--- title: "AnyDesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AnyDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/149595/AnyDesk/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # AnyDesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AnyDesk ## What is AnyDesk? AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide. ## What is AnyDesk used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,800 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Accessible interface for all users Flexible remote access capabilities Dependent on stable internet connection Inconsistent input device handling Starting price €22.9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Remote Support / 2026 - Remote Desktop / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AnyDesk?[Manage this product listing](https://www.g2.com/products/anydesk/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AnyDesk 4.6 (1,800) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €22.9 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (1,800) Ease Of Use 4.7 (11,627) Value For Money 4.5 (1,320) Value For Money 4.8 (8,225) Customer Service 4.2 (1,235) Customer Service 4.6 (7,518) ## AnyDesk alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,644)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,505)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193062/GoToMyPC/) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) Starting price $178.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [View all alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) ## FAQs about AnyDesk Overview ### What problems does AnyDesk solve? AnyDesk solves delayed, travel-dependent IT support by letting technicians view and control remote desktops, install software, troubleshoot errors, and maintain servers without visiting each device. It also reduces email and cloud-file handoffs through direct file transfer and enables staff to access office computers from home or mobile devices. Help desks, IT administrators, remote workers, and distributed support teams benefit most. Answer based on 1453 reviews Overview ### Which roles and teams benefit most from AnyDesk? AnyDesk is most used by software developers, engineers, and IT administrators who remotely access machines for troubleshooting, testing, maintenance, and technical support. Business owners, executives, managers, and consultants use it to oversee systems and assist distributed staff, while students and freelancers access work computers and collaborate from off-site locations. Answer based on 1797 reviews Overview ### What company size and industries is AnyDesk built for? AnyDesk is built primarily for small businesses, which represent 70% of reviewers, especially Information Technology and Services organizations at 20%. It also serves midsize businesses (16%) and enterprises (15%), with users in Computer Software (10%) and Marketing and Advertising (4%). Its most common use case is remote desktop access. Answer based on 1799 reviews Features and Usability ### What are the key features of AnyDesk? AnyDesk includes remote access/control and screen sharing for viewing and operating distant devices during support sessions. Access controls/permissions let hosts approve connections and set session authority, while unattended access supports connections to saved devices. File transfer, file sharing, and real-time chat support exchanging documents and communicating during remote sessions. Answer based on 432 reviews Pricing ### How much does it cost and what fees or limitations are included? AnyDesk offers Solo at €22.9 per month, billed annually, with Standard at 35.9 and Advanced at 79.9 per month. A free version and free trial are available. Solo includes one outgoing concurrent connection; Standard starts with one, while Advanced starts with two. Reviewers report free-tier feature, device, and session limitations. Answer based on 304 reviews Integrations ### Which third-party tools and platforms does AnyDesk integrate with? AnyDesk integrates with no third-party tools confirmed by the supplied data. TeamViewer, TeamViewer ONE, and WhatsApp appear in reviewer comments as comparison or usage references, not as verified AnyDesk integrations. The available reviewer information therefore does not identify any confirmed native third-party platform connections. Answer based on 219 reviews Getting Started and Support ### How easy is it to onboard and train a team on AnyDesk? AnyDesk is easy to onboard for nontechnical users, support staff, and trainees because its interface, download process, and connection codes are generally straightforward. It offers live online training, documentation, and videos. Reviewers note that most users need little formal instruction, while administrators may need extra guidance for advanced settings, file sharing, and session recording. Answer based on 35 reviews Getting Started and Support ### What customer support options does AnyDesk offer, and how do users rate the experience? AnyDesk offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as helpful, friendly, and responsive, with some reporting answers within a day. However, experiences vary: reviewers also cite slow ticket responses, difficulty reaching support, and prolonged delays for billing, cancellations, or license issues. Answer based on 277 reviews Security ### How does AnyDesk handle data security and access control? AnyDesk uses end-to-end encryption, two-factor authentication, connection approval, passwords, and configurable permissions to control remote access. Unattended access can allow approved users to connect without someone present, and session recording is available. Reviewers caution that shared codes, weak or unchanged passwords, and overly broad remote control can expose sensitive files to unauthorized users or scammers. Answer based on 487 reviews ## Who uses AnyDesk? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Accessible interface for all users 96% positive reviews out of 323 Most reviewers describe ease of use as a major benefit, highlighting its intuitive design, straightforward setup, and suitability for both technical and non-technical users. Dependent on stable internet connection 45% negative reviews out of 377 Some users report performance and speed issues, including lag, freezes, and slow file transfers when internet connectivity is unstable or devices have limited resources. Ahmed M. lawyer, 51 - 200 employees. "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good." Flexible remote access capabilities 92% positive reviews out of 106 Most users report remote work is greatly simplified, enabling efficient access, support, and collaboration from any location or device. Rachelle Anne S. RCS, 51 - 200 employees. "It is very convenient for employees to monitor their work wether working from office or on field." Inconsistent input device handling 51% negative reviews out of 105 Some reviewers find mouse and keyboard control unreliable, citing issues with shortcuts, cursor responsiveness, and mobile touch navigation. Aachal S. Innovative Product Management Specialist, 10,001+ employees. "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." Minimal learning curve required 92% positive reviews out of 26 Most reviewers indicate training and learning curve is minimal, with intuitive controls allowing quick onboarding and effective remote training. Anonymous User Accounts assistant , 51 - 200 employees. "Feels very secure and allows an easy way to use your own computer elsewhere or remote in to someone else's for things like training or support." Limited screen adjustment options 47% negative reviews out of 93 Some users comment screen resolution is problematic, with difficulties adjusting display size, clarity, and managing multiple monitors. Lana D. Support, 1,001 - 5,000 employees. "If you don't zoom to full screen, it is difficult to see" ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra reviewers highlight these as the features buyers care about most when choosing remote desktop software: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) AnyDesk includes **Remote Access/Control** and **Access Controls/Permissions**, giving teams the ability to connect to devices from anywhere while managing who can view, control, or modify remote sessions. However, it does not include **Secure Login**. Instead, it offers other features that reviewers also rate as important, such as **Unattended Access** (**54%**) and **Screen Sharing** (**43%**), which help businesses maintain access to devices outside working hours and support collaboration during troubleshooting or presentations, allowing teams to work more efficiently across locations. Remote Access/Control 4.8 (898) 66.15% of 898 reviewers that rated this feature as important or highly important With this capability, you can easily and securely access and control computers from anywhere, even on low bandwidth. Reviewers appreciate its fast setup, multi-platform support, and smooth experience, though some mention occasional connection failures despite stable internet. Access Controls/Permissions 4.5 (577) 63.26% of 577 reviewers that rated this feature as important or highly important AnyDesk offers customizable access controls, letting you set specific permissions for each user and session. Users think this aspect enhances security and privacy, with many valuing the ability to grant, restrict, or revoke access easily, though some feel options could be more user-friendly. Unattended Access 4.5 (413) 52.30% of 413 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Screen Sharing 4.6 (752) 59.57% of 752 reviewers that rated this feature as important or highly important Screen sharing helps you collaborate, train, and provide support remotely with high-quality visuals, even on slow connections. Reviewers indicate it’s reliable for teamwork and troubleshooting, though a few mention occasional lag or limited adjustment options for screen quality. File Transfer 4.4 (465) 54.62% of 465 reviewers that rated this feature as important or highly important File transfer lets you quickly and securely move files between devices, supporting large files and clipboard sharing. Reviewers appreciate its speed, ease of use, and security, though some mention occasional slowdowns or issues with very large files. Real-Time Chat 4.3 (448) 49.11% of 448 reviewers that rated this feature as important or highly important It gives you the ability to communicate instantly during remote sessions, making collaboration and support more effective. Some reviewers find the chat convenient for sharing instructions and resolving issues, while others prefer alternative communication methods or find it less essential. AnyDesk 34 features ### All Features - Access Controls/Permissions: AnyDesk offers customizable access controls, letting you set specific permissions for each user and session. Users think this aspect enhances security and privacy, with many valuing the ability to grant, restrict, or revoke access easily, though some feel options could be more user-friendly. - Active Directory Integration: Integrates with Active Directory - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: File transfer lets you quickly and securely move files between devices, supporting large files and clipboard sharing. Reviewers appreciate its speed, ease of use, and security, though some mention occasional slowdowns or issues with very large files. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Monitor Access: Access multiple screens from one centralized location - Print Management: Helps control, track and monitor printing processes - Real-Time Chat: It gives you the ability to communicate instantly during remote sessions, making collaboration and support more effective. Some reviewers find the chat convenient for sharing instructions and resolving issues, while others prefer alternative communication methods or find it less essential. - Remote Access/Control: With this capability, you can easily and securely access and control computers from anywhere, even on low bandwidth. Reviewers appreciate its fast setup, multi-platform support, and smooth experience, though some mention occasional connection failures despite stable internet. - Remote Printing: Print remote documents from multiple devices - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Screen sharing helps you collaborate, train, and provide support remotely with high-quality visuals, even on slow connections. Reviewers indicate it’s reliable for teamwork and troubleshooting, though a few mention occasional lag or limited adjustment options for screen quality. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - Single Sign On: Allow users to access multiple services after entering their login credentials once - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 4.5 (1,799) 4.5 Based on 1,799 reviews ## Pricing Value for money 4.5 (1320) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/149595/AnyDesk/pricing/) Solo €22.90 Flat Rate,Per Month It includes: - 1 licensed user with 3 login devices - 1 concurrent connection (outgoing) - Up to 100 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Feature set for individuals - Mobile device management included Standard €35.90 Flat Rate,Per Month It includes: - 20 licensed users in a team - Starts with 1 concurrent connection (add-on available) - Up to 500 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Standard user management - Custom client generator - Mobile device management included Advanced €79.90 Flat Rate,Per Month It includes: - 50 licensed users in a team - Starts with 2 concurrent connections (add-on available) - Up to 1000 managed devices (Unattended Access) - Unlimited devices to connect to (Interactive Access) - Advanced user management - Custom client generator - Command line interface - Mass deployment (MSI) - Group policies - Phone support - Mobile device management included Value for money 4.5 (1,320) 4.5 Based on 1,320 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (1235) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (1,235) 4.2 Based on 1,235 reviews ## User reviews Overall rating 4.6 Based on 1,800 reviews Filter by rating 5(1236) 4(455) 3(78) 2(9) 1(22) Mentioned topic Sorted by most recent AP Ashok P. IT admin Computer & Network Security ### "Excellent Software, but Extremely Unfair and Aggressive Subscription Policies" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 9, 2026 My experience with AnyDesk has been a combination of excellent software and extremely disappointing business practices. As an IT service provider, I regularly deal with software subscriptions from different vendors. I expected AnyDesk to operate like other professional SaaS providers, with reasonable and transparent subscription management. Unfortunately, I discovered that missing the 30-day cancellation deadline could result in another payment obligation, even though I no longer required the prepaid service. What disappointed me most was the company’s approach to resolving the situation. Instead of offering a reasonable solution, the matter escalated to payment demands and a legal notice. I understand that businesses have terms and conditions, but there is a difference between enforcing a contract and treating customers fairly. AnyDesk has developed a great product, but in my experience, its subscription practices have seriously damaged my trust in the company. I would strongly recommend that anyone considering AnyDesk carefully review the cancellation and automatic renewal terms before subscribing. Great software should be supported by equally great customer service and fair business practices. Unfortunately, that has not been my experience. Pros AnyDesk is an excellent remote desktop solution. It is fast, reliable, easy to use, and works well for IT support and remote access. The software itself is impressive and delivers good functionality. Unfortunately, the company’s subscription and cancellation policies significantly undermine an otherwise great product. Cons The biggest disappointment is AnyDesk’s extremely rigid and customer-unfriendly subscription cancellation policy. Requiring 30 days’ advance notice to cancel a prepaid subscription feels unreasonable and designed to trap customers into another billing period. I missed the cancellation deadline and, despite no longer wanting the service, was pursued for payment and even received a legal notice. In my opinion, this is an excessively aggressive approach to subscription management. A company offering such good software should not need to rely on restrictive contractual terms to retain revenue. It creates the impression that collecting money matters more than customer satisfaction or long-term relationships. Alternatives considered [Take Control](https://www.capterra.com/p/242258/Take-Control/) Reasons for choosing AnyDesk Just because of greedy company terms n policy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ishan R. \- Computer Software ### "Thretening to pay auto-renewal where I don't have account acceess." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 29, 2026 I have used AnyDesk through a company email account, purchased with personal credit card and removed the card afterwards and used the AnyDesk for couple of months since the purchase. Somehow they have enabled auto-renewal for my account, which I'm not aware of. And now AnyDesk is thretening me to pay for the newal fee - which I no longer have access to. Pros Atleast they respond to emails, but still doesn't helpful. They want to charge and collect money by turning on auto-renewal default for new accounts. Cons Customer service - all support requests are responded by some random guy reading just the message, not looking after the case history and so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Prudent S. CFO Consumer Services ### "BEWARE of Anydesk" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 16, 2026 My experience with AnyDesk has left me feeling trapped by a subscription I no longer wanted or used. I used the software a few years ago, and my subscription continued to renew automatically, with the cost increasing substantially over time. Despite not using it for several years, I kept paying. When I tried to cancel, I found the process difficult and was unable to complete it. I then emailed AnyDesk directly to ask them to cancel. They told me I was within one month of the automatic annual renewal date and could no longer cancel the upcoming renewal. I explained that I hadn’t used the software for years but had still been paying for it and now wanted the subscription to end. Instead of resolving this, they demanded payment for another full year and referred the matter to debt collectors—even after I had made clear that I wasn’t using the service and didn’t want to continue. In my view, this approach is predatory and shows no goodwill toward customers. What should have been a straightforward cancellation became an incredibly unpleasant experience. Costing me another $851 that I will not get any value for. Be very careful before signing up and think about who you are getting involved with. Pay close attention to the automatic renewal terms and cancellation deadline. Pros It was good to use when I did use it a few years back. But having paid for at least the last two years of access to an app that I did not use, they were absolutely determined to extract another pound of flesh from me for another year knowing I am not using it. Still waiting for confirmation that I have been unsubscribed, even yet. Cons That though I did appreciate the app when i used it a few years back. The experience of unsubscribing left me totally appalled at their complete indifference, rationale and integrity as a business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shivaputra C. CTO Information Technology and Services ### "Healthcare" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 27, 2026 Cons I have been using the anydesk paid services for last two years and this time i could not make the payment due to errros in their payment processing page. after trying multiple times, i stopped using the license and anydesk de-activated the license as well. so the license stopped working exactly after their service contract ended. i purchased another license and made the payment. now i am getting multiple threatening emails from some thug : \[sensitive content hidden\] even after explaining the situations multiple times, they keep sending emails with fines + interests etc. i am using the services from google, microsoft and many other companies but i never felt this frustrated. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing AnyDesk Because of end user requirements................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephane M. Gérant et DSI Information Services ### "Forte dégradation de confiance vis-à-vis d'Anydesk" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2026 Client depuis plusieurs années sur un abonnement Solo, nous ne recommandons plus AnyDesk suite à notre expérience récente. Sur le fond, le service a toujours été correct sans plus. Mais depuis 2025, les tarifs ont augmenté significativement, à plusieurs reprises. En mars 2026, suite à une nouvelle annonce de hausse tarifaire, nous avons répondu par écrit à leur équipe commerciale pour exprimer notre désaccord et notre intention de ne pas poursuivre à ces conditions — sans qu'à aucun moment il ne nous soit précisé qu'à défaut de résiliation explicite, l'abonnement serait reconduit automatiquement. Seule une offre d'engagement pluriannuel remisé nous a été proposée en réponse. Entre-temps, nous avons migré vers une solution auto-hébergée (RustDesk) et n'avions plus besoin du service. N'ayant pas renouvelé manuellement (notre carte bancaire ayant par ailleurs expiré), nous pensions l'abonnement clos. Nous avons depuis reçu des relances de paiement, puis un dossier transmis à une société de recouvrement, réclamant le règlement d'une année entière alors même que le service nous a été coupé dès le défaut de paiement et n'a jamais été réactivé. Ce que nous retenons de cette expérience : contrairement à la grande majorité des services en ligne, où l'absence de renouvellement met fin à l'abonnement, chez AnyDesk c'est l'inverse — il faut activement résilier, sans qu'aucune option de résiliation simple ne soit disponible en ligne. Le fait d'avoir signalé notre mécontentement par écrit avant l'échéance n'a pas empêché la reconduction. Nous avons proposé de régler une dernière année au tarif discuté en mars, à la condition que la résiliation pour l'année suivante soit bien enregistrée — la réponse a été une nouvelle offre d'engagement de 2 à 3 ans, alors que nous avions clairement indiqué ne plus avoir besoin du service. À notre avis, ces pratiques de reconduction et de recouvrement sont particulièrement défavorables au client, surtout comparées aux standards du marché SaaS. Nous recommandons la prudence avant de s'engager, et de bien vérifier les modalités de résiliation avant toute souscription. Pros avant 2024 le service présentait un bon rapport qualité/prix. Le service est simple d'utilisation et compatible windows/mac/linux. Cons depuis 2025 de très fortes augmentations de tarif alors que la qualité de service est plutôt moins bonne. de plus leur transparence sur le piratage qu'a subit leur entreprise en 2024 n'a pas été à la hauteur. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Tarif moins élevé chez anydesk et meilleure compatibilité inter-version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Khimson L. It admin Electrical/Electronic Manufacturing ### "Fast, Reliable, and Easy-to-Use Remote Access" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 17, 2026 AnyDesk is a reliable and easy-to-use remote access solution, especially for IT support and troubleshooting. Connections are generally fast and responsive, and the software is simple enough for users with limited technical experience. The licensing costs and some advanced configuration requirements are drawbacks, but overall AnyDesk is an effective tool for remote administration and support. Pros Fast and reliable remote desktop connections Easy to install and set up Works well for remote IT support Supports Windows, macOS, Linux, and mobile devices Good performance even on slower connections File transfer and remote administration features are useful Simple interface for both technicians and end users Cons Some advanced features require a paid license Licensing can become expensive for larger teams Occasional connection or performance issues Security settings need to be configured carefully Commercial-use restrictions can be inconvenient for some users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rashad G. Geomechanicist Oil & Energy ### "A straightforward option for remote workstation access" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 15, 2026 It provides a straightforward way to connect to a remote computer and interact with the desktop without requiring a complicated setup. The overall experience has been convenient for remote workstation access, particularly when I needed to work with the computer from a different location. Pros AnyDesk is convenient for quickly connecting to a remote workstation when I only need to handle a small task. The connection is usually straightforward to start, and I found it faster and more convenient than setting up a full Remote Desktop session for brief access. Cons For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF christopher F. Brand Strategy Lead Marketing and Advertising ### "Fast, Capable Remote Access with Minor Stability Flaws" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 14, 2026 My experience with AnyDesk has been largely positive, especially for quick remote sessions and lightweight support tasks. It performs reliably enough for daily use, but it still benefits from manual oversight when stability matters. Pros The platform excels in speed and responsiveness, making remote control feel almost instantaneous even on average networks. Its interface is clean, intuitive, and efficient, allowing both technical and non‑technical users to operate it confidently. Cons AnyDesk can experience intermittent connection drops and occasional authentication hiccups that interrupt workflow. The support resources are functional but not consistently thorough, leaving some troubleshooting to the user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VF Vincenza F. Software Engineer Information Technology and Services ### "A Handy Tool When Remote Access Just Needs to Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 11, 2026 I mainly find AnyDesk useful for remote troubleshooting, accessing machines, and assisting teammates. It removes a lot of friction compared with trying to explain technical steps over a call. It isn’t completely flawless, but the combination of quick access, simple controls, and generally good performance makes it a tool I’m comfortable keeping around. Pros I can connect to a remote machine when debugging or helping someone resolve an issue. The setup is minimal, the interface isn’t overloaded, and remote control feels responsive when the network is decent. It’s especially handy when I need access to a development environment without being physically in front of it. Cons The connection can become noticeably less responsive when the network is unstable, which can be frustrating during troubleshooting. I have also seen occasional small glitches that required reconnecting the session. The pricing can feel a little high if you only use it occasionally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Muiz A. Senior support Hospital & Health Care ### "Anydesk lifesaver " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2026 My overall experience with anydesk is so good as it has help me so many times to quick fix stuffs on other people computers Pros Any desk is good for screen sharing as I use it for access to computer when working remote and I need to help other staffs sort out there computer Cons Sometime you have to connect multiple times which is stressful to keep reconnecting but it works well after sometimes Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer is good I use both everytime just depends on the signal as anydesk signal is better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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