# Page 13 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is AnyDesk the right Remote Desktop solution for you? Explore 1778 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1778)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 301-325 of 1778 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HC

Hodaya C.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "Very good for what it is"

August 26, 2022

3.0

I use it daily for little things to do from home, as a graphic designer, its not very comfortable, but for small things it gets the job done

Pros

Setting a permanent password, for regular use its free, gets the job done

Cons

There is a delay, little annoying, also doesn't work smooth between pc and mac, not al the keyboard shortcuts works

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I couldn't set a permanent password to the computer

Review Source

Dana K.  
Business Development Representative  
Information Technology and Services  
Used the software for: 2+ years

### "It makes remote work and device control easier."

June 9, 2020

5.0

Our sales team is remote since before the pandemic, Anydesk is our most powerful collaboration tool, it allows me to control my employees permanently and provide support for any problem. It allows me to access data from any team and direct collaboration by sharing folders. It allows me to access other computers without the presence of the vendor in front of the device. It is multiplatform although we use this option little since we ask our employees to work in a Windows 10 environment because we have noticed an important performance and comfort of our employees and also for comfort the use of other tools that only work with Windows.

Pros

I like its interface and that the connection is constant and without interruptions, it works very well to control many devices at once, I can handle VPS for marketing test and optimize our campaigns without conflict between tools and uses, is a complete tool for remote work and control of employees.

Cons

I have not noticed latency or connection interruptions despite intensive use, it is a fast and efficient tool.

Review Source

Gustavo P.  
Infrastructure and Network Administrator  
Higher Education  
Used the software for: 2+ years

### "Good software but unethical terms and conditions "

July 29, 2022

3.0

Really bad, I found the company conditions absurd as they force to pay for a whole year when they know you don’t want the product anymore. They should act in good faith as most technology companies

Pros

It’s really simple and works as supposed to work

Cons

The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you didn’t read that policy you will end up paying for a whole year

Review Source

VR

Verified Reviewer  
Business Development  
Information Technology and Services  
Used the software for: 2+ years

### "Best of The best"

August 8, 2022

5.0

very positive, it is one the best in the market

Pros

I was a big fan of Team viewer till finding out about Anydesk, since then it has been part of life for the past years, it is great and works as expected

Cons

their interface hasn't been updated since long time, hopefully it will get into better shape soon

Review Source

Israel P.  
Language Educator  
Education Management  
Used the software for: I used a free trial

### "AnyDesk: Share your files with others"

May 26, 2022

5.0

It works well.

Pros

The interface of AnyDesk, the elements inside and the fact that you can record your sessions.

Cons

Sometimes the connection with other users may be interrupted.

Review Source

AF

Amir F.  
Marketer  
Graphic Design  
Used the software for: 2+ years

### "Good Remote Control Application but Not Enough"

September 1, 2022

4.0

I've been using it more than 3 years, I usually use it for solving my friends problem and sometimes for getting assistance from my ISP. Also unattended access option gives me that option to control my PC from anywhere else.

Pros

It's a good replacement for apps like TeamViewer, you can download it and use it as portable application if you don't want to install it or you just want to use the app one-time only.

Cons

I wish there was more options in connecting with remote, specially better ways of speaking with remote.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Got some problems with TeamViewer which caused me to unable to use app anymore.

Review Source

GS

Gianluca S.  
IT manager  
Telecommunications  
Used the software for: 2+ years

### "Good Software"

March 27, 2022

5.0

Pros

Very useful, fast, economic, we love it!

Cons

The file transfer is not very fast,we'd Like to have a better Solution

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Because of the costs

Review Source

VR

Verified Reviewer  
Director, Sourcing Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic free & paid tool for accessing remote desktops"

December 27, 2019

5.0

We have certain tools tied to US IP addresses and allowing our team to be able to access these from across the globe is a huge benefit to our daily operations.

Pros

I want to say the price -- we've been on the free plan for many years. I imagine they'll migrate to a more consistent paid model down the road but even with that in mind, it'll be worth the expense. It's a very lightweight, easy to use way to have our team access remote desktops from anywhere in the world.

Cons

The install process could be a little more streamlined, but other than that no complaints. As it stands the app can run natively with the downloaded file, though a prompt to install afterwards was a little confusing but easy enough to figure out.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Pricing, ease of use.

Review Source

Khaled G.  
Cluster Duty Manager acting Front Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Anywhere access means AnyDesk"

March 25, 2024

5.0

Pros

I have a report that i must be in the property to access and do , but with any desk it saved me the place and time to do so

Cons

Time of loading needs a bit of attention which will improve alot

Review Source

Ricardo D.  
Business Intelligence Team Lead  
Legal Services  
Used the software for: 2+ years

### "Easy to use remote software"

March 15, 2022

4.0

Overall a good experience and wasy to use

Pros

Easy to download and set up and is a free option for remote working. Also works with multiple displays quite well.

Cons

Randomly disconnects every now and then (not my ISP I have checked) and it is difficult to set up your unattended access

Switched from

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Its a free and easy to use option

Review Source

Saqib S.  
Software Data Analyst  
Computer Software  
Used the software for: 1-2 years

### "AnyDest - Reliable Connection"

February 2, 2021

5.0

Overall it is good featuring application and I can connect to my colleagues instantly.

Pros

I have good experience with secure remote control application because after using AnyDesk I connect to my colleague, friends, relatives, official staff and etc without any hurdles and difficulty to share any kind of files, photos, documents, videos, screenshot and much more instantly as compare to other application. It has simple and good features along with easy tool to use.

Cons

Sometime I found problems in this application like when I copy or paste any file it takes time to complete or sometime facing hanging problem during using AnyDesk.

Review Source

Neels V.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use, powerful and affordable. "

August 25, 2022

5.0

I design and host websites and Anydesk is the perfect companion tool to help me help my customers set up their email or manage their own websites after handover. Much easier and effective compared to my previous tool.

Pros

The strongest benefit of Anydesk is its fast and easy deployment. Both sides download the app, exchange connection identifiers and connect right away.

Cons

I have honestly not came across any situation where I needed extra features.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Anydesk is fast and easy to setup compared to TeamViewer. And I got tired of TV's constant harassment to upgrade my package. It's really a no-brainer.

Review Source

VR

Verified Reviewer  
Senior Solutions Architect  
Telecommunications  
Used the software for: 2+ years

### "Great Remote Solution Tool! "

May 31, 2022

5.0

Pros

As a Senior Solutions Architect for a telecommunications company, using AnyDesk has been nothing short of spectacular – it is one of our most popularly used softwares. I am currently in the final stages of implementing and upgrading an SD WAN project for a major financial institution and AnyDesk has been superb in allowing us to troubleshoot and solve users’ issues. It has impeccable speed, is highly secure and can work on virtually any platform – iOS, Windows, Android, MacOS, and so on. It has great mobile support, so you can access and control desktops and servers etc simply from your mobile. I love the customization options, which allows us to put our Company brand and touch to it, and to make it applicable to our needs as well as the customer’s.

Cons

It attracts a lot of scammers. So you need to be extra careful, especially for companies such as mine, who store and maintain persons’ personal data.

Review Source

Adnan A.  
SEO executive  
E-Learning  
Used the software for: 6-12 months

### "Best software to use for desktop support. "

March 15, 2023

5.0

I was using other software but switched to anydesk because it is very easy to use and has more functionalities.

Pros

very easy to use. Any one with any educational background can use it easily.

Cons

Some times the connection takes little time to connect but thats not any issue it might be issue at my end.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

i like the interface and navigation of anydesk.

Review Source

Arif H.  
Senior Manager, Network Administration  
Building Materials  
Used the software for: 2+ years

### "Easy to get access through AnyDesk"

March 21, 2022

5.0

There are happy relations between Me and AnyDesk. I am a super happy customer of AnyDesk.

Pros

AnyDesk is one of the essential apps which I need for daily work. As a Network Engineer, often I need access to my teammate's computer from my desk in that particular case my first choice is Anydesk. This software work just a wonderful way.

Cons

I don't have any issue with AnydDesk service and support. Amazing app and work just perfectly.

Review Source

Emily G.  
Programadora  
Information Technology and Services  
Used the software for: 2+ years

### "Ajuda aos suportes"

March 22, 2023

3.0

Sempre gostei, tive dificuldades somente com a conexão. Muitas vezes caia mas acredito que seja a instabilidade.

Pros

Gosto da praticidade de acessar um computador graças ao anydesk eu não tenho que me preocupar muito em como ajudar uma pessoa do outro lado do mundo.

Cons

A conexão geralmente é ruim, e também acho que o tempo de acesso é muito curto. Se eu estiver ajudando alguém por mais de 20 min, o acesso cai

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

TeamViewer é pago.

Review Source

Mohamed R.  
Applications Developer  
Accounting  
Used the software for: 2+ years

### "Very Useful"

March 24, 2021

4.0

I am an application developer .. AnyDesk .. made it easy for me to support my customers and solve the problem that my client was exposed to. Also, some of my clients use it in their personal business without consulting me, because it is easy to understand and use.

Pros

Just send the "exe file" to the client and Connect them immediately without installation. Also, when I want to upgrade my version, I haven't need to do this position on my client device

Cons

1) When losing connection I need to get new approval from the client to complete "this for save", but give about 300 seconds to reconnect with the same address without the need to approve. 2) When I use the main screen the client can watching what I do "that is good", but when I use File transference the client can't know what I do, I think make a notification for the client what I make now.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer wanted me to upgrade to ver 14 and this had me upgrade the operating system on some customers' devices to access my ver.

Review Source

VR

Verified Reviewer  
IT Support  
Newspapers  
Used the software for: 2+ years

### "Great Technology"

May 19, 2023

5.0

AnyDesk application is helping me and my friend when the pandemy covid-19 coming, because with AnyDesk, we all can work from home with safe and happy

Pros

The most i like from AnyDesk is the application simple, easy to use and its free

Cons

There is nothing yet that i least like from AnyDesk application

Review Source

VR

Verified Reviewer  
Senior Front-End Developer - Web Designer & UI Developer  
Internet  
Used the software for: 2+ years

### "Un ottimo software per il controllo remoto!"

November 23, 2022

5.0

AnyDesk ci ha permesso di risolvere i vari problemi dei nostri clienti in modo rapido e senza sobbarcarci centinaia di chilometri e quindi mi sento di raccomandarlo caldamente.

Pros

AnyDesk è un ottimo software, sicuro e facile da usare, per il controllo remoto di qualsiasi tipo di desktop. Offre la possibilità all'utente di effettuare l'accesso remoto al desktop del cliente tramite un codice e di aiutarlo a distanza evitando estenuanti trasferte. AnyDesk facile da installare e permette, tra le molte funzioni, di trasferire files e di registrare l'intervento.

Cons

Purtroppo, per motivi di sicurezza, se la connessione non è stabile tende a scollegarsi e per ricollegarsi bisogna autenticarsi di nuovo.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Continuiamo ad usare anche TeamViewer ma attualmente preferiamo AnyDesk.

Review Source

Katie R.  
IT Service Manager/ Continual Service Improvement  
Information Technology and Services  
Used the software for: 2+ years

### "Remote device management."

July 7, 2022

5.0

AnyDesk is a very appreciated software in our company, it has allowed us to increase our remote workforce and improve the performance of these workers. It allows us to manage any device with ease and without delays or connection problems.

Pros

I like it because it vastly improves remote control of devices when working off-site. It allows you to manage devices with different operating systems.

Cons

There is nothing I dislike about this software.

Review Source

Jahir J.  
Supply Chain Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "an easy and inexpensive alternative"

November 22, 2021

5.0

In times of pandemic I have used it a lot, it has helped my team to solve problems with their computers remotely, and the response has always been quick

Pros

The connectivity is very simple, the response is quick and it helps a lot when working remotely, especially when you can't take your computer home.

Cons

It's not very intuitive and file transfer can be a bit confusing. The interface looks unfriendly

Review Source

Rica Mae D.  
Documented-Information Officer  
Construction  
Used the software for: 6-12 months

### "AnyDesk Review"

July 28, 2021

5.0

Pros

I used AnyDesk remote tool quite a lot, it is one of my remote tools whenever I can't reach out my team via RDP. So far AnyDesk has a great services and features that is so helpful to me and essential to my work, doing multiple session is not a problem anymore to me. File sharing, access management, multiple connections, unattended session are the key features that I liked the most.

Cons

App is not that stable when it comes to mobile development, sometimes it automatically exits. Aside from that I have no more problem with AnyDesk all is perfectly working with me.

Review Source

VR

Verified Reviewer  
Software Developer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Light Wight Remote Desktop"

September 8, 2021

3.0

Pros

Very easy to connect with a remote desktop and we can know remote desktop is offline or online. We can connect multiple systems at a time.

Cons

Most of the time it doesn't connect properly. Sometimes, If the remote has a good internet connection still it shows "Client Offline". They have had a strong internet connectivity issue till now.

Review Source

FF

Fabrício F.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Anydesk is easy and fast"

July 25, 2023

5.0

For remote access, this tool was very useful. And the download and installation is quick and easy.

Pros

it works perfectly with low connection speed compared to other software.

Cons

File sharing can be a bit insecure. It does not notify when a person is downloading a file on my machine

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The other software has more crashes at low connection speed

Review Source

Gleidy G.  
Operations manager  
Real Estate  
Used the software for: 1-2 years

### "Excellent tool for remote control and support"

January 17, 2022

5.0

It has been a great experience, works as intended, it is very reliable

Pros

It is very easy to use, it has no time limit, the connection is fast and responsive, the free version allows you do to many things, you can keep a record of your computers for easy access

Cons

Sometimes the programs keeps open, it also creates a Windows Service and this is by default, is it now a big issue but you have to be aware if you are installing as remote support so your client knows what is happening on the background

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer is unreliable in comparison, the free version has many more limitations, nad AnyDesk is better overall

Review Source

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