AnyDesk Software

AnyDesk


4.5 / 5
238 reviews

Who Uses This Software?

Remote desktop, remote support, screen sharing and web presentation


Average Ratings

238 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.99/month
  • Pricing Details
    For small businesses or freelancers. One concurrent session and one device
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • AnyDesk Software
  • anydesk.com
  • Founded 2014
  • Germany

About AnyDesk

AnyDesk was founded in Germany in 2014, and its unique remote desktop access software has been downloaded by more than 100 million users worldwide, adding another 5 million every month. The software is based on our unique proprietary codec, DeskRT, that allows for virtually latency-free collaboration, whether youre down the hall, or on the other side of the world and also for lower bandwith internet connections. We are one of the 50 fastest-growing firms in Germany.


AnyDesk Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

AnyDesk Reviews Recently Reviewed!


Easy, Free, Best Desk

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What is AnyDesk?

AnyDesk is an advanced, lightweight and extremely fast remote desktop program that can be used for many different purposes. It is very easy to use and download AnyDesk which makes us forget all the hantiness of remote desktop software.

The most important feature that makes AnyDesk different from dozens of remote desktop software and its most popular rival Teamviewer is that it is highly optimized for speed. When the delay rate is too high in other remote desktop software, AnyDesk can handle very busy operations in minutes, even in minutes. Moreover, while performing these exhausting operations, you do not encounter problems such as the appearance of the image on the internet due to internet traffic.

Cons: At some times, the adjustments in the resolutions are not working properly.

Overall: AnyDesk also includes all the features of a standard remote desktop software. AnyDesk also offers many different features such as taking screenshots, hearing sounds, keyboard and mouse lock, advanced connection settings, and so on.

Perfect for computers, poor for mobiles

Jan 03, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that AnyDesk is exactly the same as Teamviewer but much cheaper. I like how the address book is easy to use and you can see if users are online and ready to connect. The interface is very easy to navigate and there are a lot of options to choose from when you are connected on remote desktop. Unlike Teamviewer, Anydesk allows you to see multiple cursors which work independantly of others. This is especially helpful if you would like to point something out to a user with the cursor without interfering with what they are doing.

Cons: The product is perfect for computers, but on mobile I felt a bit let down that there is no functionality of being able to click on the mobile screen. This is a bit disappointing because I had hoped that I could operate on customers phones remotely with this. Another let down with mobile is the lack of instructions on how to control the remote desktop from your phone. There are no explanations on how to scroll, zoom in or access the keyboard. Other than this, great product.

Overall: My business uses remote desktop daily to assist customers who are having issues. 2 seats on AnyDesk costs the same as 1 seat for Teamviewer making it a very smart business purchase.

Capterra loader

Great helpdesk tool

Mar 12, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Is free with a lot of features, more than TeamViewer, it works perfectly to help friends and for daily use if you work with computers or for a helpdesk, for example, I used it to connect with my computer and work remote without a direct VPN service and to help friends, family and sometimes colleagues at my work.

Cons: Can find a lot of issues on the way, I used it daily for example sometimes lost the control on mouse and keyboard or even the touchpad of the cellphone or tablet, so there is a thing to solve and you can detect it when you use daily especially on mobile devices.

Overall: I use it daily to help friends, colleagues, and family because I love to give support about technology, I used it from mobile devices and desktop computers, found many issues that were reported but not solved at this time.

Capterra loader

Allowed me to work on the office pc from home

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to install, the program weighs very few mb so it downloads quickly.

Easy to configure unguarded access, in case you have a dedicated proxy is easy to configure as well. the share clipboard feature is very useful

allows you to change the quality of the visual part to select between quality and speed

Cons: one of the few bad things is that if the user who installed it does not have administrator privileges, from any external equipment that they connect they will not be able to install it completely, unless the user accepts that installation locally, but I suppose this is a subject more of the security of Windows than of Anydesk.

Overall: I have been able to work in the office while at home, on the road, in vacations, in another country, only to have internet at both ends.

I have received remote support from different technicians for different programs.

I have been able to make simultaneous connections to receive software training for my staff

A Simple, Cost Effective Remote Access Solution

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: AnyDesk is extremely easy to use and set up even for those with minimal knowledge or experience in IT, if you know how to install an app you're pretty much set. The application allows you to use passwords to restrict remote access and can record remote sessions for added security. AnyDesk is available across a plethora of devices and platforms, including mobile phones, allowing users to access and work from anywhere. The pricing model is one of the best, if not the best, out there. The interface is simple and intuitive. AnyDesk is a great choice for anyone looking for an inexpensive, easy to use remote access solution.

Cons: In all my time using AnyDesk I have not had a single issue, the application is regularly updated and performs well. I reached out to their support, not for an issue but an inquiry, and they responded promptly and professionally.

Overall: AnyDesk has given me an extremely inexpensive solution for remote access that my team and I use to work from home or when mobile with no issues and a comprehensive feature set.

A great tool for remote support, it is fast and stable

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: We have to work as a team and deliver on individual and collective projects. When anyone is unable to deliver, we are all in it. AnyDesk enables our team leader to access our devices, monitor progress and help fix any issues remotely. It connects instantly and displays two cursors, one which can be controlled by you an another for the other person. No one can access your computer without your consent and you can also terminate the connection when you so wish.

Cons: Sometimes it drops connection unexpectedly probably due to internet connection issues. This might be inconveniencing. A colleague may use it to access critical details from your device when you allow them to access your device for the agreed purpose.

Overall: We are able to help each other with clients' projects even when we are miles apart. The person in charge of the team can access any of our devices and check how far we have gone with the project in question. It is quite effective when the internet connection is strong. You can download the free version, install it and start using it right away.

Remote connecting | Unattended access

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any desk is smoothly running application for remote access for Windows Mac and Linux operating systems. When we download this application runs as the portable app, if we needs to install we can install and run it. It simply verify the remote connection through the user identification code and user have to accept the remote connection.

Cons: When the app run as the administrator remote user have the administrator privileges for all the applications.

Overall: When the unattended access enable can remotely access to the system and login to the system without any acceptation. It's very helpful option to login to system and works after the office times. And using Any Desk mobile client we can access the systems as well as.

Anydesk is a remote desktop application super useful, safe, fast, simple and easy to use

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: - It is an application with a very simple interface when using it.

- Unlike other remote desktop applications, anydesk allows you to remotely connect to more than one computer.

- Another advantage in favor is that the connection speed required to establish a good session is low compared to the rest.

- It has a portable version that is super useful in times when you need a quick solution.

- Another point in favor is that the weight of the application is very low, which makes its downloading something quick.

Cons: - Something that would be good to improve is that the mouse cursor does not lock when the main user of the computer uses it.

- Another thing that would be good to improve is the operation of the keyboard in the mobile version of android.

- It would also be good to incorporate a chat and call at the time of the session.

Overall: - It has prevented me from moving to another place to provide technical support or solve a problem.

- It has also been the portable version because it is not necessary to install it on the computer and that speeds up the work.

- Another point in favor is the fact that when I have not had a very fast internet connection the application works correctly for me.

Remote To Any Desk Using AnyDesk

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: AnyDesk is a feature rich, comprehensive, robust and reliable solution for remote management with a very decent price point. AnyDesk is easy to use with a consistent, intuitive interface across all its applications. The service can be used on all major platforms (Windows, Linux, Mac, Mobile). There's a lot to love here but I'm particularly fond for the ability to upload to and download from the remote machine easily. The ability to secure connections with a password for added security and the chat feature are all things I use very regularly.

Cons: AnyDesk has yet to disappoint me, the service just works and the applications are stable and consistent.

Overall: AnyDesk has given me a simple, robust and inexpensive emote management software that I can rely on consistently.

Capterra loader

It allows me to work remotely on my clients' computers and solve a variety of problems, even on ser

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Allows you to select between a connection that looks good or a fast and fluid connection, you can hear or not the audio of the computer to which you connect, allows access to the clipboard and you can copy and paste files bilaterally, you can configure a remote access not monitored with key, which allows you to connect to the teams at any time

Cons: One of the few cons that I have achieved is that you can not lower the quality of the connection, allowing a black and white like other services (Teamviewer, Cloubberry, etc) for cases where internet connection is poor or slow

Overall: It allows me to coordinate with the final customer and perform IT support work in a non-work schedule of the client and when the internet service is faster, this allows you to do preventive maintenance to the equipment during the night

Capterra loader

Best remote desktop application

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: - The best thing I liked about this software is its UI and UX.

- It is easy to use and user-friendly and the best part is, it runs very smoothly without consuming much memory which is unlike other software.

- Also, the mobile application is very good and helpful.

- The size of the installation is very small.

- Feature to connect to more than one computer.

- Easy to copy the files from one host to remote.

Cons: I felt some issues while taking control from then user. The mouse pointer doesn't lock properly sometimes.

Chat feature is not very good and attractive. Sometimes the Anydesk server doesn't respond and takes time to connect.

Overall: Anydesk has been a very important tool for our business. We use it very much to assist and work with collaboration on various projects.

Remote Desktop | Remote login to systems

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any desk is a portable type application can use without installing, it just open as web browser application. Then it gives just a security code and have to share with remote user then we have to accept the remote connection.

Cons: Need good internet connection for smoothly run this application and without administrator privileges can run this application.

Overall: Any Desk is very helpful simple application remote login. Any Desk any desk unattended access give the permission to access the remote connection without accepting the connection. Any Desk allows to share the files from the both devices. Any Desk mobile client helps to access through mobile devices.

Remote connection is now much easier with anydesk

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: allows very light and easy connections, easy connection since you can have 2 addresses to access, as well as the easy connection by question.

It is very good because it is not necessary to install it and that makes it portable.

Cons: I do not see any problems to this software because it is very complete and easy to use, we could say that one of the things that it would be missing is a chat to communicate with others as they have other similar softwere

Overall: this software is ideal to be able to carry out remote works and this way is that I have helped, I was able to solve many problems that at the time I could not transfer to the site

Remote support is simplified

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The advanced view is keep history of all previous sessions and we can simply connect with previous session in single click. The unattended access is convenience feature where we can setup and grant remote computer access whenever needed without any user interaction.

Cons: Sometimes it is unable to grant control over elevated application at the remote end.

Overall: As a support engineer I have to have remote connections to customer premises for variety of configuration and troubleshooting process. With compiled to other competitive product at the market AnyDesk provide reach capabilities free of charges that simplify my remote support experience. A single exe can run without installing at the remote end and gain access with remote desk ID with few steps. The connection establishment is super fast and super easy where even basic user can understand. Session recording feature is important when proofing the remote support carried out. With all features available I am very much satisfied with it's capabilities as a remote supporting software.

Capterra loader

It's fast, simple and safe!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: AnyDesk one of best remote login tool which I have used. It has lots of cool features following are some of those,

It's a safe and reliable tool.

It's simple and easy to use.

Very lightweight file size.

It offers a personalized password configuration and address book.

it has multiple configuration and security options.

the free version has no time restrictions.

support for cross-platforms.

Cons: One thing about AnyDesk is graphics quality is somewhat low and colors differ from actual colors. Also, not having whiteboard tools for drawing on the screen is one of disadvantage.

Overall: I'm using remote login tools in my day to day work. AnyDesk is one of the best tools I have used so far. It's simple, fast and safe. I can recommend AnyDesk for your remote login works.

Remote desktop facility without installing application

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any desk application is the best remote desktop application to use the remote desktop facility without installing the application. It can just download and open connect. Any desk can allows to connect using the user id, with the user acceptation.

Cons: Must need a speed internet connection among both user and remote user.

Overall: Any desk is a very simple application can use for our day to day life. It have unattended access facility comes with pre-defined password allows to log to the remote user without user authorization, it works with system logging facility. Also any desk mobile client helps connect over the smart mobiles and tabs.

Remote desktop with file sharing

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any Desk is the best and simple remote desktop application I have ever used in my life. It helps to connect remote users to connect to Desktop. Built in chat facility helps to communicate with remote user. After downloading it can be use just opening without installing.

Cons: Must need a good internet connection for use the Any Desk.

Overall: Any Desk supports on Windows, MAC, Linux, FreeBSD, Android, iOS and Blackberry. So it can use over any platform, smart mobile users can use the mobile application on their mobiles and Tabs. Any Desk is very easy to use and it cover the huge number of comfortable devices to use it.

Remote desktop anywhere with the internet

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: AnyDesk is very simple application we can use for remote desktop, it can be used without installing like as portable application. Any Desk supports with Windows, Linux and MAC operating systems and smarts phones android, windows mobile and iOS.

Cons: Need a good internet connection for remote connecting, and no call facility talk with remote user.

Overall: Actually now a days we must need remote desktop facility for day to day life. Any desk full fill it, it helps to use over many Operating systems and mobile operating systems. Also it allows to share the files among the user and remote user.

Remote logging portable application way

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Any desk is the best remote desktop application I have used over MAC Windows and comfortable with the smart mobiles and Tabs. It allows to simply download the application and just open the application without installing.

Cons: Need good internet streaming speed for work as remote user.

Overall: Any Desk allows to connect with the administrator privileges and needs get approval from the user to connect. And it has a facility to connect without approval, unattended access allows to connect using user accounts. It helps to connect remote computers and logging to the system after restating the systems.

AnyDesk helps you to solve your issues.

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Whenever I have an technical issue on my computer or laptop I use this software to contact IT support or my friend to get it sorted as soon as possible. This software saves my time and life. One great feature I realized when I was using it is that you do not need to have a very strong Internet connection to keep the remote connection alive.

Cons: Honestly, I did not encounter any problem when I was using this software. It is a great solution to the market and even the installation is pretty simple.

Best Remote Access Application

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This application is very easy to use and user friendly. Therefore any new user can use the tool without any knowledge about that tool. It will provide lot of ibuild features like file sharing, online chatting and etc. It is free tool and session is not expired.

Cons: Sometimes privilege will be an issue when we controlling the remote login.

Overall: i have use this application provide the remote logins to developers and i will use the remote connection to all users withing the company. So without going there i can manage everithin in my room.

The Easy to Use Remote Desktop Service Option for the everyday Technical Support Team

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. The unattended access feature works flawlessly including allowing a user to restart a machine and reconnect once powered on.

2. You do not need to fully install the software on your machine in order to use it.

3. The remote desktop connection is sharper than many remote desktop software.

4. Has a fast file transfer method

5. It is user-friendly

Cons: 1. It is not very secure. Some malware can take advantages of some of the software's features.

2. The margins of the screen during a remote session may not be ideal for some activities such as user interface changes.

Overall: It is accessible, easy to use and ideal for easy use and quick installation on a client's machine

Sophisticated yet user friendly!

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The most amazing feature of this software is it's user interface. Every functionality is crystal clear and distinct. This enables collaboration and communication to be made easy. It also has built-in file transfer and it is available for all platforms which makes it pretty awesome!

Cons: For the multiple number of times that I've used it, giving permission to the user on the other end has not been successful; sometimes it got stuck or otherwise it never worked.

Overall: I am graduate student, and we work as teams on multiple projects in different courses. This makes it difficult for us to meet in-person. But AnyDesk has helped greatly to share screens and collaborate well.

Capterra loader

Fastest Free Remote desktop software on the market.

May 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: Anydesk is a relatively new player, however, it is so convenient and it works. The best thing about anydesk is that it does not require you the install the software. You can just download and run it. It's blazing fast, has cross-platform support and as a basic solution, it's a no-brainer.

Cons: There are still a few bugs when it comes to cross-platform remote desktop, like when you connect a windows pc with a mac. What it does it does perfectly, but it lacks a lot of features available on other solutions, like drag-and-drop file transfer and copy-paste.

Overall: I work with a lot of my clients with Anydesk where I can troubleshoot what they are dealing with and also personally when talking to anyone, if there is a computer screen involved, it's usually done through Anydesk. It's helped me be mobile and still be connected and able to do whatever needs to be done.

Capterra loader

Anydesk is a great alternative to all other kinds of remote access software.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been using this software for like one year, it is very easy and quick to use, it has a very good speed of sharing and control, also i can share more than one screen, so my colleague in the other side, can see everything i do and also control it if i want. Something i like is that you can save many ID's that you have connected before, so people won't have to give you the number all the time.

Cons: I think this software has a bad security in this way, if you have your session of anydesk without password, anyone can get in, at anytime, so if you have started anydesk in your machine and were ausent of keyboard, people can just get into your machine and control it. This has happened to me with some friends, anything bad happened, but its a security risk.

Overall: I use this software, with my family, and also with some colleagues, because is very easy to use and fast, one thing i like, is that is shows as many screens as i have, so the other person can see the 3 screen monitors that i'm using.

Connecting to anybody remotely got much easier!!

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: One of the best features in today's exploiting world is the security it provides while connecting to someone remotely. Whenever you want to connect to someone it will ask you for the key which is different everytime. Also, the overall experience and ease that anydesk provides its end users is very good.Also, it gives you a bunch of tools to workaround with.

Cons: The most disliked feature about anydesk is about its UI which is not very pleasing to any user. There are still many features which can be implemented to better use. It is also not compatible with every operating system.

A light but powerful tool for remote connections

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I like the most is that the application is light, and very simple and intuitive to use and allows me to provide remote assistance to users around the world, without the need to move from work or home.

Additionally it offers a portable version so it is not necessary to install it on the computer besides having a chat tool that allows people to communicate without problems while making the remote connection.

Cons: What I like least about this application is that sometimes depending on the operating system that the user has, the program hangs. In addition, it is necessary to have a connection to the internet to operate, so in local or private networks it does not work.

Overall: I use this program to provide remote assistance to different users regarding installation and configuration of software, fiscal printers, among other aspects, from the office and home without having to travel to the place where the client is. Also through the chat tool I guide the user in the use of technological tools.

Capterra loader

AnyDesk is giving freedom for working from anywhere

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - We can connect end devices with TLS and AES encryption.

- This product gives end to end encryption security to the connection.

- The software is available for all platform.

- Much cheaper that other products which is available in market.

- AnyDesk is available for Mobile phones also.

Cons: - Late comer to the market.

- AnyDesk got affected Malicious attack which is big minus for this product.

- This software was being infected by Malware.

Overall: Overall, AnyDesk is good product for remote access, but This was being infected by Virus. Therefore, I don't recommend this product to others

Easiest way to Be in Another's (Computer) Shoes

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once set up by administrator, it is the easiest and quickest program in order to see and work on another computer. Whether someone from across the room or across the state, helping them with programs or reviewing their work quickly within the comfort of their own computer is pretty unique in my honest opinion. I have tried other types of programs similar to this one, but AnyDesk's simplicity and functionality stands out from the rest.

Cons: When I check out someone's computer (with their permission of course) the picture of their display shows much smaller than my monitor's display dimensions. It would be nice for it t be as large as possible and not slightly grainy at times.

Overall: The ability to hop onto another's work space in the digital age is a considerably useful feature in the IT and tech world of course, but a person who assists day in and day out tasks with coworkers in other cities and states can find it just as much or more handy when needed.

Best screen sharing software!

Apr 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows you to remote share your desktop screen and makes it possible for you to get or provide instant assistance when you or either of your colleagues are stuck. This has allowed me to manage my workplace from anywhere and anytime.

Cons: I have heard people complaining about lagging and response speed but that basically depends on the internet connection and has nothing to do with the software. There is no such downfall about this software as it serves its purpose.

Overall: Have been using this for quite a long time and has helped me running my workplace smoothly. I can be at home and help a colleague install a particular software or any computer related issues. I am able to get instant assistance from my software providers using anydesk and this has saved me a lot of valuable time when the system or an application crashes.

Capterra loader

A Stable Remote Support System

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Anydesk brings the whole company in one platform. It helps employees to discuss and do a follow-up of company's project in one platform. As an employee, you can be able to see who is online at a particular time and to whom you can connect and have a discussion. It helps business owners to track different projects in any part of the country.

Cons: I have not come across any problem when usinh the software. The team is organized who respond to my questions immediately.

Overall: It has allowed a remote access to any business project even if you are at home.

AnyDesk Anytime, Anywhere.

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about AnyDesk is that it does not require much time to install. You do not even feel like you are installing a software your computer. It is that fast.

Cons: I do not have any complaints on this software. AnyDesk is the best remote desktop tool in the market.

Overall: I am using AnyDesk since 2014 and I still use it when I need help from my colleagues.

Very good App

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can use this app to system support for users and clients

Cons: This is not a mostly famous app, because of this lot of peoples are not using this app

Overall: When am doing system support with users and client support in anywhere this is very useful to connect with user or client machine and can solve their issue very past and its a very speed app and installation also very easy.

Capterra loader

Effecient Remote Access to Computers

Oct 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used both Anydesk and TeamViewer but Anydesk is generally simpler but has less functionality compared to Teamviewer.

Anydesk is simple to use and is very fast. It is lightweight (less than 2MB) and you can have it up and running in a matter of minutes.

I like that Anydesk has a chatting functionality make it possible for to chat with the person whose computer you are accessing. This makes the overall experience just better. You can also send files between the computers accessing each other.

I also like the fact that Anydesk is free to use for personal use.

Cons: For you to use Anydesk, both computers should be connected to the internet, and preferably stable internet. When the internet connection is down, it interferes with the connection and the overall goal might not be met.

Overall: Anydesk pretty much get the job done. My overall experience with the application is good and would advice anyone looking for a quick solution for remote computer access to try Anydesk.

Free Remote Access Software Tool

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's 1.7MB, it's a lightweight program that you can set up quickly and The free version of the program has no time restrictions or nag screens, and you don't need to give your email when signing up.

Anydesk Supports unattended access,Clean and uncluttered interface,Connection IDs are easy to remember,Supports file transfers,Can run in fullscreen mode,Includes text chat capabilities,Supports sending keyboard shortcuts and Portable option available

Cons: No whiteboard(There are no whiteboard tools for drawing on the screen in order to clarify points.) and The interface could be a bit more modern.

Overall: It works as described and Fast and light

Simple and Best

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best thing in AnyDesk is that its so much simple and user-friendly even a layman can understand. Just you need to install it and start using it.

Cons: Ther are no cons for the AnyDesk, because its free, hassle-free. I had used it for the product demos, and it worked absolutely perfect.

Capterra loader

A Fast Remote PC Access Application

Oct 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that AnyDesk is easy to use, fast and lightweight. The application size is small and manageable. You can connect two computers in a matter of minutes. It doesn't require a learning curve.

I also like the fact that I can easily send out files from the two connecting computers. There is also a chatting option on the interface where the two connecting partners can engage with.

Another thing I like about AnyDesk is that it is a free software. You don't need to pay anything to use it.

Cons: AnyDesk doesn't have a lot of features. Compared to Teamviewer, the latter has more features and options.

Overall: Anydesk is good enough. It gets the job done. I have been able to do a lot of support work without having to physically go to where the clients are. This has helped save my time and money.

Capterra loader

Best Remote desktop for free

Jan 31, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a free software and it has lot of functionalities compared to other free remote desktop alternatives.

Cons: Responsive time is slow and it is very difficult to use when the internet connection is slow.

Overall: Anydesk is one of the best remote desktop assistant you can find. This has lot of usefulfeatures such as, you can record the Anydesk session, configure the anydesk to unattended access, save anydesk credintials, etc. responsiveness of the anydesk is bit slow.

good

Mar 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this application is using very simply and downloading is smoothly.

we can take remote more than one computer.

Cons: improve the mouse and keyboard using smoothly.

it should be updated the software, any disturbances reconnect the auto workstation.

Overall: easily take access

About AnyDesk

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: * User friendly application to share the screen.

* We can easily share the screen with anyone and share the files.

* Awesome product for connecting with anyone.

Cons: * little bit enhance the user interface for non software background peoples.

Excellent remote support application with one word.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Overall stability, good reaction time, connection quality and multi monitor support, address book feature, ease of unattended connection, SSL connection, session recording feature, etc. It just works perfectly with all you need.

Cons: There is no negative things in my mind but it very very rarely gives weird error and connection drop. When we reconnect and everything goes fine.

One of the best Teamviewer alternatives

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The small, easy download file to get customers connected to a support session is great. The ability to then install the software for more permanent access (if needed or wanted) is a nice touch. The protocols that Anydesk is using for screen refresh rates is great and the experience is generally very responsive and highly functional.

Cons: There really isn't much to dislike honestly. The UI could use some polish in a few places, but that's a matter of taste, not an issue with actual functionality.

Overall: AnyDesk is a great product written by some former TeamViewer engineers, and the quality and responsiveness shows. And did I mention that Anydesk is a tiny fraction of the price of Teamviewer? It's a highly functional application that doesn't ask for obscene amounts of money.

Good remote desktop tool and its free also.

Aug 25, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It can be used for personal use for free.

Files transfer can be done with ease between client and host machine and vice versa

Quality of display is also good doesn't lag much.

Supports unattended access.

Supports text chat also supports full screen mode.

And the best thing is the installation size is very small lightweight application.

Cons: Doesn't support local remote access to machine is private network.

Pros comes with cons- unattended access can sometimes becomes security risk if not used properly.

crashes sometimes.

Overall: Overall very good lightweight and fast tool

Capterra loader

Remote desktop application at its best!!!

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software itself is only few MB's, so very easy to download and install. Connection to a remote computer is really swift. Connection speed to establish a session is comparatively very low. Another advantage is that you can save the ID's if you establish a connection, so users or people don't have to give their ID all the time.

It can run in full screen mode and a portable version is available. Any thing else you want?

Cons: The downside of Anydesk is that you cannot lower the quality of the connection. There is no security prompt for login, so anyone who gets in to your computer / laptop basically can access your Anydesk account. I badly missed the whiteboard (tools for drawing) and the obsolete interface will not be a pleasant surprise to everyone.

Overall: I have solved many problems and worked with many clients and done troubleshooting or understood the product in a good way. It is easy to use and has all features for sharing desktops.

Capterra loader

I have been using AnyDesk for almost 2 months now and I'm impressed with the quality of the offering

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: After using several other offerings to remotely connect to a server, I came across AnyDesk.

AnyDesk really surprised me with it's performance and ease of use (even for the free version)

The main advantage here is the performance, I personally haven't seen any other remote connection the performs like AnyDesk (Very smooth video, solid connections and controls)

Also, AnyDesk provides solid app collection on Windows, Android and iOS, very useful on a windows desktop or iPad.

Cons: Two main cons in AnyDesk:

1. It desn't offer account sync to save your connections and automatically make them available on all devices.

2. Even though the main tool I used is the protable option, it keeps bugging me to install the tool using the installer.

Overall: AnyDesk offers excellent performance, robust connection and wide variety of app selection on all major platforms.

Machines always at your scope

Apr 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With this tool I can make my remote connections to different computers without importing the operating system, only with an internet connection I can have access to machines located many kilometers away. It works in a safe way since to connect to a machine you need an ID and a key to be able to access the remote computer.

Cons: You have to be very careful who is granted access to the equipment, because if permission is granted for the transfer of files, you can extract files without the remote user being aware of that.

Overall: I use this tool to access machines that are physically located far away. Through this tool I can make configurations and operations in these machines as if it were present in the place where they are.

Best remote control tool!

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High Fps brings best performance and multi os support is very useful

Cons: Address book missing export import features

Overall: Custom client for my customers is very useful to deploy for our managed servers

Fast Easy Screen Sharing

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software was very easy to quickly advise my customers to download and open. You can connect to the customers computer and share a screen in literally under 2 minutes. The customer is prompted to accept the connection which feels less intrusive then simple popping on their screens. There was not a lag between me and the customers screen share, but that may have been related to us both having high speed internet.

Cons: The software is great for 1 quick connection which is free, But if you are looking for any advanced features that many other screen sharing software have you will need to purchase a license. Most other screen sharing software will limit you in different ways if you do not have a paid license.

Overall: I enjoyed the ease of access and would recommend. Feels very similar to teamviewer who would be considered a leader in screen sharing technology.

Capterra loader

Use Anydesk to connect and access any desktop

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The implementation of the tool was great, it is compatible on Windows and on Mac systems. We have been using Anydesk for a year now; remote work and connection to other systems for support has been easy. The tool is super intuitive, user-friendly and quick. The best part is that users can work and co-ordinate simultaneously due to the option of multiple cursors.

Cons: I wish there could be a simpler way to record screens with audio from multiple users. Also, I hope this tool becomes mobile friendly. Otherwise, I see no other cons and very satisfied with the product

Overall: Overall, our team has been really benefitted by utilizing this tool. Minor improvements will really boost the user base.

Very easy to access another computer

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to access another computer and I can also send the file by this tool

Cons: The screen can't display correct on one of my laptop. ( another laptop is good)