# AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AnyDesk the right Remote Desktop solution for you? Explore 1785 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149595/AnyDesk/reviews --- AnyDesk 4.6 (1785) [View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AnyDesk Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“ December 22, 2025 SK Sim K AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“ March 20, 2026 Chit B web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.“ April 12, 2026 Aachal S Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“ January 24, 2026 PB Proera B IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years. “Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“ June 16, 2025 Harshul S Senior. Technical Support Specialist for Network OperationsInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “The mobile app works but it’s not very comfortable to control a full desktop from a phone.“ April 15, 2026 Phani S IT RecruiterStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like limitations in the free version and occasional audio/video quality issues, AnyDesk remains my top choice for remote desktop software.“ May 15, 2024 Aneesh G Game DeveloperComputer Games, Self-employedUsed the software for: More than 2 years. “Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you refuse to pay, they will threaten to install a virus on your computer and demand outrageous amounts of money to fix it.“ June 11, 2024 ## Showing most helpful reviews Showing 1-25 of 1785 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chit B. web developer Information Technology and Services Used the software for: 1-2 years ### "Easy Remote Control from One Device to Another" April 12, 2026 4.0 i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs. Pros it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful. Cons it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality. Review Source Collins R. Technical Architect Computer Software Used the software for: 2+ years ### "Remote Assistance" February 20, 2026 5.0 Pros Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices. Cons Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost-effective, ease of use, and it rarely terminates a session unexpectedly. Review Source YK Yurii K. Technical Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Good Remote Access Tool for a Personal Use" April 1, 2026 3.0 Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks Pros \- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro Cons \- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) Reason for choosing AnyDesk Perfect app for a personal use, free teer is not available in other apps Review Source SK Sim K. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Anydesk helpful" March 20, 2026 5.0 Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team Pros It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support Cons It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk Value for money and company size is good for anydesk Review Source VR Verified Reviewer Software Developer Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall good product for remote access software" February 14, 2026 5.0 Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience. Pros AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth. Cons Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk No specific reason other than preference of interface or what the business users are mostly using. Review Source Harshul S. Senior. Technical Support Specialist for Network Operations Information Technology and Services Used the software for: 2+ years ### "Fast remote access with small connection hiccups" April 15, 2026 4.0 Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use. Pros I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before. Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days. Review Source VR Verified Reviewer Compliance Manager Financial Services Used the software for: 1-2 years ### "My Go-To for Remote Support" April 25, 2026 4.0 My overall experience with AnyDesk is highly positive, primarily due to its reliability and speed. It’s my go-to tool for remote troubleshooting because it connects almost instantly. Pros I love that I can run it as a portable .exe file (about 5MB) without a full installation, which is perfect for quick, one-off support sessions and it is cross-platforms. Cons Reaching a human for technical support can be slow, especially if one is not on one of the higher-tier enterprise plans Review Source AS ALFREDO S. LEAD Warehousing Used the software for: 2+ years ### "AnyDesk is great" April 1, 2026 5.0 I connect from home on my phone and I have direct access to my work computer. Excellent customer service Pros I like it because I can connect from any computer to another computer directly. Easy to use and help others Cons The only thing I don't like is that it has become one of the favorite applications of online scammers. Review Source MMJ Medina- Maldonado J. Graphic designer Graphic Design Used the software for: 1-2 years ### "I love AnyDesk " April 21, 2026 5.0 Overall, AnyDesk is a very good and helpful tool . It is very convenient to access other devices. I love using it so much for computer control ,and I can always recommend it to my colleagues and friends. Pros I like the fact that AnyDesk doesn’t give me issues of bugs . It makes remote support easier. AnyDesk is such an efficient and easy to use tool . I like using it for computer control . I have had a nice experience about their customer support team. Cons Well, I don’t really have cons for AnyDesk. Most of its features are Great which makes it a very good tool to use. Review Source AJ Angel J. Manager Consumer Goods Used the software for: 1-2 years ### "Anydesk is so powerful and great" March 31, 2026 5.0 Anydesk is very important and powerful and helpful software. I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer. Pros Any desk is very good for remote support, remote access, computer control . I like it because it is very easy to use. I haven’t experienced the issue of bugs so far Cons The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated. Review Source HS Harmz S. Support Engineer Education Management Used the software for: I used a free trial ### "Good, but critically flawed." August 12, 2024 3.0 We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews. Pros The app is fantastic and super easy to connect remotely to machines Cons The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer is expensive, offers a limited number of managed devices, and the new app UI is terrible in comparison to the old one. Review Source FA Fabruzio A. Technician Information Technology and Services Used the software for: 1-2 years ### "AnyDesk, AnyTime" May 16, 2024 5.0 Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money. Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line. Pros I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up! Cons The remote address field is quite hidden Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer is not so light as program, takes a lot of time to load Review Source MR Marek R. Java Developer Computer Software Used the software for: 2+ years ### "It allows us to contact and solve problems promptly" May 13, 2025 5.0 The efficiency of our technical support process has increased considerably since we installed AnyDesk. An obvious case occurred during a crisis in which a critical customer intervened: they could not access their data because their system had been shut down. In just a few minutes, we can connect to your computer through AnyDesk, identify the problem and fix it. The speed and efficiency of our support team made a lasting impression on the customer. Due to frequent data optimization, our team of data scientists attaches great importance to remote work. When it came to working on the go, it has been fundamental. It will increase our productivity and is useful to provide fast remote support to other PCs. Pros Viewing and controlling remote devices has never been so easy since we are using AnyDesk, we can quickly and easily connect to any device no matter where you are or what operating system we use, thanks to the incredibly easy-to-use interface. In times of extreme need for immediate technical assistance, this has been an invaluable resource. Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted. A big change occurred when we realized that we could direct the screen to show exactly what we wanted. Cons I have not encountered any issues with performance or speed when using AnyDesk; it meets all my needs. Review Source ZK Zarni K. System Engineer E-Learning Used the software for: 2+ years ### "Light Weight, Easy and Powerful Remote Control Application" May 7, 2025 5.0 Pros AnyDesk is very fast, simple and lightweight. It support cross platform. I used AnyDesk for my Mac. It UI is very clean and simple , can connect quickly. And then can assign with password. This feature is very useful. Cons Sometimes AnyDesk is not automatically start When I run AnyDest forever in one of my client windows OS. Review Source AP ANIENTO P. Executive Operations Management Consulting Used the software for: 1-2 years ### "Stability in functioning across all operating systems and regions" June 10, 2025 5.0 Pros I always use AnyDesk when I need speedy help or want to set up things without being present. I do not need to set up anything complicated to use remote PCs all I need is passwordless Remote PC access. Cons Sometimes the session recording does not store the detailed timestamps. It became difficult to view all the actions made for many clients in one day. Review Source JC Jaya C. System Engineer Telecommunications Used the software for: 1-2 years ### "Low latency helped me connect quickly to clients" June 5, 2025 5.0 Pros I enjoyed that AnyDesk kept a steady connection even over slower internet. Remote control response speed is excellent, it is easy to troubleshoot and work with distant machines without stale data getting in the way. Cons Moving large batches of files sometimes fails to complete the file transfer feature. This can lead to interruptions in workflows when I need to send multiple documents at once. Review Source MG Maria G. Cloud Engineer Media Production Used the software for: 1-2 years ### "It handled most of my remote needs" June 9, 2025 5.0 Pros AnyDesk maintains the responsive connection while file transferring which I like. When I’m updating systems or having to pull a bunch of items from remote drives on the go it’s very helpful. Cons Some minor issue is a problem with resetting of unattended access after system reboots. I had to re enable access or resend credentials manually. Review Source BR Badru R. Cyber security analyst Information Technology and Services Used the software for: 6-12 months ### "Honest review on AnyDesk" May 13, 2025 5.0 It was a wonderful experience and it addressed all my remote access need Pros The fact that it doesn’t consume too much of the system resources and still provides high quality display even over a low bandwidth connection. Cons I think the only concern I have is the security concerns that is associated with most remote access software. Review Source WM Will M. Manager Computer Networking Used the software for: 6-12 months ### "Best Remote Desktop Solution" May 11, 2025 5.0 This is the best remote desktop program ive ever used. It is so stable compared to the others Pros I just love how great the program is. easy to use. easy to navigate. stable Cons I honestly cant think of one issue ive ever had using ANYDESK Review Source SM Sajid M. Operations Incharge Civil Engineering Used the software for: 1-2 years ### "any desk review " December 3, 2024 4.0 my over all experience with all goods and bads is about 7 our of ten. Pros First of all, as per the company's disclosure which is Encryption and two-factor authentication and user friendly interface. Cons Privacy concerns remote handler and spy user. Review Source MHA Minn Htet A. System Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Remote Control Software for all users" September 13, 2024 5.0 Pros As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software. Cons No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen. Review Source AK Abhishek K. IT Infrastructure engineer Computer & Network Security Used the software for: 2+ years ### "Excellent tool for remote acess" August 8, 2024 5.0 Great tool to take quick remote access of PC , easy to control , transfer files Pros Easy to Install Client , Super Easy to take control Cons Tricky to take access of Mac machines (Have to enable screen recording and accessibility settings) Review Source SA Sufiya A. Assistant Manager Hospital & Health Care Used the software for: 2+ years ### "A Flexible and Effective Remote Desktop Option" July 5, 2024 5.0 its user-friendly interface and strong security measures.Overall it is good. Pros Anydesk is my go-to app whether I'm using my Android phone, MacBook, or Windows computer. Because of its excellent cross-platform compatibility, I can access my gadgets from anywhere with great convenience. Cons If you're not ready to upgrade, you may want to think about other free options due to the limitations of the free version. Review Source ML Marco L. Accountant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "AnyDesk - review" August 22, 2024 5.0 Another alternative for remote desktop experience with its high performance and user-friendly interface. It’s effective for remote support and access Pros It has a straightforward and intuitive interface, making it easy for users. It is similar to teamviewer Cons I have no negative comment at the moment Review Source GC GOVIND C. MANAGER Computer Hardware Used the software for: I used a free trial ### ""Effortless Remote Access: AnyDesk Delivers Seamless Connectivity"" March 24, 2024 3.0 My overall experience with AnyDesk has been positive. The software provided a reliable and efficient solution for remote access, allowing me to connect to and control remote devices with ease. Pros What I liked most about AnyDesk was its seamless connectivity and ease of use. The software allowed me to establish remote connections quickly and effortlessly, enabling me to access and control remote devices with minimal setup or configuration. Cons What I liked least about AnyDesk was the lack of advanced features compared to some other remote access solutions. Review Source Similar Products Featured ## Related categories [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)