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CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients.
Provider
Call Tracker
Located In
United States
Foundation
2017
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation
Support
Chat
Call Tracker is perfect for marketing agencies and data driven marketers managing call campaigns and want to optimize their marketing budget.
Content Source: Call Tracker io
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Call Tracker io Reviews
Pros
It's easy to set up and customize your account and there is ample support that walks you through the steps. We have numerous clients on our account that are happy with the solution we provide.
I love how user friendly and straight forward this platform is designed.
I love the features and the pricing and the few times I have needed service I received great support in a timely fashion.
Cons
The cross integrations are a bit confusing at first.
The integration setup seemed confusing at first, but the overview quickly clarified the process.
Inability to tag, spam or block directly from company tabs. IE click "Calls" scroll the list and take action on list.
"Good and Easy to use"
Overall: My overall experience with Call Tracker has been good. We have used them for almost a year with no real issues. I would recomend them to anyone looking for a call tracking solution.
Pros: I like the face that is so easy to use. I also like the fact that the pricing is low even for a small start up. My favoret thing is that is can be a white label solution. Our clients think is very professional to have a login and password to their own portal.
Cons: I really have nothing bad to say about the software or the company. Support sometime can be a little slow but they do respond and resolve issues.
"Highly recommend "
Overall: Call Tracker saves us a lot of time by displaying all call data in one place. It’s a simple solution, but it’s effective. My team seems to be happy with it.
Pros: It’s a useful tool that helped me increase my call volume. The price is fair for the service and all the features are easy to use. This was all I needed to get more calls to my small business. I can already see the growth from the changes I was able to make. I rely heavily on calls, so Call Tracker just made it easier to get more of them by marketing smarter. The call notifications help me to follow up on missed calls.
Cons: The cross integrations are a bit confusing at first.
"Accurate and helpful"
Overall: I’ve tried many call tracking services and Call Tracker has so far had the easiest interface. It helps me and my team make better decisions about our marketing and allowed us to up our ROI.
Pros: Good support, reports, and customizable call flows and voicemails. The call recording software is useful and lets us retain client information.
Cons: No real issues. Maybe have the interface available in more languages.
"Good call tracking"
Overall: Call Tracker makes lives easier by showing us what we need to know about our call volume and call quality on an easily-accessible interface.
Pros: The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions.
Cons: We haven’t had many challenges. I would just like to pull all the Google Analytics data into my Call Tracker account so I wouldn’t have to leave the site to view analytics.
"Great for Agencies"
Overall: We started with Call Tracker to solely track calls, and have since discovered other features like call recording and call flows that make our operation easier. Good support and onboarding experience.
Pros: It's easy to set up and customize your account and there is ample support that walks you through the steps. We have numerous clients on our account that are happy with the solution we provide.
Cons: The integration setup seemed confusing at first, but the overview quickly clarified the process.
