Who Uses This Software?

Remote desktop, remote support, screen sharing and web presentation


Average Ratings

94 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • AnyDesk Software
  • anydesk.com
  • Founded 2013
  • Germany

About AnyDesk

AnyDesk is the world's fastest remote desktop software on the market, ideal for desktop sharing, remote support and web presentation.


AnyDesk Features

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

AnyDesk Reviews Recently Reviewed!


Capterra loader

Allowed me to work on the office pc from home

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to install, the program weighs very few mb so it downloads quickly.

Easy to configure unguarded access, in case you have a dedicated proxy is easy to configure as well. the share clipboard feature is very useful

allows you to change the quality of the visual part to select between quality and speed

Cons: one of the few bad things is that if the user who installed it does not have administrator privileges, from any external equipment that they connect they will not be able to install it completely, unless the user accepts that installation locally, but I suppose this is a subject more of the security of Windows than of Anydesk.

Overall: I have been able to work in the office while at home, on the road, in vacations, in another country, only to have internet at both ends.

I have received remote support from different technicians for different programs.

I have been able to make simultaneous connections to receive software training for my staff

Anydesk is a remote desktop application super useful, safe, fast, simple and easy to use

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - It is an application with a very simple interface when using it.

- Unlike other remote desktop applications, anydesk allows you to remotely connect to more than one computer.

- Another advantage in favor is that the connection speed required to establish a good session is low compared to the rest.

- It has a portable version that is super useful in times when you need a quick solution.

- Another point in favor is that the weight of the application is very low, which makes its downloading something quick.

Cons: - Something that would be good to improve is that the mouse cursor does not lock when the main user of the computer uses it.

- Another thing that would be good to improve is the operation of the keyboard in the mobile version of android.

- It would also be good to incorporate a chat and call at the time of the session.

Overall: - It has prevented me from moving to another place to provide technical support or solve a problem.

- It has also been the portable version because it is not necessary to install it on the computer and that speeds up the work.

- Another point in favor is the fact that when I have not had a very fast internet connection the application works correctly for me.

Capterra loader

It allows me to work remotely on my clients' computers and solve a variety of problems, even on ser

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Allows you to select between a connection that looks good or a fast and fluid connection, you can hear or not the audio of the computer to which you connect, allows access to the clipboard and you can copy and paste files bilaterally, you can configure a remote access not monitored with key, which allows you to connect to the teams at any time

Cons: One of the few cons that I have achieved is that you can not lower the quality of the connection, allowing a black and white like other services (Teamviewer, Cloubberry, etc) for cases where internet connection is poor or slow

Overall: It allows me to coordinate with the final customer and perform IT support work in a non-work schedule of the client and when the internet service is faster, this allows you to do preventive maintenance to the equipment during the night

Remote connection is now much easier with anydesk

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: allows very light and easy connections, easy connection since you can have 2 addresses to access, as well as the easy connection by question.

It is very good because it is not necessary to install it and that makes it portable.

Cons: I do not see any problems to this software because it is very complete and easy to use, we could say that one of the things that it would be missing is a chat to communicate with others as they have other similar softwere

Overall: this software is ideal to be able to carry out remote works and this way is that I have helped, I was able to solve many problems that at the time I could not transfer to the site

Best Remote Access Application

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This application is very easy to use and user friendly. Therefore any new user can use the tool without any knowledge about that tool. It will provide lot of ibuild features like file sharing, online chatting and etc. It is free tool and session is not expired.

Cons: Sometimes privilege will be an issue when we controlling the remote login.

Overall: i have use this application provide the remote logins to developers and i will use the remote connection to all users withing the company. So without going there i can manage everithin in my room.

The Easy to Use Remote Desktop Service Option for the everyday Technical Support Team

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. The unattended access feature works flawlessly including allowing a user to restart a machine and reconnect once powered on.

2. You do not need to fully install the software on your machine in order to use it.

3. The remote desktop connection is sharper than many remote desktop software.

4. Has a fast file transfer method

5. It is user-friendly

Cons: 1. It is not very secure. Some malware can take advantages of some of the software's features.

2. The margins of the screen during a remote session may not be ideal for some activities such as user interface changes.

Overall: It is accessible, easy to use and ideal for easy use and quick installation on a client's machine

Sophisticated yet user friendly!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most amazing feature of this software is it's user interface. Every functionality is crystal clear and distinct. This enables collaboration and communication to be made easy. It also has built-in file transfer and it is available for all platforms which makes it pretty awesome!

Cons: For the multiple number of times that I've used it, giving permission to the user on the other end has not been successful; sometimes it got stuck or otherwise it never worked.

Overall: I am graduate student, and we work as teams on multiple projects in different courses. This makes it difficult for us to meet in-person. But AnyDesk has helped greatly to share screens and collaborate well.

Capterra loader

Fastest Free Remote desktop software on the market.

May 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Anydesk is a relatively new player, however, it is so convenient and it works. The best thing about anydesk is that it does not require you the install the software. You can just download and run it. It's blazing fast, has cross-platform support and as a basic solution, it's a no-brainer.

Cons: There are still a few bugs when it comes to cross-platform remote desktop, like when you connect a windows pc with a mac. What it does it does perfectly, but it lacks a lot of features available on other solutions, like drag-and-drop file transfer and copy-paste.

Overall: I work with a lot of my clients with Anydesk where I can troubleshoot what they are dealing with and also personally when talking to anyone, if there is a computer screen involved, it's usually done through Anydesk. It's helped me be mobile and still be connected and able to do whatever needs to be done.

Capterra loader

Anydesk is a great alternative to all other kinds of remote access software.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've been using this software for like one year, it is very easy and quick to use, it has a very good speed of sharing and control, also i can share more than one screen, so my colleague in the other side, can see everything i do and also control it if i want. Something i like is that you can save many ID's that you have connected before, so people won't have to give you the number all the time.

Cons: I think this software has a bad security in this way, if you have your session of anydesk without password, anyone can get in, at anytime, so if you have started anydesk in your machine and were ausent of keyboard, people can just get into your machine and control it. This has happened to me with some friends, anything bad happened, but its a security risk.

Overall: I use this software, with my family, and also with some colleagues, because is very easy to use and fast, one thing i like, is that is shows as many screens as i have, so the other person can see the 3 screen monitors that i'm using.

Easiest way to Be in Another's (Computer) Shoes

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Once set up by administrator, it is the easiest and quickest program in order to see and work on another computer. Whether someone from across the room or across the state, helping them with programs or reviewing their work quickly within the comfort of their own computer is pretty unique in my honest opinion. I have tried other types of programs similar to this one, but AnyDesk's simplicity and functionality stands out from the rest.

Cons: When I check out someone's computer (with their permission of course) the picture of their display shows much smaller than my monitor's display dimensions. It would be nice for it t be as large as possible and not slightly grainy at times.

Overall: The ability to hop onto another's work space in the digital age is a considerably useful feature in the IT and tech world of course, but a person who assists day in and day out tasks with coworkers in other cities and states can find it just as much or more handy when needed.

AnyDesk Anytime, Anywhere.

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I liked most about AnyDesk is that it does not require much time to install. You do not even feel like you are installing a software your computer. It is that fast.

Cons: I do not have any complaints on this software. AnyDesk is the best remote desktop tool in the market.

Overall: I am using AnyDesk since 2014 and I still use it when I need help from my colleagues.

Capterra loader

Effecient Remote Access to Computers

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I have used both Anydesk and TeamViewer but Anydesk is generally simpler but has less functionality compared to Teamviewer.

Anydesk is simple to use and is very fast. It is lightweight (less than 2MB) and you can have it up and running in a matter of minutes.

I like that Anydesk has a chatting functionality make it possible for to chat with the person whose computer you are accessing. This makes the overall experience just better. You can also send files between the computers accessing each other.

I also like the fact that Anydesk is free to use for personal use.

Cons: For you to use Anydesk, both computers should be connected to the internet, and preferably stable internet. When the internet connection is down, it interferes with the connection and the overall goal might not be met.

Overall: Anydesk pretty much get the job done. My overall experience with the application is good and would advice anyone looking for a quick solution for remote computer access to try Anydesk.

Free Remote Access Software Tool

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's 1.7MB, it's a lightweight program that you can set up quickly and The free version of the program has no time restrictions or nag screens, and you don't need to give your email when signing up.

Anydesk Supports unattended access,Clean and uncluttered interface,Connection IDs are easy to remember,Supports file transfers,Can run in fullscreen mode,Includes text chat capabilities,Supports sending keyboard shortcuts and Portable option available

Cons: No whiteboard(There are no whiteboard tools for drawing on the screen in order to clarify points.) and The interface could be a bit more modern.

Overall: It works as described and Fast and light

Simple and Best

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best thing in AnyDesk is that its so much simple and user-friendly even a layman can understand. Just you need to install it and start using it.

Cons: Ther are no cons for the AnyDesk, because its free, hassle-free. I had used it for the product demos, and it worked absolutely perfect.

Reliability very bad

Oct 10, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Good perfomance and easy too install.

Great for the price.

Cons: The software are good but the stability of the Andesk servers are disastrous.

Overall: On this year more than 10 days without any capacity to connect our customrs with anydesk.

Support are totaly missing saturday and sunday! If you cannot use Anydesk on Saturday in the morning, you need to wait Monday to access your account.

Support reply are stupid > refresh your browser..... just a joke.

Forget this product if you need a real SLA and reliability of the services.

Capterra loader

A Fast Remote PC Access Application

Oct 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that AnyDesk is easy to use, fast and lightweight. The application size is small and manageable. You can connect two computers in a matter of minutes. It doesn't require a learning curve.

I also like the fact that I can easily send out files from the two connecting computers. There is also a chatting option on the interface where the two connecting partners can engage with.

Another thing I like about AnyDesk is that it is a free software. You don't need to pay anything to use it.

Cons: AnyDesk doesn't have a lot of features. Compared to Teamviewer, the latter has more features and options.

Overall: Anydesk is good enough. It gets the job done. I have been able to do a lot of support work without having to physically go to where the clients are. This has helped save my time and money.

good

Mar 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: this application is using very simply and downloading is smoothly.

we can take remote more than one computer.

Cons: improve the mouse and keyboard using smoothly.

it should be updated the software, any disturbances reconnect the auto workstation.

Overall: easily take access

Excellent remote support application with one word.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Overall stability, good reaction time, connection quality and multi monitor support, address book feature, ease of unattended connection, SSL connection, session recording feature, etc. It just works perfectly with all you need.

Cons: There is no negative things in my mind but it very very rarely gives weird error and connection drop. When we reconnect and everything goes fine.

Good remote desktop tool and its free also.

Aug 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It can be used for personal use for free.

Files transfer can be done with ease between client and host machine and vice versa

Quality of display is also good doesn't lag much.

Supports unattended access.

Supports text chat also supports full screen mode.

And the best thing is the installation size is very small lightweight application.

Cons: Doesn't support local remote access to machine is private network.

Pros comes with cons- unattended access can sometimes becomes security risk if not used properly.

crashes sometimes.

Overall: Overall very good lightweight and fast tool

Capterra loader

Remote desktop application at its best!!!

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software itself is only few MB's, so very easy to download and install. Connection to a remote computer is really swift. Connection speed to establish a session is comparatively very low. Another advantage is that you can save the ID's if you establish a connection, so users or people don't have to give their ID all the time.

It can run in full screen mode and a portable version is available. Any thing else you want?

Cons: The downside of Anydesk is that you cannot lower the quality of the connection. There is no security prompt for login, so anyone who gets in to your computer / laptop basically can access your Anydesk account. I badly missed the whiteboard (tools for drawing) and the obsolete interface will not be a pleasant surprise to everyone.

Overall: I have solved many problems and worked with many clients and done troubleshooting or understood the product in a good way. It is easy to use and has all features for sharing desktops.

Capterra loader

I have been using AnyDesk for almost 2 months now and I'm impressed with the quality of the offering

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: After using several other offerings to remotely connect to a server, I came across AnyDesk.

AnyDesk really surprised me with it's performance and ease of use (even for the free version)

The main advantage here is the performance, I personally haven't seen any other remote connection the performs like AnyDesk (Very smooth video, solid connections and controls)

Also, AnyDesk provides solid app collection on Windows, Android and iOS, very useful on a windows desktop or iPad.

Cons: Two main cons in AnyDesk:

1. It desn't offer account sync to save your connections and automatically make them available on all devices.

2. Even though the main tool I used is the protable option, it keeps bugging me to install the tool using the installer.

Overall: AnyDesk offers excellent performance, robust connection and wide variety of app selection on all major platforms.

Works fine for typical scenarios, but...

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about the AnyDesk app is its performance.

While it is cheaper then TeamViewer, the performance is not worse.

Cons: Sometimes fails to work on local network especially when client and host running different OS (especially Windows-Linux).

So far I was unable to connect to any server behind the proxy.

Capterra loader

Excellent tool for remote assistance.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: AnyDesk is a tool that is easy to use, agile, secure and, most importantly, free for personal use and access to remote desktops allowing to control one or more computers remotely, through the Internet it is very useful as technical support, user assistance . Allows you to manage two or more remote computers remotely from one computer to another with a considerable distance when sending files (such as installers or updates). In addition, you can activate or deactivate control options, such as sharing clipboards and listening to audio. of the equipment that we access.

Cons: Mainly even when the program has all the functions that a user may need, it limits us the fact that if he does not have access to the Internet service he is not able to establish the connection between both parties.

Any Desk

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Is the easiest free way to give and have remote Support.

Cons: Is not as quick as the TeamViewer or zoom.

Overall: It make me solve a lot of Support problems with my customer.

Capterra loader

My son always helps me from anywhere with this application. it's perfect

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this application is that it is easy and fast to install, I do not need much knowledge to use it from the moment I enter the page it is downloaded alone and I just have to open it and go!

Cons: What I do not like is that I think it should be more colorful, I feel that it lacks a bit of life to be more beautiful, but it is a detail that can be improved.

Overall: very useful this application I recommend it to the whole community simple and easy to use. great

Capterra loader

Simple to use remote administration tool

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: AnyDesk does not require registration or administration to start using. Once installed its ready for use.

It does not consume alot of bandwidth.

It provides realtime collaboration on documents and presentations between team members regardless of their physical location.

It has support for local area networks allowing provision of IT support to be a streamline process

Cons: The user interface for chat is very user friendly.

Overall: I have used AnyDesk to provide remote assistance to team members, collaborate on documents and files and also receive support on my PC. Its support for PC, Mac and Linux has ensured I have a complete remote access solutions for different operating systems.

Capterra loader

Excellent tool for easy, fast, secure and powerful remote support.

Jul 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its main attraction is to be portable, it is not necessary to do any installation, just download and run so that the system assigns an identification number to your computer from its servers and is the only data you need for a future remote access.

Cons: Using it daily I noticed that sometimes it is inhibited and does not receive connections even in full execution, making it necessary to restart the application.

Overall: Although its operation is equal to that its competitors, it offers a quick and easy solution for remote access. With having it in a usb memory and running it in any location I can access my computer or serve my clients from anywhere.

Capterra loader

Great product, solves the problem of remote connection in a simple and articulate fashion.

Mar 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.

Fantastic and intuitive user interface hence training may not be required.

Has fantastic response time, thus making it very easy to connect to any pc around the globe and work remotely.

Cons: In some operating systems the application is not optimized, example in windows server 2008, i have noticed a lot of lagging.

Also another person is needed on the other end of the connection to accept a connection request which may be good for security but frustrating if you have no one on the other end.

Overall: This software has enabled me to work comfortably from any mobile location with outstanding results. I would recommend it to anyone with a need to work remotely.

Need remote access to desktop, go for it!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple process to install and you get access to yours/others desktop in a easy way. Helps resolve the query in fast paced process cause you don't have to wait till the person comes to you and sort out the issue with your system. Also, you can use this to work remotely with the accessing the same files and details that you need while being away from your system.

Cons: Not that I can think of, worked well whenever we used it.

Overall: Excellent and time saver..

I use these program for remote connection to my laptop y clients's pc, easy to download and set up

Jun 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy and simple to start new and old connections, it can be set up user interface, security and privacy, allows use of mouse, keyboard, copy and paste.

If is the firts time you use it, it lets you try it first without been download, then you choose if you want download it in your pc

Cons: The only cons is the screen is a little minimized on the right and the left this put the desktop in a shorter view

Best for Remote Management

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am network administrator that uses this software daily. Simply the best software to access employee machines remotely and to do the trouble shooting. Any Desk makes my day easier and make things faster. Quick connectivity and reliability at its best

Cons: Sometimes i loose connectivity due to bad internet connectivity.

Overall: i would recommend this to anyone who has to work as network or system administrators.

Fast and easy remote connection tool

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We often require the services of an external support agent with some of our softwares. With Anydesk, the resources are able to connect to our computers and help us troubleshoot and resolve urgent issues. Connection and file transfer is fast if you have a good internet connection, it is user friendly and allows one to limit the access rights of the connecting machine.

Cons: We have had experiences where it occasionally hangs, probably due to intermittent internet connection.

Overall: - Simple and fast remote desktop connection

- Efficient issue resolution through above

- Saves time and cost

- Improved collaboration

Capterra loader

My experience with the product has been excellent, it is a very useful tool and I recommend it.

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it allows me to link all the comptators that I use and in this way I do not have to be in front of one or the other to access the content of my different hard disks, without needing to be moving the equipment. Likewise, I have used this application to receive technical support without the staff having to personally go to my location.

Cons: that does not have an infallible security method, and may allow malicious people to enter my information in case of theft or loss of a linked computer.

Overall: This program greatly facilitates remote assistance, which has been of great use to me many times.

Anydesk's connections

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can take connection with the clients for the company with the schools, additional I can transfer files and take control

Cons: I can not make video calls or I can record the screen sometimes the connection with the users of the schools drops

Overall: the connection is dropped and at the moment I can not take control, the benefits is to take control over the desktop and we can connect with more than one user at a time.

Easy to use, but has a few minor problems

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The speed of the system is amazing. Definitely the fastest remote desktop software that i have used so far.

Cons: The interface is not as modern as it could be and also the cursor would sometimes not appear when starting a new connection. Would have to restart the system a few times.

Overall: Was able to fix problems clients had from my work place instead of having to go to he clients home.

Anydesk is a simple program that allows me to connect remotely to another computer and use it

Mar 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely. It handles a new type of video technology that makes it faster. AnyDesk is surprisingly easy to use: you can use all functions with a few clicks in a very intuitive user interface

Cons: You can not use the program if there is no internet. The free version has some limited features. It does not work on android

Overall: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely

It is a very effective and stable tool for the supervision of equipment and support for remote users

Jul 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The installer is small and very light, does not occupy much memory and does not interfere with the users' applications. The remote connection is very fast and there is no delay, it does not hang and it responds very quickly for the management of machines and servers. It can also be used through the smart phone is incredible fast. and how good it is free for basic use

Cons: The inconvenience I have had is with the mouse and the keyboard, there are moments that try to hang up I hope that in next updates can correct this problem

Overall: In the development of my work activities and troubleshooting at the level of user machines and servers because so fast and how it is to use the program I am very satisfied and I highly recommend it

Any Desk is good software then other options available for sharing data. It is convenient to use.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I use this software mostly when my laptop has some virus or stop working. I just call the IT desk and then we easily get connected and problem is solved. It is very easy to use. Data is also protected. Files can also be transferred easily from one PC/Laptop to other.

Cons: Only works on windows. Many of the users don't have Any desk so I have to switch to other option.

Capterra loader

Great to connect with low band with

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1.- It's super easy to use, everything is near and the functionality is well explain

2.- No need to be install , just use it first , and if you want to install post use you can do it.

3.- Doesn't use a lot of band with , and can connect to other machines.

4.- Is in spanish , for those who does not speak english is a big plus

Cons: 1.- The chat could be more like whatsapp , more fun , agile , not this , it feels old and boring.

2.- If there is no internet you can not use it , even if you are in the same network , the creator should put a use in intranet.

Overall: First is a good way to connect to other machines and make support to team mates o non IT family menbers, is light and does not consume a lot of band with

Capterra loader

Simple, easy and free tool to remote connections.

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This tool is very easy to use, it has simple interface where you need to just provide the anydesk ID of remote connection and upon accepting of connect request the controlling of remote desk is possible.

This tool also provide the option to set username and password to remote connection so there is no need to accept the every connection request.

Cons: Few of the times I have faced pixel lag while watching remote desktop even though the internet connectivity as speed very good.

Overall: Highly recommended for remote desktop connections.

Easy and free

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love this software! There is no install files, it is just an exe file. it allows you to remote in and take off for support from anywhere.

Cons: The only downside I have seen is I would like to be able to transfer files within the software itself.

Overall: I use this software when supporting customers who might have limited access on their PC. We do not need to jump through a lot of IT hoops for simple support.

Capterra loader

Any desk is simple easy to use and can access remotely from anywhere

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: AnyDesk is very in response and easy to use. You can remotely access the system of others single or multiple and can work on them. It have some great features of Id generation which is good for security reason and sharing in one your ready to go. It is one of the lightweight software and easy to install.

Cons: After using for some year i find that handling of mouse and keyboard can be more smooth and interface is very simple and boring.

Overall: AnyDesk is very easy and fast to use if are accessing remotely then i would recommend to all to use it.

LOVE when IT can fix your issues.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am not a computer savy person, so when there is an issue I love that anydesk is so easy to use, my IT person can log into my computer to fix the issue for me. Very easy to use, looks easy to operate.

Cons: I dislike that you always have to approve the person calling in. I wish my IT person can just have an admin login to just get to our computers without having to rely on us being here to approve the call. I do understand sometimes people with to not have certain people in the computers but it would be nice for trusted people to be able to get in.

Anydesk is the Best

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The unattended access that can be setup for anytime support.

Cons: The inability to connect when a connection has not been established to the anydesk network.

Capterra loader

one of the best softwere for remote connection

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: super practical because it does not need an installation this makes it portable.

if the installation is required it is super simple and very configurable.

Cons: There are times when there is a change in the internet, it takes a while to get back online, otherwise it is super easy and simple

Dependable remote desktop connection

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As an IT person, AnyDesk gives me the flexibility and fast connection to remotely access a computer from another location specially when colleagues need assistance in setting up there Outlook or fixing software in there desktop. It gives me also an advantage in finishing my work from home whenever I need to access my own desktop.

Cons: There are times I cant copy paste things or click something when prompted by the desktop I remotely repairing.

Overall: So far its been a good alternative to another remote desktop management software. I can still be effective in working with my colleagues specially when they encounter problems even though I'm not presently there to help them.

The simplest and most articulated way to solve connection remotely.

Apr 17, 2018
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Anydesk is a lightweight program that you can configure quickly. The free version of the program does not have time restrictions or annoying screens, at the time of registration it does not request to give information about your email.

I am still discovering the functions offered by Anydesk, among which stand out personally are:

- Clean and ordered interface

- Connection identifiers

- File transfers

- Text chat functions

Among many others that contribute and that are helpful for those who use it daily or eventually (depending on the case)

Cons: At first it took me a little getting used to the interface. I currently use the free version, so I can not have multi-user sessions. I would love to be able to do it and even create a user alias, however it is a product that is worth using when it is necessary.

Overall: Anydesk works as it is described, fast and light. The tool allows to streamline the work when remote developers are handled, and does not require so much of the Internet resource so that it can work quickly.

Any desk is best remote sharing program available which is free of cost.

Jul 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Sharing you address to each and now you access the other user pcs through this is best thing which is easy to use. The functionalities available user can acess files and share files within. The chat function is also on of the best integrations if one user sharing the pcs though remotely.

Cons: With various function and free of cost new users may sometimes find difficult to use which really on the disadvantage.

AnyDesk

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: high connection speed

Access your data and files from anywhere, anytime without using the cloud

fast data transmission

allows you to compress information to transmit it

You can share information with other users and work with it together

It is compatible with multiple platforms and operating systems

allows recording sessions for greater security of your data

you can use it on mobile device

Cons: the mouse crashes if the other is using it

it is managed with ip address

Overall: allows you to perform work sessions quickly and safely, you can even record sessions

Good tool to remote

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is a great tool for remote working. Without much complications you can directly access the other computers. Good for people train and teach others in online.

Cons: Some time it lags, don't know the exact reason

Capterra loader

Very easy to connect

Jun 25, 2018
2/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: * Easiest method I know to RDP.

* Automatically allows me to control mouse & keyboard - no need to send request for access.

Cons: - Unlike other RDP softwares login doesn't grant many options (remember computers)

- No lite version for client computer.

Capterra loader

Best screen sharing software I have ever used

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Anydesk is faster access without login or signup, just download enter the Any Desk address and you are done.

Cons: There is nothing I dislike about Anydesk however at times I faced screen lagging or delay in displaying screen.

Overall: We can actually sit in our office and support the client who is overseas and it saves a lot of time, cost and travel.

I use it as a tool to take remote control of equipment and remote developers

Mar 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is a simple and easy to use tool. Its graphical interface, despite being simple, quite intuitive, which makes it easy to use for any functional user. It is available for the operating system. Its download and installation is easy and fast.

Cons: The free version, can not have multi-user sessions. It would be great if the free version could create a user alias.

Overall: The tool allows to streamline the work when working with remote developers, as it is agile and does not require so much internet resource can work quickly.

Capterra loader

This is a great tool for accessing ad hoc remote sessions.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We have been researching remote access tools to better assist our community with their IT problems. Any Desk was one of the chosen tools and we are very impressed. The software can be used at a moments notice to solve those immediate issues our users have in a timely fashion.

Cons: I wish there was a way to access devices that are not on our network as easily those devices on our network. Other than that this tool is invaluable.

Overall: The ability to solve IT issues at a moments notice.

Very Smooth

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Have been using Any Desk for sometime now and it is just flawless . Their are so many similar services available but this works the best . And the most awesome part is that it is free . Skype too has this feature of sharing screen , but it requires you to buy Skype for business , why buy when you can have it for free ?

Cons: The meeting ID's are too long to remember and sometimes can be confusing .

Overall: Overall experience has been pretty good . I highly recommend this if you are into training far away people .

Capterra loader

It is an application that allows remote access that allows a technical support to a device.

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Technical support can be carried out in a short time and at a lower cost, considering that the waiting time for the transfer of a person to the equipment to be intervened is eliminated, as well as the cost of transfer is reduced to zero.

Cons: It is not compatible with all operating systems.

Anydesk Safe and Fast

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: - It is an easy to use application.

- Allows to connect remotely to more than one computer.

- The connection speed required to establish a good session is low compared to other applications

- The application does not weigh much, and for that reason download fast.

Cons: - The incorporation of a chat and / or call at the time of the session would be great.

-It would improve the operation of the keyboard in the Android mobile version.

Overall: The user has control over the elements that facilitates who controls the computer, for example, keyboard, mouse, microphone. Therefore you can cut any of these services and even the complete connection at any time.

Love This software

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: U can use to remote desktop It is great.Small download size and also run in fullscreen mode,Portable and mobile app to desktop.

Cons: Nothing having any cons of this software..but its depends of internet Speed...although working fine.

safe and very simple to use

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: that i can easily control and help others computers when they need, simple and fast.

Cons: nothing, it is perfect and very recommended.

Overall: i'm helping others while they have some problems with their computer.

Awesome. User-Friendly.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very small in size and even runs without installation. It is also available on every platform. So it helps to connect everywhere.

Cons: The file transfer is a good feature but needs more improvement sometimes it doesn't work as expected.

Capterra loader

Best remote control software ever

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Any desk is a very useful tool with easy installation and intituitive usage, it allows you to connect to office pc from your home, tablet smartphone, so if you forgot to send something or need to do some work dont need to move, anydesk connects you.

Cons: i don't have any cons so far with this software, it really goes fine.

Capterra loader

Awesome software for remote control

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use this software in my company, it is the better we every tried, our IT can fix issues fastly.

Cons: Nothing, everything works the way it should be.

When discover this app I tried to use it but limit of not free version didin`t like to me

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: As many of software like this, it`s an easy to use and features are very complete when using this app. Principal advantage is its price

Cons: Offering most of features that a software like this give, this software does not have a free version, an this is a nice option in order to start to like much more in IT area.

has many limitations the trial version

Jul 12, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: 1. Good tool to connect by remote access to other equipment.

2. Easy to use, has an integrated chat, allows to transfer files.

Cons: 1. We must ask the user to accept the connection with your machine, every time you use it or restart it.

2. The trial versions do not allow installations on other computers.

Excellent

Jun 19, 2018
2/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is an excellent application to work remotely from anywhere, apart from being an application that does not take up much space.

Cons: It does not have many functions like other applications, it does not have chat to interact that we are supporting from a remote access.

Overall: excellent application to work remotely

Not Impressed

Mar 16, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: They have a free version. The software is not bad, the paid version for a company is cheaper than log me in's paid version.

Cons: Their customer service is bad. Zero early termination options, we are stuck with a year contract we do not use, and they basically told us to shove it when we asked if we have any options. Not impressed at all.

AnyDesk

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE how easy it is to use, very user-friendly and has simple instructions to follow. Makes a great deal of a difference in screen-sharing and interactions with others, as well as a simple solution for allowing remote access to others when necessary.

Cons: Installation was a little confusing, but nothing else to report.

Solid solution for remote desktop

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, it's the "give me your ID" then click on accept. Customers seem to use it easily enough, and that's you mostly need from this type of software.

Cons: Some privacy and security issue I've noticed, like the fact that your recent list of computers, is displayed as a list of thumbnails featuring the remote machines' wallpapers. Some people have weird wallpapers, so I don't see there's a reason for AnyDesk to show them to me all the time. Also, there is a feature that gives me the ability to remotely enter admin user/pass, but I couldn't check if my password would show to the end user at any point.

Capterra loader

Anydesk has come to the rescue on quite a few occasions

Jun 12, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: The ease of use makes this software second to none. It could not be any easier to remotely connect to any of my staff members worldwide.

Cons: Not really anything negative regarding this software package. They could clean up the user interface a little to make it less confusing for first time users

Capterra loader

Efficient software for remote support

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easiest tool to use online without installing it. Speed is really appreciable for file transfer. User friendly tool.

Cons: Chat used to interact need to be more dynamic. Overall performance is great.

* * * BEWARE * * * Allowed Uninvited access to my computer. * * * * BEWARE * * * *

Jun 22, 2018
1/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: First looks it was great, easy to use and a good alternative to Teamviewer. DO NOT USE THIS SOFTWARE

Cons: I installed this on my desktop and my laptop, while i was at my desktop i saw anydesk load up and the mouse move it then closed the connection, then about 20 seconds later it connected again and moved the mouse over to an open window and close it, my laptop was at the side of me turned off. As soon as this happened i uninstalled it and did a full malaware scan in the hope whoever connected wont be able to connect without anydesk.

Overall: None. it opened up my computer to be accessed by uninvited guests

Capterra loader

Anydesk is one of the best remote desktop applications.

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Key feature of Anydesk is to access all your documents files from any remote resource.

It is very lightweight application which is really fast and is very rmessy for user to understand, does not require any training.

Cons: There are many bugs in the software and sometimes can become very annoying for the user.

Capterra loader

Any desk

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The real-time connectivity that took only a few minutes after i downloaded it and installed the software, the accuracy, I enjoyed it very much, it was like magic!

Cons: You cannot access anydesk in offline mode, you have to be connected.

Overall: I was stuck with a task that was supposed to be completed like yesterday, and someone from London, a colleague suggested Any desk, and in the shortest period of time after installing, my colleague managed to help me using my laptop while he is far away in London, and the task was completed and submitted! I thank the brains behind Anydesk!

Super light and easy to use

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1.It is downloaded easily and quickly.

2.It is available for any operating system.

3.The interface, despite being simple, is quite intuitive.

Cons: 1. For the free version, you can not have multi-user sessions.

2.It is not a disadvantage but it would be better if for the free version you could create a user alias

Capterra loader

Anydesk Review

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We can directly connect to other computer if we have Id and password

Cons: It required high speed internet.

Not working properly on low speed of internet.

One of the easiest to setup

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: AnyDesk works very well. It requires little effort to setup, in fact, it needs almost nothing to setup, not even an installation. It works smoothly across slow lines and will adjust the quality accordingly.

It also adds extra security but allowing access only after confirmation, even if you just gave the PC address to the other person. Definitely a good solution for those helping our less technical users on their computers.

Simple and free for MAC

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is free and easy to set up to the point where I could use it without issues with an older gentleman who usually struggles with these type of things.

Cons: Occassionally it runs slowly and I do not know why - I would suspect it is an internet issue and not the fault of the software, but there is no way of knowing!

Anydesk is a great application for remote desktop connection.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - It is extremely easy to connect to any remote desktop.

- It simply generates a 6 digit code and you can easily let IT or any other team member to connect to your laptop.

Cons: There aren't any cons as such as it is one of the easiest remote desktop connection software that I have seen so far.

Capterra loader

very fast

Jul 11, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Anydesk is very useful and fast. It works even in areas where internet connectivity is slow, and can be setup to automatically accept your connection

Cons: File transfers can sometimes for no visible reason start being very slow, and the problem seems to resolve itself after a whle

AMAZING PRODUCT

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use

Overall: I have had several experiences with Anydesk for remote diagnostics and have been consistently impressed. this product works flawless with great ease of use.

AnyDesk was easy to install and worked well for remote IT support

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: AnyDesk was simple to install and provided a number to provide to the remote connection. The whole process was pretty seamless and allowed for a remote employee to take control of my desktop and help with some tasks.

Cons: I've only used the product once so I didn't explore many of the other features that may be present. It's hard to comment on cons therefore. For my simple use case, it was quite easy and worked as expected.

Overall: Easy setup without any fuse.

Capterra loader

It is a simple application to give remote support

Jul 27, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: Remote administration, unattended Access, Firewall Elusion, Mobile Client, is a single application and does not matter the place or the pc.

Cons: You can not use the program if there is no Internet, and If the Internet were to fall or something happens the remote connection would be lost it is very difficult to get the program updated.

Overall: The remote support

It was satisfactory and helped me achive my goals.

Apr 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is very easy and fast to download. The app is intuitive to use and facilitates the operation for each user. It is available for any operating system.

Cons: The free version, can not have multi-user sessions. I would have to restart the system a few times. It would also be good to incorporate a chat and call at the time of the session.

Anydesk support

Nov 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to remote access around world with any computer and mobile

Cons: I don't think any problems in anydesk but once think that about password in this software

Overall: Easy to use

excellent application to control the system

Apr 12, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros:

I find it very efficient for fulfilling its function, allows its use in a free version,

and with greater security than their peers in the market

Cons:

in its free version you can not take advantage of all its functions, which does not allow us to know how to handle it thoroughly

Overall: MEETS WITH ITS FUNCTIONS TO CAVALITY

ANY DESK REVIEW

Oct 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: this is very helpfull to comnect any pc via generated a cod

Cons: wireless connectivity , not use any wire device such as pen drive

Overall: this app and application is very helpfull to me i easily access my phone on computer and also computer on phone. i think you improve the mlbile to computer connection to make more professional thanks

A very good remote desktop connection platform that gives users flexibility

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use incorporated to the simple and straight-forward user interface is excellent for use by even newbies

Cons: The connections especially over a wireless network seem very slow and can most of the tme be very irritating

Overall: I had the flexibility to access files that i had stored in my home computer

AnyDesk Everytime

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: AnyDesk is extremely useful for rapidly creating remote access to one's work computer. Many of our employees work from home so this is a great solution.

Cons: There really are no downsides. Perhaps the security could be exploited. Make sure you trust your fellow employees.

Anydesk

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is user friendly. I like the fact that it requires the user to give me permission to use.

Cons: The down side is if i install something on the computer your conected you need some one at the computer to click yes for admin rights.

Good switch from Teamviewer

Mar 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Anydesk have wonderful support. This program is extremely easy to use. Set up was really simple.

And it's so much faster.

Anydesk should be on Everydesk

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use. No nag screens and friends/family can see when I connect

Cons: Not always able to understand how to get unattended to work with certain operating systems

I use this to access my work computer from home or from another work computer - very happy with it.

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very user friendly. Sometimes, with other programs, the screen isn't as clear but I don't seem to have that issue with this one.

Capterra loader

Easy to use

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: it has functionalities that other software doesn't, i like how the connections to other computers saved are show in the principal menu, this connections can be identify with a custom alias, that make easy connection search to the user

Cons: While you are connected to remote computer, sometimes you get confused, when you want to select some file from the remote connection the cursor does not respond fast

Overall: Fast Connections

Everything you need and for free!

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The fact that it has good performance and it costs nothing to use compared to the paid options that are available.

Cons: At first it took a little getting used to the interface, but this is coupled with the fact I did not look for any instructions.