# Page 2 | Salesflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Salesflare the right CRM solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149522/Salesflare/reviews

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Salesflare

4.7 (139)

[View alternatives](https://www.capterra.com/p/149522/Salesflare/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Salesflare

## Showing most helpful reviews

Showing 26-50 of 139 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RL

Rihem L.  
Manager  
International Trade and Development  
Used the software for: 6-12 months

### "Streamlining Sales and Boosting Productivity"

July 22, 2023

4.0

As a user of Salesflare, I've discovered a rocket-powered CRM that takes our sales process to new heights. Its automated lead generation and seamless email integration make managing contacts a breeze. While it took some time to get accustomed to, the platform's user-friendly interface and excellent support team have been a lifeline.

Pros

I am thrilled with the intuitive automation that effortlessly generates and organizes leads, saving valuable time. The seamless email integration provides invaluable insights, enabling personalized follow-ups. The AI-driven deal scoring and contact enrichment enhance our efficiency, allowing us to focus on meaningful customer interactions. With excellent support and a user-friendly interface, Salesflare elevates our small business's CRM experience to new heights.

Cons

I have found that the pricing can be a bit higher for our small business. Additionally, the learning curve was initially challenging, requiring time to fully grasp all the features. While the platform is generally customizable, I would appreciate even more flexibility to tailor it precisely to our unique business needs.

Review Source

Cal T.  
Founder  
Financial Services  
Used the software for: 1-2 years

### "CRM for Sales"

September 26, 2018

5.0

Overall I’m thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I’m so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare – and no I’m not an affiliate of them so I don’t get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.

Pros

It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that’s not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.

Cons

When a program does all that Salesflare does it is hard to complain. But, you want a negative and I’d have to say that I can’t create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I’m in the program already this is not that big of a deal.

Review Source

Avash K.  
IT Director  
Information Technology and Services  
Used the software for: 6-12 months

### "A great platform for managing leads and opportunities"

July 24, 2022

5.0

Overall Salesforce is great. I am very happy with their email tools. The website is pretty easy to use and the email tools are pretty great. However, I found the User Interface to be quite complex and not the best. But overall, I am happy with it for now. I recommend Salesforce to people who are very comfortable doing basic tasks on a computer.

Pros

Salesforce does a great job of providing a full suite of tools for managing your company's leads, contacts, and opportunities. The email tracker features are great for helping to keep track of sales-related communications. However, the user interface could be improved in terms of general usability. It also has a nice email tool that allows you to create accounts and send bulk emails. The email tools are great though, and most importantly, Salesforce is very reliable and stable. Salesforce is a very powerful software that can be used for all sorts of small business applications as it is very small to medium business-centric.

Cons

I think the interface could be better, but it does the job. Also, their pricing could be a bit cheaper. If you have a larger account with Salesforce, it will be more expensive than some other tools out there, but it is still relatively affordable.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

MC

Marc C.  
Bus.Devt.Mgr  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Using Salesflare for 2 very different businesses"

September 2, 2020

5.0

Team communication improves very much since you have at every phone call all relevant communication of your colleagues at hand, even when you were not copied on it initially.

Pros

All past (and future) communication automatically appears in the right format and well organized just by indicating your accounts and related teams

Cons

Nothing really. There is much more possible with the tool than I can use for now.

Reason for choosing Salesflare

Structured representation of the sales funnel helps enormously in setting team priorities, certainly if the sales opportunities are coupled internally with the resource availability and practical implementation of the subsequent project actions.

Review Source

Dominique D.  
Chief Conductor  
Education Management  
Used the software for: 2+ years

### "The CRM for the rest of us"

July 23, 2020

5.0

The visual overview, inetgration woth other systems is key in software nowadays: you all get this with SF!

Pros

Having all your former contacts and conversations available from the start of using Salesflare is really a time saver!

Cons

No integration (yet) with Messenger apps since a lot of client and prospect conversation is done with messenger apps nowadays

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

Reason for choosing Salesflare

Price Value proposition

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Funcionalities and mobile version

Review Source

Nate R.  
Director Of Operations  
Graphic Design  
Used the software for: 1-2 years

### "Powerful Software for managing clients and leads"

September 12, 2018

5.0

Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.

Pros

The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients. Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!

Cons

It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.

Review Source

Nordelene B.  
data profiler  
Information Technology and Services  
Used the software for: 2+ years

### "organized and powerful"

July 13, 2022

5.0

overall experience is very well nice. Easy to used and accesible to everyone.

Pros

A simple platform that can help your business become succesful interms of sales and marketing.

Cons

I think it would be more wonderful to add more features of the software to help the business become attractive.

Review Source

José Antonio S.  
Regional SEO & Inbound Marketing Analyst  
  
Used the software for: 6-12 months

### "Fast, easy and reliable. It does what it says really well with a really nice UI."

November 8, 2017

5.0

It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great. The pipelines are really visual and customizable so it should work for any kind of business. It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Pros

Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups. The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Cons

Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier. It is really good, but these two points are what is left for it to be great!

Review Source

Response from Salesflare

September 11, 2019

Hey Jose! Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up. Hope we managed to hit your expectations for greatness!

Carlos D.  
Account Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Bare Bones But Dense With Features"

September 13, 2018

5.0

Pros

What I like the most about Salesflare is the direct integration into Gmail. While other CRMs offer amazing functionality and features, more often than not they require you to use their integrated email service. As a small business, we use Gmail for our communication, file management, and scheduling. Having a light-weight CRM directly integrated into Gmail makes client managment easier and that's the most important feature for us.

Cons

Salesflare does suffer from a lack of compatibility with other sales based software. For example, we use Leadworx for our outbound lead generation. Leadworx integrates with CRMs such as Salesforce and Zendesk but Salesflare is not compatible which means we need to go back and forth between platforms to manage our lead generation and account management. The point of using Salesflare, for us, is to limit the need to switch between platforms.

Review Source

Response from Salesflare

September 11, 2019

Hey Carlos! The Leadworx integration is there now for a while and it is quite extensive. Hope you enjoy it!

LR

Lancelot R.  
Enrollment Officer  
Education Management  
Used the software for: 6-12 months

### "Great for student management "

August 18, 2020

5.0

We manage a large intake of client information all with different attributes. Its hard to communicate effectively and simultaneously with so many moving parts. The platform has allowed us to track, communicate and ordinate efforts with great efficiency and minimize replication.

Pros

The workflow features and organizing different clients in specified pipelines allow us to streamline our target audience effortlessly

Cons

the reporting functions could be a bit more detailed.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing Salesflare

The customer support was excellent and implementation was almost intuitive. The user interface was also much easier to manage.

Review Source

Michael C.  
Principal  
Management Consulting  
Used the software for: 2+ years

### "CRM without loosing brain cells"

July 29, 2020

5.0

Here’s a quick example - I wanted to do a targeted mailing to healthcare platform executives. So I hired someone to develop a list of 100 names, made sure my headers were right, created a Salesflare workflow, imported the list, dropped in my email, and set it to send the next morning. Within hours I had a 47% open rate and people hitting my site and LI pages.

Pros

Took me only 10-15 minutes to set Salesflare up for client and I liked how it supported sales workflows, brought clarity out of the normal sales “noise”, and added functional value to the salesperson’s day (a big deal for me). If a salesperson is paying attention they can learn the basics of Salesflare in half an hour. I was so impressed I switched from another CRM and now use Salesflare for my own business.

Cons

This wasn’t a Salesflare thing exactly but hooking it up to sales folk’s calendars and emails requires them to know their passwords! Same for using the Salesflare app on their phone - which I highly suggest they do.

Review Source

Peter C.  
Founder & Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful, easy to use CRM that is perfect for our company"

July 8, 2020

5.0

After having tried so many different CRMs over the years, I've found Salesflare to hit a sweet spot in terms of functionality and usability. It's a CRM that I actually enjoy using!

Pros

The integration with GSuite. How easy it is to set up and to use. The excellent new features they've been rolling out since I started using it. And last, but not least, their customer support is outstanding. They truly value their customers and are quick to answer queries or address any issues that come up.

Cons

In the very early days of Salesflare, I came across a couple of minor bugs. But they were addressed very quickly. And I was notified when they were fixed too.

Review Source

Damian R.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Great sales pipeline management tool"

December 13, 2018

5.0

Salesflare is fulfilling all our needs for managing multiple businesses and multiple pipelines with each business. Their customer service is quick and responsive. Initially, I had a couple of challenges utilizing the features fully but their team was there to support me and exceeded expectations.

Pros

The ability to manage multiple pipelines seamlessly and the insights dashboard.

Cons

The cost for adding team members is relatively higher than other similar small business products.

Review Source

Response from Salesflare

September 12, 2019

Hey Damian! Glad you're enjoying Salesflare. You can customize the stage probabilities in "Settings > Configure pipelines" and if you like individual probabilities per opportunity it's in "Settings > Customize fields". Shout if there's anything else!

Jason J.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple CRM with Expanding Feature Set to Get the Job Done"

April 25, 2019

4.0

Really happy with the overall Salesflare experience. I currently use a couple of different CRM tools for various reasons but see myself using Salesflare as my go-to main CRM.

Pros

Nice clean dashboard for a quick snapshot of your sales cycle and lead pipeline. Excellent clutter free user interface with just the right amount of features without being overwhelming. Customer service responds quickly when you have a question or concern and they welcome customer feedback and product suggestions.

Cons

Overall a great tool, hard to find much to dislike. I'd like to see a few more native integrations instead of the majority of things going through zapier but I completely understand the thought process as native 3rd party integrations can be very time-consuming.

Review Source

DD

Don D.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Highly Recommended CRM"

October 21, 2018

5.0

I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.

Pros

Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!

Cons

There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.

Review Source

VR

Verified Reviewer  
Doctoral Faculty Advisor  
Higher Education  
Used the software for: 1-2 years

### "Salesflare: Already Great and Getting Better"

December 19, 2018

4.0

As someone looking for a CRM for a particular use in a particular field, I really like Salesflare’s look and feel, power and possibility. It is still a relative newcomer, but already feels accomplished and still on the rise.

Pros

Salesflare is a very capable CRM with a feel not unlike Salesforce, the behemoth that dominates this market segment. It started as a nimble, useful product, and keeps growing in its versatility and capability. It continues to add integrations—both direct connections as well as a host of other possibilities with Zapier functionality.

Cons

“With great power comes great responsibility”—somebody smart said that once, and they were right. Salesflare is like a veritable Swiss Army knife, with lots of tricks up its sleeve, but it takes a little bit of sweat equity to get it right. While you might be able to use that saw to trim your toenails, there are better options. All of those options are there in Salesflare, so give yourself a little time to grow into it.

Review Source

Response from Salesflare

September 11, 2019

Hello there! Definitely don't use a saw to trim your toenails, and if you need help, just reach out to us on the chat :-)

MV

Michael V.  
VP Sales and Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Not sure what to do without it really"

December 19, 2019

5.0

We were working with SFDC but this didn't really do it for us. The hygiene was a nightmare. The tool wasn't used enough and the data became stale and therefore unreliable. We looked and found a lightweight tool that lives on top of you inbox and does all the things SFDC never did.

Pros

Salesflare provides a seamless experience between your salespipeline and your email inbox your cellphone and any other app you are using in the sales process. It automatically syncs all the activities. As a result your CRM becomes very clean. Forecasting is becomes more reliable and adoption of the tool among different sales reps is no longer a problem.

Cons

There are some missing features specifically around account management. However I am confident that these features will be build and added in due time.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Adoption issues in salesforce. Stale data in salesforce.

Review Source

Steven V.  
Managing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Look no further"

September 1, 2020

5.0

Pros

It's very intuitive, the company is very active in sharing tips, they keep on building the product .. it does the job perfectly.

Cons

I like it all. I can't think of something.

Review Source

PS

Parasjeet S.  
Global head of sales  
Computer Software  
Used the software for: 2+ years

### "Seamless and robust"

September 15, 2020

5.0

Awesome

Pros

I really love the workflow management feature in Salesflare that helps me automate 40% of my team's sales tasks. Overall its a highly customizable and robust tool for SaaS sales professionals.

Cons

Not anything worth mentioning just a couple of upgrades like email customisation etc would really make this fly

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

I did not find the right set of features to holistically capture my sales analysis

Review Source

KC

Kimberly C.  
Head of Sales and Content Strategy  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Love this product and ease of use"

July 22, 2020

5.0

Overall love the product and ease of use and have recommended to several friends at other companies

Pros

Salesflare was super easy to set up and implement; connects easily to email and is very user friendly and easy to customize as needed

Cons

Sending email drops - use to be a lot easier but then "enhancements" were made and it's not nearly as intuitive and user friendly as it was previously for bulk sends. If you are sending journeys or more advanced sends the enhancements are probably a good thing but for how I use it, it's a lot more difficult now.

Reason for choosing Salesflare

Ease of customization and implementation as well as overall cost. I had previously implemented Salesforce at another company and it was an utter nightmare - super clunky, needed to hire a third party to customize and was VERY expensive. I swore I would never subject myself or my team to Salesforce again and was VERY excited to find Salesflare!! LOVE Salesflare!!

Review Source

CS

Chris S.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Ease and Speed"

July 26, 2022

5.0

Pros

It's incredibly easy to input a new client/account, click and drag them through the sales funnel, update notes, etc. My client relationships, service, account management, and financial records are running so much smoother.

Cons

I would like to be able to input contact information on the "create new opportunity" form.

Reason for choosing Salesflare

Honestly, a trusted friend told me about it and showed me around his account. I was sold right away.

Review Source

KU

Kris U.  
VP Sales  
Computer Software  
Used the software for: 2+ years

### "Best CRM I ever used"

July 8, 2020

5.0

Pipeline Management Monthly Forecasting time improved by 300% Campaign Management

Pros

Ease of use - almost no data entry Powerful functionalities Scan business card in to contacts Email workflow

Cons

Software provides what I need ... so no negative feelings There is maybe more hidden functionality which I need to explore

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing Salesflare

Easy of Deployment, after the trail period I could not work without it !

Review Source

JD

Jessie D.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Less input, fairly easy to use"

April 27, 2022

5.0

Pros

The premise for Salesflare is that it reduces the need to enter data into the system, especially when you have to add new leads to your system. It does this by integrating with email systems and scanning emails for signatures that contain phone numbers, addresses, etc. It does this well. Other integrations with e.g. calendly and the calendar apps ensure that booked meetings are always logged. You can organise your pipeline visually in different stages which makes it easy to get an overview.

Cons

I also tried to use Salesflare in a B2C context but unfortunately it doesn't thrive there because the fields like company name are crucial for the working of the system. Salesflare also created a feature for email marketing a while ago but when I tested it, it was lacking features such as reply-detection so I stuck with my other tool.

Switched from

[Highrise](https://www.capterra.com/p/146703/Highrise/)

Less need for input although I liked the simplicity from Highrise

Review Source

AA

Ayman A.  
Digital Marketing Consultant & Trainer  
Marketing and Advertising  
Used the software for: 1-2 years

### "It's a must for freelancers"

September 17, 2018

5.0

I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!

Pros

1) The integration with Gmail and Outlook so I can add my leads on the go 2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry 3) The excellent support team 4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline 5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings

Cons

1) Lack of online scheduling tool with my leads similar to Calendly 2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future

Review Source

MW

Michael W.  
Project Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Product!"

July 25, 2022

5.0

This has been a great addition to our sales process. It is easy to use and just simplifies keeping track of everything.

Pros

I love that I can easily track my sales projects through their lifecycle and easily refer back to them when needed.

Cons

I haven't found anything that I don't like about this software.

Review Source

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