# Page 5 | Club OS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Club OS the right Fitness solution for you? Explore 192 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149543/Club-OS/reviews --- Club OS 4.2 (192) [View alternatives](https://www.capterra.com/p/149543/Club-OS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Club OS ## Showing most helpful reviews Showing 101-125 of 192 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Claudia H. Personal Trainer Used the software for: 1-2 years ### "I use clubos every day to schedule all clients and events" September 7, 2017 4.0 Pros The system is easy to use, other staff members can view my schedule. I can program sessions on repeat Cons If a member is assigned to another trainer, i can't assign that person to myself in order to complete my sessions. Review Source NP Naomi P. Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good" September 1, 2017 4.0 Pros I like being able to set goals for staff and easily able to keep track of use. Very effective lead support. Cons too many features and hard to access as far employee side. Would like to be able to have them delete users Review Source JL Jeromy L. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "I love Club-os. It's user friendly and great for business. " August 17, 2017 5.0 Benefits I get from this software is keeping track of all my clients and extremely easy scheduling. Pros I love how easy it is to stay on top of my clients and schedule using the software. I can go back or forward as far as I need with ease. Review Source DB David B. Club Manager Used the software for: 1-2 years ### "It does what i need it too do. " August 31, 2017 4.0 Pros If used correctly It can help you stay very organized and stay on top of your prospects more efficiently. Cons It doeskin automatically dial calls to your phone for you.... that would be a great feature to look into. Review Source JE John E. Operations Manager Used the software for: 1-2 years ### "Simple and easy" August 17, 2017 4.0 Pros It is easy to navigate through the system. I can find members quickly and easy. Set appointments quickly. Cons it would be beneficial to if there was easy way to access the presentation from the home page in club os. Review Source RL Robin L. Certified Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall Club OS is helpful and meets my needs as a Personal Trainer." August 17, 2017 4.0 Pros Setting my weekly availability; Looking up clients gym attendance (check-ins) and overall activity/club usage Cons Inability to edit time length of past appointments; Inability to attach PDF files to emails/messages Review Source LL Leonard L. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple to use, and applicable." August 17, 2017 5.0 Pros Calendar and availability tool has proven to be very useful, i like that this links with each client's details and training history with anytime fitness gyms. Cons There isn't too much that comes to mind when I think about what I don't like about the software. The only thing i could possibly change would be ability and ease to use something like this on an app. Review Source SO Sondra O. Owner/Manager Used the software for: 6-12 months ### "There is not as much flexibility with this software as a previous program we had used." August 18, 2017 4.0 Pros We do like that this program communicates with Club Hub. I also like the scheduling tool on the Calendar. Cons The reports, it isn't simple and easy to check numbers. The report is also huge and very difficult to read. Another stumbling block for us has been that training clients can still be booked for sessions even when their package has run out. Review Source BM Brianna M. Receptionist Business Supplies and Equipment Used the software for: 1-2 years ### "Using Club Os has brought a lot of business for this company. It is genius." August 31, 2017 5.0 A lot of time to schedule apponments Pros I love that members are able to reply back without having to actually know your phone number. It is easy to reach out to members, and them reach out to us. Cons \\ Review Source SG Shelley G. HR Generalist Health, Wellness and Fitness Used the software for: 2+ years ### "I find Club OS to be very user friendly and our sales staff likes the functionality." October 18, 2017 5.0 This is the best system out there for the price that we pay. Pros I like it's ability to sync with ABC seamlessly as well as the follow up system for our sales staff. Cons We were really excited to use the digital guest waiver on tablets in the club, but unfortunately this never worked out. Even after meeting with Club OS to try and resolve the issue, we were unable to get this issue resolved. Review Source TA Taylor A. CSR Apparel & Fashion Used the software for: 6-12 months ### "The software is easy to use and is a huge benefit to success with application of this program. " September 11, 2017 4.0 Using this with my leads to not only protect them but track contact Pros I like that you can text from the computer to clients and track how many times that client has been contacted. Direct link with Club systems for lead protection Cons How you have to input an email to submit form. The "x" button to get out of a lead window was hard to notice at first Review Source AG Autumn G. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "absolutely extrodinary. this app is so helpful for our business" August 17, 2017 5.0 Being able to sufficiently reach out to members and also people who are interested in our gym. Also the close work with gym phone Pros How easy it is to use and to find everything. Reaching out to our members has never been so easy! Cons having follow ups on days they know I am not in the office. Also not having more options of things to send to our members Review Source cV chris V. Sales Manager Used the software for: 6-12 months ### "very useful and very good interface" August 25, 2017 4.0 Pros The interface and being able to track all of the stats. I also like how I can integrate my appointments with the rest of my staff. Cons Not being able to make many changes. Very good selection but it would be nice if I could manually set a time, or more things along those lines. Wish I could also reset stats on my own. Review Source KS Kevin S. Personal trainer Professional Training & Coaching Used the software for: 6-12 months ### "It's easy to use" August 21, 2017 4.0 Organization Pros I like the scheduler/calender the best. It is easy to schedule people for training sessions and allows notes to be taken that go to the trainer notes. Cons I dislike how short the general notes are. Can't take detailed notes in that section. As a trainer lots of notes are needed to be written down for clients. Review Source KK Kyle K. GM Used the software for: 6-12 months ### "Beats making phone calls" August 17, 2017 4.0 Not having to make as many phone calls. Pros Ease of communicating with prospects/members instead of having to make phone calls. Follow up reminder with fitness assessments Cons Faster response time with issues. Wish there was a count down for guest who are on a 7 day pass so we can let them know how many days they have left. Review Source BB Brandon B. Trainer Used the software for: 6-12 months ### "Very clitchy. " September 8, 2017 4.0 Pros I like that the scheduler. Also i like the way the leads come up. And the way my info was put in. I like the way the way my appointments come up on the front screen. I like that Cons The software is very clitchy. And the way the training packages won't work too is. It's a pain. Also, can't sign up for classes. Review Source JJ James J. Fitness Advisor Used the software for: 6-12 months ### "it has been 50/50. One think I wish I was able to do is text referrals in my system. " September 11, 2017 3.0 Pros I like most about this software is that I am able to push out follow up dates to when I don't want to call some one the next day. Cons I wish I was able to text my referrals in my system when I put them in OS. Another thing is being able to save a hot leads tab and so I can keep track of most potential sales. Review Source CD Chase D. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall great experience, very solid tool to manage large amounts of leads." September 3, 2017 4.0 Compressing many tasks into one software makes organization a breeze and allows for more time to be spent truly working on building my business. Pros Everything you could possibly need is in the same platform. Makes managing clients and generating new leads extremely easy and keeps everything organized with very little effort on the users end. Cons I do think that the calendar integration needs to be refreshed more frequently. I sync my club-OS calendar with my google calendar and sometimes it can take 24 hours for a new event to move over from club-OS to the google platform. If it could reliably update all of the time I feel like more users would be inclined to sync the two together. Review Source KW Kenzie W. H2i Used the software for: 6-12 months ### "It was great" August 21, 2017 5.0 Pros You could text easily with client. Made it easy to see what was asked and how they responded to certain tasks or questions. Cons it would not connect with club hub easily. Made the call task difficult because you had to go through the same list of individuals to make sure they had received their call. Review Source TR Teofilo R. Fitness Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "It has been a very important function for my daily " August 17, 2017 4.0 Pros The software really allows you to break your schedule down in detail, without having to worry about accomplish 20 steps to get it done. Very user friendly! Cons At times the email does not send to the recipient even after the email has been imputed, and the "send email" box has been checked. Review Source BW Briana W. Personal trainer Used the software for: 6-12 months ### "It's been a good experience. " August 19, 2017 4.0 Pros The calendar. I like the Notfication systems to clients and ease of seeing when they are due payment. I also like the history of measurements in a row to see any changes. Cons In the fitness profile there is no way that we've found to access the notes after you leave one. Very frustrating. Review Source CJ Chris J. Studio Manager Used the software for: 6-12 months ### "It really help us increase the amount of prospects that we got into the studio" August 22, 2017 4.0 Pros I love that the program takes the thinking away from my employees of when and how to reach out to prospects. Cons I dont like the fact that the reports are not correct. I know that this is due to us using MBO for our membership base and class bookings but its still frustrating. Review Source AL Alec L. Sales Associate Health, Wellness and Fitness Used the software for: 6-12 months ### "Really great, easy to use system. " September 5, 2017 4.0 Easy way to keep up with clients and potential clients. Pros I like that when messaging clients, I can set the date in which they will pop up on my follow-ups when I am messaging. Cons When you don't use an override date on a client, instead of setting it to the next day or staying in follow-ups Review Source EC Emily C. H2i Used the software for: 6-12 months ### "Club OS is a great system to use for prospecting for our club! " August 17, 2017 5.0 Pros The follow up system! It makes keeping in touch with prospects and members easy and painless. You never miss a touch point! Cons Sometimes it doesn't sync with club hub the same day so member numbers may look off. I also wish we could customize our follow up table ourselves. Review Source GH George H. Personal trainer Used the software for: 2+ years ### "It is for lack of a better word, too clunky. " August 31, 2017 3.0 Pros Nothing stood out. The system was either not integrated with the other system TFF uses (datatrak) or the people at the administration level were not doing their jobs. Cons In the world of smartphones and apps, who wants to use a browser based system. Myfitnesspal has club is beat for client/trainer usability. Review Source Similar Products Featured