# AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AnyDesk the right Remote Desktop solution for you? Explore 1787 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149595/AnyDesk/reviews --- AnyDesk 4.6 (1787) [View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of AnyDesk Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“ December 22, 2025 SK Sim K AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“ March 20, 2026 Chit B web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.“ April 12, 2026 Aachal S Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“ January 24, 2026 PB Proera B IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“ June 16, 2025 Harshul S Senior. Technical Support Specialist for Network OperationsInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The mobile app works but it’s not very comfortable to control a full desktop from a phone.“ April 15, 2026 Parker W TeacherEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere.“ May 7, 2026 Ab Anas bin hasan b CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance.“ September 17, 2025 ## Showing most helpful reviews Showing 1-25 of 1787 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Harshul S. Senior. Technical Support Specialist for Network Operations Information Technology and Services Used the software for: 2+ years ### "Fast remote access with small connection hiccups" April 15, 2026 4.0 Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use. Pros I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before. Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days. Review Source SK Sim K. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Anydesk helpful" March 20, 2026 5.0 Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team Pros It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support Cons It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk Value for money and company size is good for anydesk Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Good Remote Access Tool for a Personal Use" April 1, 2026 3.0 Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks Pros \- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro Cons \- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) Reason for choosing AnyDesk Perfect app for a personal use, free teer is not available in other apps Review Source Collins R. Technical Architect Computer Software Used the software for: 2+ years ### "Remote Assistance" February 20, 2026 5.0 Pros Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices. Cons Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost-effective, ease of use, and it rarely terminates a session unexpectedly. Review Source Debbie M. Owner Director Accounting Used the software for: 2+ years ### "Anydesk - a great product" December 4, 2025 5.0 Overall experience was excellent - I never had the need to contact support on this product. Very simple and secure. Pros Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t appear to support anytime access, the screen resolution is clear and the connection process is simple. Overall, excellent value for money. Cons While the lack of anytime access can be challenging, the enhanced client security appears to outweigh this limitation. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer was very expensive and customer support with less than satisfactory. Review Source VR Verified Reviewer Software Developer Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall good product for remote access software" February 14, 2026 5.0 Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience. Pros AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth. Cons Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk No specific reason other than preference of interface or what the business users are mostly using. Review Source Parker W. Teacher Education Management Used the software for: 2+ years ### "Great for Multiple Devices!" May 7, 2026 4.0 Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated. Pros AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners. Cons Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying. Review Source VR Verified Reviewer Compliance Manager Financial Services Used the software for: 1-2 years ### "My Go-To for Remote Support" April 25, 2026 4.0 My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly. Pros I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms. Cons Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans Review Source Chiara L. Law Legal Services Used the software for: 6-12 months ### "My first time with Anydesk" May 23, 2026 5.0 I think it's an amazing software that has so much potential, I compared it with a few other softwares that do the same and Anydesk it's the best by far. Pros I was new to this software but once I downloaded it for work reasons I was amazed on how easy it is to use! And how many things you can do with it! It is stunning how you can get access to someone else computer, being in control, and look at what they're looking. So easy to setup, takes a few minutes. Plus it's free of use. Cons It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly. It happened just a few times but in case I'll contact the customer support, but for me it works fine by now. Review Source MMJ Medina- Maldonado J. Graphic designer Graphic Design Used the software for: 1-2 years ### "I love AnyDesk " April 21, 2026 5.0 Overall, AnyDesk is a very good and helpful tool . It is very convenient to access other devices. I love using it so much for computer control ,and I can always recommend it to my colleagues and friends. Pros I like the fact that AnyDesk doesn’t give me issues of bugs . It makes remote support easier. AnyDesk is such an efficient and easy to use tool . I like using it for computer control . I have had a nice experience about their customer support team. Cons Well, I don’t really have cons for AnyDesk. Most of its features are Great which makes it a very good tool to use. Review Source VK Vasilis K. Head of Digital Solutions Building Materials Used the software for: 2+ years ### "Maybe best remote connection and support software" October 17, 2024 5.0 Just to say that I am using this software since 2018 and continue to use this for providing technical support on our customers. Pros Ease of use Customazation according to company needs (branding, logo, disclaimers, network parameters and many others) Cheaper than closest revival Good dashboard with also history of connections Address book with common connections Option to create web connection, without the need of software. Cons Some years ago, this was way cheaper. Unfortunatelly, latetely they have changed charging policy, however to be honnest, it's still in very competitive price. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) \- Price. TeamViewer was very expensive. - Imcombatibility with newer versions. If a customer had a newer version, you could not connect to them, unless you pay to get the newest as well. Review Source AW Anton W. Owner Computer & Network Security Used the software for: 1-2 years ### "Good Remote-Software" July 23, 2024 4.0 In principle, it is good software, but because of the breach you have one less customer because of me. I also think the licence is definitely in the higher price segment. Pros Works most of the time pretty good. (about 99%) It is good value for money. Cons The late information about a breach. So i've changed to another remote-tool. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Because teamviewer added more and more functions i don't need, and the price is getting higher and higher. Review Source RD Renico D. Senior Payroll Consultant Financial Services Used the software for: 2+ years ### "AnyDesk the way to go" July 15, 2025 5.0 I loved using this when I worked with clients as I makes life so much easier and I could copy documents over in minutes for clients across the country. Pros That its a fast and easy way to assist clients if they have any problems and they cannot find what is being discussed. Cons I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection Review Source VD Virendra D. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Must-have remote desktop tool for your organization" February 13, 2025 5.0 It is a must-have tool for your organization. My overall experience with Anydesk has been great. Pros It lets you take instant remote access to the user system and fix the problem without being physically present at the user's desk. It offers remote access to and from multiple OS platforms. You can connect to a computer from a mobile device or any Android device from a computer. With its unattended access feature, you can take remote access anytime without needing the end user present at the desk. You can transfer files, chat with users, and share screens easily. Cons Currently, I have no dislikes about Anydesk. Review Source SK Sadhnaa K. Software Development Engineer Information Technology and Services Used the software for: 2+ years ### "A Solid and Top-class Remote Access and Support Tool. " March 24, 2025 5.0 Pros AnyDesk provides efficient remote support. It's simple to transfer files with AnyDesk between devices securely. AnyDesk fast access and control of remote devices. Cons Occasional lags is what I experience with AnyDesk when having unstable internet connectivity. Review Source MG Maria G. Cloud Engineer Media Production Used the software for: 1-2 years ### "It handled most of my remote needs" June 9, 2025 5.0 Pros AnyDesk maintains the responsive connection while file transferring which I like. When I’m updating systems or having to pull a bunch of items from remote drives on the go it’s very helpful. Cons Some minor issue is a problem with resetting of unattended access after system reboots. I had to re enable access or resend credentials manually. Review Source VR Verified Reviewer OTP Interpteter Entertainment Used the software for: 6-12 months ### "Best friend for troubleshooting issues" November 12, 2025 5.0 This software has allowed me to seamlessly connect to friends in order to help troubleshoot PC issues and is always easy and fast to set up and access. Pros I like how easy it is to allow a person to connect to my PC and the little interface so we can chat and discuss as we go. Cons It could sometimes feel buggy or laggy at times. It's sometimes challenging to chat or use since it's two people using the same PC. Review Source WM Will M. Manager Computer Networking Used the software for: 6-12 months ### "Best Remote Desktop Solution" May 11, 2025 5.0 This is the best remote desktop program ive ever used. It is so stable compared to the others Pros I just love how great the program is. easy to use. easy to navigate. stable Cons I honestly cant think of one issue ive ever had using ANYDESK Review Source mM mercy M. Processor Education Management Used the software for: 2+ years ### "Anydesk software" May 8, 2025 4.0 only used a handful of times but each experience was fine Pros It was easy to use in need of desktop and tech support Cons it will be slow at times and does not refresh Review Source AB Aaron B. IT Admin Retail Used the software for: Less than 6 months ### "Anydesk Review OVR" December 21, 2024 5.0 it is a good application and i use it everyday and would recommend Pros The remote connection is good as well as the usage of the remote password to protect or access systems Cons sometimes when a system is online but anydesk says it is offline and cant make connection Review Source MHA Minn Htet A. System Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Remote Control Software for all users" September 13, 2024 5.0 Pros As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software. Cons No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen. Review Source DG Daniel G. System admin Financial Services Used the software for: Less than 6 months ### "Anydesk review" September 23, 2024 4.0 Pros Hi, its very easy to use and helps provide IT support moee effectively Cons That sometimes it doesnt connecr to the session Review Source SA Sufiya A. Assistant Manager Hospital & Health Care Used the software for: 2+ years ### "A Flexible and Effective Remote Desktop Option" July 5, 2024 5.0 its user-friendly interface and strong security measures.Overall it is good. Pros Anydesk is my go-to app whether I'm using my Android phone, MacBook, or Windows computer. Because of its excellent cross-platform compatibility, I can access my gadgets from anywhere with great convenience. Cons If you're not ready to upgrade, you may want to think about other free options due to the limitations of the free version. Review Source GC GOVIND C. MANAGER Computer Hardware Used the software for: I used a free trial ### ""Effortless Remote Access: AnyDesk Delivers Seamless Connectivity"" March 24, 2024 3.0 My overall experience with AnyDesk has been positive. The software provided a reliable and efficient solution for remote access, allowing me to connect to and control remote devices with ease. Pros What I liked most about AnyDesk was its seamless connectivity and ease of use. The software allowed me to establish remote connections quickly and effortlessly, enabling me to access and control remote devices with minimal setup or configuration. Cons What I liked least about AnyDesk was the lack of advanced features compared to some other remote access solutions. Review Source Troy S. broadcast technician Broadcast Media Used the software for: 2+ years ### "AnyDesk Broadcast Tech review ." December 2, 2022 4.0 It works when you really need it on sensitive equipment over the years .THAT is what is important . Pros Once you set the permissions level for supervisors on one end and then regular staff on the other end the software comes in very handy . Cons The interface could use a refresh kind of bland . Review Source Similar Products Featured ## Related categories [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)