# AnyDesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AnyDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/149595/AnyDesk --- # AnyDesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AnyDesk ## What is AnyDesk? AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. ## What is AnyDesk used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,787 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Pros & cons Intuitive interface for all users Flexible remote access capabilities Dependent on internet stability Inconsistent input device handling Starting price €22.9 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Remote Desktop / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AnyDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://anydesk.com&name=AnyDesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AnyDesk 4.6 (1,787) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €22.9 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (1,787) Ease Of Use 4.7 (11,610) Value For Money 4.5 (1,308) Value For Money 4.8 (8,211) Customer Service 4.3 (1,222) Customer Service 4.6 (7,503) ## AnyDesk alternatives [4.7 (1,420)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) ## FAQs about AnyDesk Overview ### What problems does AnyDesk solve? AnyDesk solves delayed IT support, costly on-site visits, and downtime across distributed teams by enabling fast remote access, software installs, troubleshooting, file transfer, and live user guidance across devices. IT technicians, help desks, support engineers, schools, and remote operations teams benefit most when managing many computers across locations. Answer based on 1416 reviews Overview ### Which roles and teams benefit most from AnyDesk? AnyDesk is most used by IT managers, system engineers, software developers, and business leaders such as CEOs, owners, and directors. Technical teams rely on it for remote troubleshooting, system access, and supporting distributed devices, while managers, consultants, freelancers, and project leads use it to collaborate, assist clients, and maintain business continuity. Answer based on 1784 reviews Overview ### What company size and industries is AnyDesk built for? AnyDesk is built primarily for small businesses, which make up 69% of reviewers, and is used most in Information Technology and Services at 20%. It also serves midsize businesses at 16% and enterprises at 15%, with additional adoption in Computer Software at 10%, mainly for remote desktop work. Answer based on 1786 reviews Features and Usability ### What are the key features of AnyDesk? AnyDesk includes core remote access and remote control features, with unattended access for IT support and work-from-home use. Reviewers often mention fast connection performance, simple setup, file transfer, and mobile access. Differentiating features include session recording, remote printing, and access controls with two-factor authentication for secure connections. Answer based on 1097 reviews Pricing ### How much does it cost and what fees or limitations are included? AnyDesk starts at €22.9/month billed annually for the Solo plan, with Standard at 35.9 and Advanced at 79.9. A free version and free trial are available, but reviewers note free use is limited for commercial work, simultaneous sessions, and some advanced features; several also call the paid licenses competitively priced. Answer based on 304 reviews Integrations ### Which third-party tools and platforms does AnyDesk integrate with? AnyDesk integrates with TeamViewer, WhatsApp, Microsoft Excel, Virtual Terminal, Webcam Social Shopper, a3ERP, and baramundi Management Suite. Reviewer mentions center on TeamViewer comparisons and file-sharing workflows involving Excel, while the broader list points to communication, payments, retail, ERP, and endpoint management connections. Answer based on 222 reviews Getting Started and Support ### How easy is it to onboard and train a team on AnyDesk? AnyDesk is generally quick to onboard, with a simple interface that many reviewers say nontechnical users, trainees, and support staff can start using with little or no formal training. It offers live online sessions, videos, and documentation. Admins or teams needing session recording, file transfer, or setup details may need more time. Answer based on 35 reviews Getting Started and Support ### What customer support options does AnyDesk offer, and how do users rate the experience? AnyDesk offers email/help desk, a knowledge base, phone support, and chat. Users often describe support interactions as practical and effective for resolving issues quickly, but some report slow replies, trouble reaching billing help, confusing cancellation terms, and occasional access problems when trying to contact support. Answer based on 276 reviews ## Who uses AnyDesk? Based on Capterra reviews from the past 3 years Company size Based on 300 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 300 reviews IT & Software Development 33% IT & Software Development 33% Administrative 14% Customer Services & Support 12% Engineering 8% Others 33% Top industries Based on 300 reviews Information Technology and Services 44% Computer Software 24% Computer & Network Security 12% Financial Services 10% Other 10% ## Pros and Cons Intuitive interface for all users 96% positive reviews out of 322 Most reviewers indicate ease of use makes AnyDesk accessible, even for non-technical or novice users. Dependent on internet stability 45% negative reviews out of 377 Some reviewers indicate performance and speed suffer with unstable internet, causing lag and connection drops. Sadhnaa K Software Development Engineer, 11 - 50 employees. "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity." Flexible remote access capabilities 92% positive reviews out of 106 Most users report AnyDesk enables efficient remote work, allowing access to devices from any location. Rakshit C human resource, 5,001 - 10,000 employees. "overall experience with AnyDesk is great & i recommend to help everyone if their close one are facing problem and you have a good solution get the access of their laptop and simply operate it from anywhere you need not to present at certain range/ location ." Inconsistent input device handling 51% negative reviews out of 105 Some users say mouse and keyboard controls can be unreliable, especially shortcuts and mobile interactions. Aachal S Innovative Product Management Specialist, 10,001+ employees. "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." Minimal training required 92% positive reviews out of 26 Most reviewers describe a gentle learning curve, with intuitive features supporting training and onboarding. matt S Accounts assistant , 51 - 200 employees. "Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support." Limited screen adjustment options 47% negative reviews out of 93 Some reviewers report difficulty with screen resolution, display clarity, and managing multiple monitors remotely. Lana D Support, 1,001 - 5,000 employees. "If you don't zoom to full screen, it is difficult to see" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.8 (890) 65.84% of 890 reviewers that rated this feature as important or highly important With this capability, you can easily and securely access and control remote computers from anywhere, even on low bandwidth or mobile devices. Reviewers appreciate its speed, reliability, multi-platform support, and simple connection process, though some mention occasional connection failures. Screen Sharing 4.6 (745) 59.19% of 745 reviewers that rated this feature as important or highly important Screen sharing helps you collaborate, provide support, and train others in real time, even across different platforms. Reviewers indicate it’s easy to use, maintains good quality on low bandwidth, and supports meetings, though some mention occasional lag or limited adjustment options. Access Controls/Permissions 4.5 (573) 63.00% of 573 reviewers that rated this feature as important or highly important AnyDesk offers customizable access controls, letting you set specific permissions and roles for each remote user. Users think this aspect enhances security, allows flexible session management, and gives them confidence in protecting their data, though a few mention limited permission options. File Transfer 4.4 (455) 54.07% of 455 reviewers that rated this feature as important or highly important It gives you a convenient way to transfer files quickly and securely between devices. Reviewers appreciate the drag-and-drop, clipboard, and large file support, though some report slower speeds with big files and suggest more real-time transfer details. Real-Time Chat 4.3 (445) 48.76% of 445 reviewers that rated this feature as important or highly important This characteristic lets you communicate instantly with remote users during sessions. Some reviewers find it valuable for troubleshooting, guidance, and collaboration without needing third-party tools, though a few prefer other communication methods or find the chat less essential. Unattended Access 4.5 (411) 52.07% of 411 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end AnyDesk 34 features AnyDesk offers customizable access controls, letting you set specific permissions and roles for each remote user. Users think this aspect enhances security, allows flexible session management, and gives them confidence in protecting their data, though a few mention limited permission options. Integrates with Active Directory Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Public or private sharing of digital files such as documents, audio/video, images, and more It gives you a convenient way to transfer files quickly and securely between devices. Reviewers appreciate the drag-and-drop, clipboard, and large file support, though some report slower speeds with big files and suggest more real-time transfer details. Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Access multiple screens from one centralized location Helps control, track and monitor printing processes This characteristic lets you communicate instantly with remote users during sessions. Some reviewers find it valuable for troubleshooting, guidance, and collaboration without needing third-party tools, though a few prefer other communication methods or find the chat less essential. With this capability, you can easily and securely access and control remote computers from anywhere, even on low bandwidth or mobile devices. Reviewers appreciate its speed, reliability, multi-platform support, and simple connection process, though some mention occasional connection failures. Print remote documents from multiple devices Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Record and save a video file of what is happening on a computer screen Screen sharing helps you collaborate, provide support, and train others in real time, even across different platforms. Reviewers indicate it’s easy to use, maintains good quality on low bandwidth, and supports meetings, though some mention occasional lag or limited adjustment options. Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows multiple users to simultaneously annotate on a digital whiteboard Features 4.5 (1,786) 4.5 Based on 1,786 reviews ## Pricing Value for money 4.5 (1308) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/149595/AnyDesk/pricing/) Solo €22.90 Flat Rate,Per Month It includes: - 1 licensed user with 3 login devices - 1 concurrent connection (outgoing) - Up to 100 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Feature set for individuals - Mobile device management included Standard €35.90 Flat Rate,Per Month It includes: - 20 licensed users in a team - Starts with 1 concurrent connection (add-on available) - Up to 500 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Standard user management - Custom client generator - Mobile device management included Advanced €79.90 Flat Rate,Per Month It includes: - 50 licensed users in a team - Starts with 2 concurrent connections (add-on available) - Up to 1000 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Advanced user management - Custom client generator - Command line interface - Mass deployment (MSI) - Group policies - Phone support - Mobile device management included Value for money 4.5 (1,308) 4.5 Based on 1,308 reviews ## Support, customer service and training options Customer Service 4.3 (1222) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,222) 4.3 Based on 1,222 reviews ## User reviews Overall rating 4.6 Based on 1,787 reviews Filter by rating 5(1233) 4(452) 3(76) 2(9) 1(17) Mentioned topic Sorted by most recent Chiara L. Law Legal Services ### "My first time with Anydesk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 23, 2026 I think it's an amazing software that has so much potential, I compared it with a few other softwares that do the same and Anydesk it's the best by far. Pros I was new to this software but once I downloaded it for work reasons I was amazed on how easy it is to use! And how many things you can do with it! It is stunning how you can get access to someone else computer, being in control, and look at what they're looking. So easy to setup, takes a few minutes. Plus it's free of use. Cons It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly. It happened just a few times but in case I'll contact the customer support, but for me it works fine by now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Parker W. Teacher Education Management ### "Great for Multiple Devices!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 7, 2026 Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated. Pros AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners. Cons Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Compliance Manager Financial Services ### "My Go-To for Remote Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 25, 2026 My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly. Pros I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms. Cons Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Medina- Maldonado J. Graphic designer Graphic Design ### "I love AnyDesk " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2026 Overall, AnyDesk is a very good and helpful tool . It is very convenient to access other devices. I love using it so much for computer control ,and I can always recommend it to my colleagues and friends. Pros I like the fact that AnyDesk doesn’t give me issues of bugs . It makes remote support easier. AnyDesk is such an efficient and easy to use tool . I like using it for computer control . I have had a nice experience about their customer support team. Cons Well, I don’t really have cons for AnyDesk. Most of its features are Great which makes it a very good tool to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harshul S. Senior. Technical Support Specialist for Network Operations Information Technology and Services ### "Fast remote access with small connection hiccups" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 15, 2026 Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use. Pros I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before. Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chit B. web developer Information Technology and Services ### "Easy Remote Control from One Device to Another" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 12, 2026 i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs. Pros it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful. Cons it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS ALFREDO S. LEAD Warehousing ### "AnyDesk is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 I connect from home on my phone and I have direct access to my work computer. Excellent customer service Pros I like it because I can connect from any computer to another computer directly. Easy to use and help others Cons The only thing I don't like is that it has become one of the favorite applications of online scammers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YK Yurii K. Technical Support Specialist Non-Profit Organization Management ### "Good Remote Access Tool for a Personal Use" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 1, 2026 Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks Pros \- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro Cons \- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) [Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) Reasons for choosing AnyDesk Perfect app for a personal use, free teer is not available in other apps Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Angel J. Manager Consumer Goods ### "Anydesk is so powerful and great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 March 31, 2026 Anydesk is very important and powerful and helpful software. I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer. Pros Any desk is very good for remote support, remote access, computer control . I like it because it is very easy to use. I haven’t experienced the issue of bugs so far Cons The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sim K. Admin Health, Wellness and Fitness ### "Anydesk helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 20, 2026 Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team Pros It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support Cons It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AnyDesk Value for money and company size is good for anydesk Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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