanced features. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Salesflare stands out from its competitors due to its comprehensive automation tools. Features such as automated email responses and follow-ups, as well as custom filters and segmentation, make it easy to track and manage customer relationships. Additionally, Salesflare’s integration options allow users to quickly sync their existing data and contacts, giving them an edge over other solutions. Overall, Salesflare is a great choice for businesses looking to streamline their customer relationship management process. Review Source VR Verified Reviewer Chief Executive Officer Education Management Used the software for: 2+ years ### "Easiest to use CRM" December 3, 2019 4.0 Support has always been so fast and helpful. I bought this through an AppSumo lifetime deal and have had conversations via chat with founders (I think). They really helped me understand how to use this software for my specific need - a music school with students as the accounts. Pros Automatically tracks your inbox so that you can easily convert any contact into an account. Then, you can start tracking opportunities. Cons Originally, I had to figure out how to import my existing contacts. That was not easily understood - apparently, they expect it to just happen over time with instant Gmail tracking. However, they did a manual import for me. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Salesflare Ease of use - instant tracking and clean interface. Some of these tech products (Zoho especially) feel like they are designed by engineers with no clue to graphic user interface. I appreciate the minimalist interface with the high functionality. Review Source Response from Salesflare December 5, 2019 Hey! Contacts get created automatically based on your inbox and calendar. This happens at the initial sync and then progressively over time. If you like to have contacts imported from elsewhere too, then we're always more than happy to help. Just hit us up on the chat, but it looks like you already did! kevin M. CEO Marketing and Advertising Used the software for: 1-2 years ### "The only CRM I trust" December 6, 2019 5.0 I wish I had a Salesflare shirt to wear in the public! I'm behind the team 100%! Pros I've used Salesforce at my "day jobs" in the past and other crms like Swell System. Both are amazing but I never felt as comfortable as I do within the Salesflare system. It's simple and fills out most info on your contacts and leads on it's own. I can keep track of my prospects and use Salesflare as my own. Cons The speed could be improved a bit but I've noticed a good number of CRMs are a little slow when saving new notes within individual contact cards. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Ease of use and not completely overwhelming for a solo individual. Review Source BT Brahim T. Freelancer Marketing and Advertising Used the software for: 6-12 months ### "Salesflare Review" December 3, 2021 4.0 I have been using Salesflare for over 6 months now, and it has helped me get to know my customers better. Salesflare is an amazing CRM app that has helped generate more leads for our company. I would definitely recommend it to anyone in marketing, sales & customer success. Pros What I most liked about Salesflare is that it makes my life a lot easier. The software has made it way easier to automate emails, track leads and customer information. This means that I can save a lot of time, which is something every salesperson loves! Cons The only con of Salesflare, in my opinion, is that it's not the most intuitive software. It took me a while to get used to some of the functions and how they interact with each other. That said, once I did get used to it, I was able to do some really great work! Review Source LN Lonwabo N. Assistant Manager Computer Software Used the software for: 6-12 months ### "Is Salesflare a reliable CRM?" June 7, 2022 4.0 It is very easy to use and very affordable compared to other CRM software. Pros It is very easy to use pipeline. With LinkedIn you can send emails and contact your customers. It is fully automated what you need to do is to add data and everything will be done by the software. It can i Cons The system has bugs, it is very slow and has infected my device but luckily i fixed it. Review Source MN Michael N. Google Ads Specialist Marketing and Advertising Used the software for: 2+ years ### "Great CRM for small businesses that need to close deals." September 3, 2020 5.0 It's great! It suits my needs as my business setup is simple. When we get larger then we may need to change but even so, we probably won't. Pros I like the support and constant updates to the software. The android app is great as well Cons I don't have any faults that I can think off because you can always want something new and lose sight of what a CRM is meant for which is to keep you organised. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Needed a real CRM Review Source VR Verified Reviewer Founder/Creative Director Professional Training & Coaching Used the software for: 1-2 years ### "A Simple CRM Software with Hidden Possibilities" October 17, 2018 4.0 An easy to use CRM with a lot of possibilities once you get deeper into using it. Pros It's simply and logically laid out. Getting started is easy. I like the distinction they make between a contact and an account. They also pull some information on contacts from their social media which is useful. It allows you to create, track, and close opportunities. The most useful feature for me is to be able to customize the stages of a selling process. One of their strengths is an enthusiastic integration with a wide range of other tools and products that are relevant to selling and prospecting. Cons Seemingly simple at first, digging deeper and using the product effectively is more difficult than appears. The import can only be done from a file. I would be a tremendous help to be able to important contacts directly from Google Contacts, Mailchimp, or Active Campaign, for example. Review Source Amati Pettes, I. Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, manage, and track sales process." September 13, 2018 4.0 How easy you can create campaigns and opportunities and track your contacts. You will have a lot of ways to track your leads with Zapier integration and others like website and email. The automation options are really useful. Salesflare also has an app that you can use when your away from your computer and is really really awesome. Pros 1\. Campaigns 2. Opportunities 3. Zapier integration 4. Website tracking 5. Email tracking Cons This platform has everything that my small marketing agency needs to track and manage our sales process. Review Source Gourav M. Software Engineer Human Resources Used the software for: 6-12 months ### "An incredible CRM" January 17, 2019 5.0 We love this Salesflare email tracking as it helped us with email tracking and saved lot's of money in email tracking solutions. Secondly, the manual data entry has been stopped after joining the Salesflare. Pros We love Customer Support as CSR is always there to help us. And it has so many awesome features which will help you in saving money on cold email campaign tools. Cons We don't like the ever filling timeline when it's capturing even those irrelevant emails as such. Plus it's quite complicated to understand and manage accounts, contacts and opportunity. I wish if there's more native integrations. Review Source Mick M. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Great CRM for sales-oriented teams" March 11, 2019 4.0 Pros Simple to set up and to use, with no unnecessary features. Just focus on the sales and let Salesflare do its thing for logging and tracking. - well integrated with the G Suite - tracking of phone calls, notes, and follow-ups - Zapier integration - mobile apps - very helpful for logging tasks and tracking Cons I would prefer more advanced visualizations and reporting. Review Source Jeremy E. President/ Founder Marketing and Advertising Used the software for: Less than 6 months ### "CRM Software that takes a while to get used to but so far I find it to be a good value. " September 20, 2017 4.0 This software is a nice CRM system. Especially if you have a small team. I have three salespeople, so this system works well for us. Pros We starting using this software after switching from ACT! This software has a lot of moving parts and one of the features I like most is when we receive e-mails, it attaches it to the customer's file. I will say with all the communication we have via e-mail. That feature is key. It's on most CRM systems but I have found that it works very well on Salesflare. Cons The Mobile App can be hard to log in to at times, I'm not sure why but it can be glitchy. I'm sure they will work on a patch to fix that. It works but sometimes it will sign me out and take a while to get back in. This software like all CRM systems takes a while to get setup and working how you want it too. But, I will say it's easy to do just takes time. Review Source RD Rose D. Administrative Assistant Investment Management Used the software for: 1-2 years ### "My favorite CRM so far" July 8, 2020 5.0 When we brought Salesflare on board, we were running off dozens of spreadsheets and it was unbelievably cumbersome. Our office was a group of 50-somethings who did things old-school. Then they hired me, and I dragged my favorite software with me, and made converts of them all. Do I hear an AMEN? Pros I know I'm not using Salesflare to it's full capability - I'm still learning about all the features and integrations and how best to use them for our business. But it's easy to use "out of the box" without a ton of training to make it (me) functional. The more I use it, the better I like it. Cons Sorting customers using filters is pretty awkward. If there's a way to make this easier, I'd love it even more. Reason for choosing Salesflare Because it's so much better. Review Source VR Verified Reviewer Board Of Directors Broadcast Media Used the software for: 1-2 years ### "Great tool!" November 8, 2017 5.0 Pros Easy of use, nice mobile app, smooth integration with email and meeting schedule/follow ups. Great customer support and feedback input. Cons Lacks a bit of customizations re deals terms options and budgeting options other than that works great Review Source Justin H. President Internet Used the software for: 6-12 months ### "Salesflare is simple and clear" September 17, 2018 5.0 I use a high end CRM that has it's own opportunity management system. However, I found it clunky to use, and I turned to Salesflare because it was so visually easy to look at. And, that has made a huge difference. Combined with intelligent contact and company data lookup assistance, it makes it really easy to track where everyone is in the sales process. Pros Salesflare makes it easily to look at open sales opportunities in a single glance and decide what is most important to move people forward. Cons I haven't really run into any big trouble with Salesflare - I think tighter integration with my primary CRM would make a big difference, but I haven't actually taken the time to look into whether that is already possible or not, so can't say it is a weakness of Salesflare. Review Source VR Verified Reviewer Co-Founder Sports Used the software for: 1-2 years ### "Easy To Use And Does The Job" July 15, 2020 5.0 I've had a great experience with Salesflare. It's worth at least a free trial! Pros I like the task list, it easily allows me to see a complete picture of my prospecting for the day. I also like the ability to easily change my pipeline. I also like the ability to easily take notes and forecast sales based on my pipeline activity. Cons I would like to be able to prioritize my pipeline and easily change the order of my prospecting, which is possible, it just takes a little more thought. Review Source AA António A. Web Marketing Consultant Information Technology and Services Used the software for: 6-12 months ### "CRM software that saves you time" November 7, 2017 5.0 Pros Salesflare uses an "account-based marketing" CRM style. It pulls contacts automatically from Gmail (other clients available) which we can use to create new accounts. Later we can create opportunities in a kanban style. All communications are centralized under each account and all information is also available directly on Gmail. It also includes a short report feature which gives us insights about how we are doing in terms of new deals. Cons The tracking feature should be improved. Right now the system doesn't exclude IP's for tracking so if I open a "sent" email on Gmail it counts as "someone opened that email". Review Source Response from Salesflare September 12, 2019 Hey Antonio! Your own email opens and link clicks are now excluded, fully automatically. Hope you love it! VR Verified Reviewer Cofounder & CMO Computer Software Used the software for: 6-12 months ### "Great support, great team and guys know what they are doing!" July 12, 2018 4.0 It helped me to optimize my sales automatically. Pros 1 - Have all the CRM basic functionality 2 - Have integrations 3 - Coolest Marketers 4 - Product does almost everything Cons 1 - Don't have a complete CRM, Marketing and Sales features together 2 - No cons other than that. The team is great. Review Source Andrew B. Head of Agency Marketing and Advertising Used the software for: 6-12 months ### "Great CRM" September 6, 2018 5.0 Pros Salesflare is a fantastic crm its gmail integration allows management of tasks, accounts and opportunities without leaving your inbox. It intelligently pulls social feeds for your clients as well Cons The dashboard could be improved and the ability to track task activity Review Source Similar Products Featured