--- title: "Club OS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Club OS Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/149543/Club-OS/" page_type: "product" language: "en" --- # Club OS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Club OS ## What is Club OS? Club OS provides sales and marketing solutions for the fitness industry. Gyms and studios use Club OS to streamline and automate sales operations while also strengthening client relationships. Features include automated prospect/member follow-ups, in-house email marketing, texting, reporting, and more. Club OS integrates with the biggest names in the fitness industry making it easy to add the software to your existing process. Used by over 3,000 health clubs. ## What is Club OS used for? [Fitness](https://www.capterra.com/fitness-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 192 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Club OS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.club-os.com&name=Club OS) ## Club OS Overview Updated August 2026 AI summary Club OS supports fitness businesses of all sizes with tools for membership management, class scheduling, lead generation, and marketing automation. Accessible via cloud and web, it helps organizations track attendance, manage staff, process payments, and communicate with members. Its features also include online booking, reminders, event management, and self check-in, catering to both operational and sales engagement needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Club OS 4.2 (192) VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price Contact vendor Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (192) Ease Of Use 3.7 (2,978) Value For Money 4.1 (182) Value For Money 4.0 (2,056) Customer Service 4.2 (186) Customer Service 4.3 (2,285) ## Club OS alternatives [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (292)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (804)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149543/Club-OS/alternatives/) ## FAQs about Club OS Overview ### What problems does Club OS solve? Club OS solves messy scheduling, missed follow-ups, and scattered member records by combining calendars, call logging, reminders, contact history, and fast member search in one system. Fitness clubs, personal trainers, sales staff, and front-desk teams use it to coordinate appointments, manage prospects, handle cancellations, and track daily performance without paper-heavy workflows. Answer based on 72 reviews Overview ### Which roles and teams benefit most from Club OS? Club OS is most used by fitness sales teams, personal trainers, and gym managers who need to track leads, manage follow-up, and convert prospects into memberships. Operations leaders, studio managers, and owners rely on it to monitor performance, streamline member outreach, and keep sales and service workflows organized across the club. Answer based on 192 reviews Overview ### What company size and specific industries is Club OS built for? Club OS is designed for fitness businesses of all sizes, especially gyms, health clubs, and other membership-based fitness organizations. It suits teams that need to manage leads, schedule appointments, send reminders, and track performance in a fitness industry setting. Features and Usability ### What are the key features of Club OS? Club OS includes core lead generation and reminders, with differentiators in prospect management and follow-up tracking. Reviewers most often highlight scheduling tools like calendars, repeating appointments, and client sessions, plus member management features and built-in text and email communication for outreach, reminders, and contact history. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does Club OS integrate with? Club OS integrates with Referrizer for lead and marketing workflow connections. This native integration lets Club OS connect with a third-party platform used to manage outreach and follow-up across fitness and membership operations. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on Club OS? Club OS is generally easy to onboard for front-line staff, with reviewers saying the layout is simple and teams learn dashboards, follow-up tools, and scheduling quickly. It offers live online training, webinars, and documentation, though managers and admins often need more time for reports, settings, and system tips. Answer based on 15 reviews Getting Started and Support ### What customer support options does Club OS offer, and how do users rate the experience? Club OS offers chat support. User feedback on support is mixed: some describe service as prompt, helpful, and easy to work with, while others report slow responses, weak technical troubleshooting, inconsistent training, and frustration when sync or reporting issues take too long to resolve. Answer based on 19 reviews Features and Usability ### How well does Club OS handle prospect management? Club OS keeps prospect follow-up organized with contact logs, reminders, texting, and email tools for gym sales teams. Many staff members like the clear prospect records and appointment tracking, but some mention weak search, duplicate profiles, busy screens, and uneven syncing with member systems that can confuse prospect status. Answer based on 32 reviews Features and Usability ### Is Club OS good for managing sales leads? Club OS helps fitness businesses track leads, schedule follow-ups, and manage outreach from one place. Many sales teams value the call queues, notes, texting, and lead history, but some report delays in lead syncing, limited sorting and bulk actions, duplicate records, and a learning curve for newer staff. Answer based on 32 reviews ## Features AI summary Based on 2,674 Fitness reviews Capterra reviewers highlight these features as the top priorities when choosing fitness software: - **Client Management** (**55%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**53%**) Club OS supports **Online Booking**, which gives fitness businesses an easy way to let members schedule services and classes online. However, it does not include **Client Management** or **Electronic Payments**. Instead, it offers other important features such as **Class Management** (**49%**), **Payment Processing** (**53%**), and **Membership Management** (**47%**). These tools can help gyms and studios organize class schedules, handle transactions, and manage member accounts, helping businesses keep daily operations efficient and giving teams better visibility into member activity. Attendance Tracking Track the attendance of specific individuals or groups Class Management Create and schedule group classes, recurring appointments, and private sessions, etc. Contract/License Management Track, store, and access client contracts or licenses Dues Management Track and collect membership dues Email Marketing Create and send email blasts/campaigns Employee Management Track employee schedules, availability, and performance across projects and tasks Club OS 18 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Contract/License Management: Track, store, and access client contracts or licenses - Dues Management: Track and collect membership dues - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Lead Generation: Manage the process of attracting and converting business prospects into leads - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk --- Get Advice We can help you find the software with the features you need. Features 4.0 (192) 4.0 Based on 192 reviews ## Pricing Value for money 4.1 (182) ### Starting price Free trial available Value for money 4.1 (182) 4.1 Based on 182 reviews ## Integrations [ Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (186) 4.2 Based on 186 reviews ## User reviews Overall rating 4.2 Based on 192 reviews Filter by rating 5(76) 4(87) 3(21) 2(4) 1(4) Mentioned topic Sorted by most recent AN Anonymous User Team Lead Information Services ### "What best can you get for your GYM." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 8, 2022 Pros This is one of the best software that you can use in your gym for all your needs. We can send campaigns, emails, and SMS and manage all types of stuff related to the GYM. I am working on this software for the last 3 years. Cons I don't see any as we are working hard to make it best software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brie L. Fitness manager Health, Wellness and Fitness ### "We use clubos in our gym to reach out to members" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 6, 2020 we use this daily in our gym. we have never used another system but it seems to get the job done well! Pros you can have all of your leads(fitness and pt) in one area for all employees to contact. this also integrates with datatrak which makes it easy for us Cons you are unable to send multiple text blasts out to people or form lists of people to text. you have to text/ call each member individually which takes a lot of time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mitch M. Club Manager Health, Wellness and Fitness ### "Club OS Makes Life Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2020 Great software overall. The support articles are very well done and easy to follow. Pros Very robust software that is user friendly. You have the option to get into the weeds with all the options and categories, but also gives you the ability to keep things simple too. Cons There are a lot of tabs and menu options that make it a bit tricky to learn at first, but once you figure out where everything is and what it does, it is super helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mark C. webmaster Health, Wellness and Fitness ### "Good " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 6, 2020 Overall satisfied and wished we could have kept it working for longer. I would encourage anyone using mindbody to consider this as the integration is seamless. Pros The options were great, they had most of all we needed to attempt to engage with customers and hopefully keep them coming back. The ability to reach out and send marketing campaigns was very useful. Alot of the automation saved time and the addition of referral was something not seen in other software. Cons The mindbody integration was something that was problematic for us. We weren't using mind body and had a software that really working for our small business and didn't want to use mindbody. If this worked as well without it at the time we may have been able to use this software longer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LJ Luke J. Fitness Specialist Health, Wellness and Fitness ### "Club OS is a solid fitness center software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 3, 2019 There is other fitness center software out there that is very comparable, but Club OS is a good choice, especially when you are doing any sort of scheduling. Pros Club OS is easy to use but also very straightforward. It is used more to increase overall revenue of your fitness center rather than a day to day functional software. Cons Club OS is great but is primarily better for scheduling with clients, not using as a general fitness center software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lindsey G. Fitness Consultant Health, Wellness and Fitness ### "Club OS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2019 I have realized that I can book in calendar multiple people instead of going through and having to add later. Pros I like that I can search guests/ members with just 3 letters of first and last name. I like the Calendar and the availability options for my schedule. Cons It freezes from time to time. And can log you out when frozen Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lea W. Personal trainer Health, Wellness and Fitness ### "Pretty user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 25, 2019 Pros Could keep up with client progress notes, see all clubs clients, check in for sessions Cons No remote use in the version we had to check schedule from Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Judy J. Onboarding Specialist Accounting ### "Club OS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 27, 2018 We have a lot of clients that use Club OS. We are finding that more and more of our franchise clients are requiring their franchisees to use them. Pros We like that we have a console with Club OS. When we get a new client that uses them, we email our Club OS contacts to have them added and in most cases, they are added within minutes! Their team is always friendly and courteous. Cons It would be great if you could download reports from their site, in addition to them being emailed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jose P. Fitness Advisor Health, Wellness and Fitness ### "Listen!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2018 I use the software to maintain client base for being a fitness advisor. Makes work easy. Pros Easy for use. Organized and well maintained. Updates consistently. Ability to manage client base and keep track of my business. Cons My overall experience has been good, so good overall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Ryan H. Fitness Advisor/Trainer Health, Wellness and Fitness ### "Nice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2018 I work in the fitness industry and this makes it so much easier to manage prospects, new members, and old members and schedule appointments, I would recommend to anyone in health and fitness industry. Pros Organization and ease for follow ups and appointments and communication with other softwares, smooth operating system. Cons Occasionally glitchy, but not very often but overall experience has been great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149543/Club-OS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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