AnyDesk Software

AnyDesk


4.5 / 5
157 reviews

Who Uses This Software?

Remote desktop, remote support, screen sharing and web presentation


Average Ratings

157 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • AnyDesk Software
  • anydesk.com
  • Founded 2013
  • Germany

About AnyDesk

AnyDesk is the world's fastest remote desktop software on the market, ideal for desktop sharing, remote support and web presentation.


AnyDesk Features

Vendor has not completed this information.

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

Vendor has not completed this information.


AnyDesk Reviews Recently Reviewed!


Perfect for computers, poor for mobiles

Jan 03, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that AnyDesk is exactly the same as Teamviewer but much cheaper. I like how the address book is easy to use and you can see if users are online and ready to connect. The interface is very easy to navigate and there are a lot of options to choose from when you are connected on remote desktop. Unlike Teamviewer, Anydesk allows you to see multiple cursors which work independantly of others. This is especially helpful if you would like to point something out to a user with the cursor without interfering with what they are doing.

Cons: The product is perfect for computers, but on mobile I felt a bit let down that there is no functionality of being able to click on the mobile screen. This is a bit disappointing because I had hoped that I could operate on customers phones remotely with this. Another let down with mobile is the lack of instructions on how to control the remote desktop from your phone. There are no explanations on how to scroll, zoom in or access the keyboard. Other than this, great product.

Overall: My business uses remote desktop daily to assist customers who are having issues. 2 seats on AnyDesk costs the same as 1 seat for Teamviewer making it a very smart business purchase.

Capterra loader

AnyDesk: Off-Site Support, Anytime!

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We discovered AnyDesk, one day when we had an issue with a software installation and a third party guided us to installing AnyDesk to assist us further with the issue. From this moment, we felt in love with this software and decided that it would be amazing for our customers to benefit from our services not just on-site but also off-site. Hence our memorable journey with AnyDesk started. Very stable and professional screen sharing features; instant computer access with just a numeric code and a screen prompt. Great experience.

Cons: The time-out issue should be fixed. Some troubleshooting require hours, if not days. AnyDesk should not required verification continuously, during an open session.

Overall: Overall, I have a perfect experience with AnyDesk. I recommend without reserve. They are the best.

Capterra loader

Allowed me to work on the office pc from home

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install, the program weighs very few mb so it downloads quickly.

Easy to configure unguarded access, in case you have a dedicated proxy is easy to configure as well. the share clipboard feature is very useful

allows you to change the quality of the visual part to select between quality and speed

Cons: one of the few bad things is that if the user who installed it does not have administrator privileges, from any external equipment that they connect they will not be able to install it completely, unless the user accepts that installation locally, but I suppose this is a subject more of the security of Windows than of Anydesk.

Overall: I have been able to work in the office while at home, on the road, in vacations, in another country, only to have internet at both ends.

I have received remote support from different technicians for different programs.

I have been able to make simultaneous connections to receive software training for my staff

A great tool for remote support, it is fast and stable

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: We have to work as a team and deliver on individual and collective projects. When anyone is unable to deliver, we are all in it. AnyDesk enables our team leader to access our devices, monitor progress and help fix any issues remotely. It connects instantly and displays two cursors, one which can be controlled by you an another for the other person. No one can access your computer without your consent and you can also terminate the connection when you so wish.

Cons: Sometimes it drops connection unexpectedly probably due to internet connection issues. This might be inconveniencing. A colleague may use it to access critical details from your device when you allow them to access your device for the agreed purpose.

Overall: We are able to help each other with clients' projects even when we are miles apart. The person in charge of the team can access any of our devices and check how far we have gone with the project in question. It is quite effective when the internet connection is strong. You can download the free version, install it and start using it right away.

Remote connecting | Unattended access

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any desk is smoothly running application for remote access for Windows Mac and Linux operating systems. When we download this application runs as the portable app, if we needs to install we can install and run it. It simply verify the remote connection through the user identification code and user have to accept the remote connection.

Cons: When the app run as the administrator remote user have the administrator privileges for all the applications.

Overall: When the unattended access enable can remotely access to the system and login to the system without any acceptation. It's very helpful option to login to system and works after the office times. And using Any Desk mobile client we can access the systems as well as.

Anydesk is a remote desktop application super useful, safe, fast, simple and easy to use

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - It is an application with a very simple interface when using it.

- Unlike other remote desktop applications, anydesk allows you to remotely connect to more than one computer.

- Another advantage in favor is that the connection speed required to establish a good session is low compared to the rest.

- It has a portable version that is super useful in times when you need a quick solution.

- Another point in favor is that the weight of the application is very low, which makes its downloading something quick.

Cons: - Something that would be good to improve is that the mouse cursor does not lock when the main user of the computer uses it.

- Another thing that would be good to improve is the operation of the keyboard in the mobile version of android.

- It would also be good to incorporate a chat and call at the time of the session.

Overall: - It has prevented me from moving to another place to provide technical support or solve a problem.

- It has also been the portable version because it is not necessary to install it on the computer and that speeds up the work.

- Another point in favor is the fact that when I have not had a very fast internet connection the application works correctly for me.

Capterra loader

It allows me to work remotely on my clients' computers and solve a variety of problems, even on ser

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows you to select between a connection that looks good or a fast and fluid connection, you can hear or not the audio of the computer to which you connect, allows access to the clipboard and you can copy and paste files bilaterally, you can configure a remote access not monitored with key, which allows you to connect to the teams at any time

Cons: One of the few cons that I have achieved is that you can not lower the quality of the connection, allowing a black and white like other services (Teamviewer, Cloubberry, etc) for cases where internet connection is poor or slow

Overall: It allows me to coordinate with the final customer and perform IT support work in a non-work schedule of the client and when the internet service is faster, this allows you to do preventive maintenance to the equipment during the night

Capterra loader

Best remote desktop application

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - The best thing I liked about this software is its UI and UX.

- It is easy to use and user-friendly and the best part is, it runs very smoothly without consuming much memory which is unlike other software.

- Also, the mobile application is very good and helpful.

- The size of the installation is very small.

- Feature to connect to more than one computer.

- Easy to copy the files from one host to remote.

Cons: I felt some issues while taking control from then user. The mouse pointer doesn't lock properly sometimes.

Chat feature is not very good and attractive. Sometimes the Anydesk server doesn't respond and takes time to connect.

Overall: Anydesk has been a very important tool for our business. We use it very much to assist and work with collaboration on various projects.

Remote Desktop | Remote login to systems

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any desk is a portable type application can use without installing, it just open as web browser application. Then it gives just a security code and have to share with remote user then we have to accept the remote connection.

Cons: Need good internet connection for smoothly run this application and without administrator privileges can run this application.

Overall: Any Desk is very helpful simple application remote login. Any Desk any desk unattended access give the permission to access the remote connection without accepting the connection. Any Desk allows to share the files from the both devices. Any Desk mobile client helps to access through mobile devices.

Remote connection is now much easier with anydesk

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: allows very light and easy connections, easy connection since you can have 2 addresses to access, as well as the easy connection by question.

It is very good because it is not necessary to install it and that makes it portable.

Cons: I do not see any problems to this software because it is very complete and easy to use, we could say that one of the things that it would be missing is a chat to communicate with others as they have other similar softwere

Overall: this software is ideal to be able to carry out remote works and this way is that I have helped, I was able to solve many problems that at the time I could not transfer to the site

Remote support is simplified

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The advanced view is keep history of all previous sessions and we can simply connect with previous session in single click. The unattended access is convenience feature where we can setup and grant remote computer access whenever needed without any user interaction.

Cons: Sometimes it is unable to grant control over elevated application at the remote end.

Overall: As a support engineer I have to have remote connections to customer premises for variety of configuration and troubleshooting process. With compiled to other competitive product at the market AnyDesk provide reach capabilities free of charges that simplify my remote support experience. A single exe can run without installing at the remote end and gain access with remote desk ID with few steps. The connection establishment is super fast and super easy where even basic user can understand. Session recording feature is important when proofing the remote support carried out. With all features available I am very much satisfied with it's capabilities as a remote supporting software.

Capterra loader

It's fast, simple and safe!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: AnyDesk one of best remote login tool which I have used. It has lots of cool features following are some of those,

It's a safe and reliable tool.

It's simple and easy to use.

Very lightweight file size.

It offers a personalized password configuration and address book.

it has multiple configuration and security options.

the free version has no time restrictions.

support for cross-platforms.

Cons: One thing about AnyDesk is graphics quality is somewhat low and colors differ from actual colors. Also, not having whiteboard tools for drawing on the screen is one of disadvantage.

Overall: I'm using remote login tools in my day to day work. AnyDesk is one of the best tools I have used so far. It's simple, fast and safe. I can recommend AnyDesk for your remote login works.

Remote desktop facility without installing application

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any desk application is the best remote desktop application to use the remote desktop facility without installing the application. It can just download and open connect. Any desk can allows to connect using the user id, with the user acceptation.

Cons: Must need a speed internet connection among both user and remote user.

Overall: Any desk is a very simple application can use for our day to day life. It have unattended access facility comes with pre-defined password allows to log to the remote user without user authorization, it works with system logging facility. Also any desk mobile client helps connect over the smart mobiles and tabs.

Remote desktop with file sharing

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any Desk is the best and simple remote desktop application I have ever used in my life. It helps to connect remote users to connect to Desktop. Built in chat facility helps to communicate with remote user. After downloading it can be use just opening without installing.

Cons: Must need a good internet connection for use the Any Desk.

Overall: Any Desk supports on Windows, MAC, Linux, FreeBSD, Android, iOS and Blackberry. So it can use over any platform, smart mobile users can use the mobile application on their mobiles and Tabs. Any Desk is very easy to use and it cover the huge number of comfortable devices to use it.

Remote desktop anywhere with the internet

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AnyDesk is very simple application we can use for remote desktop, it can be used without installing like as portable application. Any Desk supports with Windows, Linux and MAC operating systems and smarts phones android, windows mobile and iOS.

Cons: Need a good internet connection for remote connecting, and no call facility talk with remote user.

Overall: Actually now a days we must need remote desktop facility for day to day life. Any desk full fill it, it helps to use over many Operating systems and mobile operating systems. Also it allows to share the files among the user and remote user.

Remote logging portable application way

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any desk is the best remote desktop application I have used over MAC Windows and comfortable with the smart mobiles and Tabs. It allows to simply download the application and just open the application without installing.

Cons: Need good internet streaming speed for work as remote user.

Overall: Any Desk allows to connect with the administrator privileges and needs get approval from the user to connect. And it has a facility to connect without approval, unattended access allows to connect using user accounts. It helps to connect remote computers and logging to the system after restating the systems.

Best Remote Access Application

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This application is very easy to use and user friendly. Therefore any new user can use the tool without any knowledge about that tool. It will provide lot of ibuild features like file sharing, online chatting and etc. It is free tool and session is not expired.

Cons: Sometimes privilege will be an issue when we controlling the remote login.

Overall: i have use this application provide the remote logins to developers and i will use the remote connection to all users withing the company. So without going there i can manage everithin in my room.

The Easy to Use Remote Desktop Service Option for the everyday Technical Support Team

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. The unattended access feature works flawlessly including allowing a user to restart a machine and reconnect once powered on.

2. You do not need to fully install the software on your machine in order to use it.

3. The remote desktop connection is sharper than many remote desktop software.

4. Has a fast file transfer method

5. It is user-friendly

Cons: 1. It is not very secure. Some malware can take advantages of some of the software's features.

2. The margins of the screen during a remote session may not be ideal for some activities such as user interface changes.

Overall: It is accessible, easy to use and ideal for easy use and quick installation on a client's machine

Sophisticated yet user friendly!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most amazing feature of this software is it's user interface. Every functionality is crystal clear and distinct. This enables collaboration and communication to be made easy. It also has built-in file transfer and it is available for all platforms which makes it pretty awesome!

Cons: For the multiple number of times that I've used it, giving permission to the user on the other end has not been successful; sometimes it got stuck or otherwise it never worked.

Overall: I am graduate student, and we work as teams on multiple projects in different courses. This makes it difficult for us to meet in-person. But AnyDesk has helped greatly to share screens and collaborate well.

Great Distance Troubleshooting Software

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the facet that with AnyDesk, you can troubleshoot a PC remotely, as if you were actually using the actual workstation. The screen-sharing and remote control features works seamlessly.

Cons: There is a time-out for interventions. This could be an issue for long troubleshooting actions with no calendar for end of work.

Overall: Overall great experience. I would definitely recommend to any person or businesses looking either to provide troubleshooting services or on another side get some help from IT technicians.

High Efficient Bandwidth Usage

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were keen to discover that AnyDesk did not require powerful Internet bandwidth to function properly. We were hence able to provide support to remote locations, where the Internet connection bandwidth was limited.

Cons: For medium-sized businesses, I believe that the pricing of 229 USD billed annually is still relatively high.

Overall: Apart form the pricing, AnyDesk is indeed a powerful and excellent troubleshooting tool. It has all the necessary features and much more. I highly recommend.

Capterra loader

Fastest Free Remote desktop software on the market.

May 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anydesk is a relatively new player, however, it is so convenient and it works. The best thing about anydesk is that it does not require you the install the software. You can just download and run it. It's blazing fast, has cross-platform support and as a basic solution, it's a no-brainer.

Cons: There are still a few bugs when it comes to cross-platform remote desktop, like when you connect a windows pc with a mac. What it does it does perfectly, but it lacks a lot of features available on other solutions, like drag-and-drop file transfer and copy-paste.

Overall: I work with a lot of my clients with Anydesk where I can troubleshoot what they are dealing with and also personally when talking to anyone, if there is a computer screen involved, it's usually done through Anydesk. It's helped me be mobile and still be connected and able to do whatever needs to be done.

Capterra loader

Anydesk is a great alternative to all other kinds of remote access software.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been using this software for like one year, it is very easy and quick to use, it has a very good speed of sharing and control, also i can share more than one screen, so my colleague in the other side, can see everything i do and also control it if i want. Something i like is that you can save many ID's that you have connected before, so people won't have to give you the number all the time.

Cons: I think this software has a bad security in this way, if you have your session of anydesk without password, anyone can get in, at anytime, so if you have started anydesk in your machine and were ausent of keyboard, people can just get into your machine and control it. This has happened to me with some friends, anything bad happened, but its a security risk.

Overall: I use this software, with my family, and also with some colleagues, because is very easy to use and fast, one thing i like, is that is shows as many screens as i have, so the other person can see the 3 screen monitors that i'm using.

A light but powerful tool for remote connections

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most is that the application is light, and very simple and intuitive to use and allows me to provide remote assistance to users around the world, without the need to move from work or home.

Additionally it offers a portable version so it is not necessary to install it on the computer besides having a chat tool that allows people to communicate without problems while making the remote connection.

Cons: What I like least about this application is that sometimes depending on the operating system that the user has, the program hangs. In addition, it is necessary to have a connection to the internet to operate, so in local or private networks it does not work.

Overall: I use this program to provide remote assistance to different users regarding installation and configuration of software, fiscal printers, among other aspects, from the office and home without having to travel to the place where the client is. Also through the chat tool I guide the user in the use of technological tools.

Capterra loader

AnyDesk is giving freedom for working from anywhere

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - We can connect end devices with TLS and AES encryption.

- This product gives end to end encryption security to the connection.

- The software is available for all platform.

- Much cheaper that other products which is available in market.

- AnyDesk is available for Mobile phones also.

Cons: - Late comer to the market.

- AnyDesk got affected Malicious attack which is big minus for this product.

- This software was being infected by Malware.

Overall: Overall, AnyDesk is good product for remote access, but This was being infected by Virus. Therefore, I don't recommend this product to others

Easiest way to Be in Another's (Computer) Shoes

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once set up by administrator, it is the easiest and quickest program in order to see and work on another computer. Whether someone from across the room or across the state, helping them with programs or reviewing their work quickly within the comfort of their own computer is pretty unique in my honest opinion. I have tried other types of programs similar to this one, but AnyDesk's simplicity and functionality stands out from the rest.

Cons: When I check out someone's computer (with their permission of course) the picture of their display shows much smaller than my monitor's display dimensions. It would be nice for it t be as large as possible and not slightly grainy at times.

Overall: The ability to hop onto another's work space in the digital age is a considerably useful feature in the IT and tech world of course, but a person who assists day in and day out tasks with coworkers in other cities and states can find it just as much or more handy when needed.

AnyDesk Anytime, Anywhere.

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about AnyDesk is that it does not require much time to install. You do not even feel like you are installing a software your computer. It is that fast.

Cons: I do not have any complaints on this software. AnyDesk is the best remote desktop tool in the market.

Overall: I am using AnyDesk since 2014 and I still use it when I need help from my colleagues.

Capterra loader

Effecient Remote Access to Computers

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used both Anydesk and TeamViewer but Anydesk is generally simpler but has less functionality compared to Teamviewer.

Anydesk is simple to use and is very fast. It is lightweight (less than 2MB) and you can have it up and running in a matter of minutes.

I like that Anydesk has a chatting functionality make it possible for to chat with the person whose computer you are accessing. This makes the overall experience just better. You can also send files between the computers accessing each other.

I also like the fact that Anydesk is free to use for personal use.

Cons: For you to use Anydesk, both computers should be connected to the internet, and preferably stable internet. When the internet connection is down, it interferes with the connection and the overall goal might not be met.

Overall: Anydesk pretty much get the job done. My overall experience with the application is good and would advice anyone looking for a quick solution for remote computer access to try Anydesk.

Free Remote Access Software Tool

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's 1.7MB, it's a lightweight program that you can set up quickly and The free version of the program has no time restrictions or nag screens, and you don't need to give your email when signing up.

Anydesk Supports unattended access,Clean and uncluttered interface,Connection IDs are easy to remember,Supports file transfers,Can run in fullscreen mode,Includes text chat capabilities,Supports sending keyboard shortcuts and Portable option available

Cons: No whiteboard(There are no whiteboard tools for drawing on the screen in order to clarify points.) and The interface could be a bit more modern.

Overall: It works as described and Fast and light

Simple and Best

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best thing in AnyDesk is that its so much simple and user-friendly even a layman can understand. Just you need to install it and start using it.

Cons: Ther are no cons for the AnyDesk, because its free, hassle-free. I had used it for the product demos, and it worked absolutely perfect.

Capterra loader

A Fast Remote PC Access Application

Oct 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like the fact that AnyDesk is easy to use, fast and lightweight. The application size is small and manageable. You can connect two computers in a matter of minutes. It doesn't require a learning curve.

I also like the fact that I can easily send out files from the two connecting computers. There is also a chatting option on the interface where the two connecting partners can engage with.

Another thing I like about AnyDesk is that it is a free software. You don't need to pay anything to use it.

Cons: AnyDesk doesn't have a lot of features. Compared to Teamviewer, the latter has more features and options.

Overall: Anydesk is good enough. It gets the job done. I have been able to do a lot of support work without having to physically go to where the clients are. This has helped save my time and money.

Capterra loader

Best Remote desktop for free

Jan 31, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is a free software and it has lot of functionalities compared to other free remote desktop alternatives.

Cons: Responsive time is slow and it is very difficult to use when the internet connection is slow.

Overall: Anydesk is one of the best remote desktop assistant you can find. This has lot of usefulfeatures such as, you can record the Anydesk session, configure the anydesk to unattended access, save anydesk credintials, etc. responsiveness of the anydesk is bit slow.

good

Mar 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: this application is using very simply and downloading is smoothly.

we can take remote more than one computer.

Cons: improve the mouse and keyboard using smoothly.

it should be updated the software, any disturbances reconnect the auto workstation.

Overall: easily take access

Excellent remote support application with one word.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Overall stability, good reaction time, connection quality and multi monitor support, address book feature, ease of unattended connection, SSL connection, session recording feature, etc. It just works perfectly with all you need.

Cons: There is no negative things in my mind but it very very rarely gives weird error and connection drop. When we reconnect and everything goes fine.

Good remote desktop tool and its free also.

Aug 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It can be used for personal use for free.

Files transfer can be done with ease between client and host machine and vice versa

Quality of display is also good doesn't lag much.

Supports unattended access.

Supports text chat also supports full screen mode.

And the best thing is the installation size is very small lightweight application.

Cons: Doesn't support local remote access to machine is private network.

Pros comes with cons- unattended access can sometimes becomes security risk if not used properly.

crashes sometimes.

Overall: Overall very good lightweight and fast tool

Capterra loader

Remote desktop application at its best!!!

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software itself is only few MB's, so very easy to download and install. Connection to a remote computer is really swift. Connection speed to establish a session is comparatively very low. Another advantage is that you can save the ID's if you establish a connection, so users or people don't have to give their ID all the time.

It can run in full screen mode and a portable version is available. Any thing else you want?

Cons: The downside of Anydesk is that you cannot lower the quality of the connection. There is no security prompt for login, so anyone who gets in to your computer / laptop basically can access your Anydesk account. I badly missed the whiteboard (tools for drawing) and the obsolete interface will not be a pleasant surprise to everyone.

Overall: I have solved many problems and worked with many clients and done troubleshooting or understood the product in a good way. It is easy to use and has all features for sharing desktops.

Great For Troubleshooting, But Additional Permissions Required

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the fact that AnyDesk is really simple to use. With just a 6-digit number communicated to me by the person looking for assistance, I was able to access his PC and start the troubleshooting procedures.

Cons: Firstly, AnyDesk relies on a stable Internet connection. Then authorization has to be provided again, after the input of the 6-digits and then even more, after timeout. At last, major authorizations like uninstalling important softwares are not available, making additional issues for the troubleshooter.

Overall: Overall, AnyDesk is very useful, despite some limitations. I would definitely recommend to anyone.

Capterra loader

I have been using AnyDesk for almost 2 months now and I'm impressed with the quality of the offering

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: After using several other offerings to remotely connect to a server, I came across AnyDesk.

AnyDesk really surprised me with it's performance and ease of use (even for the free version)

The main advantage here is the performance, I personally haven't seen any other remote connection the performs like AnyDesk (Very smooth video, solid connections and controls)

Also, AnyDesk provides solid app collection on Windows, Android and iOS, very useful on a windows desktop or iPad.

Cons: Two main cons in AnyDesk:

1. It desn't offer account sync to save your connections and automatically make them available on all devices.

2. Even though the main tool I used is the protable option, it keeps bugging me to install the tool using the installer.

Overall: AnyDesk offers excellent performance, robust connection and wide variety of app selection on all major platforms.

Capterra loader

Use Anydesk to connect and access any desktop

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The implementation of the tool was great, it is compatible on Windows and on Mac systems. We have been using Anydesk for a year now; remote work and connection to other systems for support has been easy. The tool is super intuitive, user-friendly and quick. The best part is that users can work and co-ordinate simultaneously due to the option of multiple cursors.

Cons: I wish there could be a simpler way to record screens with audio from multiple users. Also, I hope this tool becomes mobile friendly. Otherwise, I see no other cons and very satisfied with the product

Overall: Overall, our team has been really benefitted by utilizing this tool. Minor improvements will really boost the user base.

Works fine for typical scenarios, but...

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: What I like the most about the AnyDesk app is its performance.

While it is cheaper then TeamViewer, the performance is not worse.

Cons: Sometimes fails to work on local network especially when client and host running different OS (especially Windows-Linux).

So far I was unable to connect to any server behind the proxy.

Capterra loader

Excellent tool for remote assistance.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: AnyDesk is a tool that is easy to use, agile, secure and, most importantly, free for personal use and access to remote desktops allowing to control one or more computers remotely, through the Internet it is very useful as technical support, user assistance . Allows you to manage two or more remote computers remotely from one computer to another with a considerable distance when sending files (such as installers or updates). In addition, you can activate or deactivate control options, such as sharing clipboards and listening to audio. of the equipment that we access.

Cons: Mainly even when the program has all the functions that a user may need, it limits us the fact that if he does not have access to the Internet service he is not able to establish the connection between both parties.

Any Desk

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Is the easiest free way to give and have remote Support.

Cons: Is not as quick as the TeamViewer or zoom.

Overall: It make me solve a lot of Support problems with my customer.

Capterra loader

My son always helps me from anywhere with this application. it's perfect

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: What I like most about this application is that it is easy and fast to install, I do not need much knowledge to use it from the moment I enter the page it is downloaded alone and I just have to open it and go!

Cons: What I do not like is that I think it should be more colorful, I feel that it lacks a bit of life to be more beautiful, but it is a detail that can be improved.

Overall: very useful this application I recommend it to the whole community simple and easy to use. great

Capterra loader

Simple to use remote administration tool

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: AnyDesk does not require registration or administration to start using. Once installed its ready for use.

It does not consume alot of bandwidth.

It provides realtime collaboration on documents and presentations between team members regardless of their physical location.

It has support for local area networks allowing provision of IT support to be a streamline process

Cons: The user interface for chat is very user friendly.

Overall: I have used AnyDesk to provide remote assistance to team members, collaborate on documents and files and also receive support on my PC. Its support for PC, Mac and Linux has ensured I have a complete remote access solutions for different operating systems.

Capterra loader

Excellent tool for easy, fast, secure and powerful remote support.

Jul 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Its main attraction is to be portable, it is not necessary to do any installation, just download and run so that the system assigns an identification number to your computer from its servers and is the only data you need for a future remote access.

Cons: Using it daily I noticed that sometimes it is inhibited and does not receive connections even in full execution, making it necessary to restart the application.

Overall: Although its operation is equal to that its competitors, it offers a quick and easy solution for remote access. With having it in a usb memory and running it in any location I can access my computer or serve my clients from anywhere.

Capterra loader

It's free and it's pretty awesome!

Dec 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: it is a software i think will be useful to most people, it is a free software which is easy to download, install and configure and its available for windows, mac & linux. what it majorly does is, its allows remote access from one computer to another computer, fast to connect, the file transfer is very fast, its really user friendly and the app for android works just like the one on PC.

Cons: Its slows really down when there's a poor internet connection and it can be annoying and fustrating sometimes

Overall: it has so many benefits, most times i work from home, connecting to my computer at work using AnyDesk. It has really my works very easy and fast.

Capterra loader

Great product, solves the problem of remote connection in a simple and articulate fashion.

Mar 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use.

Fantastic and intuitive user interface hence training may not be required.

Has fantastic response time, thus making it very easy to connect to any pc around the globe and work remotely.

Cons: In some operating systems the application is not optimized, example in windows server 2008, i have noticed a lot of lagging.

Also another person is needed on the other end of the connection to accept a connection request which may be good for security but frustrating if you have no one on the other end.

Overall: This software has enabled me to work comfortably from any mobile location with outstanding results. I would recommend it to anyone with a need to work remotely.

Need remote access to desktop, go for it!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple process to install and you get access to yours/others desktop in a easy way. Helps resolve the query in fast paced process cause you don't have to wait till the person comes to you and sort out the issue with your system. Also, you can use this to work remotely with the accessing the same files and details that you need while being away from your system.

Cons: Not that I can think of, worked well whenever we used it.

Overall: Excellent and time saver..

I use these program for remote connection to my laptop y clients's pc, easy to download and set up

Jun 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy and simple to start new and old connections, it can be set up user interface, security and privacy, allows use of mouse, keyboard, copy and paste.

If is the firts time you use it, it lets you try it first without been download, then you choose if you want download it in your pc

Cons: The only cons is the screen is a little minimized on the right and the left this put the desktop in a shorter view

Best for Remote Management

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I am network administrator that uses this software daily. Simply the best software to access employee machines remotely and to do the trouble shooting. Any Desk makes my day easier and make things faster. Quick connectivity and reliability at its best

Cons: Sometimes i loose connectivity due to bad internet connectivity.

Overall: i would recommend this to anyone who has to work as network or system administrators.

Fast and easy remote connection tool

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We often require the services of an external support agent with some of our softwares. With Anydesk, the resources are able to connect to our computers and help us troubleshoot and resolve urgent issues. Connection and file transfer is fast if you have a good internet connection, it is user friendly and allows one to limit the access rights of the connecting machine.

Cons: We have had experiences where it occasionally hangs, probably due to intermittent internet connection.

Overall: - Simple and fast remote desktop connection

- Efficient issue resolution through above

- Saves time and cost

- Improved collaboration

Capterra loader

Functional tool for access outside office.

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The advantage of this tool is that it allows public access to another computer without the need to use VPN or any public IP. This allows us to avoid investments to be able to access from anywhere.

Cons: So far I have no complaints or I have not seen any disadvantages in the tool in the short time I have used it.

Overall: My experience with this software has been to be able to carry out work activities from my house.

Capterra loader

My experience with the product has been excellent, it is a very useful tool and I recommend it.

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like that it allows me to link all the comptators that I use and in this way I do not have to be in front of one or the other to access the content of my different hard disks, without needing to be moving the equipment. Likewise, I have used this application to receive technical support without the staff having to personally go to my location.

Cons: that does not have an infallible security method, and may allow malicious people to enter my information in case of theft or loss of a linked computer.

Overall: This program greatly facilitates remote assistance, which has been of great use to me many times.

Anydesk's connections

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can take connection with the clients for the company with the schools, additional I can transfer files and take control

Cons: I can not make video calls or I can record the screen sometimes the connection with the users of the schools drops

Overall: the connection is dropped and at the moment I can not take control, the benefits is to take control over the desktop and we can connect with more than one user at a time.

My review of AnyDesk

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's free and super simple to use. It's fast, both download and run. It greatly facilitates our intervention and our productivity soar.

Cons: The only thing I feel is that it slows us down, is that if AnyDesk is not run as an administrator on machines, I can not seem to get into the client environment. Sometimes that makes it difficult, but I quickly resolve the situation. No problem.

Overall: I use AnyDesk every day at work. Whenever I need to access my clients' computers, so I can help them, I use AnyDesk. It's really useful, I love working with AnyDesk.

Capterra loader

One of the best in the business

Feb 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Any desk is more specific than team viewer in sharing desktop functionality.

I used it first when I had an issue on production server and has to solve it anyhow, I was trying to take help from my senior over the phone. He suggested to download AnyDesk and use that instead and that was ultra lightweight, lightning fast installation and working like a pro.

Cons: It is new in the business unlike team viewer so robustness is a concern but I didn't find any issue as far as my work concerned. It is ultra fast do its job very finely.

Overall: Great app if you do not want to waste a lot of memory over bulky apps just to use desktop sharing. great in business. looking forward to some other functionalities in the upcoming release. go for it. :)

Easy to use, but has a few minor problems

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The speed of the system is amazing. Definitely the fastest remote desktop software that i have used so far.

Cons: The interface is not as modern as it could be and also the cursor would sometimes not appear when starting a new connection. Would have to restart the system a few times.

Overall: Was able to fix problems clients had from my work place instead of having to go to he clients home.

Anydesk is a simple program that allows me to connect remotely to another computer and use it

Mar 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely. It handles a new type of video technology that makes it faster. AnyDesk is surprisingly easy to use: you can use all functions with a few clicks in a very intuitive user interface

Cons: You can not use the program if there is no internet. The free version has some limited features. It does not work on android

Overall: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely

It is a very effective and stable tool for the supervision of equipment and support for remote users

Jul 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The installer is small and very light, does not occupy much memory and does not interfere with the users' applications. The remote connection is very fast and there is no delay, it does not hang and it responds very quickly for the management of machines and servers. It can also be used through the smart phone is incredible fast. and how good it is free for basic use

Cons: The inconvenience I have had is with the mouse and the keyboard, there are moments that try to hang up I hope that in next updates can correct this problem

Overall: In the development of my work activities and troubleshooting at the level of user machines and servers because so fast and how it is to use the program I am very satisfied and I highly recommend it

Any Desk is good software then other options available for sharing data. It is convenient to use.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I use this software mostly when my laptop has some virus or stop working. I just call the IT desk and then we easily get connected and problem is solved. It is very easy to use. Data is also protected. Files can also be transferred easily from one PC/Laptop to other.

Cons: Only works on windows. Many of the users don't have Any desk so I have to switch to other option.

Capterra loader

Great to connect with low band with

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1.- It's super easy to use, everything is near and the functionality is well explain

2.- No need to be install , just use it first , and if you want to install post use you can do it.

3.- Doesn't use a lot of band with , and can connect to other machines.

4.- Is in spanish , for those who does not speak english is a big plus

Cons: 1.- The chat could be more like whatsapp , more fun , agile , not this , it feels old and boring.

2.- If there is no internet you can not use it , even if you are in the same network , the creator should put a use in intranet.

Overall: First is a good way to connect to other machines and make support to team mates o non IT family menbers, is light and does not consume a lot of band with

Capterra loader

Simple, easy and free tool to remote connections.

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This tool is very easy to use, it has simple interface where you need to just provide the anydesk ID of remote connection and upon accepting of connect request the controlling of remote desk is possible.

This tool also provide the option to set username and password to remote connection so there is no need to accept the every connection request.

Cons: Few of the times I have faced pixel lag while watching remote desktop even though the internet connectivity as speed very good.

Overall: Highly recommended for remote desktop connections.

Easy and free

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love this software! There is no install files, it is just an exe file. it allows you to remote in and take off for support from anywhere.

Cons: The only downside I have seen is I would like to be able to transfer files within the software itself.

Overall: I use this software when supporting customers who might have limited access on their PC. We do not need to jump through a lot of IT hoops for simple support.

Capterra loader

Any desk is simple easy to use and can access remotely from anywhere

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: AnyDesk is very in response and easy to use. You can remotely access the system of others single or multiple and can work on them. It have some great features of Id generation which is good for security reason and sharing in one your ready to go. It is one of the lightweight software and easy to install.

Cons: After using for some year i find that handling of mouse and keyboard can be more smooth and interface is very simple and boring.

Overall: AnyDesk is very easy and fast to use if are accessing remotely then i would recommend to all to use it.

The little Remote Access Tool that could.

Jan 09, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. The footprint is little compared to similar remote access tools making it smooth to use

2. Easy to use for beginners as it is straightforward with a great interface.

3. Supports multiple platforms i.e. Windows,Mac OS, Linux

Cons: For an software that is used as freeware it really doesn't have cons that really standout maybe the times you lose control of your screen intermittently when dealing with other users.

Overall: This tool is an everyday requirement especially to specialist in remote institutions like fieldwork or you need quick access.

LOVE when IT can fix your issues.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am not a computer savy person, so when there is an issue I love that anydesk is so easy to use, my IT person can log into my computer to fix the issue for me. Very easy to use, looks easy to operate.

Cons: I dislike that you always have to approve the person calling in. I wish my IT person can just have an admin login to just get to our computers without having to rely on us being here to approve the call. I do understand sometimes people with to not have certain people in the computers but it would be nice for trusted people to be able to get in.

Anydesk is the Best

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The unattended access that can be setup for anytime support.

Cons: The inability to connect when a connection has not been established to the anydesk network.

Very cool software

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Anydesk helped me whenever I had a problem using any software if my IT manager is away from the office. Once we share our system access through Anydesk next time it will remember that particular one and need not to give any access code.

Cons: Not find any cons for this one and happly using from last 2 years

Overall: Thanks to Anydesk for helping to reach out my IT manager to resolve my system issues.

Capterra loader

AnyDesk: The Perfect Tools For Distance IT Troubleshooting

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is amazing. You may experience an issue on your computer in Australia, for instance, and have an IT technician, from the US, connecting to your PC and performing the necessary actions, as though he was present in person, with only a PIN (9 digits) and a stable Internet connection required.

Cons: The paid plans are a little expensive in my opinion. Furthermore, they should be little to no timeout possibilities. This means that if you connected to troubleshoot a PC in the morning, you do not have to re-request access if you are continuing the troubleshooting in the afternoon.

Overall: The best experience ever. This is the software to try for 2019.

My opinion about AnyDesk

Nov 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about the application is that it allows a good interaction between computers through remote connection in real time, with the possibility of transferring files and chat, even allowing to connect to a computer without having to install the application, only with the execution of the portable option is sufficient.

Cons: Something that I do not like about the application is that it does not allow to make a conference with video call between computers.

Overall: My experience with AnyDesk has been excellent, I love the portable option since it facilitates the execution of the application on computers with which I want to connect and do not have the tool installed.

Capterra loader

one of the best softwere for remote connection

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: super practical because it does not need an installation this makes it portable.

if the installation is required it is super simple and very configurable.

Cons: There are times when there is a change in the internet, it takes a while to get back online, otherwise it is super easy and simple

Dependable remote desktop connection

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an IT person, AnyDesk gives me the flexibility and fast connection to remotely access a computer from another location specially when colleagues need assistance in setting up there Outlook or fixing software in there desktop. It gives me also an advantage in finishing my work from home whenever I need to access my own desktop.

Cons: There are times I cant copy paste things or click something when prompted by the desktop I remotely repairing.

Overall: So far its been a good alternative to another remote desktop management software. I can still be effective in working with my colleagues specially when they encounter problems even though I'm not presently there to help them.

Capterra loader

AnyDesk

Dec 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: stable and fast remote connection, the advantages of the program is that you can work remotely, in a prolonged way, the control tools are necessary for ubna remote connection, the visualization is clear and not pixelated, the steps of installation are convenient and easy for any user.

Cons: The option of authorizing remote connection is not adequate since sometimes the user does not grant the permission and the immediate connection can not be made, some users get confused when giving the connection id, although the visualization is clear, but the users do not know how to give this data and generates delays when connecting remotely.

Overall: a very stable program, and it does not consume in excess the resources of the equipment neither of the speed of internet, it is fast and the visualization does not become pixelated.

Capterra loader

Good communication channel .

Dec 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Can easy connect.

- When 2nd time login no need to request the "Remote Desk" address , it will show the past login pc list

Cons: Cannot do the communication through the voice.

Overall: When solving customer support issues we need to connect to the customer site remotely. Using this software can do easily.

Capterra loader

Perfect screen sharing app

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very light weight app its just around 2mb. Free of cost and works like a charm. Supports all platforms android, windows and mac. Sharing access is really easy, setting up password gives you direct access without a user accepting.

Cons: Mouse pointer and keyboard shortcuts can be optimized a bit to make it more easy for users.

Overall: Started using anydesk this make a perfect screen sharing app. This is one of the easiest way to share your screen. Anydesk doesn't require any installation one of the best part of it. Though installation give you access to other features like add a password for direct access. This can be used any ways with or without installation. Both work like a charm

Best remote accessing software

Feb 01, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast. No other software is faster than anydesk when it comes to remote accessing. Also can get images and videos edit like no other. Security also pretty high with the encryption technology that they are having.

Cons: Connectivity is fully depends on the Internet. If the internet connection is poor won't be able to get connect with Anydesk.

Overall: I always use Anydesk whenever I have to get remote connection. The first and the best software. So reliable and enables to work smoothly.

Any desk is best remote sharing program available which is free of cost.

Jul 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Sharing you address to each and now you access the other user pcs through this is best thing which is easy to use. The functionalities available user can acess files and share files within. The chat function is also on of the best integrations if one user sharing the pcs though remotely.

Cons: With various function and free of cost new users may sometimes find difficult to use which really on the disadvantage.

Capterra loader

It makes the work easier

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to start using, it is a tool of rapid deployment.

Cons: I have not managed to connect more than two users with the trial version, of course the paid version indicates that it supports it.

Overall: We use it to offer remote support to colleagues and customers.

AnyDesk

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: high connection speed

Access your data and files from anywhere, anytime without using the cloud

fast data transmission

allows you to compress information to transmit it

You can share information with other users and work with it together

It is compatible with multiple platforms and operating systems

allows recording sessions for greater security of your data

you can use it on mobile device

Cons: the mouse crashes if the other is using it

it is managed with ip address

Overall: allows you to perform work sessions quickly and safely, you can even record sessions

Versatile Remote Desktop Software

Dec 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the fact that you don't have to fully install the software on any device. You can just download the file and run it from there. This makes it perfect for throwing it on a thumb drive and moving it to other computers. Also, it's free!!

Cons: The mobile app is a little more difficult to figure out. I haven't been able to find an option where you move a mouse versus touching what you want to open.

Overall: Great product and I am glad that I found it. It has answered my need to connect to my home computer without having to pay or install a bunch of software.

Good tool to remote

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great tool for remote working. Without much complications you can directly access the other computers. Good for people train and teach others in online.

Cons: Some time it lags, don't know the exact reason

the best remote controller

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the integrated chat, help in support.

unmonitored access with password;

Last access in the inferiror bar, show which computers are online

open source

mobile app works great

Cons: I do not like file transfer of program, could make it simpler

Overall: Use to access remote computers from clients using my program, to demonstrate functions or to solve problems.

Capterra loader

Good for share screen.

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is most light (small in size) software to use and share screen. Remote desktop access is its basic function. Making remote desktop with small size software easy to download anywhere fast as it is of 2 mb.

Cons: There should be VPN option. Cloud function needed.

Overall: Best fast to apply and good to work.

Capterra loader

Best screen sharing software I have ever used

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Anydesk is faster access without login or signup, just download enter the Any Desk address and you are done.

Cons: There is nothing I dislike about Anydesk however at times I faced screen lagging or delay in displaying screen.

Overall: We can actually sit in our office and support the client who is overseas and it saves a lot of time, cost and travel.

I use it as a tool to take remote control of equipment and remote developers

Mar 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a simple and easy to use tool. Its graphical interface, despite being simple, quite intuitive, which makes it easy to use for any functional user. It is available for the operating system. Its download and installation is easy and fast.

Cons: The free version, can not have multi-user sessions. It would be great if the free version could create a user alias.

Overall: The tool allows to streamline the work when working with remote developers, as it is agile and does not require so much internet resource can work quickly.

Capterra loader

This is a great tool for accessing ad hoc remote sessions.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been researching remote access tools to better assist our community with their IT problems. Any Desk was one of the chosen tools and we are very impressed. The software can be used at a moments notice to solve those immediate issues our users have in a timely fashion.

Cons: I wish there was a way to access devices that are not on our network as easily those devices on our network. Other than that this tool is invaluable.

Overall: The ability to solve IT issues at a moments notice.

Capterra loader

Assistance Made easy

Jan 31, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this was a great tool in navigating a new system brought to the company. I couod be taught new tasks from a long way out.

When we experienced system issues, our expert was far away and we would give him access to the computers and check the issue.

Cons: it was slow at times, and the other participant would need to connect numerous times before success

Overall: i would recommend it to any organisation or indivual who is intergrating systems from across borders or over certain distances

Very Smooth

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have been using Any Desk for sometime now and it is just flawless . Their are so many similar services available but this works the best . And the most awesome part is that it is free . Skype too has this feature of sharing screen , but it requires you to buy Skype for business , why buy when you can have it for free ?

Cons: The meeting ID's are too long to remember and sometimes can be confusing .

Overall: Overall experience has been pretty good . I highly recommend this if you are into training far away people .

Good remote desktop access software

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Easy to install.

2. Very small size to download.

3. Easy to use.

4. especially

Cons: 1. Have not found any unmentionable cons.

Overall: We operate an eCommerce stores where we have couple of support and sales guys work from home as well and we have to assist them very much regularly to install new softwares or show them how new tools or marketing campaigns work and we use anydesk to remotely connect to their desktops to present the case. Its very much helpful especially for software installations and showing them how it works.

AnyDesk: The Best Remote Distance Support Software

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have really appreciated how easy and within clicks (and a simple code input) I could have access to a remote PC. The software is really user-friendly, highly reliable, with no bugs. Beautiful user interface.

Cons: There are sometimes disconnections after a long period of no use. This should be levied in my opinion for a better experience.

Overall: I haven't found a better remote desktop or PC control software other then AnyDesk. They are the best in what they do. Amazing experience.

Capterra loader

Awsome tool for great cost

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very small in size, free and faster.

Its the beat option for any IT support departnent.

Cons: I havent had any unpleasant experience so far

Capterra loader

EASY AS PIE

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LOVE THAT THIS IS FREE AND SUPER EASY TO SETUP

Cons: LOVE EVERYTHING ABOUT THIS .............

Reliability very bad

Oct 10, 2018
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good perfomance and easy too install.

Great for the price.

Cons: The software are good but the stability of the Andesk servers are disastrous.

Overall: On this year more than 10 days without any capacity to connect our customrs with anydesk.

Support are totaly missing saturday and sunday! If you cannot use Anydesk on Saturday in the morning, you need to wait Monday to access your account.

Support reply are stupid > refresh your browser..... just a joke.

Forget this product if you need a real SLA and reliability of the services.

Capterra loader

It is an application that allows remote access that allows a technical support to a device.

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Technical support can be carried out in a short time and at a lower cost, considering that the waiting time for the transfer of a person to the equipment to be intervened is eliminated, as well as the cost of transfer is reduced to zero.

Cons: It is not compatible with all operating systems.

Anydesk Safe and Fast

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: - It is an easy to use application.

- Allows to connect remotely to more than one computer.

- The connection speed required to establish a good session is low compared to other applications

- The application does not weigh much, and for that reason download fast.

Cons: - The incorporation of a chat and / or call at the time of the session would be great.

-It would improve the operation of the keyboard in the Android mobile version.

Overall: The user has control over the elements that facilitates who controls the computer, for example, keyboard, mouse, microphone. Therefore you can cut any of these services and even the complete connection at any time.

Love This software

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: U can use to remote desktop It is great.Small download size and also run in fullscreen mode,Portable and mobile app to desktop.

Cons: Nothing having any cons of this software..but its depends of internet Speed...although working fine.

safe and very simple to use

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: that i can easily control and help others computers when they need, simple and fast.

Cons: nothing, it is perfect and very recommended.

Overall: i'm helping others while they have some problems with their computer.

Good Tool For Team Work

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: * Can use for team works.

* One user can work in another user's laptop in different place.

* Easy to work through this software.

Cons: * The user needs internet connection to use this software.

Overall: I use this software to my team projects in campus.

Capterra loader

Easy to use

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has lot functions and it is portable. Therefore very easy to use.

Cons: I have no doubts with this software. I am fully satisfied.

Overall: I have around 1 year experience with AnyDesk. I am using it for business purposes.

Capterra loader

Best remote control software ever

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Any desk is a very useful tool with easy installation and intituitive usage, it allows you to connect to office pc from your home, tablet smartphone, so if you forgot to send something or need to do some work dont need to move, anydesk connects you.

Cons: i don't have any cons so far with this software, it really goes fine.