Best For

Clarcity works with organizations in all sectors where management has identified travel and entertainment costs as an opportunity to better optimize spending.

Product Details

Clarcity is an integrated business travel and expense management solution. Clarcity empowers budget managers to control travel costs through dynamic policies and negotiated rates, allows senior executives to measure how wisely travel dollars are being spent, and saves time for travelers and the finance department by automating the expense reporting process.

Contact Details

Clarcity

https://www.clarcity.com

Founded in 2010

Located in United States

Starting Price

  • $10.00/month

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Clarcity Travel & Expense Features

Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management
Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning

Clarcity Travel & Expense Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

Showing Most Helpful

Showing 31 of 31 reviews

Showing Most Helpful

Showing 31 of 31 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Kimberly B.
Secretary
Education Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
March 6, 2017

“Clarcity streamlined the purchasing process for my schools.”

OverallI have been using Clarcity for about 6 months now. At first I was a little skeptical about the process. Now I would not want to be without Clarcity. I am a bookkeeper for 4 elementary schools. All of my staff uses Clarcity for their credit card transactions and reimbursements. Shared staff uses the mileage feature as well. Now that everyone is on the system, processing payments to vendors and staff has become so much easier. I also like that as an administrator I can go back and find a charge for anyone to see what budget account was used. This is huge when trying to forecast budget balances during interim check runs and year end spend down. I would recommend Clarcity to anyone with more that 10 staff to track. Clarcity is definitely a time-saver.
ProsI like the multiple functions and the ability to track expenditures.
ConsSome of my staff struggled with how to use Clarcity. I found this took a little more one to one training.
Recommendations to other buyersBe sure to give staff a lot of support and identify exactly how you'd like them to use Clarcity.
Source: Capterra
March 6, 2017
Glen M.
HCM Director - US
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
January 20, 2017

“Review by Glen Martin of EPAY Systems.”

OverallGreat effective and efficient T&E platform. Easily adopted and implemented. My favorite feature has been the Mobile App and the ability to take a snapshot of any expenses
ProsMobile App and photo capture and upload.
ConsNo real dislikes, but maybe the ability to view current reports before they are approved within the Mobile App.
Recommendations to other buyersNot really, it's a great product. I think that would be a question for an IT guy. As a user it's all I need.
Source: Capterra
January 20, 2017
Sarah T.
Admin Assistant
Education Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
December 20, 2017

“I use Clarcity daily to manage expenses and travel for a public high school.”

OverallThe benefits I get from Clarcity is easily uploading receipts to expense reports, and being able to use the app for expense reports when I'm away from the office.
ProsThe thing I like most about Clarcity is that there's an option to use an app, which I've found much easier to use than the web version. I like that I can take a picture of a receipt and instantly upload it to my Clarcity receipt profile for later use.
ConsThe thing I dislike about Clarcity is that there are so many steps involved in submitting an expense report, ie: you have to n ame the report, select a location, select a description, assign an account number. And then when you go to approve an expense report, there are several steps as well. It takes me a long time to do just about anything in Clarcity.
Reviewer Source 
Source: Capterra
December 20, 2017
Ashaunta W.
High School Representative
Education Management, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 8, 2017

“It's really user friendly and not hard to understand.”

OverallAllows me to turn in all reports that I am required to turn in on a weekly basis.
ProsIt's functionality. It's fairly easy to navigate through the system. For the most part it is self explanatory.
ConsNot able to access it away from work. When trying to login away from work it doesn't seem to work or have the same functions available, but that could possibly be a user error.
Source: Capterra
May 8, 2017
Bryan C.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Source: Capterra
February 27, 2017

“Works great, but circuitous to navigate.”

OverallI work for the transportation department at a local school district and we have just started using this system to report our activity trips and meal reimbursements. Overall it works great. I am able to enter all of my data and I get paid in a timely manner for my reimbursements. The only negative is that there sure are a bunch of steps and buttons to press going through the process. Our secretary had to print up an 18 step instruction page to help our employees to enter all of their data for one meal reimbursement at a time. Without that instruction page, I would be confused as to what to do! Maybe you could simplify the process for the average person by allowing all of the information to be filled out in 1 or 2 windows.
Source: Capterra
February 27, 2017
A. B.
Sr. Marketing Coordinator
Human Resources, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
April 3, 2017

“Does the Job!”

OverallClarcity is a decent product that makes it easy to book travel and file expenses. While it isn't as easy to use as our old software, I know it is much more affordable. Plus, unlike other flight booking services, Clarcity now includes Southwest Airlines rates! An added bonus for a user who exclusively travels Southwest.
ProsI like that you can search, book and confirm travel and hotels within the software.
ConsFiling all of your travel expenses can be cumbersome, but the app allows you to take pictures of your receipts and upload them directly to your Clarcity account.
Recommendations to other buyersThe interface is a little clumsy, but don't be fooled. It has lots of functionality!
Source: Capterra
April 3, 2017
Jose V.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
March 27, 2017

“Great Value and Just Works”

OverallI use this multiple times per month to process company card transactions as well as to approve employee expense reports. In each situation, Clarcity does what I expect. The Android app is easy and quick enough to use. The itemization of expenses can be a bit lengthy within the site. That could use some user friendly magic dust. Other than that, it's a great value for the cost as compared to ADP and other counterparts.
ProsSimple interface, decent mobile app
ConsExpense itemization, PDFs sometimes don't load and must be re-uploaded. In the past, photos of receipts are uploaded in almost unreadable quality
Source: Capterra
March 27, 2017
Mary C.
Staff Accountant
Accounting, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 2, 2017

“Makes reporting expenses easy”

OverallClarcity makes it easy to report and manage expenses. Users can use their mobile device or their computer to enter their expenses, take pictures of receipts and add them. Expenses can be assigned a reviewer who can then review the expenses and approve them. If the expense is questionable, the reviewer can also push it back to the user to correct it before approving it.
Prosversatility to use over different platforms
Consdoesn't always work on internet explorer
Recommendations to other buyersCheck the functionability of the software on internet explorer. I use Firefox because I can't get it to work on internet explorer. Some users can use IE, some cannot.
Source: Capterra
March 2, 2017
Jose V.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
April 25, 2017

“Great Value and Constantly Improving”

OverallI use Clarcity mutliple times per month as well once at the end of the month to submit a monthly credit card expense report. I'm able to do exactly what I need every time. Itemization can be a challenge but I suppose that would be with any expense system. Overall, I recommended it for the value. Previously, we used Concur.
ProsEasy to use. Mobile Phone app available. Works like you expect.
ConsItemization process has you manually calculate each line item versus being automated.
Source: Capterra
April 25, 2017
Racheal Y.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 13, 2017

“Satisfied Customer ”

OverallMy company used a different product before they switching to Clarcity. In my opinion Clarcity has made doing my expense report easier. I also find the mileage calculator quite easy to navigate. Overall the best experience I have had so far is actually speaking to a customer Service representative. She was very helpful I wish i could remember her name; however she was very patient and worked with me until the problem was resolved.
Source: Capterra
February 13, 2017
Kim B.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
February 3, 2017

“Clarcity is an effective, efficient management tool!”

OverallI've been using Clarcity for about 4 months. At first it was hard for my staff to navigate. Now that everyone is on board it has made my job of reviewing travel reimbursement and school purchases so much easier. I would recommend Clarcity to anyone who have more than 10 employees. This has really sped up the payment processing time and enabled my staff to track their expenditures in a way we had never thought of. Thank you!
Source: Capterra
February 3, 2017
David H.
Administrator
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 1, 2017

“The software was very easy to use with my task of building and submitting an approval.”

ProsThe ease of use is my biggest hype. It doesn't take no time to sit down and have your remote done in a matter of minutes.
ConsFeatures and functionality is the down fall. I think more things should be added. I am use to using concur and I feel as if that software offer more things.
Source: Capterra
May 1, 2017
Rosie W.
Asst. Director of Admissions
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
June 16, 2017

“It's easy to use, upload your receipts and voila!”

ProsEase of use and the fact that all previous expense reports are saved plus receipts are saved as well.
ConsThe phone app, I haven't been able to get it to work with my phone's camera to upload receipts. This would make it much easier.
Source: Capterra
June 16, 2017
Jordann D.
Senior Marketing Coordinator
Human Resources, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
May 1, 2017

“We changed to Clarcity from a more expensive service and we get the same features for less money.”

Overalllower cost
ProsI enjoy the customer service that we have received because it is a lot more personal than what we have had with larger companies.
ConsIt can be a little hard to navigate the inside interface and it is not always intuitive of how to navigate.
Source: Capterra
May 1, 2017
Verified Reviewer
Leisure, Travel & Tourism, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 28, 2019

“Travel and exapnse managing is not a headache now”

OverallSaves our time and remove the Headche we have before it :)
ProsOne of the most brilliant thing about Clarcity Travel & Expense is that it gives the full report of of how the travel expense is going in very simole way and help us in saving our time by processing the expense report automatically.
ConsSome time a new person find it a bit diffuclt but overall it is goood and recomended
Reviewer Source 
Source: Capterra
March 28, 2019
David H.
System Admin
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 14, 2017

“Clarcity make inputting expenses into a system very straight forward and simply.”

OverallThe benefits I received from this software is a simply and easy process of getting expense approved in a timely manner.
ProsI truly like nothing more than simplicity, which make me love using the software. At times I find myself filled with joy using this software.
ConsI don't dislike the software, but I guess I can mention the lack of functionality compared to some of the other major players.
Source: Capterra
May 14, 2017
Marcus D.
IT Specialist
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 5, 2017

“Great Tool”

OverallI have had good experiences with Clarcity. I use it mainly for mileage and sometimes hotel..It has been easy to use and very easy to understand. Thank you for the ease of use
ProsEasy to use
Conseverything works great
Recommendations to other buyersN/A
Source: Capterra
April 5, 2017
Sarah T.
Unspecified
Used the software for: Unspecified
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
1/5
Value for Money
2/5
Likelihood to Recommend
3/10
Source: Capterra
January 20, 2017

“Clarcity is clunky”

OverallI have been using CLarcity for approximately 4 months, and I have found it to be extremely "clunky" and user un-friendly. Oftentimes I search for hotels and flights, and the prices are much higher than using a traditional internet search engine (like Google Flights, Travelocity, etc). I have also run into issues where Clarcity cannot "find" the hotel I'm looking for, even if I type in specifics like the address and name of the hotel. Overall, I think the travel functions do not work well at all.
ProsEase of allocating expenses
ConsAll functions of travel
Recommendations to other buyersThe app for iPads does NOT work well at all
Source: Capterra
January 20, 2017
Verified Reviewer
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 8, 2019

“Perfect for Travelers”

ProsAs a guide, I need something to keep track of my expenses for both myself and my employer. Clarcity is the best way of doing that when being on the move.
ConsUser interface could be more complimented to customers who need it for ease of use and accessibility when jumping from place to place.
Reviewer Source 
Source: Capterra
January 8, 2019
Camille S.
Teacher
Primary/Secondary Education, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
January 19, 2017

“Makes reimbursements more manageable ”

OverallAfter using pen and paper so long to get reimbursements, Clarcity has simplified the process and helped it to be much more smooth! I though scanning in the recipes would be a bother, but instead, I like the opportunity to have it recorded so quickly!
ProsThe receipt email feature, the exactness of mileage.
ConsIt wasn't super user-friendly, to begin with.
Source: Capterra
January 19, 2017
David H.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Source: Capterra
April 5, 2017

“Clarcity is a good application”

OverallThe experience for me was very pleasing. The simplicity of how the application is written is very assuring. I will recommend this product.
Source: Capterra
April 5, 2017
Leyla M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Source: Capterra
January 24, 2017

“Highly Recommended. ”

OverallPretty easy to use and follow. Everything is very self-explanatory. Saves paper since everything is online. Keeps a good track of money management.
Source: Capterra
January 24, 2017
Martha E.
Therapist
Education Management, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
2/10
Source: Capterra
January 19, 2017

“Unsure of efficiency of use”

OverallJust learning Clarity, so far not impressed with the ease of use, functions of saving information for quick submission. I am required to use for mileage reimbursement, so I need to make entries several times per week.
ProsFast submission directly to accounting department
ConsNot great functionally, time-consuming entires.
Recommendations to other buyersNo
Source: Capterra
January 19, 2017
Marcus D.
Help desk
Information Technology and Services, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
April 24, 2017

“Clarcity Mileage”

OverallGreat site to keep everything organized and have management keep up with everything as well. I travel about once a week and this is a great tool to help me get my money back for the gas and mileage for my vehicle
ProsGreat site.. Will use again and again
ConsNone
Recommendations to other buyersGreat way to keep everything in order
Source: Capterra
April 24, 2017
Anabel M.
Default Prevention Specialist
Professional Training & Coaching, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
April 24, 2017

“Q1 Financial Literacy ”

OverallSometimes it can be a little difficult to use the mileage expense portion when expensing a report, however it might have something to do with our company policy.
ProsThere is an app available.
ConsIt isn't too user friendly.
Recommendations to other buyersI would maybe add companies requirements on the tabs or instructions.
Source: Capterra
April 24, 2017
Quinn B.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Source: Capterra
January 26, 2017

“Helps keep you organized”

OverallThe first time using it is a little confusing. However, after that it is a great way to stay organized.
Source: Capterra
January 26, 2017
Nance G.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Source: Capterra
January 19, 2017

“Admissions AODA”

OverallIt is user friendly and easy to use. Not complicated and it has common sense features. I have used it a bit.
Source: Capterra
January 19, 2017
Kasey K.
Teacher
Education Management, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 12, 2017

“Great Value!”

OverallThis has helped our school district be much more efficient in the way we reimburse our employees for district expenses.
ProsEasy to use, saves time and money.
ConsNone.
Source: Capterra
January 12, 2017
Colby S.
Unspecified
Used the software for: Unspecified
Overall Rating
2/5
Ease of Use
3/5
Customer Service
3/5
Features
1/5
Value for Money
2/5
Source: Capterra
January 17, 2017

“Clarcity: not great”

OverallClarcity isn't great. I can't fully submit an expense report from the app and I always have issues uploading/importing PDF receipts.
Source: Capterra
January 17, 2017
Jeremy F.
Implementation Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
May 23, 2017

“Not Incredibly Difficult to Navigate”

ProsThe receipt capture was nice and the submission process was smooth. As for all other pages, they seemed to run well.
ConsNot all of it was intuitive. While trying to submit an expense, the total amount at the top froze when I attempted to update it. That led to the form being invalid and not saving.
Source: Capterra
May 23, 2017
John P.
Bus driver
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
2/5
Features
1/5
Value for Money
2/5
Likelihood to Recommend
1/10
Source: Capterra
March 14, 2017

“Website Functionality needs Upgrading ”

OverallCan't create my own password, mobile doesnt work so well. Hard to find login. Hard to contact customer support.
ProsNothing
ConsNeeds a lot of upgrading with web functionality. Trying to login should not be this hard
Source: Capterra
March 14, 2017