# Page 22 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is AnyDesk the right Remote Desktop solution for you? Explore 1778 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1778)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 526-550 of 1778 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

vT

valerio T.  
it manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Mac and Windows without problem"

September 10, 2022

5.0

Optimum! Can easy connect Mac and windows without trouble, free version is the best for the segment (no ads, no buy request). For a quick connection to customers is the best choice

Pros

Easy to use, easy to suggest to any customer, no installation required for remote assistance

Cons

Function menu too little, not easy to find

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Reason for choosing AnyDesk

simple, powerful, stable, even in free mode

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

supremo is too expensive, in team viewer too many problem with Mac and request to buy

Review Source

Ashish T.  
Co-Founder and Chief Product Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome Technology to Collaborate Remotely"

September 18, 2019

5.0

It's one of the must have thing at our organization. Being an Early Stage Product maker we need to see the real time issue any person is facing on the remote end. It helps us in achieving it in kind of no time and effort.

Pros

1\. Light Weight and Very Fast 2. Simple and Intuitive User Interface, does not require any training even for self and remote person. 3. Cost Effective

Cons

Everything is remarkable. Would love one thing, if AnyDesk team performs periodic webinars for the best practices and capabilities should be great.

Review Source

Darwin O.  
Chief Operating Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Remote support made easy!"

September 2, 2022

5.0

Pros

It is very easy to connect to a remote device, that's what I love about it.

Cons

More analytics can make it even a better tool.

Review Source

Roshish S.  
Flutter Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Go-To for Remote Support"

October 22, 2023

5.0

Pros

Its low latency and high-performance capabilities ensure smooth real-time collaboration that is very helpful for customer support or just helping someone. The unattended access feature is a also an amazing feature as it allows us to access and maintain remote servers and devices without the need for user intervention. It simplifies server maintenance, updates, and various essential tasks, ultimately saving us significant time and effort in managing applications on remote systems. The built-in file transfer capabilities is also highly beneficial for any work.

Cons

Sometimes, the connection just drops without any error. If you have a slower internet, the interaction is going to lag quite a lot.

Review Source

VR

Verified Reviewer  
Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "Sophisticated yet user friendly!"

November 2, 2018

5.0

I am graduate student, and we work as teams on multiple projects in different courses. This makes it difficult for us to meet in-person. But AnyDesk has helped greatly to share screens and collaborate well.

Pros

The most amazing feature of this software is it's user interface. Every functionality is crystal clear and distinct. This enables collaboration and communication to be made easy. It also has built-in file transfer and it is available for all platforms which makes it pretty awesome!

Cons

For the multiple number of times that I've used it, giving permission to the user on the other end has not been successful; sometimes it got stuck or otherwise it never worked.

Review Source

Jesse Angel B.  
Student  
Computer & Network Security  
Used the software for: 1-2 years

### "Remote Desktop Done the right way"

May 23, 2023

4.0

Pros

The simplicity and ease of use of Anydesk leads to reliable performance,it makes it easy to recommend and the lightning-fast connection speeds, even on slower internet connections in Uganda.It made it easy to work with my friends from different countries.

Cons

Nothing at the moment but i would like to see more fun and exciting features added later

Review Source

FP

Fay P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Anydesk Review"

February 26, 2020

4.0

I liked working with anydesk as I can help people online with very little hassle they can see exactly what is going on, installation is easier also not so expensive that it makes it out of reach for people. For a support program one of the better ones

Pros

Very easy to use picks up all screens if thier are multiple screens involved. Very secure not just anyone can get in you have to accept the person and also it is very consious of if you changing system files it likes to warn and make sure you know that you are doing this. Value for money - even on the free version the options are great Easy for customers to use as well don't require length installation for it to work

Cons

Very little to dislike about the program really enjoy the functionality and use of it. A nice program

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer was getting to expensive and not always easy to install on computers

Review Source

VR

Verified Reviewer  
Assistant Manager  
Research  
Used the software for: 2+ years

### "Simple yet effective tool for remote access"

June 30, 2022

4.0

Pros

Remote work can be performed seamlessly. It also contains the record of devices connected in the past along with their current status(online/offline) which enables faster tracking and avoiding task repitition

Cons

I have noted few instances wherein the remote access gets disconnected at particular intervals despite having a stable internet connection

Review Source

MN

Mark N.  
IT Support Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect for computers, poor for mobiles"

January 3, 2019

5.0

My business uses remote desktop daily to assist customers who are having issues. 2 seats on AnyDesk costs the same as 1 seat for Teamviewer making it a very smart business purchase.

Pros

I like that AnyDesk is exactly the same as Teamviewer but much cheaper. I like how the address book is easy to use and you can see if users are online and ready to connect. The interface is very easy to navigate and there are a lot of options to choose from when you are connected on remote desktop. Unlike Teamviewer, Anydesk allows you to see multiple cursors which work independantly of others. This is especially helpful if you would like to point something out to a user with the cursor without interfering with what they are doing.

Cons

The product is perfect for computers, but on mobile I felt a bit let down that there is no functionality of being able to click on the mobile screen. This is a bit disappointing because I had hoped that I could operate on customers phones remotely with this. Another let down with mobile is the lack of instructions on how to control the remote desktop from your phone. There are no explanations on how to scroll, zoom in or access the keyboard. Other than this, great product.

Review Source

MdV

Maicol david V.  
ANALISTA DE GESTION DOCUMENTAL  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "exclente herramienta para trabajar a distancia"

April 26, 2023

5.0

no tengo queja alguna con la app todo excelente.

Pros

escritorio remoto, soporte remoto, trabajo remoto, colaboracion en remoto, es gratis y muy facil de usar.

Cons

Licencia de pago para funciones profesionales Son muy caras

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

Reason for choosing AnyDesk

Es mucho mas sencillo y reconocido ademas que que su plataforma es mas amigable visualmente . me gusta el color naranjado.

Review Source

Ayesha T.  
Mathematics faculty  
Education Management  
Used the software for: 2+ years

### "Best app for remote access to any PC"

July 14, 2023

5.0

Pros

Best thing about this app is you can even transfer huge files from one PC to another without having to use bluetooth and other things.

Cons

It takes some time for screen of other PC to be visible as there is some lag in transmission.

Review Source

Tchikwa A.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "A fantastic tool: anydesk "

March 22, 2023

5.0

Pros

This software enabled me to learn things from my Pakistani mentor while I am in Africa. I enjoy it

Cons

But the price is too high! If only the developer could decrease price, it will be more experience full

Review Source

SC

Stefania C.  
Commercial Controller  
Food & Beverages  
Used the software for: 2+ years

### "Il migliore per l'assistenza remota"

January 27, 2024

5.0

Pros

Programma geniale! Quando ho un problema, il supporto IT da remoto si collega con Id e password e ha anche la possibilità di controllare il mio pc. Il migliore nella sua specie, davvero lo consiglio. Inoltre la versione gratuita dà ampie garanzie.

Cons

Non c'è veramente nulla che non trovo assolutamente perfetto e funzionale

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Perchè credo che AnyDesk sia assolutamente meglio

Review Source

James G.  
Sr. Cloud Infrastructure Engineer  
Utilities  
Used the software for: 2+ years

### "Speed and Simplicity equals a fantastic RA product"

March 21, 2023

4.0

Love it. I would hole heartedly recommend it

Pros

Fast and simple setup, fast connections, fast transfers. Just dead easy to use.

Cons

Not deployable as an MSI package for enterprise-wide installations

Switched from

[Radmin](https://www.capterra.com/p/65611/Remote-Administrator/)

Support for MAC and accessibility from iPad as well as android

Review Source

IA

Irfan A.  
Deputy Manager  
Automotive  
Used the software for: 2+ years

### "Amazing Virtual desktop support Around the world."

March 3, 2020

5.0

Our remote offices are in different cities with long distance, before any desk we have to send our resource for resolving issues from our nearest regional office its take hours or 1 day minimum depend on distance b/w locations, we can't afford delay due to huge numbers of customers transactions, Therefore we study and select ANYDESK to solve these kind of urgent issues in minutes.

Pros

Connect and resolve county-wide remote location issues in seconds. take help with chat option at destination end. Remote access from windows, macOS, Linux OS. take control of problematic PC to resolve issues via Mobile app. file can be transfers via anydesk

Cons

Network Dependency. Internet speed Dependency. No third party audit has been performed on AnyDesk. Installation is must be required for any change in systems.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

licensing and easy to use any buddy can download and give remote access in a single minute. full screen working remotely & Includes text chat capabilities during support very small file to download.

Review Source

Matthew B.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Cheap Remote Administration Solution"

February 5, 2021

5.0

It works on every platform including android, windows and macOS. I can even remotely lend assistance on my handset on data. I am very happy with the product and I am looking to purchase a licence to further extend the capabilities especially in a pandemic.

Pros

It is free to download and use with limited functionality - but even with the limited functionality it offers fast, consistent and stable behaviour.

Cons

At times on limited bandwidth the video gets choppy - but it is still discernible and very functional. The downsampling seems to be automatic.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cheaper and doesn't drop the connection because you are using the free version like its competitors.

Review Source

DG

Dhruv G.  
Technical recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great software with amazing features"

October 24, 2022

5.0

My overall experience is very positive there's some few it's and buts but that is a part of any software lifecycle.

Pros

Anydesk is a perfect solution for screen sharing requirements it can help you is variety of use cases like in covid when I faced any issues with my system the it team can solve that issue from anywhere.live chat is smooth as well.

Cons

The only con is it gets very buggy sometimes.Sometimes when I provide access of my system to someone else the other party sometimes receives an error and they are unable to see anything so they have to reconnect again due to which we loose all the progress.

Review Source

VR

Verified Reviewer  
Analista  
Information Technology and Services  
Used the software for: I used a free trial

### "Eficiente, prático e simples de usar"

May 22, 2023

5.0

Interface muito fácil e intuitiva. Funciona muito bem em redes locais e remotas (internet). Recomendo.

Pros

O recurso de descoberta de dispositivos clientes através de redes locais.

Cons

Não tenho nada que o desfavoreça. O software é bastante eficiente no que propõe.

Review Source

JN

Jimmi N.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "If the network conditions are good, AnyDesk is the go to software for remote access."

October 30, 2019

5.0

In overall, AnyDesk is my go-to remote access software as so far despite the few negative experiences i rarely experience, it has never let me down.

Pros

I am generally happy to have discovered this software. Not only has it allowed me to support clients remotely but also proved to make my life very cost effective. As long as the remote client's laptop/desktop is connected to the internet and i'm granted access am able to support fully the client. Furthermore, once connected successfully the connection is very stable with clear video quality.

Cons

As good as the software is, it can get really frustrating when trying to use keyboard shortcuts when connected to a remote device. Basic shortcut keys such as Ctrl+Alt+Del, or copy-paste function don't work and sometimes can be frustrating especially when time is not on your side.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Ability to use free license for a long duration of time, making it cost effective and reliable at the same time.

Review Source

KK

Kaushal K.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Best Solution for remote access."

January 12, 2023

5.0

I have been using Anydesk personally for years and started using this for my organization recently. It is well worth the investment. A great product in it's niche.

Pros

In Anydesk, we have found unattended access, file transfer, remote restart, and TCP tunneling to be the most useful features.

Cons

The two services that need improvement are permission management and single sign-on.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review Source

JO

Jessica O.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Acesso remoto"

May 28, 2023

5.0

Uso sempre quando preciso acessar algo remoto, facilita, pois os clientes se sentem seguros acompanhando todo o processo. Fácil usabilidade e atende ao que é proposto

Pros

Gosto da facilidade para ensinar os clientes a usarem

Cons

Na verdade, não há nada que posso pontuar, pois para o que uso super me atende

Review Source

AT

Andrea T.  
Marketing  
Furniture  
Used the software for: 1-2 years

### "The ideal assistance tool"

March 23, 2023

5.0

I have used it and I often use it with clients of the company I work for, who very often need remote assistance (much more practical and faster than phone assistance). The software proved to be reliable and easy to install even for those who are not familiar with a PC.

Pros

AnyDesk is my favorite remote assistance software among all. Allows users to access and control a computer or smartphone from another computer or device. Free and easy to install, it does not require any special skills on the part of the person to be assisted. The latency between the two devices is near to zero, this is one of the most positive aspects, especially when you are in a hurry. The customer will only have to indicate the number that appears on the screen and you are in.

Cons

Sometimes there may be connection problems that make the link between the two users disappear. Nothing that a restart of the app can't fix.

Review Source

Sara C.  
Scheduling agent  
Environmental Services  
Used the software for: 1-2 years

### "Keep your work updated any place any time "

August 3, 2021

5.0

It makes my life and work more relaxing. I can access my desktop from anywhere and work as I was sitting in my office.

Pros

Once you set up configuration and permissions everything is easy and fast

Cons

My overall experience has been excellent, only have onr issue at the beginning, it didn't allow customer support to access my computer but we solve that issue.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Any Desk was much easier to use for us

Review Source

MP

Maria P.  
NP  
Real Estate  
Used the software for: 2+ years

### "Problems after buying license"

December 12, 2022

1.0

Pros

This product worked great when I was using the demo. Once I bought a license, I started running into all sorts of problems, like being displayed a dialog box telling to buy a license (what, another license?) or logging me out randomly. When I tried to contact customer support, I was redirected to a page that said "You cannot access this page". Not impressed. I am sorry I paid for the license.

Cons

The logging out randomly. The lack of a page for customer support.

Review Source

VR

Verified Reviewer  
Technology Specialist  
Automotive  
Used the software for: 2+ years

### "Anydesk provides fast, easy and secure remote access."

May 22, 2022

5.0

Pros

I like most unattended feature on Anydesk and that helps to remote access of devices without anybody intervention,

Cons

Sometimes got crash and closed application automatically.

Review Source

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