# Page 2 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is AnyDesk the right Remote Desktop solution for you? Explore 1786 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1786)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 26-50 of 1786 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniele D.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Controllo remoto semplice e sorprendentemente completo"

March 15, 2026

4.0

Esperienza complessivamente molto positiva. Il programma si distingue per la sua praticità d’uso, grazie alla portabilità senza installazione e alla semplicità di connessione tramite codice numerico. Molto utili anche le funzioni aggiuntive, come stampa remota, trasferimento file, chat e registrazione della sessione. L’unico limite riscontrabile riguarda la scarsa disponibilità di impostazioni avanzate per la gestione della qualità delle immagini durante la trasmissione.

Pros

Portabilità del programma, non è necessaria l'installazione. Facilità nella connessione al partner remoto semplicmente con un codice numerico e la successiva accettazione della controparte. Integrazione a sistemi di stampa remoti, trasferimento file tra macchine e chat tra dispositivi. Possibilità di registrare la sessione remota.

Cons

Non ci sono particolari punti sfavorevoli, l'unico difetto inputabile potrebbe riscontrarsi nella mancanza di ampi settaggi per gestire la qualità di trasmissione delle immagini.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Anydesk grazie alla sua protabilità si presta molto meglio come software di assitenza remota rispetto a temaviewer, basta scaricarlo, avviarlo con un doppia click, dettare il codice all'assistenza e accettare la connessione. Tutto ciò rende più semplice e serena la procedura di assistenza per i clienti.

Review Source

Sunita P.  
Experienced Cloud Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Remote access for troubleshooting"

January 25, 2026

5.0

It is a lifesaver tool when things break. I keep it as backup for accessing my jump server. It is very user friendly and fast. For hands-on support, it is better than other heavy remote desktop tools I have used.

Pros

I use this when VPN is not working or I need to help junior engineer on their screen. It connects very fast even on slow internet. I can transfer config files easily. It is lightweight and does not need heavy installation on server.

Cons

Sometimes the display quality is blurry. Security team does not like it much because it bypasses firewall rules. On Linux machine, sometimes copy paste shortkeys do not work properly. The free version has annoying popups that disturb my work flow.

Review Source

Aachal S.  
Innovative Product Management Specialist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Remote access for testing builds"

January 24, 2026

4.0

It helps me stay flexible. I don't need to carry heavy laptop everywhere. I can just login and check the build status. For product manager who needs to see technical things on other machines, it is very useful and handy software.

Pros

I use this to access my office computer where heavy test environments are running. Sometimes I need to see how product looks on different OS or check a bug on a developer machine. It is fast and low latency, so I can work from home easily.

Cons

The connection sometimes drops if network is weak. Security warnings are scary for non-technical users. On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen. Copy paste between computers sometimes stops working.

Review Source

Marco C.  
Pre Litigation Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "GOOD APPLICATION FOR REMOTE PROBLEM SOLVING"

December 22, 2025

5.0

A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.

Pros

It's an easy-to-use application with few commands and quick setup. As a virtual assistant, whenever a technical issue arises, I receive fast remote support with good connectivity and minimal lag.

Cons

Sometimes no notification is sent when the previously linked device tries to regain control. Sometimes the app doesn't notify me at all, and it ends up being a big scare.

Review Source

TB

Travis B.  
Solutions Engineer  
Telecommunications  
Used the software for: 2+ years

### "AnyDesk over Teamviewer? Yes! "

May 29, 2025

4.0

We have never really needed to engage tech support as the product just works. It's simple to setup on a remote server so we can access on demand and fix issues should they arise.

Pros

AnyDesk has been a wonderful tool for our MSP business. Functionality is similar to that of TeamViewer with a lower overall cost.

Cons

They have recently changed their pricing structure and increased rates by about 25%. It is still cheaper than TeamViewer so we will likely continue to use for a while.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The cost of TeamViewer pushed us to make the jump to AnyDesk. Features are very similar.

Review Source

NN

Nancy N.  
Information Technology Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A Tremendously Brilliant Remote Access and Support Tool. "

December 11, 2025

5.0

Pros

With AnyDesk, I can securely access and control devices remotely. AnyDesk allows me to transfer files securely between remote devices. Again, AnyDesk offers technical remote IT support.

Cons

When running multiple concurrent remote sessions, AnyDesk performance tends to be slow. Again, remote session disconnection is another challenge that I experience whenever having unstable internet connectivity.

Review Source

VR

Verified Reviewer  
Administrator  
Consumer Services  
Used the software for: 1-2 years

### "Horrible customer service and support"

October 27, 2025

1.0

AnyDesk has the worst customer service of any company I have worked with. They kept pressuring us to renew our license eventhough we were not using their system anymore. I then told their rep that we no longer needed their service and to cancle the service. Shortly after I saw they charged us for a full years renewal. It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me. They refused stating that when I asked the rep to cancle it had already been too late to cancle. They are not a reputable company to work with and I will not be recommending them to anybody in the future.

Pros

Years ago they were decent. I was working remote and it connected me to my office computer when I needed it to.

Cons

They have terrible customer service. They don't seam to care about their customers. Also my IT guys warned me about data breaches.

Review Source

gV

ghislain V.  
grg  
Legislative Office  
Used the software for: 2+ years

### "Augmentation de 384 Euros."

October 22, 2025

1.0

Service client pas réactif. On vous force à passer sur une nouvelle formule justifiant que anydesk a investi limite dans la recherche scientifique.? On vous fait croire que la nouvelle formule est mieux mais en réalité elle augmente le prix de 384 Euros pour rien de plus. On vous retire des avantaes sur la formule solo du jour au lendemain alors que j'ai payé. Dingue !! Service client ne répond plus

Pros

Plus aucun avantages, les tarifs sont fous ! Le service client pas honnete. 384 euros de plus par an !

Cons

Le tarif qui passe de 214 euros à 598 ! Un sav qui essai de vous vendre une nouvelle formule moins perfomrante mais plus chere. Le retrait de fonctions !!!

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

tarif a l'époque plus avantageux............

Review Source

VR

Verified Reviewer  
Analista de Operações e Contratos  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Software Completo Para Acessos Remotos"

March 12, 2026

5.0

A ferramenta oferece conexões rápidas e estáveis para acesso remoto, permitindo controlar outros computadores de forma prática e eficiente. Recursos como a detecção automática de dispositivos na rede local, a aba de sessões recentes e a possibilidade de utilizar Wake-on-LAN facilitam muito o gerenciamento e o suporte remoto. Além disso, a interface é relativamente simples e o desempenho costuma ser muito bom mesmo em conexões de internet mais limitadas, o que torna o AnyDesk uma solução confiável para trabalho e suporte técnico.

Pros

Atividade fluída e organização completa com a aba "Sessões Recentes" e "Encontrados" automaticamente na rede local ou com direcionamento e também a ligação remota com Wake On Lan.

Cons

Apesar de ser uma ferramenta muito rápida e estável para acesso remoto, um ponto negativo do AnyDesk é ter que ativar uma licensa muito cedo, sem conseguir testar mais a fundo o produto.

Review Source

Junaid E.  
IT Manager  
Hospitality  
Used the software for: I used a free trial

### "Fast and Reliable Remote Access Solution"

August 25, 2025

4.0

Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use.

Pros

AnyDesk is lightweight fast and easy to set up. It allows smooth remote access on any type of internet connection. Interface is straightforward and file transfer works reliably.

Cons

Occasionly connections can lag when handling high resolution displays. The free version has limited features.

Review Source

Debbie M.  
Owner Director  
Accounting  
Used the software for: 2+ years

### "Anydesk - a great product"

December 4, 2025

5.0

Overall experience was excellent - I never had the need to contact support on this product. Very simple and secure.

Pros

Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t appear to support anytime access, the screen resolution is clear and the connection process is simple. Overall, excellent value for money.

Cons

While the lack of anytime access can be challenging, the enhanced client security appears to outweigh this limitation.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer was very expensive and customer support with less than satisfactory.

Review Source

JC

John C.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "Anydesk my favorite"

January 22, 2026

5.0

I really love using AnyDesk software. It is so powerful in accessing PC anywhere.It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me.

Pros

I like their awesome customer service team. It is a very good quality screen resolution. It is so easy to use. It is easy and fast to connect. It is very good in computer control.

Cons

In order to get access to the full features , there is need to purchase subscription. I don’t like as it somehow slows on mobile devices

Review Source

FB

Frank B.  
Selbstständig  
Animation  
Used the software for: 1-2 years

### "Unangemessene schlechte Bewertung"

August 22, 2025

5.0

Ich war zu voreilig mit einer schlechten Bewertung. ich hatte mich geärgert dass ich keine Antwort auf meine Kündigungsschreiben erhalten habe. Im Nachgang wurde ich angerufen von einer Frau Namens \[sensibler Inhalt ausgeblendet\], die mir erklärt hatt dass ich über "noreply" E Mails nicht Kündigen kann. Sie hat dafür gesort dass ich ausnahmsweise rückwirkend eine Ersattung erhalte. Danke dafür. Frank B.

Pros

Mir gefällt Die geschwindigkeit. Die korrektheit bei der Problemlösung. Mir gefällt Die geschwindigkeit. Die korrektheit bei der Problemlösung.

Cons

für mich gabe in der genutzten Zeit keine Nachteile. Bei bedarf werde ich Any Desk wieder Nutzen......

Review Source

VR

Verified Reviewer  
Software Developer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Overall good product for remote access software"

February 14, 2026

5.0

Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience.

Pros

AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth.

Cons

Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

No specific reason other than preference of interface or what the business users are mostly using.

Review Source

DG

Dario G.  
Customer Advisor  
Consumer Services  
Used the software for: 1-2 years

### "One of the best apps for remote pc sharing"

October 18, 2025

5.0

Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection. I suggest to use a good connection because jt’s not very fast using Wi-Fi.

Pros

Anydesk is the best alternative to other pc sharing apps, very easy to use and fast like TW. The interface is perfect and connecting with other people is really easy.

Cons

Sometimes there is lag or black screen when you are sharing the pc, but it’a not happening very often

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The price is better and functionality are almost the same.

Review Source

VR

Verified Reviewer  
DMV clerk  
Automotive  
Used the software for: 2+ years

### "Anydesk review "

July 2, 2025

5.0

My overall experience has been great and have no complaints. The security and customer service if something goes wrong it’s great:

Pros

I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches.

Cons

The least I like about Anydesk is that I didn’t find it sooner. I was introduced to the program during Covid and it has changed my life.

Review Source

VR

Verified Reviewer  
Sr AI Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Solid Remote Access tool"

January 22, 2026

5.0

Pros

Very promising and highly reliable tool that has never let me down. It is simple and easy to use, just like how this tool should be for the remote access. It manages well even with iffy internet connections.

Cons

Nothing really. It is not a software that I use daily but any time I have been using it, it was simply great.

Review Source

RD

Renico D.  
Senior Payroll Consultant  
Financial Services  
Used the software for: 2+ years

### "AnyDesk the way to go"

July 15, 2025

5.0

I loved using this when I worked with clients as I makes life so much easier and I could copy documents over in minutes for clients across the country.

Pros

That its a fast and easy way to assist clients if they have any problems and they cannot find what is being discussed.

Cons

I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection

Review Source

DC

Donald C.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "OK but not great"

December 17, 2025

5.0

Adequate for our use but considering the price, and the usage across all our customers we decided to opt for the 'opposition' brand.

Pros

It works well across multiple platforms and was easy to set up. Connections are reliable and consistent.

Cons

Customer support was only requested once but was poor and slow to respond. Maybe our question was too vague?

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Initially - price. But after trialling it for a couple of years we found it lacked a bit of polish

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Almost perfect remote desk application"

March 8, 2025

4.0

Overall, I like to use this when connecting with my tech support, but sometimes there are connection drops due to firewall settings. Other than that, it's a good application and saves a lot of time for system support and others who rely on them.

Pros

The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary deatials is the plus point of the application.

Cons

I sometimes felt the connection issue problems due to the firewalls. I know it's for our security. But if it's achieved in the Anydesk app with only a simple click, it will be a lifesaver. Surely, reduce the time on the control panel's firewall setting changes. It's just an opinion, I don't know about Microsoft's policies.

Review Source

ZK

Zarni K.  
System Engineer  
E-Learning  
Used the software for: 2+ years

### "Light Weight, Easy and Powerful Remote Control Application"

May 7, 2025

5.0

Pros

AnyDesk is very fast, simple and lightweight. It support cross platform. I used AnyDesk for my Mac. It UI is very clean and simple , can connect quickly. And then can assign with password. This feature is very useful.

Cons

Sometimes AnyDesk is not automatically start When I run AnyDest forever in one of my client windows OS.

Review Source

PB

Proera B.  
IT Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Convenient remote control which is instantaneous"

June 16, 2025

5.0

Pros

I adore the fact that I can open AnyDesk in a few seconds and immediately gain access to my home PC while at work. Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.

Cons

I experienced some connection drops in long remote sessions which meant I had to reconnect in the middle of what I was doing.

Review Source

AP

ANIENTO P.  
Executive Operations  
Management Consulting  
Used the software for: 1-2 years

### "Stability in functioning across all operating systems and regions"

June 10, 2025

5.0

Pros

I always use AnyDesk when I need speedy help or want to set up things without being present. I do not need to set up anything complicated to use remote PCs all I need is passwordless Remote PC access.

Cons

Sometimes the session recording does not store the detailed timestamps. It became difficult to view all the actions made for many clients in one day.

Review Source

BT

BILLEL T.  
Support Engineer  
Telecommunications  
Used the software for: 1-2 years

### "Reliable remote support without a hitch"

May 26, 2025

4.0

Pros

I liked that AnyDesk can connect with multiple devices without complex settings. It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster.

Cons

The one thing I hated was how limited the session recording options were. It’s not intuitive to capture remote sessions for training or compliance and further setups are needed.

Review Source

VV

Vikas V.  
Software Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Light weight and reliable"

February 18, 2025

4.0

I use it primarily for some remote help. I have some physical USB Tokens with me and when some of my associates need some signing and get some work together we use it.

Pros

AnyDesk is no nonsense software. For the basic version, you don't have to install. it can be used right out of the box after downloading it.

Cons

While it makes overseas and remote working a bliss, there are also privacy concerns! If the privacy settings are not configured, the remote user would still have access to your machine.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I find AnyDesk a little easier than TeamViewer. While TeamViewer is a much secure software though.

Review Source

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