--- title: "AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AnyDesk the right Remote Desktop solution for you? Explore 1789 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149595/AnyDesk/reviews/" page_type: "reviews" language: "en" --- AnyDesk 4.6 (1789) [View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of AnyDesk Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews Chit B web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.“ April 12, 2026 SK Sim K AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“ March 20, 2026 Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“ December 22, 2025 Harshul S Senior. Technical Support Specialist for Network OperationsInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The mobile app works but it’s not very comfortable to control a full desktop from a phone.“ April 15, 2026 Parker W TeacherEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere.“ May 7, 2026 Ab Anas bin hasan b CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance.“ September 17, 2025 PB Proera B IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“ June 16, 2025 Aachal S Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“ January 24, 2026 ## Showing most helpful reviews Showing 1-25 of 1789 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Collins R. Technical Architect Computer Software Used the software for: 2+ years ### "Remote Assistance" February 20, 2026 5.0 Pros Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices. Cons Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost-effective, ease of use, and it rarely terminates a session unexpectedly. Review Source SK Sim K. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Anydesk helpful" March 20, 2026 5.0 Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team Pros It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support Cons It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk Value for money and company size is good for anydesk Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Good Remote Access Tool for a Personal Use" April 1, 2026 3.0 Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks Pros \- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro Cons \- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) Reason for choosing AnyDesk Perfect app for a personal use, free teer is not available in other apps Review Source TB Travis B. Solutions Engineer Telecommunications Used the software for: 2+ years ### "AnyDesk over Teamviewer? Yes! " May 29, 2025 4.0 We have never really needed to engage tech support as the product just works. It's simple to setup on a remote server so we can access on demand and fix issues should they arise. Pros AnyDesk has been a wonderful tool for our MSP business. Functionality is similar to that of TeamViewer with a lower overall cost. Cons They have recently changed their pricing structure and increased rates by about 25%. It is still cheaper than TeamViewer so we will likely continue to use for a while. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The cost of TeamViewer pushed us to make the jump to AnyDesk. Features are very similar. Review Source Debbie M. Owner Director Accounting Used the software for: 2+ years ### "Anydesk - a great product" December 4, 2025 5.0 Overall experience was excellent - I never had the need to contact support on this product. Very simple and secure. Pros Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t appear to support anytime access, the screen resolution is clear and the connection process is simple. Overall, excellent value for money. Cons While the lack of anytime access can be challenging, the enhanced client security appears to outweigh this limitation. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer was very expensive and customer support with less than satisfactory. Review Source VR Verified Reviewer Software Developer Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall good product for remote access software" February 14, 2026 5.0 Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience. Pros AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth. Cons Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk No specific reason other than preference of interface or what the business users are mostly using. Review Source DG Dario G. Customer Advisor Consumer Services Used the software for: 1-2 years ### "One of the best apps for remote pc sharing" October 18, 2025 5.0 Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection. I suggest to use a good connection because jt’s not very fast using Wi-Fi. Pros Anydesk is the best alternative to other pc sharing apps, very easy to use and fast like TW. The interface is perfect and connecting with other people is really easy. Cons Sometimes there is lag or black screen when you are sharing the pc, but it’a not happening very often Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The price is better and functionality are almost the same. Review Source DC Donald C. Manager Information Technology and Services Used the software for: 2+ years ### "OK but not great" December 17, 2025 5.0 Adequate for our use but considering the price, and the usage across all our customers we decided to opt for the 'opposition' brand. Pros It works well across multiple platforms and was easy to set up. Connections are reliable and consistent. Cons Customer support was only requested once but was poor and slow to respond. Maybe our question was too vague? Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk Initially - price. But after trialling it for a couple of years we found it lacked a bit of polish Review Source Chit B. web developer Information Technology and Services Used the software for: 1-2 years ### "Easy Remote Control from One Device to Another" April 12, 2026 4.0 i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs. Pros it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful. Cons it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality. Review Source Harshul S. Senior. Technical Support Specialist for Network Operations Information Technology and Services Used the software for: 2+ years ### "Fast remote access with small connection hiccups" April 15, 2026 4.0 Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use. Pros I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before. Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days. Review Source JH Jack H. Assistant Automotive Used the software for: 2+ years ### "Ease of use" December 24, 2024 5.0 Very Good its a great product and very easy and straight forward to use. Pros Easy to use and able to rename devices to your choosing. Cons Sometimes it disconnects you, aren't able to control desktops if the user suddenly takes over. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer was hard to use and cost a lot more compared to anydesk. Review Source VK Vasilis K. Head of Digital Solutions Building Materials Used the software for: 2+ years ### "Maybe best remote connection and support software" October 17, 2024 5.0 Just to say that I am using this software since 2018 and continue to use this for providing technical support on our customers. Pros Ease of use Customazation according to company needs (branding, logo, disclaimers, network parameters and many others) Cheaper than closest revival Good dashboard with also history of connections Address book with common connections Option to create web connection, without the need of software. Cons Some years ago, this was way cheaper. Unfortunatelly, latetely they have changed charging policy, however to be honnest, it's still in very competitive price. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) \- Price. TeamViewer was very expensive. - Imcombatibility with newer versions. If a customer had a newer version, you could not connect to them, unless you pay to get the newest as well. Review Source AP ANIENTO P. Executive Operations Management Consulting Used the software for: 1-2 years ### "Stability in functioning across all operating systems and regions" June 10, 2025 5.0 Pros I always use AnyDesk when I need speedy help or want to set up things without being present. I do not need to set up anything complicated to use remote PCs all I need is passwordless Remote PC access. Cons Sometimes the session recording does not store the detailed timestamps. It became difficult to view all the actions made for many clients in one day. Review Source VD Virendra D. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Must-have remote desktop tool for your organization" February 13, 2025 5.0 It is a must-have tool for your organization. My overall experience with Anydesk has been great. Pros It lets you take instant remote access to the user system and fix the problem without being physically present at the user's desk. It offers remote access to and from multiple OS platforms. You can connect to a computer from a mobile device or any Android device from a computer. With its unattended access feature, you can take remote access anytime without needing the end user present at the desk. You can transfer files, chat with users, and share screens easily. Cons Currently, I have no dislikes about Anydesk. Review Source VY Vishnu Y. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Excellent remote access tool" February 2, 2025 5.0 Anydesk is a must-have tool for your organization. My overall experience with Anydesk has been delightful. Pros It is a great tool that helps you to access the user's system remotely and resolve technical issues quickly. It comes with cross-platform functionality. You can remotely access any Windows device from your Android phone, tablet, or vice-versa. It improves your productivity. Cons We have not faced any major issues with Anydesk so far. Review Source AbhB Anas bin hasan B. CEO Computer Software Used the software for: Less than 6 months ### "Remote Access and Control King: AnyDesk" September 17, 2025 5.0 Overall experience is quite good. Harmony among devices is noticed while using this software. But the performance dropped on an unstable network, which is disturbing. 9 out of 10 may be given on a rating scale. Pros This software has widespread use around the world, due to its astonishing remote access and sharing facility. It's easy to use. Compared to other software, it provides the easiest setup with a well-organised interface with adjustable screen resolution. Customer support is fast and appreciable. Cons Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance. Review Source BR Badru R. Cyber security analyst Information Technology and Services Used the software for: 6-12 months ### "Honest review on AnyDesk" May 13, 2025 5.0 It was a wonderful experience and it addressed all my remote access need Pros The fact that it doesn’t consume too much of the system resources and still provides high quality display even over a low bandwidth connection. Cons I think the only concern I have is the security concerns that is associated with most remote access software. Review Source WM Will M. Manager Computer Networking Used the software for: 6-12 months ### "Best Remote Desktop Solution" May 11, 2025 5.0 This is the best remote desktop program ive ever used. It is so stable compared to the others Pros I just love how great the program is. easy to use. easy to navigate. stable Cons I honestly cant think of one issue ive ever had using ANYDESK Review Source AB Aaron B. IT Admin Retail Used the software for: Less than 6 months ### "Anydesk Review OVR" December 21, 2024 5.0 it is a good application and i use it everyday and would recommend Pros The remote connection is good as well as the usage of the remote password to protect or access systems Cons sometimes when a system is online but anydesk says it is offline and cant make connection Review Source MHA Minn Htet A. System Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Remote Control Software for all users" September 13, 2024 5.0 Pros As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software. Cons No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen. Review Source VR Verified Reviewer Supervisor Telecommunications Used the software for: 2+ years ### "Very useful for Telecommunications enterprises." July 25, 2023 3.0 AnyDesk is an easy-to-use interface that allows you to manage remote desktops for work purposes. It can be well implemented in Telecommunications companies (for work-at-home projects), for shadowing employers that are still in training, and for providing technical support. Pros AnyDesk is an easy-to-use app and intuitive due to its simplicity. There are not a lot of steps to access your remote desktop. You may leave it turned on, and open the AnyDesk app every time you're going to use it. Cons AnyDesk could improve the multi-screen feature, so you don't have to open a new window for each desktop. It would be easier if you just open AnyDesk and it already shows your available desktops. Review Source RK Rohit K. Web Administrator Information Technology and Services Used the software for: 1-2 years ### "Great Remote Desktop Solution with Robust Features and Some Caveats." July 2, 2024 4.0 It has been a good experience using AnyDesk, as many customers who use laptops are not that technically sound, therefore guiding them to troubleshoot errors is quite challenging, getting remote access to their laptops/PCs eases the process leading to quick resolution. Also, I have used AnyDesk to fix my parent's mobile issues directly from my laptop which was the best experience. Pros It's cross-platform compatibility for remote sessions or technical support because it supports multiple operating systems, including Windows, macOS, Linux, Android, and iOS. Cons It starts lagging and the frame skips if the internet is not high-speed which I faced in the village. Review Source DG Daniel G. System admin Financial Services Used the software for: Less than 6 months ### "Anydesk review" September 23, 2024 4.0 Pros Hi, its very easy to use and helps provide IT support moee effectively Cons That sometimes it doesnt connecr to the session Review Source Gino D. Audit Staff Construction Used the software for: 1-2 years ### "My partner in monitoring reports outside my office" May 27, 2023 5.0 We mostly use this as introduction for new hired employees or newly transferred employees so there are some data and templates that need to teach them but we are not available to go in different location every time. So by using Anydesk it helps us to be time efficient and cost efficient we really do not go from there to there just to teach these datas and templates on them so we simply access there desktop remotely and they can watch us how we use and how we do this datas and templates . Pros In my job which monitoring other warehouses inventory, I usually used this to access different desktop on others, sometimes when I need to teach them how to use certain datas or templates I use this to help other employees to watch and to see the actual practices I used in using datas or templates. So Anydesk is become my bridge to connect to other employees when it comes to teaching and briefing datas and templates. Cons sometimes I encountered lagging part, sometimes my cursor is late in perspective of other computer, but maybe this will be improve of course. Review Source Ricardo O. Support Engineer Computer & Network Security Used the software for: 1-2 years ### "A great way to give and receive computer support" December 26, 2021 5.0 It is a wonderful software, I have been able to provide support to people from different companies, in other cities without any inconvenience, I have been able to transfer files easily and quickly and I have been able to make configurations to computers and servers without difficulties. This is a great tool for the workplace, you can help a large number of people and if you get stuck, get help from someone else. Pros \-This great program allows me to control several computers at the same time, they can be servers, desktop computers and even mobile devices. -I can transfer files quickly, as simple as pressing control + c on one computer and control + v on another. -It has good security control, you can put a password so that not just anyone accesses and control the ports. -It is not necessary to install, simply by downloading the program it can be used in a portable way. Cons \-The mobile version most of the time has not worked for me -It has some conflicts between firewall and ports when giving permissions. -If the person who owns the computer who is supported is on a call, her voice cannot be heard. Review Source Similar Products Featured