Who Uses This Software?

Insurance Restoration Contractors


Average Ratings

8 Reviews

  • 3 / 5
    Overall

  • 2 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $595.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Next Gear Solutions
  • www.nextgearsolutions.com
  • Founded 2007
  • United States

About DASH

DASH is a cloud-based restoration management system that centralizes operations and streamlines job and relationship management.


DASH Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

DASH Reviews Recently Reviewed!


Dash

Aug 15, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Job tracking and tasking is great once you have it all set up. We use the tasking to keep our job flow consistent and easily managed by our crews. It links with xactanalysis which is great so notes can be sent direct to insurance from one location without needing to log into multiple services.

Cons: Work order function and calendar are not very good. Calendar is not on mobile version as of yet so scheduling or time tracking that can be done online cannot be seen from mobile platform. Email options are limited and do not have the same functionality as the mobile platform. Mobile platform is better in many ways than the full online version lacks the accounting, calendar, and work order review functions that would make it better.

Dash is confusing and has no flow

Apr 10, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money

Pros: I like that there is a mobile platform for everyone to look at. Its just hard because it doesn't function properly.

Cons: This software is glitchy, they dont tell you when a software update is released so your app never fixes itself without you uninstalling and reinstalling, they have equipment tracking but no easy way to actually track any of it, basically just a mobile inventory platform to see what you own. When i go to upload photos if i press sync they disappear, same with notes, its untrustworthy and time consuming. They had an old version out which needed alot of work so instead of fixing the problem they replaced the mobile software with something worse. Its honestly not good at all.

DASH is the leading job management software for the restoration industry.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: DASH was built by consultants to the restoration industry. It has comprehensive functionality, an easy to use mobile app and great support.

Cons: Next Gear bought MICA and Moisture Mapper over the past year and I wish that they were integrated so that the moisture mitigation applications were easily accessed from the platform

Overall: Time savings, great tracking and a mobile app.

to hard to use and the it takes alot of time to input data. Photos upload time is not good!

Jun 20, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: you can find out information for customers when needed on the fly. The app that is used can be beneficial when it operates properly

Cons: the time it takes to load pictures, the complexity that it has in terms of finding info, and also the log in is not normal has bugs we have complained and its yet to be fixed!

Overall: none

Working in DASH in easy!

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Dash is an extremely intelligent program. I'm constantly learning more functions that it can preform.

Cons: While Dash is great it does have lag times and I frequently get error messages. Picture download times are also very long.

DASH by Next Gear Solutions Review

Aug 17, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Covers all restoration needs and can helps keep track of all aspects.

Cons: Extremely expensive and can take years to understand flow and have cohesion within a company.

Pre-DOS

Aug 11, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: When I'm done using it. Do you have a great marketing department and sales department which clearly shows how wonderful the product is but in reality, it is not

Cons: It needs a overhaul. The poor method in which this program is written is unbelievable for this day and age

Garbage - I have yet to see productivity to go up - down for sure - but not up

Sep 13, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: Technical support are very good at helping you to go round the many problems.

Cons: Slow, glitches, hangs, navigation, layout, price - I have not 1 positive thing I can say about this program.

Overall: Pain in the back side, To much of a head ache.