AnyDesk Software

AnyDesk

4 / 5 27 reviews

Who Uses This Software?

Remote desktop, remote support, screen sharing and web presentation


Average Ratings

27 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • AnyDesk Software
  • anydesk.com
  • Founded 2013
  • Germany

About AnyDesk

AnyDesk is the world's fastest remote desktop software on the market, ideal for desktop sharing, remote support and web presentation.


AnyDesk Features

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

AnyDesk Reviews Recently Reviewed!


Capterra-loader

Excellent tool for remote assistance.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: AnyDesk is a tool that is easy to use, agile, secure and, most importantly, free for personal use and access to remote desktops allowing to control one or more computers remotely, through the Internet it is very useful as technical support, user assistance . Allows you to manage two or more remote computers remotely from one computer to another with a considerable distance when sending files (such as installers or updates). In addition, you can activate or deactivate control options, such as sharing clipboards and listening to audio. of the equipment that we access.

Cons: Mainly even when the program has all the functions that a user may need, it limits us the fact that if he does not have access to the Internet service he is not able to establish the connection between both parties.

Capterra-loader

My experience with the product has been excellent, it is a very useful tool and I recommend it.

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it allows me to link all the comptators that I use and in this way I do not have to be in front of one or the other to access the content of my different hard disks, without needing to be moving the equipment. Likewise, I have used this application to receive technical support without the staff having to personally go to my location.

Cons: that does not have an infallible security method, and may allow malicious people to enter my information in case of theft or loss of a linked computer.

Overall: This program greatly facilitates remote assistance, which has been of great use to me many times.

It was satisfactory and helped me achive my goals.

Apr 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is very easy and fast to download. The app is intuitive to use and facilitates the operation for each user. It is available for any operating system.

Cons: The free version, can not have multi-user sessions. I would have to restart the system a few times. It would also be good to incorporate a chat and call at the time of the session.

Simple and free for MAC

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is free and easy to set up to the point where I could use it without issues with an older gentleman who usually struggles with these type of things.

Cons: Occassionally it runs slowly and I do not know why - I would suspect it is an internet issue and not the fault of the software, but there is no way of knowing!

AnyDesk was easy to install and worked well for remote IT support

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AnyDesk was simple to install and provided a number to provide to the remote connection. The whole process was pretty seamless and allowed for a remote employee to take control of my desktop and help with some tasks.

Cons: I've only used the product once so I didn't explore many of the other features that may be present. It's hard to comment on cons therefore. For my simple use case, it was quite easy and worked as expected.

Overall: Easy setup without any fuse.

Capterra-loader

My son always helps me from anywhere with this application. it's perfect

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this application is that it is easy and fast to install, I do not need much knowledge to use it from the moment I enter the page it is downloaded alone and I just have to open it and go!

Cons: What I do not like is that I think it should be more colorful, I feel that it lacks a bit of life to be more beautiful, but it is a detail that can be improved.

Overall: very useful this application I recommend it to the whole community simple and easy to use. great

The simplest and most articulated way to solve connection remotely.

Apr 17, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Anydesk is a lightweight program that you can configure quickly. The free version of the program does not have time restrictions or annoying screens, at the time of registration it does not request to give information about your email.

I am still discovering the functions offered by Anydesk, among which stand out personally are:
- Clean and ordered interface
- Connection identifiers
- File transfers
- Text chat functions

Among many others that contribute and that are helpful for those who use it daily or eventually (depending on the case)

Cons: At first it took me a little getting used to the interface. I currently use the free version, so I can not have multi-user sessions. I would love to be able to do it and even create a user alias, however it is a product that is worth using when it is necessary.

Overall: Anydesk works as it is described, fast and light. The tool allows to streamline the work when remote developers are handled, and does not require so much of the Internet resource so that it can work quickly.

excellent application to control the system

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:
I find it very efficient for fulfilling its function, allows its use in a free version,
and with greater security than their peers in the market

Cons:
in its free version you can not take advantage of all its functions, which does not allow us to know how to handle it thoroughly

Overall: MEETS WITH ITS FUNCTIONS TO CAVALITY

Capterra-loader

Great product, solves the problem of remote connection in a simple and articulate fashion.

Mar 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.
Fantastic and intuitive user interface hence training may not be required.
Has fantastic response time, thus making it very easy to connect to any pc around the globe and work remotely.

Cons: In some operating systems the application is not optimized, example in windows server 2008, i have noticed a lot of lagging.
Also another person is needed on the other end of the connection to accept a connection request which may be good for security but frustrating if you have no one on the other end.

Overall: This software has enabled me to work comfortably from any mobile location with outstanding results. I would recommend it to anyone with a need to work remotely.

A very good remote desktop connection platform that gives users flexibility

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use incorporated to the simple and straight-forward user interface is excellent for use by even newbies

Cons: The connections especially over a wireless network seem very slow and can most of the tme be very irritating

Overall: I had the flexibility to access files that i had stored in my home computer

Anydesk Safe and Fast

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - It is an easy to use application.
- Allows to connect remotely to more than one computer.
- The connection speed required to establish a good session is low compared to other applications
- The application does not weigh much, and for that reason download fast.

Cons: - The incorporation of a chat and / or call at the time of the session would be great.
-It would improve the operation of the keyboard in the Android mobile version.

Overall: The user has control over the elements that facilitates who controls the computer, for example, keyboard, mouse, microphone. Therefore you can cut any of these services and even the complete connection at any time.

Capterra-loader

I have been using AnyDesk for almost 2 months now and I'm impressed with the quality of the offering

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: After using several other offerings to remotely connect to a server, I came across AnyDesk.
AnyDesk really surprised me with it's performance and ease of use (even for the free version)
The main advantage here is the performance, I personally haven't seen any other remote connection the performs like AnyDesk (Very smooth video, solid connections and controls)

Also, AnyDesk provides solid app collection on Windows, Android and iOS, very useful on a windows desktop or iPad.

Cons: Two main cons in AnyDesk:
1. It desn't offer account sync to save your connections and automatically make them available on all devices.
2. Even though the main tool I used is the protable option, it keeps bugging me to install the tool using the installer.

Overall: AnyDesk offers excellent performance, robust connection and wide variety of app selection on all major platforms.

Not Impressed

Mar 16, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They have a free version. The software is not bad, the paid version for a company is cheaper than log me in's paid version.

Cons: Their customer service is bad. Zero early termination options, we are stuck with a year contract we do not use, and they basically told us to shove it when we asked if we have any options. Not impressed at all.

When discover this app I tried to use it but limit of not free version didin`t like to me

Mar 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As many of software like this, it`s an easy to use and features are very complete when using this app. Principal advantage is its price

Cons: Offering most of features that a software like this give, this software does not have a free version, an this is a nice option in order to start to like much more in IT area.

Easy to use, but has a few minor problems

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The speed of the system is amazing. Definitely the fastest remote desktop software that i have used so far.

Cons: The interface is not as modern as it could be and also the cursor would sometimes not appear when starting a new connection. Would have to restart the system a few times.

Overall: Was able to fix problems clients had from my work place instead of having to go to he clients home.

Free Remote Access Software Tool

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's 1.7MB, it's a lightweight program that you can set up quickly and The free version of the program has no time restrictions or nag screens, and you don't need to give your email when signing up.
Anydesk Supports unattended access,Clean and uncluttered interface,Connection IDs are easy to remember,Supports file transfers,Can run in fullscreen mode,Includes text chat capabilities,Supports sending keyboard shortcuts and Portable option available

Cons: No whiteboard(There are no whiteboard tools for drawing on the screen in order to clarify points.) and The interface could be a bit more modern.

Overall: It works as described and Fast and light

I use it as a tool to take remote control of equipment and remote developers

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a simple and easy to use tool. Its graphical interface, despite being simple, quite intuitive, which makes it easy to use for any functional user. It is available for the operating system. Its download and installation is easy and fast.

Cons: The free version, can not have multi-user sessions. It would be great if the free version could create a user alias.

Overall: The tool allows to streamline the work when working with remote developers, as it is agile and does not require so much internet resource can work quickly.

Super light and easy to use

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1.It is downloaded easily and quickly.
2.It is available for any operating system.
3.The interface, despite being simple, is quite intuitive.

Cons: 1. For the free version, you can not have multi-user sessions.
2.It is not a disadvantage but it would be better if for the free version you could create a user alias

Anydesk is a simple program that allows me to connect remotely to another computer and use it

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely. It handles a new type of video technology that makes it faster. AnyDesk is surprisingly easy to use: you can use all functions with a few clicks in a very intuitive user interface

Cons: You can not use the program if there is no internet. The free version has some limited features. It does not work on android

Overall: Thanks to AnyDesk I can have my computer with all the files and programs where and when you want at hand with just connect remotely

good

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this application is using very simply and downloading is smoothly.
we can take remote more than one computer.

Cons: improve the mouse and keyboard using smoothly.
it should be updated the software, any disturbances reconnect the auto workstation.

Overall: easily take access

Capterra-loader

Best screen sharing software I have ever used

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Anydesk is faster access without login or signup, just download enter the Any Desk address and you are done.

Cons: There is nothing I dislike about Anydesk however at times I faced screen lagging or delay in displaying screen.

Overall: We can actually sit in our office and support the client who is overseas and it saves a lot of time, cost and travel.

Anydesk is a remote desktop application super useful, safe, fast, simple and easy to use

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - It is an application with a very simple interface when using it.
- Unlike other remote desktop applications, anydesk allows you to remotely connect to more than one computer.
- Another advantage in favor is that the connection speed required to establish a good session is low compared to the rest.
- It has a portable version that is super useful in times when you need a quick solution.
- Another point in favor is that the weight of the application is very low, which makes its downloading something quick.

Cons: - Something that would be good to improve is that the mouse cursor does not lock when the main user of the computer uses it.
- Another thing that would be good to improve is the operation of the keyboard in the mobile version of android.
- It would also be good to incorporate a chat and call at the time of the session.

Overall: - It has prevented me from moving to another place to provide technical support or solve a problem.
- It has also been the portable version because it is not necessary to install it on the computer and that speeds up the work.
- Another point in favor is the fact that when I have not had a very fast internet connection the application works correctly for me.

Everything you need and for free!

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that it has good performance and it costs nothing to use compared to the paid options that are available.

Cons: At first it took a little getting used to the interface, but this is coupled with the fact I did not look for any instructions.

I use this to access my work computer from home or from another work computer - very happy with it.

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly. Sometimes, with other programs, the screen isn't as clear but I don't seem to have that issue with this one.

AMAZING PRODUCT

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Overall: I have had several experiences with Anydesk for remote diagnostics and have been consistently impressed. this product works flawless with great ease of use.

One of the easiest to setup

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: AnyDesk works very well. It requires little effort to setup, in fact, it needs almost nothing to setup, not even an installation. It works smoothly across slow lines and will adjust the quality accordingly.

It also adds extra security but allowing access only after confirmation, even if you just gave the PC address to the other person. Definitely a good solution for those helping our less technical users on their computers.

Good switch from Teamviewer

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Anydesk have wonderful support. This program is extremely easy to use. Set up was really simple.
And it's so much faster.