# Page 4 | GoCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GoCo the right Time Clock solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149545/GoCo/reviews

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GoCo

4.4 (116)

[View alternatives](https://www.capterra.com/p/149545/GoCo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of GoCo

## Showing most helpful reviews

Showing 76-100 of 116 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kelsey H.  
Asset Manager  
Oil & Energy  
Used the software for: 2+ years

### "Great for benefits"

January 29, 2021

5.0

Pros

Organized team info, benefits coordination and onboarding

Cons

We didn't opt into payroll because of cost

Review Source

Response from Intuit

February 8, 2021

Hi Kelsey, Thank you so much for your review on GoCo! We are so glad to hear that you have found the team info, benefits coordination and onboarding features helpful. We also value your feedback on payroll pricing, and have passed that along. Please do not hesitate to reach out with additional questions or suggestions at any time! Thank you! - Aimie Y.

VR

Verified Reviewer  
Human Resources Director  
Insurance  
Used the software for: Less than 6 months

### "Super easy to use, excellent support"

December 18, 2017

5.0

We've been able to dramatically reduce the time spent on administrative tasks. I can now spend my time focused on our people rather than spreadsheets and fax machines!

Pros

Easy to use, easy to navigate. The ability to integrate with our current payroll was huge. The benefits and HR tools are excellent - 'magic docs', employee onboarding and self-service benefits especially have saved us countless hours

Cons

We've not come across anything we're unhappy with so far. The 'team feedback' features could be improved, but we are not currently using that section

Review Source

ML

Matt L.  
Rapid Development Team Lead  
E-Learning  
Used the software for: 1-2 years

### "Useful platform for PTO/Vacation and benefits management"

October 12, 2023

5.0

GoCo has simplified and improved HR-related team management. The interface is clean and easy to use. Overall, it's a great tool. I'd be interested in trying more of its features if my organization decides to adopt them.

Pros

As a team lead in my organization, GoCo helps me easily manage my team's PTO/Vacation time in a well-designed interface. I also enjoy having my benefits in one central location on GoCo.

Cons

There are not necessarily any features that I dislike about GoCo, although I don't think my organization is using all of the features such as the time tracking. There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter.

Review Source

JB

Jamie B.  
HR Generalist  
Telecommunications  
Used the software for: Less than 6 months

### "Very straightforward and user-friendly interface"

October 12, 2023

4.0

I look forward to continuing to use this platform.

Pros

The platform is very simple, intuitive, and easy to use. I really like that there are so many training resources freely available to maximize what we can do on the platform.

Cons

The reporting (especially custom reporting) needs to be expanded upon.

Review Source

MN

Monica N.  
Accounting Manager  
Public Relations and Communications  
Used the software for: 2+ years

### "Great and easy to use onboarding tool!"

February 3, 2021

5.0

Pros

Ease of use. Employees also like the ease of use. On boarding is paperless.

Cons

Don’t think there is something I have in issue with.

Review Source

Response from Intuit

February 8, 2021

Hi Monica, Thank you very much for your review on GoCo! We are so happy to hear that you find the platform easy to use and helpful for paperless onboarding. We value your feedback, so do not hesitate to reach out to our team with questions or suggestions at any time. Thank you! - Aimie Y.

JL

Jaime L.  
ED  
Legal Services  
Used the software for: 6-12 months

### "I'm a fan"

October 12, 2023

4.0

Pros

Great user interface. Instant access to the info I need.

Cons

My HR person tells me that it has been hard to get a response when she has questions.

Reason for choosing GoCo

Ease of use.

Review Source

MK

Melanie K.  
Co-Founder | Managing Partner  
  
Used the software for: 6-12 months

### "If you are looking for a one stop HR portal - look no further than GoCo"

November 16, 2017

5.0

Pros

I love the fact that not only does it integrate with our Slack platform - it is very comprehensive as far as managing our HR systems. It keeps our team organized - we can see benefits, documents, vacation and other time off requests in one place. It makes our new employee onboarding a breeze!

Cons

Our vacation time doesn't track as well as we'd like and the response time from some team members was a little laggy but that particular issue has been resolved by their restructuring of their internal team.

Review Source

TN

Tuan N.  
IT Asset Management Team Lead  
Insurance  
Used the software for: 6-12 months

### "Great useability"

October 17, 2023

3.0

Pros

Very intuitive and easy to get into. UI is very simple which is a good thing.

Cons

Search function with filters would be nice to have for a company my size.

Review Source

TP

Tamara P.  
Director, Training  
Insurance  
Used the software for: 1-2 years

### "Very Satisfied"

October 14, 2023

5.0

Pros

I enjoy the fact that the software is simple and easy to navigate.

Cons

I have no complaints. Very pleased that it is user-friendly and can access on the go!

Review Source

AH

Annie H.  
Director of Client Solutions  
E-Learning  
Used the software for: 6-12 months

### "Works for me"

October 12, 2023

5.0

Pros

As a manager, GoCo has made it easy to track vacation and OOO time

Cons

Our transition to a new tool was tricky, but once we had things setup it was good.

Review Source

JW

Jessica W.  
HR  
Construction  
Used the software for: I used a free trial

### "Great HRIS System"

July 15, 2021

5.0

Great! I really enjoyed working with the team. They were all very helpful.

Pros

I loved that it was very customizable and the implementation specialist were very knowledgeable about all aspects of the software.

Cons

The time tracking data didn't work well for our company. We are a union contractor and unfortunately needed a more detailed system.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Review Source

DL

DARRENE L.  
Billing Representative  
Medical Practice  
Used the software for: 2+ years

### "All-in-One HR Platform"

February 12, 2021

5.0

GoCo is a user-friendly HR system that allows employees and employers to connect real-time easily.

Pros

I like how uncomplicated it is to plot time-off requests and how easy the managers can approve them.

Cons

I may have limited access but every time I would click on the Calendar nothing would come up.

Review Source

KH

Kimberly H.  
Controller  
Information Technology and Services  
Used the software for: Less than 6 months

### "Go-Co"

October 17, 2023

5.0

So far it has been good. Alot to testing things on my own to see if they work.

Pros

The time off reporting is the best feature for our smaller company and also the onboarding workflows are great for our small company to remember all the things needed to onboard a new employee.

Cons

Trying to get someone to help you with a specific issue.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Review Source

MR

Matt R.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great HR and On boarding Solution"

February 25, 2019

4.0

Pros

Very easy to use. Great way to manage our on boarding, PTO and HR needs.

Cons

Disappointed that GoCo has gone to up-charging for functionality when they swore they wouldn't do that like Zenefits did in the sales cycle.

Review Source

FA

Fernando A.  
Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Benefits Management Software"

February 3, 2021

5.0

Pros

It’s easy to use and enrollment in benefits is very straightforward

Cons

It would be great to have a summary of key dates such as open enrollment windows

Review Source

Response from Intuit

February 8, 2021

Hi Fernando, Thank you for taking the time to review GoCo! We are so happy to hear that you enjoy the benefits enrollment features, and the platform's ease of use. We also value your feedback on key dates/open enrollment, and have passed that on to our team. Do not hesitate to reach out to us at any time with questions or suggestions. Thank you! - Aimie Y.

LN

Lacey N.  
Marketing & HR  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great paperless hiring for small business - FREE"

November 17, 2017

5.0

Pros

First, this software is completely free! I was amazed because it is a great product for nothing. They are open that they'd like to set you up with their benefits provider. They did call once, but it was no pressure and they were quick . You can start a hire from start to finish here and it sends them an email letting them know they need to fill out paperwork online. It really streamlines my process. Employees can also update their direct deposit and request vacation days here. It has a very modern look and feel and customer service is AWESOME. They get back to you so quickly. Great product that syncs with Slack, PayChecks, ADP and Outlook calendar.

Cons

I am waiting for more functionality. I'd like to be able to retroactively add current employees with ease. Currently, I'd have to enter them individually. But the software is free and streamlined my onboarding so I'm happy.

Review Source

LS

Liefen S.  
QA Implementations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Ease of Use"

February 3, 2021

5.0

Pros

I like the ease of use and the tracking of all my needed HR items in one-stop

Cons

nothing really. I've been happy. I'd love to see the calculated vacation days that I will have earned at each month rather than what's I've earned to be able to plan my PTO more effectively and save me the time of asking my HR rep.

Review Source

Response from Intuit

February 8, 2021

Hi Liefen, Thank you very much for your review on GoCo! We're so glad to hear that the ease of use and HR-related item tracking has been helpful for you. We also value your constructive feedback, so we have passed along your comments on vacation days and PTO to our team. Please do not hesitate to reach out to us at any time with questions or additional suggestions. Thank you! - Aimie Y.

PS

Philip S.  
Segment Leader  
Industrial Automation  
Used the software for: 2+ years

### "Easy, simple, effective. "

October 10, 2023

5.0

Pros

GoCo has a very simple and intuitive interface, making it easy for employees to log on and access a variety of key features. I liked how accessible the service was via computer and mobile, particularly the user interface!

Cons

I did not personally have any complaints about GoCo, it met all of my needs.

Review Source

SM

Shane M.  
Co-owner  
Construction  
Used the software for: 1-2 years

### "Awesome app! "

October 10, 2023

5.0

Pros

We love that our times in/out are always organized and that our staff can see it daily

Cons

Sometimes the app with lag when cell service isn’t great

Review Source

HB

Hannah B.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very simple and easy to use"

October 12, 2023

5.0

Overall, it does what we need for holding information and organizing team dynamics.

Pros

We use it for time off tracking, and onboarding documents. Great feature is the team org chart.

Cons

A bit difficult to do goals for direct reports.

Review Source

TN

Tumusiime N.  
News reporter  
Information Services  
Used the software for: 2+ years

### "Ease of function "

October 28, 2023

5.0

Pros

Very convenient for a company that employees work on multiple location

Cons

Nothing much to say ,but it only crashes on Android mobile phone which need reinstalling

Review Source

JV

John V.  
Lead monitors tech  
Events Services  
Used the software for: 2+ years

### "Thanks Goco!"

January 29, 2021

5.0

Great experience, I never had any problems with using Goco

Pros

This is so easy to use to keep track of benefits and attendance or to retrieve tax information and so much more.

Cons

There were no issues, I like all options and information

Review Source

Response from Intuit

February 8, 2021

Hi John, Thank you so much for reviewing GoCo! We are happy to hear that the platform has helped with tracking benefits and attendance, as well as retrieving tax info. We always value your feedback, so do not hesitate to reach out with any additional questions or suggestions at any time! Thank you! - Aimie Y.

NH

Nicole H.  
Learning Experience  
E-Learning  
Used the software for: 1-2 years

### "Good for users"

October 12, 2023

4.0

Pros

I like have a central place for time off requests and benefits information.

Cons

There are a lot of features that don't seem pertinent to me

Review Source

RW

Racheal W.  
Dsp  
Individual & Family Services  
Used the software for: 2+ years

### "Great overall"

February 5, 2021

5.0

Makes filling out forms easy and getting information I need easy as well

Pros

Quick and easy and simple to use. Signing forms for hr is a breeze as well.

Cons

I have no comment for this. Never had an issue to dislike anything.

Review Source

Response from Intuit

February 8, 2021

Hi Racheal, Thank you very much for your review on GoCo! We're so happy to hear that your HR form-signing process has improved with our platform. Your feedback is valued and appreciated, so feel free to reach out to our team at any time with questions or suggestions. - Aimie Y.

IS

Isolina S.  
PMO Lead  
E-Learning  
Used the software for: 6-12 months

### "User Friendly!"

October 23, 2023

3.0

Pros

Easy to use product! It's very visual and user friendly.

Cons

Integration with our business took longer than planned, but once up and running it was good. It will be helpful to have more nano size training to better understand and get to know all of GoCo's capabilities.

Review Source

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