Who Uses This Software?

Clarcity works with organizations in all sectors where management has identified travel and entertainment costs as an opportunity to better optimize spending.


Average Ratings

30 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Clarcity
  • www.clarcity.com
  • Founded 2010
  • United States

About Clarcity Travel & Expense

Clarcity is an integrated business travel and expense management solution. Clarcity empowers budget managers to control travel costs through dynamic policies and negotiated rates, allows senior executives to measure how wisely travel dollars are being spent, and saves time for travelers and the finance department by automating the expense reporting process.


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Clarcity Travel & Expense Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Clarcity Travel & Expense Reviews Recently Reviewed!

It's easy to use, upload your receipts and voila!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the fact that all previous expense reports are saved plus receipts are saved as well.

Cons: The phone app, I haven't been able to get it to work with my phone's camera to upload receipts. This would make it much easier.

Not Incredibly Difficult to Navigate

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The receipt capture was nice and the submission process was smooth. As for all other pages, they seemed to run well.

Cons: Not all of it was intuitive. While trying to submit an expense, the total amount at the top froze when I attempted to update it. That led to the form being invalid and not saving.

Clarcity make inputting expenses into a system very straight forward and simply.

May 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I truly like nothing more than simplicity, which make me love using the software. At times I find myself filled with joy using this software.

Cons: I don't dislike the software, but I guess I can mention the lack of functionality compared to some of the other major players.

Overall: The benefits I received from this software is a simply and easy process of getting expense approved in a timely manner.

It's really user friendly and not hard to understand.

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's functionality. It's fairly easy to navigate through the system. For the most part it is self explanatory.

Cons: Not able to access it away from work. When trying to login away from work it doesn't seem to work or have the same functions available, but that could possibly be a user error.

Overall: Allows me to turn in all reports that I am required to turn in on a weekly basis.

I wish the app would work on my phone.

May 08, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to upload receipts from the computer. I also like the date drop down menus which are helpful.

Cons: Unable to upload more than one receipt at a time and the app doesn't work on my Samsung device. I would like to scan in receipts more easily.

The software was very easy to use with my task of building and submitting an approval.

May 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use is my biggest hype. It doesn't take no time to sit down and have your remote done in a matter of minutes.

Cons: Features and functionality is the down fall. I think more things should be added. I am use to using concur and I feel as if that software offer more things.

We changed to Clarcity from a more expensive service and we get the same features for less money.

May 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I enjoy the customer service that we have received because it is a lot more personal than what we have had with larger companies.

Cons: It can be a little hard to navigate the inside interface and it is not always intuitive of how to navigate.

Overall: lower cost

Great Value and Constantly Improving

Apr 25, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use. Mobile Phone app available. Works like you expect.

Cons: Itemization process has you manually calculate each line item versus being automated.

Overall: I use Clarcity mutliple times per month as well once at the end of the month to submit a monthly credit card expense report. I'm able to do exactly what I need every time. Itemization can be a challenge but I suppose that would be with any expense system. Overall, I recommended it for the value. Previously, we used Concur.

Clarcity Mileage

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great site.. Will use again and again

Cons: None

Overall: Great site to keep everything organized and have management keep up with everything as well. I travel about once a week and this is a great tool to help me get my money back for the gas and mileage for my vehicle

Recommendations to other buyers: Great way to keep everything in order

Q1 Financial Literacy

Apr 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There is an app available.

Cons: It isn't too user friendly.

Overall: Sometimes it can be a little difficult to use the mileage expense portion when expensing a report, however it might have something to do with our company policy.

Recommendations to other buyers: I would maybe add companies requirements on the tabs or instructions.

Clarcity is a good application

Apr 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The experience for me was very pleasing. The simplicity of how the application is written is very assuring. I will recommend this product.

Great Tool

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: everything works great

Overall: I have had good experiences with Clarcity. I use it mainly for mileage and sometimes hotel..It has been easy to use and very easy to understand. Thank you for the ease of use

Recommendations to other buyers: N/A

Does the Job!

Apr 03, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that you can search, book and confirm travel and hotels within the software.

Cons: Filing all of your travel expenses can be cumbersome, but the app allows you to take pictures of your receipts and upload them directly to your Clarcity account.

Overall: Clarcity is a decent product that makes it easy to book travel and file expenses. While it isn't as easy to use as our old software, I know it is much more affordable. Plus, unlike other flight booking services, Clarcity now includes Southwest Airlines rates! An added bonus for a user who exclusively travels Southwest.

Recommendations to other buyers: The interface is a little clumsy, but don't be fooled. It has lots of functionality!

Great Value and Just Works

Mar 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple interface, decent mobile app

Cons: Expense itemization, PDFs sometimes don't load and must be re-uploaded. In the past, photos of receipts are uploaded in almost unreadable quality

Overall: I use this multiple times per month to process company card transactions as well as to approve employee expense reports. In each situation, Clarcity does what I expect. The Android app is easy and quick enough to use. The itemization of expenses can be a bit lengthy within the site. That could use some user friendly magic dust. Other than that, it's a great value for the cost as compared to ADP and other counterparts.

Website Functionality needs Upgrading

Mar 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Nothing

Cons: Needs a lot of upgrading with web functionality. Trying to login should not be this hard

Overall: Can't create my own password, mobile doesnt work so well. Hard to find login. Hard to contact customer support.

Clarcity streamlined the purchasing process for my schools.

Mar 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the multiple functions and the ability to track expenditures.

Cons: Some of my staff struggled with how to use Clarcity. I found this took a little more one to one training.

Overall: I have been using Clarcity for about 6 months now. At first I was a little skeptical about the process. Now I would not want to be without Clarcity. I am a bookkeeper for 4 elementary schools. All of my staff uses Clarcity for their credit card transactions and reimbursements. Shared staff uses the mileage feature as well. Now that everyone is on the system, processing payments to vendors and staff has become so much easier. I also like that as an administrator I can go back and find a charge for anyone to see what budget account was used. This is huge when trying to forecast budget balances during interim check runs and year end spend down. I would recommend Clarcity to anyone with more that 10 staff to track. Clarcity is definitely a time-saver.

Recommendations to other buyers: Be sure to give staff a lot of support and identify exactly how you'd like them to use Clarcity.

Makes reporting expenses easy

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: versatility to use over different platforms

Cons: doesn't always work on internet explorer

Overall: Clarcity makes it easy to report and manage expenses. Users can use their mobile device or their computer to enter their expenses, take pictures of receipts and add them. Expenses can be assigned a reviewer who can then review the expenses and approve them. If the expense is questionable, the reviewer can also push it back to the user to correct it before approving it.

Recommendations to other buyers: Check the functionability of the software on internet explorer. I use Firefox because I can't get it to work on internet explorer. Some users can use IE, some cannot.

Works great, but circuitous to navigate.

Feb 27, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I work for the transportation department at a local school district and we have just started using this system to report our activity trips and meal reimbursements. Overall it works great. I am able to enter all of my data and I get paid in a timely manner for my reimbursements. The only negative is that there sure are a bunch of steps and buttons to press going through the process. Our secretary had to print up an 18 step instruction page to help our employees to enter all of their data for one meal reimbursement at a time. Without that instruction page, I would be confused as to what to do! Maybe you could simplify the process for the average person by allowing all of the information to be filled out in 1 or 2 windows.

Satisfied Customer

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My company used a different product before they switching to Clarcity. In my opinion Clarcity has made doing my expense report easier. I also find the mileage calculator quite easy to navigate. Overall the best experience I have had so far is actually speaking to a customer Service representative. She was very helpful I wish i could remember her name; however she was very patient and worked with me until the problem was resolved.

Clarcity is an effective, efficient management tool!

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Clarcity for about 4 months. At first it was hard for my staff to navigate. Now that everyone is on board it has made my job of reviewing travel reimbursement and school purchases so much easier. I would recommend Clarcity to anyone who have more than 10 employees. This has really sped up the payment processing time and enabled my staff to track their expenditures in a way we had never thought of. Thank you!

Helps keep you organized

Jan 26, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The first time using it is a little confusing. However, after that it is a great way to stay organized.

Highly Recommended.

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Pretty easy to use and follow. Everything is very self-explanatory. Saves paper since everything is online. Keeps a good track of money management.

Clarcity is clunky

Jan 20, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Ease of allocating expenses

Cons: All functions of travel

Overall: I have been using CLarcity for approximately 4 months, and I have found it to be extremely "clunky" and user un-friendly. Oftentimes I search for hotels and flights, and the prices are much higher than using a traditional internet search engine (like Google Flights, Travelocity, etc). I have also run into issues where Clarcity cannot "find" the hotel I'm looking for, even if I type in specifics like the address and name of the hotel. Overall, I think the travel functions do not work well at all.

Recommendations to other buyers: The app for iPads does NOT work well at all

Review by Glen Martin of EPAY Systems.

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile App and photo capture and upload.

Cons: No real dislikes, but maybe the ability to view current reports before they are approved within the Mobile App.

Overall: Great effective and efficient T&E platform. Easily adopted and implemented. My favorite feature has been the Mobile App and the ability to take a snapshot of any expenses

Recommendations to other buyers: Not really, it's a great product. I think that would be a question for an IT guy. As a user it's all I need.

Makes reimbursements more manageable

Jan 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The receipt email feature, the exactness of mileage.

Cons: It wasn't super user-friendly, to begin with.

Overall: After using pen and paper so long to get reimbursements, Clarcity has simplified the process and helped it to be much more smooth! I though scanning in the recipes would be a bother, but instead, I like the opportunity to have it recorded so quickly!

Unsure of efficiency of use

Jan 19, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Fast submission directly to accounting department

Cons: Not great functionally, time-consuming entires.

Overall: Just learning Clarity, so far not impressed with the ease of use, functions of saving information for quick submission. I am required to use for mileage reimbursement, so I need to make entries several times per week.

Recommendations to other buyers: No

Admissions AODA

Jan 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: It is user friendly and easy to use. Not complicated and it has common sense features. I have used it a bit.

Clarcity: not great

Jan 17, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: Clarcity isn't great. I can't fully submit an expense report from the app and I always have issues uploading/importing PDF receipts.

Great Four Star Product

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and the ability to track purchases and reimbursements

Cons: My finance team really struggled with the implementation end of things. This has really slowed posting to our general ledger down.

Overall: My school district recently rolled out Clarcity. I have found it very easy to use. Some of my staff have struggled though so I could only go with 4 stars. As an approver, I would like to see a way to keep track of the transactions I have already reviewed and approved. Some of the receipts are hard to view. I like the scan to email option best. The Clarcity support staff is awesome! It's my support staff I struggle with. If you're looking to implement Clarcity, be sure to provide staff with step by step instructions. Perhaps create a video. If you don't you could end up doing a lot of back-end work.

Recommendations to other buyers: Be sure to really help staff understand how to use Clarcity. My staff has struggled to cause a great deal of extra work for myself as the admin approver. I am sure it has to do with our implementation. But all the same, I would really be sure whoever is running and posting Clarcity is the right person for the job.

Great Value!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, saves time and money.

Cons: None.

Overall: This has helped our school district be much more efficient in the way we reimburse our employees for district expenses.