---
title: "AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is AnyDesk the right Remote Desktop solution for you? Explore 1798 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/149595/AnyDesk/reviews/"
page_type: "reviews"
language: "en"
---

AnyDesk

4.6 (1798)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 9th, 2026

# Reviews of AnyDesk

Ease of use

4.7

Customer Service

4.2

## Pros and Cons in Reviews

Chit B

web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs.“

April 12, 2026

SK

Sim K

AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“

March 20, 2026

Marco C

Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months.

“A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“

December 22, 2025

Harshul S

Senior. Technical Support Specialist for Network OperationsInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The mobile app works but it’s not very comfortable to control a full desktop from a phone.“

April 15, 2026

Parker W

TeacherEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere.“

May 7, 2026

Ab

Anas bin hasan b

CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance.“

September 17, 2025

PB

Proera B

IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“

June 16, 2025

Aachal S

Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“

January 24, 2026

## Showing most helpful reviews

Showing 1-25 of 1798 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Muiz A.  
Senior support  
Hospital & Health Care  
Used the software for: 1-2 years

### "Anydesk lifesaver "

August 11, 2026

5.0

My overall experience with anydesk is so good as it has help me so many times to quick fix stuffs on other people computers

Pros

Any desk is good for screen sharing as I use it for access to computer when working remote and I need to help other staffs sort out there computer

Cons

Sometime you have to connect multiple times which is stressful to keep reconnecting but it works well after sometimes

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer is good I use both everytime just depends on the signal as anydesk signal is better

Review Source

Collins R.  
Technical Architect  
Computer Software  
Used the software for: 2+ years

### "Remote Assistance"

February 20, 2026

5.0

Pros

Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.

Cons

Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost-effective, ease of use, and it rarely terminates a session unexpectedly.

Review Source

SC

Shivaputra C.  
CTO  
Information Technology and Services  
Used the software for: 1-2 years

### "Healthcare"

August 27, 2026

1.0

Cons

I have been using the anydesk paid services for last two years and this time i could not make the payment due to errros in their payment processing page. after trying multiple times, i stopped using the license and anydesk de-activated the license as well. so the license stopped working exactly after their service contract ended. i purchased another license and made the payment. now i am getting multiple threatening emails from some thug : \[sensitive content hidden\] even after explaining the situations multiple times, they keep sending emails with fines + interests etc. i am using the services from google, microsoft and many other companies but i never felt this frustrated.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Because of end user requirements...................

Review Source

Debbie M.  
Owner Director  
Accounting  
Used the software for: 2+ years

### "Anydesk - a great product"

December 4, 2025

5.0

Overall experience was excellent - I never had the need to contact support on this product. Very simple and secure.

Pros

Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t appear to support anytime access, the screen resolution is clear and the connection process is simple. Overall, excellent value for money.

Cons

While the lack of anytime access can be challenging, the enhanced client security appears to outweigh this limitation.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer was very expensive and customer support with less than satisfactory.

Review Source

Marquita V.  
SALE MANAGER  
Accounting  
Used the software for: 1-2 years

### "Reliable, high-performance remote access with minimal system impact."

August 5, 2026

5.0

AnyDesk has become an essential tool in my workflow, offering a perfect balance between performance and portability. Its tiny system footprint allows me to run it on various machines without worrying about memory usage, and the reliability of the connection—regardless of network strength—has significantly improved my remote support capabilities. It is a robust, professional-grade solution that delivers on its promises of speed and ease of use.

Pros

AnyDesk stands out for its exceptional performance, even in challenging environments. The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine. I am particularly impressed by its bandwidth efficiency, as it maintains a stable connection even on weaker networks or mobile data. The setup process is incredibly fast, utilizing a simple ID system to connect in seconds, and the lightweight design ensures it runs smoothly without taxing system resources. Additionally, the file-sharing functionality is highly intuitive, making it effortless to move documents between computers using standard copy-and-paste commands.

Cons

While the software is highly efficient, the initial configuration of security permissions can be slightly complex for new users. Additionally, there are occasional instances where the connection needs a manual refresh if the network environment changes abruptly.

Review Source

cF

christopher F.  
Brand Strategy Lead  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fast, Capable Remote Access with Minor Stability Flaws"

August 14, 2026

4.0

My experience with AnyDesk has been largely positive, especially for quick remote sessions and lightweight support tasks. It performs reliably enough for daily use, but it still benefits from manual oversight when stability matters.

Pros

The platform excels in speed and responsiveness, making remote control feel almost instantaneous even on average networks. Its interface is clean, intuitive, and efficient, allowing both technical and non‑technical users to operate it confidently.

Cons

AnyDesk can experience intermittent connection drops and occasional authentication hiccups that interrupt workflow. The support resources are functional but not consistently thorough, leaving some troubleshooting to the user.

Review Source

RG

Rashad G.  
Geomechanicist  
Oil & Energy  
Used the software for: 2+ years

### "A straightforward option for remote workstation access"

August 15, 2026

4.0

It provides a straightforward way to connect to a remote computer and interact with the desktop without requiring a complicated setup. The overall experience has been convenient for remote workstation access, particularly when I needed to work with the computer from a different location.

Pros

AnyDesk is convenient for quickly connecting to a remote workstation when I only need to handle a small task. The connection is usually straightforward to start, and I found it faster and more convenient than setting up a full Remote Desktop session for brief access.

Cons

For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.

Review Source

AM

Ahammad M.  
RESERVATION STAFF  
Airlines/Aviation  
Used the software for: 2+ years

### "BEST APP FOR SCREENSHARE"

July 28, 2026

5.0

In general, AnyDesk offers a dependable and swift remote desktop experience. It stands out for its low-latency performance and fundamental remote access capabilities across various platforms. Although the free version can be quite stringent in terms of commercial usage detection and the pricing for the paid version is relatively high, its speed and essential features render it an excellent choice for everyday remote work and IT support.

Pros

Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.

Cons

Frequent prompts or session expirations may occur if the system detects potential commercial use on a free account.

Review Source

VF

Vincenza F.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "A Handy Tool When Remote Access Just Needs to Work"

August 11, 2026

4.0

I mainly find AnyDesk useful for remote troubleshooting, accessing machines, and assisting teammates. It removes a lot of friction compared with trying to explain technical steps over a call. It isn’t completely flawless, but the combination of quick access, simple controls, and generally good performance makes it a tool I’m comfortable keeping around.

Pros

I can connect to a remote machine when debugging or helping someone resolve an issue. The setup is minimal, the interface isn’t overloaded, and remote control feels responsive when the network is decent. It’s especially handy when I need access to a development environment without being physically in front of it.

Cons

The connection can become noticeably less responsive when the network is unstable, which can be frustrating during troubleshooting. I have also seen occasional small glitches that required reconnecting the session. The pricing can feel a little high if you only use it occasionally.

Review Source

KL

Khimson L.  
It admin  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Fast, Reliable, and Easy-to-Use Remote Access"

August 17, 2026

3.0

AnyDesk is a reliable and easy-to-use remote access solution, especially for IT support and troubleshooting. Connections are generally fast and responsive, and the software is simple enough for users with limited technical experience. The licensing costs and some advanced configuration requirements are drawbacks, but overall AnyDesk is an effective tool for remote administration and support.

Pros

Fast and reliable remote desktop connections Easy to install and set up Works well for remote IT support Supports Windows, macOS, Linux, and mobile devices Good performance even on slower connections File transfer and remote administration features are useful Simple interface for both technicians and end users

Cons

Some advanced features require a paid license Licensing can become expensive for larger teams Occasional connection or performance issues Security settings need to be configured carefully Commercial-use restrictions can be inconvenient for some users

Review Source

DC

Donald C.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "OK but not great"

December 17, 2025

5.0

Adequate for our use but considering the price, and the usage across all our customers we decided to opt for the 'opposition' brand.

Pros

It works well across multiple platforms and was easy to set up. Connections are reliable and consistent.

Cons

Customer support was only requested once but was poor and slow to respond. Maybe our question was too vague?

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Initially - price. But after trialling it for a couple of years we found it lacked a bit of polish

Review Source

Junaid E.  
IT Manager  
Hospitality  
Used the software for: I used a free trial

### "Fast and Reliable Remote Access Solution"

August 25, 2025

4.0

Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use.

Pros

AnyDesk is lightweight fast and easy to set up. It allows smooth remote access on any type of internet connection. Interface is straightforward and file transfer works reliably.

Cons

Occasionly connections can lag when handling high resolution displays. The free version has limited features.

Review Source

ZK

Zarni K.  
System Engineer  
E-Learning  
Used the software for: 2+ years

### "Light Weight, Easy and Powerful Remote Control Application"

May 7, 2025

5.0

Pros

AnyDesk is very fast, simple and lightweight. It support cross platform. I used AnyDesk for my Mac. It UI is very clean and simple , can connect quickly. And then can assign with password. This feature is very useful.

Cons

Sometimes AnyDesk is not automatically start When I run AnyDest forever in one of my client windows OS.

Review Source

BT

BILLEL T.  
Support Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Reliable remote support without a hitch"

May 26, 2025

4.0

Pros

I liked that AnyDesk can connect with multiple devices without complex settings. It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster.

Cons

The one thing I hated was how limited the session recording options were. It’s not intuitive to capture remote sessions for training or compliance and further setups are needed.

Review Source

AbhB

Anas bin hasan B.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Remote Access and Control King: AnyDesk"

September 17, 2025

5.0

Overall experience is quite good. Harmony among devices is noticed while using this software. But the performance dropped on an unstable network, which is disturbing. 9 out of 10 may be given on a rating scale.

Pros

This software has widespread use around the world, due to its astonishing remote access and sharing facility. It's easy to use. Compared to other software, it provides the easiest setup with a well-organised interface with adjustable screen resolution. Customer support is fast and appreciable.

Cons

Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable performance.

Review Source

MG

Maria G.  
Cloud Engineer  
Media Production  
Used the software for: 1-2 years

### "It handled most of my remote needs"

June 9, 2025

5.0

Pros

AnyDesk maintains the responsive connection while file transferring which I like. When I’m updating systems or having to pull a bunch of items from remote drives on the go it’s very helpful.

Cons

Some minor issue is a problem with resetting of unattended access after system reboots. I had to re enable access or resend credentials manually.

Review Source

BR

Badru R.  
Cyber security analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Honest review on AnyDesk"

May 13, 2025

5.0

It was a wonderful experience and it addressed all my remote access need

Pros

The fact that it doesn’t consume too much of the system resources and still provides high quality display even over a low bandwidth connection.

Cons

I think the only concern I have is the security concerns that is associated with most remote access software.

Review Source

BT

Ben T.  
Admin Assistant  
Building Materials  
Used the software for: 2+ years

### "Great platform to help friends and family"

March 31, 2025

4.0

It works very well as a platform to help friends and family with their IT requests.

Pros

Very easy set up and connection with myself and user. Remote login also works well.

Cons

Limitations on simultaneous control. Need to have a hotkey to force switch input priority.

Review Source

RKK

Raj Kumar K.  
Software developer  
Computer Software  
Used the software for: 6-12 months

### " High-Speed Performance for Remote Work - Anydesk"

February 4, 2025

5.0

The software is reliable, fast, and easy to use, making remote connections smooth and hassle-free. I’ve found it particularly useful for quick support sessions and collaborations, with minimal lag or disruptions.

Pros

I like AnyDesk for its fast, low-latency performance, which makes remote sessions smooth. It’s easy to set up and use across multiple platforms.

Cons

I like least about AnyDesk is that the free version has some limitations, like session timeouts or restricted features. Otherwise it is working great in free version.

Review Source

SV

Saravanan V.  
Consultant  
Financial Services  
Used the software for: 6-12 months

### "Below par Anydesk"

March 15, 2025

2.0

Very bad and need immediate resolution to address the issue

Pros

Very old and outdated most of the times it is giving errors

Cons

It is not easy to use and not user friendly

Review Source

AB

Aaron B.  
IT Admin  
Retail  
Used the software for: Less than 6 months

### "Anydesk Review OVR"

December 21, 2024

5.0

it is a good application and i use it everyday and would recommend

Pros

The remote connection is good as well as the usage of the remote password to protect or access systems

Cons

sometimes when a system is online but anydesk says it is offline and cant make connection

Review Source

SM

Sajid M.  
Operations Incharge  
Civil Engineering  
Used the software for: 1-2 years

### "any desk review "

December 3, 2024

4.0

my over all experience with all goods and bads is about 7 our of ten.

Pros

First of all, as per the company's disclosure which is Encryption and two-factor authentication and user friendly interface.

Cons

Privacy concerns remote handler and spy user.

Review Source

GC

GOVIND C.  
MANAGER  
Computer Hardware  
Used the software for: I used a free trial

### ""Effortless Remote Access: AnyDesk Delivers Seamless Connectivity""

March 24, 2024

3.0

My overall experience with AnyDesk has been positive. The software provided a reliable and efficient solution for remote access, allowing me to connect to and control remote devices with ease.

Pros

What I liked most about AnyDesk was its seamless connectivity and ease of use. The software allowed me to establish remote connections quickly and effortlessly, enabling me to access and control remote devices with minimal setup or configuration.

Cons

What I liked least about AnyDesk was the lack of advanced features compared to some other remote access solutions.

Review Source

RK

Rohit K.  
Web Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Remote Desktop Solution with Robust Features and Some Caveats."

July 2, 2024

4.0

It has been a good experience using AnyDesk, as many customers who use laptops are not that technically sound, therefore guiding them to troubleshoot errors is quite challenging, getting remote access to their laptops/PCs eases the process leading to quick resolution. Also, I have used AnyDesk to fix my parent's mobile issues directly from my laptop which was the best experience.

Pros

It's cross-platform compatibility for remote sessions or technical support because it supports multiple operating systems, including Windows, macOS, Linux, Android, and iOS.

Cons

It starts lagging and the frame skips if the internet is not high-speed which I faced in the village.

Review Source

Ankit P.  
Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Better than its competitors for personal use."

October 24, 2023

5.0

Overall my experience with AnyDesk has been positive so far and looking forward to use the same application for a while. It has catered all my needs so far and I have high hopes for the same from this application. Despite having some cons, it is easily one of the best application when comes to Remote Desktop Software applications.

Pros

The ability to access my desktop from anywhere around the world via AnyDesk on my laptop comes in handy. AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of the things I mostly like about it. Even the User interface is very neat and friendly plus when I first installed the application on my PC, it was very easy to set it up without any instructions or anything.

Cons

I think this would be that its not free for commercial use like I generally have to use it for my own self but if in future I want to use it commercially maybe I'll have to look for other free tools or compare them with AnyDesk to see which one is cheaper and offers most amazing features in budget price segment. Other than that AnyDesk should also ensure authentication as some scammers from Bangalore use it to rob genuine people from abroad . The company should ban such accounts and monitor its authentic use.

Review Source

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