# Club OS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Club OS Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/149543/Club-OS

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# 

 Club OS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Club OS

## What is Club OS?

Club OS provides sales and marketing solutions for the fitness industry. Gyms and studios use Club OS to streamline and automate sales operations while also strengthening client relationships. Features include automated prospect/member follow-ups, in-house email marketing, texting, reporting, and more. Club OS integrates with the biggest names in the fitness industry making it easy to add the software to your existing process. Used by over 3,000 health clubs.

## What is Club OS used for?

[Fitness](https://www.capterra.com/fitness-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Top alternative

Featured

Overall rating

Based on 192 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

4%

### Starting price

Free trial available

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Do you work for Club OS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.club-os.com&name=Club OS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Club OS

4.2 (192)

VS.

[4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (192)

Ease Of Use

4.3 (609)

Value For Money

4.1 (182)

Value For Money

4.2 (554)

Customer Service

4.2 (186)

Customer Service

4.3 (577)

## Club OS alternatives

[4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (329)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149543/Club-OS/alternatives/)

## FAQs about Club OS

Overview

### What problems does Club OS solve?

Club OS solves time-consuming scheduling, scattered client follow-up, and poor visibility into appointments, calls, and staff activity. It helps gyms, fitness studios, personal trainers, sales staff, and managers coordinate repeating sessions, track member and prospect outreach, send reminders, access schedules remotely, and quickly find client records without paper-based processes.

Answer based on 72 reviews

Overview

### Which roles and teams benefit most from Club OS?

Club OS is most used by fitness sales teams, personal trainers, and club managers who need to track leads, manage member outreach, and streamline follow-up. Operations leaders and owners use it to monitor sales activity, improve conversion workflows, support retention efforts, and keep daily gym and studio processes organized.

Answer based on 192 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and specific industries is Club OS built for?

Club OS is designed for fitness businesses of all sizes, especially gyms, health clubs, and other membership-based fitness operations. It supports teams that need help managing leads, scheduling appointments, setting reminders, and tracking performance, making it a fit for organizations focused on member management and sales activity.

Features and Usability

### What are the key features of Club OS?

Club OS includes core lead generation and reminders, with reviewer-focused strengths in prospect management, member management, and follow-up tracking. It also offers scheduling tools like calendars, availability, and client sessions, plus text and email communication, attendance tracking, and reporting for gym and personal training workflows.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does Club OS integrate with?

Club OS integrates with Referrizer.

Answer based on 5 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Club OS?

Club OS is generally easy to onboard for sales teams and frontline staff, with a straightforward dashboard many reviewers say is simple to teach and learn. Training is available through live online sessions, webinars, and documentation, though managers and new admins may need more time and clearer tutorials to learn reports and deeper settings.

Answer based on 15 reviews

Getting Started and Support

### What customer support options does Club OS offer, and how do users rate the experience?

Club OS offers chat support. User feedback is mixed: some describe support as prompt, helpful, and effective once connected with a dedicated representative, while others report slow responses, inconsistent training, weak technical help, and unresolved syncing issues that can delay work and frustrate staff.

Answer based on 19 reviews

Features and Usability

### How well does Club OS manage prospects?

Club OS helps fitness sales teams track prospects, follow up consistently, and keep communication records in one place. Many users like the texting, email reminders, appointment booking, and activity history, while some report weak search, duplicate profiles, confusing navigation, and syncing issues with connected club management systems.

Answer based on 32 reviews

Features and Usability

### Is Club OS good for managing sales leads?

Club OS gives gyms a clear way to organize leads, schedule follow-up, and log outreach across calls, texts, and email. Many front desk and sales teams find it useful for daily lead tracking, but some run into slow lead updates, limited sorting, duplicate records, and gaps with system integrations.

Answer based on 32 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Tracking

Track the attendance of specific individuals or groups

Class Management

Create and schedule group classes, recurring appointments, and private sessions, etc.

Contract/License Management

Track, store, and access client contracts or licenses

Dues Management

Track and collect membership dues

Email Marketing

Create and send email blasts/campaigns

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Club OS 18 features

Track the attendance of specific individuals or groups

Create and schedule group classes, recurring appointments, and private sessions, etc.

Track, store, and access client contracts or licenses

Track and collect membership dues

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Manage the process of attracting and converting business prospects into leads

Automate workflows and trigger campaigns based on customer actions

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Check-in and out via a mobile device or kiosk

Get Advice

We can help you find the software with the features you need.

Features

4.0 (192)

4.0

Based on 192 reviews

## Pricing

Value for money

4.1 (182)

### Starting price

Free trial available

Value for money

4.1 (182)

4.1

Based on 182 reviews

## Integrations

[

Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (186)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (186)

4.2

Based on 186 reviews

## User reviews

Overall rating

4.2

Based on 192 reviews

Filter by rating

5(76)

4(87)

3(21)

2(4)

1(4)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Team Lead

Information Services

### "What best can you get for your GYM."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 8, 2022

Pros

This is one of the best software that you can use in your gym for all your needs. We can send campaigns, emails, and SMS and manage all types of stuff related to the GYM. I am working on this software for the last 3 years.

Cons

I don't see any as we are working hard to make it best software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brie L.

Fitness manager

Health, Wellness and Fitness

### "We use clubos in our gym to reach out to members"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 6, 2020

we use this daily in our gym. we have never used another system but it seems to get the job done well!

Pros

you can have all of your leads(fitness and pt) in one area for all employees to contact. this also integrates with datatrak which makes it easy for us

Cons

you are unable to send multiple text blasts out to people or form lists of people to text. you have to text/ call each member individually which takes a lot of time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mitch M.

Club Manager

Health, Wellness and Fitness

### "Club OS Makes Life Easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2020

Great software overall. The support articles are very well done and easy to follow.

Pros

Very robust software that is user friendly. You have the option to get into the weeds with all the options and categories, but also gives you the ability to keep things simple too.

Cons

There are a lot of tabs and menu options that make it a bit tricky to learn at first, but once you figure out where everything is and what it does, it is super helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mark C.

webmaster

Health, Wellness and Fitness

### "Good "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 6, 2020

Overall satisfied and wished we could have kept it working for longer. I would encourage anyone using mindbody to consider this as the integration is seamless.

Pros

The options were great, they had most of all we needed to attempt to engage with customers and hopefully keep them coming back. The ability to reach out and send marketing campaigns was very useful. Alot of the automation saved time and the addition of referral was something not seen in other software.

Cons

The mindbody integration was something that was problematic for us. We weren't using mind body and had a software that really working for our small business and didn't want to use mindbody. If this worked as well without it at the time we may have been able to use this software longer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Luke J.

Fitness Specialist

Health, Wellness and Fitness

### "Club OS is a solid fitness center software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 3, 2019

There is other fitness center software out there that is very comparable, but Club OS is a good choice, especially when you are doing any sort of scheduling.

Pros

Club OS is easy to use but also very straightforward. It is used more to increase overall revenue of your fitness center rather than a day to day functional software.

Cons

Club OS is great but is primarily better for scheduling with clients, not using as a general fitness center software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Lindsey G.

Fitness Consultant

Health, Wellness and Fitness

### "Club OS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2019

I have realized that I can book in calendar multiple people instead of going through and having to add later.

Pros

I like that I can search guests/ members with just 3 letters of first and last name. I like the Calendar and the availability options for my schedule.

Cons

It freezes from time to time. And can log you out when frozen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lea W.

Personal trainer

Health, Wellness and Fitness

### "Pretty user friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 25, 2019

Pros

Could keep up with client progress notes, see all clubs clients, check in for sessions

Cons

No remote use in the version we had to check schedule from

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Judy J.

Onboarding Specialist

Accounting

### "Club OS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 27, 2018

We have a lot of clients that use Club OS. We are finding that more and more of our franchise clients are requiring their franchisees to use them.

Pros

We like that we have a console with Club OS. When we get a new client that uses them, we email our Club OS contacts to have them added and in most cases, they are added within minutes! Their team is always friendly and courteous.

Cons

It would be great if you could download reports from their site, in addition to them being emailed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jose P.

Fitness Advisor

Health, Wellness and Fitness

### "Listen!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2018

I use the software to maintain client base for being a fitness advisor. Makes work easy.

Pros

Easy for use. Organized and well maintained. Updates consistently. Ability to manage client base and keep track of my business.

Cons

My overall experience has been good, so good overall.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Ryan H.

Fitness Advisor/Trainer

Health, Wellness and Fitness

### "Nice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2018

I work in the fitness industry and this makes it so much easier to manage prospects, new members, and old members and schedule appointments, I would recommend to anyone in health and fitness industry.

Pros

Organization and ease for follow ups and appointments and communication with other softwares, smooth operating system.

Cons

Occasionally glitchy, but not very often but overall experience has been great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149543/Club-OS/reviews/)

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