--- title: "GoCo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoCo Software - reviews, pricing plans, popular comparisons to other Time Clock products and more." source_url: "https://www.capterra.com/p/149545/GoCo/" page_type: "product" language: "en" --- # GoCo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoCo ## What is GoCo? Embrace the digital age with GoCo's modern time tracking software. Employees can clock in and out or log hours on their timesheets from any device. Whether your team is on-site, remote, or hybrid, our intuitive interface makes it easy to create schedules, accurately log hours, and manage PTO, all in one place. Leverage our time tracking tools like geofencing, project codes, and built-in overtime rules so you can confidently track the what, where, and when of your employees’ time. ## What is GoCo used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 117 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Human Resources / 2026 - Onboarding / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoCo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=GoCo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoCo 4.4 (117) VS. [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (116) Ease Of Use 4.9 (1,927) Value For Money 4.5 (84) Value For Money 4.8 (1,583) Customer Service 4.4 (92) Customer Service 4.7 (1,656) ## GoCo alternatives [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [4.6 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110968/BambooHR/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [4.4 (7,257)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155895/WorkforceNow/) [View all alternatives](https://www.capterra.com/p/149545/GoCo/alternatives/) ## FAQs about GoCo Overview ### What problems does GoCo solve? GoCo solves paper-heavy onboarding, scattered HR records, slow PTO and benefits administration, and missed compliance or approval tasks by centralizing forms, e-signatures, reminders, and employee self-service. HR teams, small-business administrators, managers, and multi-location employers benefit most from faster new-hire setup, cleaner documentation, and fewer manual follow-ups. Answer based on 80 reviews Overview ### Which roles and teams benefit most from GoCo? GoCo is most used by HR teams, operations leaders, and executives who need to streamline onboarding, employee record management, benefits administration, and policy tracking. Office managers and finance staff also benefit from centralized workflows for payroll coordination, document collection, compliance tasks, and day-to-day administrative oversight across growing organizations. Answer based on 116 reviews Overview ### What company size and industries is GoCo built for? GoCo is used by HR departments and payroll, benefits, and compliance teams, primarily in small businesses at 75%, with Computer Software as the top industry at 14%. It also serves midsize businesses at 23% and appears often in Insurance at 9% and Non-Profit Organization Management at 6%, including companies migrating from TriNet HR Platform. Answer based on 116 reviews Features and Usability ### What are the key features of GoCo? GoCo includes core HR features such as employee onboarding, employee self service, document management with electronic signature, payroll, and time off management. Differentiating features include configurable workflow automation, benefits administration, and employee profiles in a central portal, with integrations that connect payroll, ATS, and communication tools. Answer based on 38 reviews Integrations ### Which third-party tools and platforms does GoCo integrate with? GoCo integrates with Slack, Gusto, JazzHR, and iSolved, with reviewer mentions also citing ADP and Outlook Calendar. Its catalog shows more than 50 integrations overall, including Google Drive, Gmail, Google Calendar, Dropbox, Box, Checkr, Asana, and Airtable across communication, document storage, hiring, and workflow tools. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does GoCo offer? GoCo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars cover group learning sessions, documentation serves as written reference, and videos offer self-paced viewing. Answer based on 9 reviews Getting Started and Support ### What customer support options does GoCo offer, and how do users rate the experience? GoCo offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, friendly, and helpful, especially during setup and customization. Some reviewers, however, report inconsistent rep knowledge, turnover, delayed follow-up, and payroll or implementation issues that took too long to resolve. Answer based on 38 reviews Features and Usability ### How well does GoCo manage employee information? GoCo keeps employee records organized and easy to access for HR teams and staff. Small business teams often use it to store personal details, benefits, tax forms, PTO history, and onboarding documents in one portal, though some admin data changes and niche HR functions may still require support help. Answer based on 23 reviews Features and Usability ### How good is GoCo for payroll? GoCo handles basic payroll tasks well for many small and midsize teams, especially when paired with time tracking and HR workflows. Payroll setup, syncs, and processing can feel smooth for some companies, but others report delays, support gaps, reporting limits, and integration issues with certain payroll providers. Answer based on 21 reviews ## Who uses GoCo? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 11,786 Time Clock reviews Capterra data shows that buyers of time clock software rank the following features as their top priorities: - **Clock In/Out** (**66%** of reviewers rated this feature as critical) - **Employee Time Tracking** (**60%**) - **Timesheet Management** (**53%**) GoCo includes all three features that reviewers rate most important: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, manage employee time more efficiently, and maintain organized timesheets for payroll and attendance oversight, allowing teams to reduce manual errors and keep daily time records up to date. Timesheet Management 4.7 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 3.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payroll Management 4.3 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.6 (51) 92.16% of 51 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Onboarding 4.7 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Time Off Management 4.6 (26) 100.00% of 26 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests GoCo 99 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Break Management: Manage and track employee breaks - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Geofencing: Virtual perimeter for a real-world geographic area - Goal Management: Allows employees to set and manage work or career related goals - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Project Time Tracking: Measure time to completion or hours worked for projects - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Punch card: Clock in and out online or with a card - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retirement Plan Management: Set up and manage retirement benefits for your employees - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (116) 4.2 Based on 116 reviews ## Pricing Value for money 4.5 (84) Free Trial [View pricing plan details](https://www.capterra.com/p/149545/GoCo/pricing/) Core Custom Quote Available Growth Custom Quote Available Ultimate Custom Quote Available Value for money 4.5 (84) 4.5 Based on 84 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (92) 4.4 Based on 92 reviews ## User reviews Overall rating 4.4 Based on 117 reviews Filter by rating 5(74) 4(30) 3(6) 2(4) 1(3) Mentioned topic Sorted by most recent JC Jessica C. HR Manager Publishing ### "Effective HR Solution for Medium-Sized Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 26, 2026 Overall, I've had a solid experience with GoCo, using it regularly to streamline HR tasks and benefits administration. It's been a reliable tool, with some minor hiccups along the way, but its user-friendly interface and helpful support team make it a valuable asset to our team. Pros GoCo's workflows for employee onboarding and offboarding are pretty solid, we've streamlined our process significantly after about six months in. Cons Not a huge deal, but the mobile app's UI took a bit to figure out, especially for our team's less tech-savvy members, works well enough though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ezequiel D. Production coordinator Religious Institutions ### "Save yourself the tax headache and look elsewhere for payroll management " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2026 Pros The time tracking was fine, I believe that was why my company switched to them from trinet. This was really the only aspect of the software that worked well. Cons Their customer service is awful. They not only messed up all our W-2s, but have yet to send the corrected ones after many requests and reminders. We’re now a week from the tax deadline and our entire staff will have to file for an extension this year. Instead of being transparent about the process it’s been nothing but platitudes and canned responses like “thanks for your patience” Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) I believe it was a cost saving decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Connie H. controller Marketing and Advertising ### "Worth the Money" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 12, 2026 Our overall experience with Go Co has been a good one and we are happy we made the decision to purchase the software. Pros It was easy to install and implement. There wasn't much of a learning curve because it is a pretty intuitive software Cons It is a little bit on the expensive side. However, we were able to justify the cost because it does simplify the onboarding process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Brianna T. Project consultant Health, Wellness and Fitness ### "Gives you the basic functionalities " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 23, 2025 Pros GoCo has basic functionalities for small businesses looking for an HRIS. They were able to help us organize our employee database when we did not previously have one. Cons GoCo has promised features that were never delivered, or were delivered much later than promised. We also did not have the support we were looking for through implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Emily S. Manager Construction ### "Excellent choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 October 9, 2025 My overall experience is that I would definitely recommend this to anyone wanting to Use it for payroll Pros I like the value for your money.The scheduling and time clock and the payroll, it all gives a good learning curve.The security as great as well Cons Sometimes, the onboarding can be a little bit confusing, but in the end it helps the employee.There are some bugs and issues that need to be worked out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sarah S. COO Marketing and Advertising ### "Avoid at all costs - unhelpful and inaccurate" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2025 Horrible I do not recommend using them if you need to ensure tax compliance. Moves very slow and most people stay siloed vs help you. Pros \[sensitive content hidden\] was helpful in payroll. He seemed the most empathetic out of the media of individuals we came across during our turbulent times. Cons I’m not able to find anything I like. It’s been six weeks and we haven’t been able to pay the \[sensitive content hidden\] because they don’t understand how to fix an issue they created with S Corp. tax benefits. I feel like we’ve had to describe tax code and everyone is so stuck in their silo. No one would track down the actual issue until about week four. I’m the COO and I haven’t gotten paid in a month. Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Forced to due to massive price hike for their enterprise focus Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) [Rippling](https://www.capterra.com/p/172127/Rippling/) Reasons for choosing GoCo Their transition team seemed knowledgeable and confident Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jon V. Owner Veterinary ### "Strong starters, weak finishers" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 9, 2025 Strong starters, weak finishers. During the onboarding process with them, it was obvious that some of their 'onboarding team' were either rookies at their jobs, or just didn't understand what their jobs were. We're still dealing with payroll tax issues that they created during the onboarding process- and they're blaming Gusto- and Gusto is blaming GoCo. When seeking support online their responses are usually a link to a page on their help site. They seem to get more responsive as their renewal comes up, and all of a sudden they want our feedback. Most of the people we've talked to within the organization don't find solutions, just offer lip service. Pros We liked the ability to streamline our onboarding process. Different tasks can be assigned to different individuals, and deadlines could be set. The onboarding process is about the only pro that I can think of. Cons Their support is close to non-existent. I have never been able to connect to a live person on the phone. We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are always days away from a response. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing GoCo Pricing was the main consideration. We were also told the onboarding process would be easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Juan S. Senior Consultant Chemicals ### "HR that automates payroll, onboarding, and compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 27, 2025 HR processes from hiring to time off became less fragmented. Dashboards made payroll seamless, and compliance easier to monitor. Pros Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time tracking, benefits, and documents are all in one place. Cons Learning curve bites while creating data maps and workflows for enhanced reports, whereas bug fixes require careful follow-up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Aziza H. Program Manager Health, Wellness and Fitness ### "Could use some work" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 July 23, 2025 Pros The onboarding was meant to be easy and effective. It didn’t quite meet the mark and was pretty difficult to navigate Cons Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very complicated in the individual field that they require required you to add to your PDF in order to make it affordable form was overly Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) We wanted the HR benefits in the on boarding packet and making on boarding seamless, but connect team ended up being a better alternative than Goco Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC LaKeita C. Owner CEO Health, Wellness and Fitness ### "Don't Do It" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 5, 2024 I would not recommend GoCo to anyone. There are a number of glitches in the system and not enough support. Pros The interface is sleek. The team page looks good. Cons Payroll is TERRIBLE. The system is constantly giving an error message that you can't fix. You have to wait on GoCo to fix it. Currently, sitting on the phone trying to troubleshoot a payroll that was submitted on 11/1. It's 11/5 and my pay date is today. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149545/GoCo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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