--- title: "Call Tracker io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Call Tracker io Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/149542/Call-Tracker/" page_type: "product" language: "en" --- # Call Tracker io Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Call Tracker io ## What is Call Tracker io? CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients. ## What is Call Tracker io used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $37 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Call Tracker io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://calltracker.io/&name=Call Tracker io) ## Call Tracker io Overview Updated August 2026 AI summary Call Tracker io is a cloud-based solution for small and midsize businesses seeking to attribute inbound calls, optimize campaigns, and monitor marketing performance. Covering call tracking, recording, routing, caller ID, conversion tracking, and keyword tracking, it equips marketing and sales teams with data to improve lead attribution, measure outcomes, and enhance customer interactions without broad call center management features. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Call Tracker io 4.8 (19) VS. [4.7 (885)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $37 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (19) Ease Of Use 4.8 (885) Value For Money 4.8 (18) Value For Money 4.5 (796) Customer Service 4.9 (14) Customer Service 4.6 (816) ## Call Tracker io alternatives Highest Rated [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (362)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (465)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149542/Call-Tracker/alternatives/) ## FAQs about Call Tracker io Overview ### Which roles and teams benefit most from Call Tracker io? Call Tracker io is most used by business owners, executives, and marketing teams that need clear attribution for inbound calls and campaign performance. Sales and operations leads use it to track lead sources, improve follow-up workflows, and measure conversion outcomes, while web and content specialists optimize channels that generate phone inquiries. Answer based on 19 reviews Overview ### What company size and specific industries is Call Tracker io built for? Call Tracker io is designed for marketing agencies and data-driven marketers that manage call campaigns and want to optimize their marketing budgets. It is best suited to small and mid-sized organizations focused on marketing performance, rather than broad enterprise use across unrelated industries. Features and Usability ### What are the key features of Call Tracker io? Call Tracker io offers call tracking, call recording, call routing, and caller ID as core features. It also includes call tracking metrics, conversion tracking, keyword tracking, and recording tools for monitoring inbound calls and attributing leads to specific campaigns or keywords. Getting Started and Support ### What training and onboarding options does Call Tracker io offer? Call Tracker io provides documentation for training and onboarding. Documentation gives users written reference material for learning the platform, reviewing setup steps, and checking product details during implementation and ongoing use. Getting Started and Support ### What customer support options does Call Tracker io offer? Call Tracker io provides chat support for customer questions and issue handling. With no reviewer feedback available on support experiences, the available channel can be described only as chat, without added claims about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 890 Call Tracking reviews Capterra reviewers highlight these as the features buyers value most when choosing call tracking software: - **Conversion Tracking** (**47%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Routing** (**54%**) Call Tracker io supports **Conversion Tracking** and **Call Routing**, so businesses can connect calls to campaign results and direct incoming calls to the right person or team more efficiently. However, it does not offer **Call Center Management**. Instead, it provides **Call Recording** (**48%**) and **Call Tracking Metrics** (**46%**), which give teams more visibility into call quality and performance trends, helping businesses improve customer interactions and make better marketing and staffing decisions. Conversion Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Call Routing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Tracking Metrics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Caller ID 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Keyword Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Call Tracker io 8 features ### All Features - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Caller ID: Identify the number and contact information of a caller before answering the phone - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Keyword Tracking: Track and monitor a specific set of keywords - Recording: Record live video calls to play later --- Get Advice We can help you find the software with the features you need. Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.8 (18) Free Trial Basic $37.00 Per Month Value for money 4.8 (18) 4.8 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(15) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Manager Marketing and Advertising ### "Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 Call Tracker saves us a lot of time by displaying all call data in one place. It’s a simple solution, but it’s effective. My team seems to be happy with it. Pros It’s a useful tool that helped me increase my call volume. The price is fair for the service and all the features are easy to use. This was all I needed to get more calls to my small business. I can already see the growth from the changes I was able to make. I rely heavily on calls, so Call Tracker just made it easier to get more of them by marketing smarter. The call notifications help me to follow up on missed calls. Cons The cross integrations are a bit confusing at first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Content Writer Marketing and Advertising ### "Great for Agencies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2022 We started with Call Tracker to solely track calls, and have since discovered other features like call recording and call flows that make our operation easier. Good support and onboarding experience. Pros It's easy to set up and customize your account and there is ample support that walks you through the steps. We have numerous clients on our account that are happy with the solution we provide. Cons The integration setup seemed confusing at first, but the overview quickly clarified the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Recruitment and Operations Design ### "Good call tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 Call Tracker makes lives easier by showing us what we need to know about our call volume and call quality on an easily-accessible interface. Pros The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions. Cons We haven’t had many challenges. I would just like to pull all the Google Analytics data into my Call Tracker account so I wouldn’t have to leave the site to view analytics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Content Writer Marketing and Advertising ### "Recommended for marketing success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 No comment Pros I can evaluate the performance of our latest marketing channels and track the number of calls generated. It’s a very straightforward software with no complicated systems. Easy to use and navigate, but with thorough reports. Cons Not very diverse. It does what we need to do but not much more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Search Engine Optimization Specialist Marketing and Advertising ### "Useful Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2022 Service is exactly as advertised. It tracks the amount and frequency of calls for every marketing source. There are more features that seem useful, but I only needed call tracking and this software has been great with that. Pros Gives inclusive reports on call history and shows me how I can market more efficiently. Cons The support docs take some time to really understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Webadmin Marketing and Advertising ### "Accurate and helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 I’ve tried many call tracking services and Call Tracker has so far had the easiest interface. It helps me and my team make better decisions about our marketing and allowed us to up our ROI. Pros Good support, reports, and customizable call flows and voicemails. The call recording software is useful and lets us retain client information. Cons No real issues. Maybe have the interface available in more languages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Shun R. Free Lancer Marketing and Advertising ### "Call Tracker io Makes My Small Business Feel Huge" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2021 Overall the experience I've had with Call Tracker io ihas been more than pleasant. Functionality, features, customer support, this software works great for any company that deals with a moderate to heavy call volume. Pros With Call Tracker io not only am I able to monitor all traffic in and out of my small call center. I'm able to gauge my inbound response generators allowing me to target specific marketing areas were the majority of marketing responses are generated. Cons Although there's a variety of features that are available to use, navigating that aspect of the software proves sometimes to be a bit more challenging than desired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dennis L. maketer Marketing and Advertising ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2021 Pros I love how user friendly and straight forward this platform is designed. Cons I don't think theres any cons for me. More of me needing to learn this platform more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mark M. CEO Marketing and Advertising ### "GREAT VALUE CALL RECORDING SERVICES" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Customer satisfaction, hard to argue with a recorded new client customer phone call. Pros I love the features and the pricing and the few times I have needed service I received great support in a timely fashion. Cons Nothing, I feel like I get more than I paid for so there is no least when it comes to this service. Reasons for choosing Call Tracker io Pricing was very competitive, by a landslide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Debbie C. head Construction ### "Great call tracking service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 20, 2021 Pros I like how Call Tracker is feature-rich. When I think, oh I need this feature, I check on Call Tracker and they already have that feature. Cons There were some blips in the beginning where I didn't know how to navigate the site completely, but now it's pretty simple. Alternatives considered [CallRail](https://www.capterra.com/p/141829/CallRail/) Reasons for choosing Call Tracker io Just simply better value and great customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2021 Thanks for your feedback! [View all Reviews](https://www.capterra.com/p/149542/Call-Tracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.