Who Uses This Software?

Global small to mid-size companies


Average Ratings

37 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    https://getredcappi.com/pricing-4/
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • RedCappi
  • www.redcappi.com
  • Founded 2012
  • United States

About RedCappi

RedCappi software offers easy, affordable & the best email marketing features for businesses of all sizes to easily manage their email marketing needs. We are a simple email marketing service. Our easy to use tools, including our drag & drop email builder, make email newsletter creation fun and easy. RedCappi has different tiers of affordable pricing for small to large businesses to begin email marketing. No credit required to sign up. Please sign up today!


RedCappi Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

RedCappi Reviews Recently Reviewed!


It has been uneven. Easy at first, more frustrating as time has gone by & I've learned more

Feb 28, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to learn and use. Offers a good variety of color/style options for a basic email program. Excellent database management & queue-ing of emails

Cons: Difficult to move from function to function. Ex: I'm working on an email to List A. I want to update List A before I send it. OK, I can open a bunch of new windows for every function in Redcappi, but why should I have to? I cannot even check when I last updated the list when I have the email creator open, because the email won't be saved if I switch to the list functions.

Also irritating is the image gallery-- WAY TOO HARD to access and edit. In fact this might be my biggest complaint. My industry requires lots of visuals/photos, not text so much. I want to have some images, like the header logo, LOCKED so I can drop them into a new email without fussing with it. But, a lot of the images I upload for an email will be used only once. I have to be able to delete these!! Right now, every single change in the images has to be done one at a time. This is a big issue for me--I am in a rural area and internet is often slow.

Very friendly user and manageable

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sofware is easy to use and its very helpful in my marketing strategy. I can manage our flyers and ads very well.

Cons: Its only for email. And i ca

'nt use it in other sites like fb and social media.maybe in the future you can maximize it.

Overall: I got the attention of my clients by using redcappi as a tool for my company profile and flyers.

RedCappi Email Marketing

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's Purpose-oriented

It Offers A Comprehensive Feature Suite

Advanced And Useful Tracking

Sound Anti-Spam Policy

Cons: the high price may be the only thing

i dont like

Redcappi Is a perefect way for me to easily communicate with my list. You get good stats reports.

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love a few of the templates already laid out for us as well as the fact that they offer very detailed reports on every campaign which will help marketers wit their next ones.

Cons: There is a bit difficultly trying to login to the program and I am not fully sure why that may be but some times it just doesn't work for me.

Capterra loader

RedCappi Email Marketing helps us send high quality emails to prospects

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about this program was the CAN SPAM compliance tool, since in other companies, although they also have similar tools, some emails are marked as spam.

Cons: to have good results in sales and conversions with RedCappi Email Marketing, the free plan does not help us. I think there should be similar parameters to other companies in the case of free tests and plans.

Overall: Thanks to RedCappi Email Marketing I can keep myself in continuous and personal communication with all my prospects.

Capterra loader

Easy and Reliable

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RedCappi is extremely easy to use, and reliably delivers email marketing as intended. The dashboard is helpful and simple to understand.

Cons: I can't think of anything that I don't like.

Great for beginners!!!

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very affordable. Many beginning stage small businesses and free lancers are on a shoe string budget. RedCappi was the choice for me starting out in business. I appreciate the price, but the best benefit for me is the simplicity. The world of email software can be kind of confusing. RedCappi software is very simple. It makes it fun to create news letters versus a pain like with other popular email marketing software. RedCappi also has very nice templates

Cons: Phone support would be great, sometimes it's helpful to be able to quickly reach a vendor. I have had great experiences with the email support though.

Overall: ease of use

This is the very good tool for email campaigns. I like this tool and most of our clients are using.

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the AB testing feature. I guess, no one is providing this kind of thing

The most important thing I like is the user interface, it is very easy to use.

Scoring tool is also very helpful to know about email template such as HTML errors, broken link etc

Cons: With free account they should allow 500-1000 emails instead 100. So that more users can sign up and try this awesome tool.

Overall: Easy campaign management.

Excellent value!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great value for the price. Helped my business a lot!

Cons: Honestly can't think of anything. Platform helped me a lot

Oh RedCappi! The most easy, affordable and best email marketing software I have ever used!

Jan 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is a very simple email marketing service with the drag & drop email builder makes it fun and easy. Its easy to setup and with the help of Autoresponders we can create and schedule Autoresponders to welcome new subscribers and automatically send a series of emails in the following days. There is also the option to schedule the emails which need to be delivered at a specific data and time. There is also the option of Forward to a Friend feature, which I have forward it to my few friends. The best part is there is no Credit Card required for sign-up and its totally free. I am totally in love RedCappi which makes my life a lot easier with the number of emails we send in a single day.

Vendor Response

by RedCappi on January 29, 2016

Thanks for reviewing our software! Please let us know if we can make anything easier for you to do.

Makes life easier

Aug 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface and functionality

Flexible pricing

Dependable

Cons: Delivery mechanism

Delivery date and tracking

Overall: Satisfied, but delivery tracking should have been better.

It's very good to share our product to customer as we are travel agents

Mar 03, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: One Touch Go and design on your own really we can upload and attached any file for marketing purpose. we will recommend to other customer also

Cons: while mailing it take too long to send this mail few mails are getting to spam and also we want add some new themes for travel agents to

Overall: we can arise work from this marketing tool

Very basic and smooth software. As a user the features are easy to use

May 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything is simple yet technically perfect in design, I like how the autoresponder ties into diferent lists and promotions

Cons: Price gets a bit spendy. other companies give a better free plan but larger users prices are not bad

Easy to use

Feb 27, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The the tracking of mails and the space to keep previous mails, it make my mission mails easy to read

The image storage it's quite reasonable,and for the trail it's the best for small bizness owners

Cons: Onlike other email marketing, redcappi does not take time to stay on cue

Before it's been sent , and it has a good and easy reply and forward.

Capterra loader

A Great and Easy-to-Use tool for SMB Marketers

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the way the interface is designed. It is definitely easy to use and I needed no training to get up to speed in order to create a beautiful email template.

Cons: They still don't offer bulk emails but will soon, so I am waiting for that. This is definitely one area for improvement.

Overall: This software really made my life easier. I was looking for an email marketing tool that is easy to use, in order to create standard emails I could send to people who signed up for my newsletter. I learned really fast to use Redcappi and loved it right away.

Low cost email marketing with powerful tools

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For the price, this can't be beat. I checked all the top email marketing systems and Redcappi provides sophisticated reporting and scheduled emails without the huge cost.

Cons: I have only one minor complaint. I scheduled an email send for 8 am, and it wasn't completed until well after 10 am. My list is under 1000 names. Knowing it takes that long, next time I will schedule it for 2 hours earlier, so that's a simple work around.

Overall: Low cost email marketing with powerful tools

Easy to create emails, but lots of back end confusing IT stuff to get emails actually sent

Mar 05, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the templates, and the drag and drop features. It is easy to upload contacts and check the statistics of the e-blast.

Cons: There is always some add on IT stuff to do in order to get the emails to the inbox of our constituents. As someone who does not have an IT background, it's frustrating to get random emails saying we need to jump thru hoops (that are unclear) in order to get an email out. Especially when we have a item sensitive e-blast to send out.

It's Free!! Love RedCappi

Feb 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Totally I agreed with the previous review. Very Simple, Fun, and easy marketing service. It offers easy, affordable & the best email marketing features for businesses of all sizes to easily manage the email marketing needs. The most interesting part is drag & drop email builder that is very easy for busy schedule... Five stars Loving it

Vendor Response

by RedCappi on February 01, 2016

Thanks for the feedback! Reach out to us for any questions.

Capterra loader

Good autoresponder, but not for me

Aug 03, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: RedCappi is easy to get started with, you can import your list and the deliverability was fine. Easy to send emails from, simple interface.

Cons: The email deliverability from my testing, is better with both Get Response and Aweber, and to me (and probably almost everyone else) that's the most important feature of an autoresponder.

With that said, I did like RedCappi during the time I used them, but ultimately I went with Aweber instead for better deliverability.

Capterra loader

I have run email marketing campaigns with Redcappi and found the product to be pretty user friendly

Mar 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its easy to use campaign dashboard and campaign creation module is the winner. Also, custom template creation is pretty decent and not very restrictive unlike Mailchimp.

Cons: I feel the reporting structure can be more comprehensive. Competitors like Mailchimp & Marketo are way ahead in terms of campaign analytics.

Overall: Not much, would say its a cost friendly solutions and can be a good fit for start-ups in initial phase. or small businesses for their email marketing needs.

Easy to use Email Service

Feb 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've been using RedCappi for almost 4 years now to send our weekly emails to our customers. We love it because it's really straightforward and easy to create and send our newsletters each week, saving us time to focus on other important elements in our business.

Vendor Response

by RedCappi on February 02, 2016

thanks for the feedback Andre, we appreciate the review :) Happy Sending :)

The easiest ESP I've found

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The editor and templates are extremely straightforward. I've used some really clunky marketing tools, RedCappi isn't one of them. What I like best and get the most benefit from is the reporting - it's thorough and helps us make quick decisions.

Cons: No cons from us. RedCappi is user friendly for the beginners and a breeze for more experienced marketers.

My RedCappi Review

Sep 04, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: -affordable pricing

-easy to use

-great user interface

-scheduled e-mailing

Cons: -some product prices are a little over budget for beginner Bloggers, YouTubers, etc.

First Email Swipe

Feb 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: No Cons, Just Pro's

1. Great Staff

2. Great Email deliverability

3. This company will beat A-Weber soon, get on board.

so Far 5 Stars for Each.

Vendor Response

by RedCappi on February 14, 2016

Jeremy, Thank you very much for the kind review. We appreciate the feedback, and happy sending.

Capterra loader

Liked the email marketing software. Very efficient to use and great value for money.

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and efficient email marketing software. Robust technology and easy tracking and analysis. Also the software is user friendly.

Cons: They should bring more packages for customized needs. Also the limitations for the free users should be decreased to a level

Overall: Ease of use. Analytics and tracking abilities. Great value for money.

It is a very user friendly software. Better than most of the other products available in the market

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: a. Simple to use

b. Not too technical

c. Delivery statistics

d. Maintains a record of all the previously sent mails

e. Easy to add contacts

f. A good strike rate

Cons: I would like the software to be slightly more competitive in terms of pricing. Also, please provide offers for repeat customers

Ease of use, check!

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RedCappi is very straightforward. It's one of the easiest ESPs we've used. I'd definitely recommend it for anyone doing email marketing.

Cons: I haven't found anything not to like! I've sent a handful of campaigns, they've all been top notch and received well by our customers.

I have a unfogettable experience which takes part of ny growth.

Feb 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to manage and use. Its very helpful especially when you are at rush to to do your work. I will recommend

Cons: Sometimes log the application but i think because of the network provider. I think you need to advertise more so that many will use

Overall: Easy and fast.

redcappi is awesome Autoresponder

Feb 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: redcappi is awesome Autoresponder good delivery great customer Service i want use life time

Vendor Response

by RedCappi on February 15, 2016

thanks for the review we appreciate the feedback, and happy sending

Really easy to use use, found it to be really effective

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I like that it tracks when emails are opened. It really allowed me to pin point who I was effectively reaching

Cons: I fount it a bit of a process manually entering in all my email addresses into the system as my financial program won't export to excel.

good software

Feb 16, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: dear we happy to inform you your software is very good also use our circle in travels agent

thanks

Vendor Response

by RedCappi on February 16, 2016

thanks for the review and happy sending :)

one of my friend suggested

Jan 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: i heard about it with one of my friend and testing this..

Vendor Response

by RedCappi on January 30, 2016

great, thanks for reviewing and happy sending :)

Capterra loader

Easy to Use, Great for Beginners

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ease of use

- Free for up to 100 contacts

- Basic features to get you started with email marketing

Cons: No templates

No advanced autoresponder features

Overall: They have great customer service!

Great email marketing option

Aug 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Very user friendly and intuitive to help user navigate next steps.

Cons: Limitations in functionality compared to competition.

Overall: Efficient and reliable.

Capterra loader

Seemed good option for small medical office, but they really are into big budget companies

Mar 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Building of campaigns is a very intuitive and easy-to-use process with several graphic options in a neat, elegant web site design, ease of use is average

Cons: Free account is way too limited regarding managing contacts: you have to delete one at a time, you can't delete in bulk, therefore you waste too much time managing contacts.

Overall: Easy to use marketing tool but somewhat limited for free accounts.

Sep 23, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Fun and easy to use

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Fun and easy to use. Monitoring campaigns is very easy and very well graphically displayed. I'll recommend this software.

Cons: It was a bit confusing in the beginning, some of our staff members couldn't get a hand on it, but now it is really helping us a lot.