Who Uses This Software?

Companion or productive vet practices around the world. Panacea works as well for single clinic practices to large organisations with complex ownership structures.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month
  • Pricing Details
    Panacea Full Edition, price per clinic. Fixed price data migration - $999.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Panacea Cloud Software
  • panaceahq.com
  • Founded 2003
  • New Zealand

About Panacea

Panacea is a cloud-based practice management system that has been designed from the ground up to help meet the challenges of running a modern vet practice. At Panacea our mission is to make vets more successful. Clinically and commercially. Take real-time bookings via your clinics web site AND Facebook page. Set up online bookings in only 5 minutes! Find out how vets all over the world are benefiting from using the world's most beautiful, easiest to use practice management system.


Spotlight_media_placeholder

Panacea Features

  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

Panacea Reviews Recently Reviewed!

Easy to use, excellent customer support and good value for money.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer support, cloud based system and pricing. Has potential to integrate all the features you can expect in an ideal vet practice management software.

Cons: Functionality - some features need to be modified and I am aware the company is working on it. Some error messages are misleading- do not tell you what the problem is !

Value for money with excellent customer support, customized functionality suitable for our use.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The developers respond quickly to our queries and are flexible in terms of the functionalities we need for our practice. The software subscription fee is reasonable, even small practice like ours can afford it.

Cons: It is not yet linked to laboratories (i.e. IDEXX) and Google features. The accounting part does not have much features thus a separate Accouting Software (and subscription) is required.

Overall: We have our consultation notes available online, thus we can update and look for patient information anytime, anywhere.

Simple functionality once understood creates easy the necessary processes for a vet practice.

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple functionality that can be enhanced by the add on links to records etc. As a single large animal veterinarian, its portability is especially useful.

Cons: There are some layout issues that do not seem intuitive or logical - maybe perhaps because it is different to other software used previously?

It is very intuitive to use. Hyperlinks to everything. Great appointment system

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We instituted this software alongside our old system and found within 2 days we had stopped using the old system all together. The layout is simple and straightforward. The hyperlinks to everything make it a breeze to navigate. The web based booking is a real bonus. The ability to access on my phone or ipad when I am not in the surgery is great. The tech support is amazing and they take suggestions for new features and implement them within a short time frame. The ability to add objective observations and then chart them is fantastic for weight control and tracking enzyme levels in sick animals. The auto populate stock orders are a real time saver. The email appointment reminders have greatly reduced our no-shows.

Cons: It can tell you if there was an error with a reminder, but it cannot tell you if the owner acted on the reminder. Apparently this is being addressed in the near future. Its accounting features are fairly limited in that it cannot create credit notes or give refunds. Apparently this will be addressed when it integrates with the major small business accounting packages

Overall: It has changed the way we run the practice