--- title: "AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AnyDesk the right Remote Desktop solution for you? Explore 1801 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149595/AnyDesk/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- AnyDesk 4.6 (1793) [View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of AnyDesk Ease of use 4.7 Customer Service 4.2 ## Pros and Cons in Reviews Marquita V SALE MANAGERAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The setup process is incredibly fast, utilizing a simple ID system to connect in seconds, and the lightweight design ensures it runs smoothly without taxing system resources.“ August 5, 2026 PS Prudent S CFOConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “I used the software a few years ago, and my subscription continued to renew automatically, with the cost increasing substantially over time. Despite not using it for several years, I kept paying. When I tried to cancel, I found the process difficult and was unable to complete it.“ September 16, 2026 Muiz A Senior supportHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Any desk is good for screen sharing as I use it for access to computer when working remote and I need to help other staffs sort out there computer“ August 11, 2026 SK Sim K AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“ March 20, 2026 Marco C Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“ December 22, 2025 cf christopher f Brand Strategy LeadMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The support resources are functional but not consistently thorough, leaving some troubleshooting to the user.“ August 14, 2026 cf christopher f Brand Strategy LeadMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform excels in speed and responsiveness, making remote control feel almost instantaneous even on average networks.“ August 14, 2026 SC Shivaputra C CTOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “sensitive content hidden\] even after explaining the situations multiple times, they keep sending emails with fines + interests etc.“ August 27, 2026 ## Showing most helpful reviews Showing 1-25 of 1793 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer General Manager Used the software for: 3-5 years ### "Troubleshoot Issues Any Day with AnyDesk" October 30, 2026 5.0 Pros I like that AnyDesk allows me to troubleshoot issues via remote access over the internet without having to move an inch. Cons All computer control (endpoints) in my organization have been seamless without experiencing challenges at any point. Review Source R Reviewer IT admin Used the software for: Less than 1 year ### "Excellent Software, but Extremely Unfair and Aggressive Subscription Policies" October 15, 2026 1.0 My experience with AnyDesk has been a combination of excellent software and extremely disappointing business practices. As an IT service provider, I regularly deal with software subscriptions from different vendors. I expected AnyDesk to operate like other professional SaaS providers, with reasonable and transparent subscription management. Unfortunately, I discovered that missing the 30-day cancellation deadline could result in another payment obligation, even though I no longer required the prepaid service. What disappointed me most was the company’s approach to resolving the situation. Instead of offering a reasonable solution, the matter escalated to payment demands and a legal notice. I understand that businesses have terms and conditions, but there is a difference between enforcing a contract and treating customers fairly. AnyDesk has developed a great product, but in my experience, its subscription practices have seriously damaged my trust in the company. I would strongly recommend that anyone considering AnyDesk carefully review the cancellation and automatic renewal terms before subscribing. Great software should be supported by equally great customer service and fair business practices. Unfortunately, that has not been my experience. Pros AnyDesk is an excellent remote desktop solution. It is fast, reliable, easy to use, and works well for IT support and remote access. The software itself is impressive and delivers good functionality. Unfortunately, the company’s subscription and cancellation policies significantly undermine an otherwise great product. Cons The biggest disappointment is AnyDesk’s extremely rigid and customer-unfriendly subscription cancellation policy. Requiring 30 days’ advance notice to cancel a prepaid subscription feels unreasonable and designed to trap customers into another billing period. I missed the cancellation deadline and, despite no longer wanting the service, was pursued for payment and even received a legal notice. In my opinion, this is an excessively aggressive approach to subscription management. A company offering such good software should not need to rely on restrictive contractual terms to retain revenue. It creates the impression that collecting money matters more than customer satisfaction or long-term relationships. Review Source R Reviewer \- Used the software for: Less than 1 year ### "Thretening to pay auto-renewal where I don't have account acceess." October 8, 2026 1.0 I have used AnyDesk through a company email account, purchased with personal credit card and removed the card afterwards and used the AnyDesk for couple of months since the purchase. Somehow they have enabled auto-renewal for my account, which I'm not aware of. And now AnyDesk is thretening me to pay for the newal fee - which I no longer have access to. Pros Atleast they respond to emails, but still doesn't helpful. They want to charge and collect money by turning on auto-renewal default for new accounts. Cons Customer service - all support requests are responded by some random guy reading just the message, not looking after the case history and so. Review Source R Reviewer CFO Used the software for: 3-5 years ### "BEWARE of Anydesk" September 17, 2026 1.0 My experience with AnyDesk has left me feeling trapped by a subscription I no longer wanted or used. I used the software a few years ago, and my subscription continued to renew automatically, with the cost increasing substantially over time. Despite not using it for several years, I kept paying. When I tried to cancel, I found the process difficult and was unable to complete it. I then emailed AnyDesk directly to ask them to cancel. They told me I was within one month of the automatic annual renewal date and could no longer cancel the upcoming renewal. I explained that I hadn’t used the software for years but had still been paying for it and now wanted the subscription to end. Instead of resolving this, they demanded payment for another full year and referred the matter to debt collectors—even after I had made clear that I wasn’t using the service and didn’t want to continue. In my view, this approach is predatory and shows no goodwill toward customers. What should have been a straightforward cancellation became an incredibly unpleasant experience. Costing me another $851 that I will not get any value for. Be very careful before signing up and think about who you are getting involved with. Pay close attention to the automatic renewal terms and cancellation deadline. Pros It was good to use when I did use it a few years back. But having paid for at least the last two years of access to an app that I did not use, they were absolutely determined to extract another pound of flesh from me for another year knowing I am not using it. Still waiting for confirmation that I have been unsubscribed, even yet. Cons That though I did appreciate the app when i used it a few years back. The experience of unsubscribing left me totally appalled at their complete indifference, rationale and integrity as a business. Review Source SM Stéphane M. Gérant et DSI Used the software for: 3-5 years ### "Forte dégradation de confiance vis-à-vis d'Anydesk" September 1, 2026 1.0 Client depuis plusieurs années sur un abonnement Solo, nous ne recommandons plus AnyDesk suite à notre expérience récente. Sur le fond, le service a toujours été correct sans plus. Mais depuis 2025, les tarifs ont augmenté significativement, à plusieurs reprises. En mars 2026, suite à une nouvelle annonce de hausse tarifaire, nous avons répondu par écrit à leur équipe commerciale pour exprimer notre désaccord et notre intention de ne pas poursuivre à ces conditions — sans qu'à aucun moment il ne nous soit précisé qu'à défaut de résiliation explicite, l'abonnement serait reconduit automatiquement. Seule une offre d'engagement pluriannuel remisé nous a été proposée en réponse. Entre-temps, nous avons migré vers une solution auto-hébergée (RustDesk) et n'avions plus besoin du service. N'ayant pas renouvelé manuellement (notre carte bancaire ayant par ailleurs expiré), nous pensions l'abonnement clos. Nous avons depuis reçu des relances de paiement, puis un dossier transmis à une société de recouvrement, réclamant le règlement d'une année entière alors même que le service nous a été coupé dès le défaut de paiement et n'a jamais été réactivé. Ce que nous retenons de cette expérience : contrairement à la grande majorité des services en ligne, où l'absence de renouvellement met fin à l'abonnement, chez AnyDesk c'est l'inverse — il faut activement résilier, sans qu'aucune option de résiliation simple ne soit disponible en ligne. Le fait d'avoir signalé notre mécontentement par écrit avant l'échéance n'a pas empêché la reconduction. Nous avons proposé de régler une dernière année au tarif discuté en mars, à la condition que la résiliation pour l'année suivante soit bien enregistrée — la réponse a été une nouvelle offre d'engagement de 2 à 3 ans, alors que nous avions clairement indiqué ne plus avoir besoin du service. À notre avis, ces pratiques de reconduction et de recouvrement sont particulièrement défavorables au client, surtout comparées aux standards du marché SaaS. Nous recommandons la prudence avant de s'engager, et de bien vérifier les modalités de résiliation avant toute souscription. Pros avant 2024 le service présentait un bon rapport qualité/prix. Le service est simple d'utilisation et compatible windows/mac/linux. Cons depuis 2025 de très fortes augmentations de tarif alors que la qualité de service est plutôt moins bonne. de plus leur transparence sur le piratage qu'a subit leur entreprise en 2024 n'a pas été à la hauteur. Review Source R Reviewer CTO Used the software for: 1-3 years ### "Healthcare" August 31, 2026 1.0 Cons I have been using the anydesk paid services for last two years and this time i could not make the payment due to errros in their payment processing page. after trying multiple times, i stopped using the license and anydesk de-activated the license as well. so the license stopped working exactly after their service contract ended. i purchased another license and made the payment. now i am getting multiple threatening emails from some thug : \[sensitive content hidden\] even after explaining the situations multiple times, they keep sending emails with fines + interests etc. i am using the services from google, microsoft and many other companies but i never felt this frustrated. Review Source R Reviewer It admin Used the software for: Less than 1 year ### "Fast, Reliable, and Easy-to-Use Remote Access" August 18, 2026 3.0 AnyDesk is a reliable and easy-to-use remote access solution, especially for IT support and troubleshooting. Connections are generally fast and responsive, and the software is simple enough for users with limited technical experience. The licensing costs and some advanced configuration requirements are drawbacks, but overall AnyDesk is an effective tool for remote administration and support. Pros Fast and reliable remote desktop connections Easy to install and set up Works well for remote IT support Supports Windows, macOS, Linux, and mobile devices Good performance even on slower connections File transfer and remote administration features are useful Simple interface for both technicians and end users Cons Some advanced features require a paid license Licensing can become expensive for larger teams Occasional connection or performance issues Security settings need to be configured carefully Commercial-use restrictions can be inconvenient for some users Review Source Chris F. Brand Strategy Lead Used the software for: Less than 1 year ### "Fast, Capable Remote Access with Minor Stability Flaws" August 17, 2026 4.0 My experience with AnyDesk has been largely positive, especially for quick remote sessions and lightweight support tasks. It performs reliably enough for daily use, but it still benefits from manual oversight when stability matters. Pros The platform excels in speed and responsiveness, making remote control feel almost instantaneous even on average networks. Its interface is clean, intuitive, and efficient, allowing both technical and non‑technical users to operate it confidently. Cons AnyDesk can experience intermittent connection drops and occasional authentication hiccups that interrupt workflow. The support resources are functional but not consistently thorough, leaving some troubleshooting to the user. Review Source Rashad G. Geomechanicist Used the software for: 3-5 years ### "A straightforward option for remote workstation access" August 16, 2026 4.0 It provides a straightforward way to connect to a remote computer and interact with the desktop without requiring a complicated setup. The overall experience has been convenient for remote workstation access, particularly when I needed to work with the computer from a different location. Pros AnyDesk is convenient for quickly connecting to a remote workstation when I only need to handle a small task. The connection is usually straightforward to start, and I found it faster and more convenient than setting up a full Remote Desktop session for brief access. Cons For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction. Review Source Muiz A. Senior support Used the software for: 1-3 years ### "Anydesk lifesaver " August 12, 2026 5.0 My overall experience with anydesk is so good as it has help me so many times to quick fix stuffs on other people computers Pros Any desk is good for screen sharing as I use it for access to computer when working remote and I need to help other staffs sort out there computer Cons Sometime you have to connect multiple times which is stressful to keep reconnecting but it works well after sometimes Review Source Collins R. Technical Architect Used the software for: 3-5 years ### "Remote Assistance" March 9, 2026 5.0 Pros Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices. Cons Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this. Review Source R Reviewer Owner Director Used the software for: 3-5 years ### "Anydesk - a great product" December 5, 2025 5.0 Overall experience was excellent - I never had the need to contact support on this product. Very simple and secure. Pros Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t appear to support anytime access, the screen resolution is clear and the connection process is simple. Overall, excellent value for money. Cons While the lack of anytime access can be challenging, the enhanced client security appears to outweigh this limitation. Review Source R Reviewer Technical Support Specialist Used the software for: 3-5 years ### "Good Remote Access Tool for a Personal Use" April 7, 2026 3.0 Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks Pros \- Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool - It's very easy to setup and use, that even end users without any prior knowledge were able to run it - Very good for a simple customer support tasks where you need to control user's computer to show them something/install something - Has a free teer which is always a pro Cons \- Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS - We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort Review Source VR Verified Reviewer Software Developer Used the software for: Less than 1 year ### "Overall good product for remote access software" February 23, 2026 5.0 Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience. Pros AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth. Cons Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit. Review Source R Reviewer System Support Administrator Used the software for: 3-5 years ### "Anydesk Review " December 19, 2024 5.0 My experience using the application has always been excellent and i have never had an issues with the app itself. Top Notch reliability Pros The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to me as a helpdesk admin. Cons Not many people know about the application. Review Source Ivy S. Network Engineer Used the software for: 3-5 years ### "A good alternative for remote access and support" January 10, 2024 4.0 Overall I'm happy with Anydesk. It's fairly priced, and easy enough to use. Pros Anydesk is easy to say and tell people how to get, and seems solidly built. It updates much more regularly than it used to. I feel like Anydesk 5 was out forever and now they're on 7 only a year or two later. Cons Setup is non-traditional for permanent installation. It isn't clear to normal users how it works right off the bat to secure a system with a password. Review Source R Reviewer LEAD Used the software for: 3-5 years ### "AnyDesk is great" April 7, 2026 5.0 I connect from home on my phone and I have direct access to my work computer. Excellent customer service Pros I like it because I can connect from any computer to another computer directly. Easy to use and help others Cons The only thing I don't like is that it has become one of the favorite applications of online scammers. Review Source R Reviewer Manager Used the software for: 1-3 years ### "Anydesk is so powerful and great" April 8, 2026 5.0 Anydesk is very important and powerful and helpful software. I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer. Pros Any desk is very good for remote support, remote access, computer control . I like it because it is very easy to use. I haven’t experienced the issue of bugs so far Cons The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated. Review Source VR Verified Reviewer DMV clerk Used the software for: 3-5 years ### "Anydesk review " July 3, 2025 5.0 My overall experience has been great and have no complaints. The security and customer service if something goes wrong it’s great: Pros I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches. Cons The least I like about Anydesk is that I didn’t find it sooner. I was introduced to the program during Covid and it has changed my life. Review Source R Reviewer System Engineer Used the software for: 3-5 years ### "Light Weight, Easy and Powerful Remote Control Application" May 8, 2025 5.0 Pros AnyDesk is very fast, simple and lightweight. It support cross platform. I used AnyDesk for my Mac. It UI is very clean and simple , can connect quickly. And then can assign with password. This feature is very useful. Cons Sometimes AnyDesk is not automatically start When I run AnyDest forever in one of my client windows OS. Review Source Anas bin hasan B. CEO Used the software for: Less than 1 year ### "Remote Access and Control King: AnyDesk" October 7, 2025 5.0 Overall experience is quite good. Harmony among devices is noticed while using this software. But the performance dropped on an unstable network, which is disturbing. 9 out of 10 may be given on a rating scale. Pros This software has widespread use around the world, due to its astonishing remote access and sharing facility. It's easy to use. Compared to other software, it provides the easiest setup with a well-organised interface with adjustable screen resolution. Customer support is fast and appreciable. Cons Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance. Review Source BC Bahadur C. System Engineer Used the software for: 1-3 years ### "Low latency helped me connect quickly to clients" June 10, 2025 5.0 Pros I enjoyed that AnyDesk kept a steady connection even over slower internet. Remote control response speed is excellent, it is easy to troubleshoot and work with distant machines without stale data getting in the way. Cons Moving large batches of files sometimes fails to complete the file transfer feature. This can lead to interruptions in workflows when I need to send multiple documents at once. Review Source VR Verified Reviewer OTP Interpteter Used the software for: Less than 1 year ### "Best friend for troubleshooting issues" November 13, 2025 5.0 This software has allowed me to seamlessly connect to friends in order to help troubleshoot PC issues and is always easy and fast to set up and access. Pros I like how easy it is to allow a person to connect to my PC and the little interface so we can chat and discuss as we go. Cons It could sometimes feel buggy or laggy at times. It's sometimes challenging to chat or use since it's two people using the same PC. Review Source Badru R. Cyber security analyst Used the software for: Less than 1 year ### "Honest review on AnyDesk" May 14, 2025 5.0 It was a wonderful experience and it addressed all my remote access need Pros The fact that it doesn’t consume too much of the system resources and still provides high quality display even over a low bandwidth connection. Cons I think the only concern I have is the security concerns that is associated with most remote access software. Review Source VY Vishnu Y. Warehouse Executive Used the software for: 3-5 years ### "Excellent remote access tool" February 3, 2025 5.0 Anydesk is a must-have tool for your organization. My overall experience with Anydesk has been delightful. Pros It is a great tool that helps you to access the user's system remotely and resolve technical issues quickly. It comes with cross-platform functionality. You can remotely access any Windows device from your Android phone, tablet, or vice-versa. It improves your productivity. Cons We have not faced any major issues with Anydesk so far. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.