---
title: "AnyDesk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AnyDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more."
source_url: "https://www.capterra.com/p/149595/AnyDesk/"
page_type: "product"
language: "en"
---

# 

 AnyDesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AnyDesk

## What is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

## What is AnyDesk used for?

[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,797 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Accessible interface for all users

Flexible remote access capabilities

Dependent on stable internet connection

Inconsistent input device handling

Starting price

€22.9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Remote Support / 2026
-   Remote Desktop / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AnyDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://anydesk.com&name=AnyDesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AnyDesk

4.6 (1,797)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

€22.9

Flat Rate, Per Month

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (1,797)

Ease Of Use

4.7 (11,622)

Value For Money

4.5 (1,317)

Value For Money

4.8 (8,221)

Customer Service

4.2 (1,232)

Customer Service

4.6 (7,514)

## AnyDesk alternatives

[4.7 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11,639)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting price

$24.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194565/TeamViewer/)

[View all alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

## FAQs about AnyDesk

Overview

### What problems does AnyDesk solve?

AnyDesk solves slow, travel-heavy IT support and fragmented remote work by letting teams instantly access office PCs, user laptops, servers, and client devices to troubleshoot software issues, install updates, transfer files, and demonstrate tasks in real time. IT help desks, support engineers, trainers, sales teams, and distributed operations benefit most.

Answer based on 1417 reviews

Overview

### Which roles and teams benefit most from AnyDesk?

AnyDesk is most used by IT administrators, software developers, engineers, and business leaders such as CEOs, owners, and directors. Technical teams rely on it for remote troubleshooting, system access, and development support, while managers, consultants, and freelancers use it to assist clients, manage distributed devices, and maintain business continuity.

Answer based on 1785 reviews

Overview

### What company size and industries is AnyDesk built for?

AnyDesk is built mainly for small businesses, which make up 69% of reviewers, and it is used most in Information Technology and Services at 20%. It also serves midsize businesses at 16% and enterprises at 15%, with additional adoption in Computer Software at 10%, primarily for remote desktop work.

Answer based on 1787 reviews

Features and Usability

### What are the key features of AnyDesk?

AnyDesk includes core remote access and remote control tools, with unattended access and multiple monitor access for IT support and work-from-home use. Reviewers most often mention fast connection performance, simple setup, file transfer, mobile access, and security features such as access controls/permissions, authentication, and two-factor authentication.

Answer based on 1097 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AnyDesk offers a free version and trial, while paid plans start at €22.9/month for Solo, then Standard at 35.9 and Advanced at 79.9, all billed annually. Reviewers say the free version covers basic remote access well, but limits around simultaneous sessions, some advanced features, and commercial use can require upgrading.

Answer based on 304 reviews

Integrations

### Which third-party tools and platforms does AnyDesk integrate with?

AnyDesk integrates with WhatsApp and Microsoft Excel, and reviewer mentions also reference TeamViewer, TeamViewer ONE, Virtual Terminal, Webcam Social Shopper, a3ERP, and baramundi Management Suite. These integrations span communication, spreadsheets, payments, retail, ERP, and endpoint management, covering the external tools most often associated with AnyDesk.

Answer based on 222 reviews

Getting Started and Support

### How easy is it to onboard and train a team on AnyDesk?

AnyDesk is generally quick to onboard, with a simple interface that many nontechnical users, trainees, and support teams pick up with little or no formal instruction. It offers live online sessions, videos, and documentation. Admins or users handling advanced settings, file transfer, or session recording may need extra time.

Answer based on 35 reviews

Getting Started and Support

### What customer support options does AnyDesk offer, and how do users rate the experience?

AnyDesk offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as helpful and sometimes prompt, especially for answering questions. However, others report slow replies, difficulty reaching a human, limited follow-up on billing or technical tickets, and frustration with cancellation handling.

Answer based on 277 reviews

Security

### How does AnyDesk handle data security and access control?

AnyDesk uses end-to-end encryption, two-factor authentication, password-protected unattended access, user approval prompts, numeric IDs or keys, and customizable permissions for viewing, file transfer, audio, and admin actions. Session recording and permission management add oversight. Some reviewers note risks if passwords are reused, the app stays running, or users grant access too broadly.

Answer based on 487 reviews

## Who uses AnyDesk?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Accessible interface for all users

96% positive reviews out of 323

Most reviewers describe ease of use as a major benefit, highlighting its intuitive design, straightforward setup, and suitability for both technical and non-technical users.

Dependent on stable internet connection

45% negative reviews out of 377

Some users report performance and speed issues, including lag, freezes, and slow file transfers when internet connectivity is unstable or devices have limited resources.

Ahmed M.

lawyer, 51 - 200 employees.

"I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good."

Flexible remote access capabilities

92% positive reviews out of 106

Most users report remote work is greatly simplified, enabling efficient access, support, and collaboration from any location or device.

Rachelle Anne S.

RCS, 51 - 200 employees.

"It is very convenient for employees to monitor their work wether working from office or on field."

Inconsistent input device handling

51% negative reviews out of 105

Some reviewers find mouse and keyboard control unreliable, citing issues with shortcuts, cursor responsiveness, and mobile touch navigation.

Aachal S.

Innovative Product Management Specialist, 10,001+ employees.

"On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

Minimal learning curve required

92% positive reviews out of 26

Most reviewers indicate training and learning curve is minimal, with intuitive controls allowing quick onboarding and effective remote training.

Anonymous User

Accounts assistant , 51 - 200 employees.

"Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support."

Limited screen adjustment options

47% negative reviews out of 93

Some users comment screen resolution is problematic, with difficulties adjusting display size, clarity, and managing multiple monitors.

Lana D.

Support, 1,001 - 5,000 employees.

"If you don't zoom to full screen, it is difficult to see"

## Features

AI summary

Based on 4,297 Remote Desktop reviews

Capterra reviewers highlight these as the features buyers value most when choosing remote desktop software:

-   **Secure Login** (**70%** of reviewers rated this feature as critical)
-   **Remote Access/Control** (**62%**)
-   **Access Controls/Permissions** (**43%**)

AnyDesk includes **Remote Access/Control** and **Access Controls/Permissions**, giving teams the tools to connect to devices from anywhere and manage who can view or control systems. However, it does not offer **Secure Login**. Instead, it provides other features that reviewers also consider important, including **Screen Sharing** (**43%**) and **Multiple Monitor Access** (**36%**), helping businesses support remote troubleshooting, improve visibility across user environments, and handle more complex desktop setups efficiently.

Remote Access/Control

4.8 (897)

66.11% of 897 reviewers that rated this feature as important or highly important

With this capability, you can easily and securely access and control computers from anywhere, even on low bandwidth. Reviewers appreciate its fast setup, multi-platform support, and smooth experience, though some mention occasional connection failures despite stable internet.

Access Controls/Permissions

4.5 (576)

63.19% of 576 reviewers that rated this feature as important or highly important

AnyDesk offers customizable access controls, letting you set specific permissions for each user and session. Users think this aspect enhances security and privacy, with many valuing the ability to grant, restrict, or revoke access easily, though some feel options could be more user-friendly.

Screen Sharing

4.6 (752)

59.57% of 752 reviewers that rated this feature as important or highly important

Screen sharing helps you collaborate, train, and provide support remotely with high-quality visuals, even on slow connections. Reviewers indicate it’s reliable for teamwork and troubleshooting, though a few mention occasional lag or limited adjustment options for screen quality.

Multiple Monitor Access

4.4 (399)

52.63% of 399 reviewers that rated this feature as important or highly important

Access multiple screens from one centralized location

File Transfer

4.4 (462)

54.33% of 462 reviewers that rated this feature as important or highly important

File transfer lets you quickly and securely move files between devices, supporting large files and clipboard sharing. Reviewers appreciate its speed, ease of use, and security, though some mention occasional slowdowns or issues with very large files.

Real-Time Chat

4.3 (447)

48.99% of 447 reviewers that rated this feature as important or highly important

It gives you the ability to communicate instantly during remote sessions, making collaboration and support more effective. Some reviewers find the chat convenient for sharing instructions and resolving issues, while others prefer alternative communication methods or find it less essential.

AnyDesk 34 features

### All Features
- Access Controls/Permissions: AnyDesk offers customizable access controls, letting you set specific permissions for each user and session. Users think this aspect enhances security and privacy, with many valuing the ability to grant, restrict, or revoke access easily, though some feel options could be more user-friendly.
- Active Directory Integration: Integrates with Active Directory
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: File transfer lets you quickly and securely move files between devices, supporting large files and clipboard sharing. Reviewers appreciate its speed, ease of use, and security, though some mention occasional slowdowns or issues with very large files.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Monitor Access: Access multiple screens from one centralized location
- Print Management: Helps control, track and monitor printing processes
- Real-Time Chat: It gives you the ability to communicate instantly during remote sessions, making collaboration and support more effective. Some reviewers find the chat convenient for sharing instructions and resolving issues, while others prefer alternative communication methods or find it less essential.
- Remote Access/Control: With this capability, you can easily and securely access and control computers from anywhere, even on low bandwidth. Reviewers appreciate its fast setup, multi-platform support, and smooth experience, though some mention occasional connection failures despite stable internet.
- Remote Printing: Print remote documents from multiple devices
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Screen Sharing: Screen sharing helps you collaborate, train, and provide support remotely with high-quality visuals, even on slow connections. Reviewers indicate it’s reliable for teamwork and troubleshooting, though a few mention occasional lag or limited adjustment options for screen quality.
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session Recording: Record active support and chat sessions for auditing and training
- Session Transfer: Transfer a support session to another team member
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Unattended Access: Manage computers located anywhere without the remote customer present at the other end
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard

---

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Features

4.5 (1,796)

4.5

Based on 1,796 reviews

## Pricing

Value for money

4.5 (1317)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/149595/AnyDesk/pricing/)

Solo

€22.90

Flat Rate,Per Month

It includes:

-   1 licensed user with 3 login devices
-   1 concurrent connection (outgoing)
-   Up to 100 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Feature set for individuals
-   Mobile device management included

Standard

€35.90

Flat Rate,Per Month

It includes:

-   20 licensed users in a team
-   Starts with 1 concurrent connection (add-on available)
-   Up to 500 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Standard user management
-   Custom client generator
-   Mobile device management included

Advanced

€79.90

Flat Rate,Per Month

It includes:

-   50 licensed users in a team
-   Starts with 2 concurrent connections (add-on available)
-   Up to 1000 managed devices (Unattended Access)
-   Unlimited devices to connect to (Interactive Access)
-   Advanced user management
-   Custom client generator
-   Command line interface
-   Mass deployment (MSI)
-   Group policies
-   Phone support
-   Mobile device management included

Value for money

4.5 (1,317)

4.5

Based on 1,317 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (1232)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (1,232)

4.2

Based on 1,232 reviews

## User reviews

Overall rating

4.6

Based on 1,797 reviews

Filter by rating

5(1236)

4(455)

3(78)

2(9)

1(19)

Mentioned topic

Sorted by most recent

SC

Shivaputra C.

CTO

Information Technology and Services

### "Healthcare"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 27, 2026

Cons

I have been using the anydesk paid services for last two years and this time i could not make the payment due to errros in their payment processing page. after trying multiple times, i stopped using the license and anydesk de-activated the license as well. so the license stopped working exactly after their service contract ended. i purchased another license and made the payment. now i am getting multiple threatening emails from some thug : \[sensitive content hidden\] even after explaining the situations multiple times, they keep sending emails with fines + interests etc. i am using the services from google, microsoft and many other companies but i never felt this frustrated.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reasons for choosing AnyDesk

Because of end user requirements...................

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Stephane M.

Gérant et DSI

Information Services

### "Forte dégradation de confiance vis-à-vis d'Anydesk"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 26, 2026

Client depuis plusieurs années sur un abonnement Solo, nous ne recommandons plus AnyDesk suite à notre expérience récente. Sur le fond, le service a toujours été correct sans plus. Mais depuis 2025, les tarifs ont augmenté significativement, à plusieurs reprises. En mars 2026, suite à une nouvelle annonce de hausse tarifaire, nous avons répondu par écrit à leur équipe commerciale pour exprimer notre désaccord et notre intention de ne pas poursuivre à ces conditions — sans qu'à aucun moment il ne nous soit précisé qu'à défaut de résiliation explicite, l'abonnement serait reconduit automatiquement. Seule une offre d'engagement pluriannuel remisé nous a été proposée en réponse. Entre-temps, nous avons migré vers une solution auto-hébergée (RustDesk) et n'avions plus besoin du service. N'ayant pas renouvelé manuellement (notre carte bancaire ayant par ailleurs expiré), nous pensions l'abonnement clos. Nous avons depuis reçu des relances de paiement, puis un dossier transmis à une société de recouvrement, réclamant le règlement d'une année entière alors même que le service nous a été coupé dès le défaut de paiement et n'a jamais été réactivé. Ce que nous retenons de cette expérience : contrairement à la grande majorité des services en ligne, où l'absence de renouvellement met fin à l'abonnement, chez AnyDesk c'est l'inverse — il faut activement résilier, sans qu'aucune option de résiliation simple ne soit disponible en ligne. Le fait d'avoir signalé notre mécontentement par écrit avant l'échéance n'a pas empêché la reconduction. Nous avons proposé de régler une dernière année au tarif discuté en mars, à la condition que la résiliation pour l'année suivante soit bien enregistrée — la réponse a été une nouvelle offre d'engagement de 2 à 3 ans, alors que nous avions clairement indiqué ne plus avoir besoin du service. À notre avis, ces pratiques de reconduction et de recouvrement sont particulièrement défavorables au client, surtout comparées aux standards du marché SaaS. Nous recommandons la prudence avant de s'engager, et de bien vérifier les modalités de résiliation avant toute souscription.

Pros

avant 2024 le service présentait un bon rapport qualité/prix. Le service est simple d'utilisation et compatible windows/mac/linux.

Cons

depuis 2025 de très fortes augmentations de tarif alors que la qualité de service est plutôt moins bonne. de plus leur transparence sur le piratage qu'a subit leur entreprise en 2024 n'a pas été à la hauteur.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Tarif moins élevé chez anydesk et meilleure compatibilité inter-version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Khimson L.

It admin

Electrical/Electronic Manufacturing

### "Fast, Reliable, and Easy-to-Use Remote Access"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 17, 2026

AnyDesk is a reliable and easy-to-use remote access solution, especially for IT support and troubleshooting. Connections are generally fast and responsive, and the software is simple enough for users with limited technical experience. The licensing costs and some advanced configuration requirements are drawbacks, but overall AnyDesk is an effective tool for remote administration and support.

Pros

Fast and reliable remote desktop connections Easy to install and set up Works well for remote IT support Supports Windows, macOS, Linux, and mobile devices Good performance even on slower connections File transfer and remote administration features are useful Simple interface for both technicians and end users

Cons

Some advanced features require a paid license Licensing can become expensive for larger teams Occasional connection or performance issues Security settings need to be configured carefully Commercial-use restrictions can be inconvenient for some users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rashad G.

Geomechanicist

Oil & Energy

### "A straightforward option for remote workstation access"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 15, 2026

It provides a straightforward way to connect to a remote computer and interact with the desktop without requiring a complicated setup. The overall experience has been convenient for remote workstation access, particularly when I needed to work with the computer from a different location.

Pros

AnyDesk is convenient for quickly connecting to a remote workstation when I only need to handle a small task. The connection is usually straightforward to start, and I found it faster and more convenient than setting up a full Remote Desktop session for brief access.

Cons

For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

christopher F.

Brand Strategy Lead

Marketing and Advertising

### "Fast, Capable Remote Access with Minor Stability Flaws"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 14, 2026

My experience with AnyDesk has been largely positive, especially for quick remote sessions and lightweight support tasks. It performs reliably enough for daily use, but it still benefits from manual oversight when stability matters.

Pros

The platform excels in speed and responsiveness, making remote control feel almost instantaneous even on average networks. Its interface is clean, intuitive, and efficient, allowing both technical and non‑technical users to operate it confidently.

Cons

AnyDesk can experience intermittent connection drops and occasional authentication hiccups that interrupt workflow. The support resources are functional but not consistently thorough, leaving some troubleshooting to the user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VF

Vincenza F.

Software Engineer

Information Technology and Services

### "A Handy Tool When Remote Access Just Needs to Work"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 11, 2026

I mainly find AnyDesk useful for remote troubleshooting, accessing machines, and assisting teammates. It removes a lot of friction compared with trying to explain technical steps over a call. It isn’t completely flawless, but the combination of quick access, simple controls, and generally good performance makes it a tool I’m comfortable keeping around.

Pros

I can connect to a remote machine when debugging or helping someone resolve an issue. The setup is minimal, the interface isn’t overloaded, and remote control feels responsive when the network is decent. It’s especially handy when I need access to a development environment without being physically in front of it.

Cons

The connection can become noticeably less responsive when the network is unstable, which can be frustrating during troubleshooting. I have also seen occasional small glitches that required reconnecting the session. The pricing can feel a little high if you only use it occasionally.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Muiz A.

Senior support

Hospital & Health Care

### "Anydesk lifesaver "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 11, 2026

My overall experience with anydesk is so good as it has help me so many times to quick fix stuffs on other people computers

Pros

Any desk is good for screen sharing as I use it for access to computer when working remote and I need to help other staffs sort out there computer

Cons

Sometime you have to connect multiple times which is stressful to keep reconnecting but it works well after sometimes

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer is good I use both everytime just depends on the signal as anydesk signal is better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose Ramon M.

RESPONSABLE S.A.T.

Information Technology and Services

### "Gestion Remota"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 10, 2026

Pros

El software en sí es una buena herramienta de control remoto, pero la estuvimos evaluando y usando un tiempo y encontramos herramientas similares por un precio mas atractivo.

Cons

Ahora nuestra valoración bajaría por el precio, ya que el fabricante ha ido incrementando el precio en muy poco tiempo. Sí decir, que tiene una versión llamada Solo, que sí posee un precio atractivo, pero con limitaciones.

Alternatives considered

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)

Reasons for choosing AnyDesk

No lo elegimos, lo evaluamos varios meses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marquita V.

SALE MANAGER

Accounting

### "Reliable, high-performance remote access with minimal system impact."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2026

AnyDesk has become an essential tool in my workflow, offering a perfect balance between performance and portability. Its tiny system footprint allows me to run it on various machines without worrying about memory usage, and the reliability of the connection—regardless of network strength—has significantly improved my remote support capabilities. It is a robust, professional-grade solution that delivers on its promises of speed and ease of use.

Pros

AnyDesk stands out for its exceptional performance, even in challenging environments. The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine. I am particularly impressed by its bandwidth efficiency, as it maintains a stable connection even on weaker networks or mobile data. The setup process is incredibly fast, utilizing a simple ID system to connect in seconds, and the lightweight design ensures it runs smoothly without taxing system resources. Additionally, the file-sharing functionality is highly intuitive, making it effortless to move documents between computers using standard copy-and-paste commands.

Cons

While the software is highly efficient, the initial configuration of security permissions can be slightly complex for new users. Additionally, there are occasional instances where the connection needs a manual refresh if the network environment changes abruptly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ahammad M.

RESERVATION STAFF

Airlines/Aviation

### "BEST APP FOR SCREENSHARE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2026

In general, AnyDesk offers a dependable and swift remote desktop experience. It stands out for its low-latency performance and fundamental remote access capabilities across various platforms. Although the free version can be quite stringent in terms of commercial usage detection and the pricing for the paid version is relatively high, its speed and essential features render it an excellent choice for everyday remote work and IT support.

Pros

Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.

Cons

Frequent prompts or session expirations may occur if the system detects potential commercial use on a free account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

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