# Page 7 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is AnyDesk the right Remote Desktop solution for you? Explore 1778 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1778)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 151-175 of 1778 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IR

Ivon R.  
Training Supervisor  
Apparel & Fashion  
Used the software for: 1-2 years

### "Remote work made easy with AnyDesk"

April 21, 2022

5.0

My overall experience with AnyDesk has been positive, it has been of great help to have at hand especially when our New Hire agents need help on the desktops, it is easy to use and all we need is the other person's ID to access their device to provide the support needed. The benefit that I have realized about having the tool is that we can help our remote employees even if they're across the world.

Pros

The most impactful feature of the tool is that the sessions can be recorded and stored within it, this way our IT department can go back to what it was the agents needed when it comes to creating their daily task reports. The tool is very easy to use. Integrating AnyDesk to our current work mode was easy, we have been remotely working since 2020 and we have personnel from all around the world.

Cons

To this day there have not been any aspects of AnyDesk that we do not like, we totally recommend it and if you also work remotely this will make it easier for your IT department to give the support needed to your operational team.

Reason for choosing AnyDesk

There were no other products, the tool was recommended by a colleague.

Review Source

VR

Verified Reviewer  
ICT  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best remote access management tool"

June 8, 2022

4.0

Travelling to other remote sites was now costly. And any desk helped cutting a lot of logistical costs

Pros

The latest version of any desk has a lot of good functions. There is now two factor authentication where now you can add another security layer to your sessions. This is enhanced security. There is also now Integration with windows gpo where you can use them to push any desk settings. The most important thing is you can work and access files from anywhere sharing files on a secured tunnel. You can also even block file transfer.

Cons

There are not any dislikes that I can mention. The product proved to be working so well.

Review Source

Dinesh S.  
PhD Research Scholar  
Pharmaceuticals  
Used the software for: 2+ years

### "A comprehensive review after 2+ years of use"

March 25, 2022

5.0

I recommend this software for all types of remote work.

Pros

It is like plug and play no need to install and at the same time secure.

Cons

Withor equal to less than 200 kbps speed it does not works well.

Reason for choosing AnyDesk

Small in size and customer can just download and use. It is like most stable stand alone setup than any other

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer is just time consuming and need lot of information to provide before sharing screen

Review Source

VR

Verified Reviewer  
AI engineer  
Hospital & Health Care  
Used the software for: 1-2 years

### "best software out there for remote access!"

April 18, 2022

5.0

Very good product, would recommend to every colleague!

Pros

There is no fps drop over poor connection,works seamlessly.

Cons

Over a long period of access, there is a drop in resolution.

Alternatives considered

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Reason for choosing AnyDesk

great connectivity and seamless streaming

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It lagged and had issues with connectivity. It is suited to more powerful internet bandwidths

Review Source

Lena J B.  
Program Coordinator  
Information Services  
Used the software for: 6-12 months

### "Reliable Remote Connection Tool That Gives You Access to Any Device "

May 22, 2023

5.0

AnyDesk allows me to access different devices remotely. We also use it to guide team members who might experience some challenges relating to various project. It is quite responsive and reliable if you have a stable internet connection.

Pros

AnyDesk is quite responsive especially when both devices have a relatively stable internet connection. It is has an intuitive design, which is easy to navigate, and use without significant challenges. It has the important features I need to guide my team members and ensure we are on the same page. You can use AnyDesk with Windows, Android, and MacOS. This is great because we can access any device!

Cons

The software is "flat" in that you cannot customize it or make it look better in some ways . You cannot create shortcut keys, change background, or change the layout. I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain procedure. It might disappoint you if the users have shaky internet connections.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

To find out which one works best for us.

Review Source

VR

Verified Reviewer  
ITAdministrator  
Food Production  
Used the software for: 2+ years

### "The best in pricing"

October 30, 2021

3.0

Remote control is the basic use for me, it helps to manage many servers.

Pros

Easy platform to use. Easy for one time use. Pop up Instant message first make users write their requests. Good Dashborad. Connect to old versions without issues. low Pricing

Cons

Need fair internet dosnt work good in low internet. Not the best resolution. Not the best controll in Phone app.

Reason for choosing AnyDesk

low pricing is the main factor with fair and stable services

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Swiching between users disconnect in some versions and not the best this is the main issue for my using

Review Source

Irwin P.  
Ingeniero senior  
Telecommunications  
Used the software for: 6-12 months

### "Anydesk, una forma de acceder rápido"

November 9, 2022

4.0

Es una aplicación amigable e intuitiva que permitir que facilita la operación cuándo se presenta problema de latencia en el servicio de internet

Pros

La forma rapida de acceder y el modo desatendido, el grabar monitor

Cons

El sistema de mensajería instantánea lo vincularia con algún otro servicio móvil de mensajería instantánea

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Menor consumó de ancho de banda

Review Source

Vanessa W.  
Operational Finance  
Construction  
Used the software for: 2+ years

### "Orient yourself and work remotely"

August 31, 2022

5.0

I have been using AnyDesk for several years and it has been very useful both at work and at university. This software has surprised me because of the great capacity it has to work and the variety of tools it offers me, be it remote support, file and information sharing, among others. I also use it with my clients and co-workers to troubleshoot certain system errors they encounter on their devices from the comfort of their own homes.

Pros

I like using AnyDesk as it is an excellent tool for remote use of devices. AnyDesk allows me to do remote work from the comfort of my home without having any inconvenience when working remotely, it also offers me remote support and file sharing.

Cons

The only thing I don't like about this software is that you need a stable internet connection to use it.

Review Source

FM

Francesca M.  
IT Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Accesso remoto a portate di click!"

October 24, 2023

5.0

Sono entusiasta di aver scelto il prodotto. Anydesk mi ha facilitato il lavoro di assistenza remota, senza bisogno che l'utente finale fosse presente. Questo ha portato grandi benefici all'azienda, sia in termini di tempo che di denaro, e ha soddisfatto le esigenze dei clienti in modo rapido ed efficace.

Pros

Il prodotto offre un'esperienza di assistenza remota semplice e intuitiva, sia per chi offre il servizio che per chi lo richiede. Il software non richiede configurazioni complesse o l'uso di altri sistemi, ma si installa facilmente e si avvia in pochi minuti. Il prodotto è ideale per chi ha bisogno di gestire sistemi IT in modo efficiente e sicuro.

Cons

Non ho notato aspetti negativi del prodotto.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Review Source

AS

Akash S.  
Quality Engineer  
Consumer Goods  
Used the software for: 2+ years

### "Anydesk - remote access, file transfer, screen sharing, unattended secure access"

August 19, 2022

5.0

It helps in resolving errors, Monitor operation, Share files securely and provide remote access to user desktop

Pros

It is quite handy software which is used extensively these days due to its ease of use and quite simple interface which helps in establishing secure connections that are end to end encrypted.

Cons

Pirated software copy easily available upon internet which results in unauthorized access to user desktop

Review Source

Prashant S.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Best remote access software available in market"

August 11, 2022

5.0

Overall experience with anydesk is just amazing. It makes my work from home very easy.

Pros

Remote access and multiple screen share feature are just amazing. It makes my work very much productive.

Cons

There's nothing to dislike about anydesk. I love every feature and it's very inexpensive software.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

It was very expensive software.

Review Source

Kevin O.  
Small Business Owner  
Retail  
Used the software for: 2+ years

### "The Savior Inside My Desktop"

June 29, 2022

5.0

Once you have them there with access to your desktop, I do not think there is anything at all they cannot safely do! All my experiences are the same; I am on a sales platform, e-commerce, and something goes wrong that I cannot fix myself and really, really need help. The techs found where there were problems preventing me from uploading, entering product info, and accessing my files and user information. They always got in, fixed it like it was buttering bread! And they are as friendly as friendly can be! I think I may have integrated something with them other than these things but do not recall. If I did or needed to, great!

Pros

I have used it whenever needed and it is always related to a glitch in some selling platform. What I like most is you chat on the platform site, they ask if you want to have remote help, agree, download, they are then in your desktop...which at first is frightening to me...and you both chat when needed about the problem and you see them right there (the cursor, etc) fixing it. I was once on the phone also while they did this and the guy was fantastic. Saved the day!

Cons

I always think they are there inside, my pc, hiding, once they get in. Oh, this is supposed to be about AnyDesk, not me! Ha! So, I have nothing I do not like about the software at all!

Review Source

Lilian M.  
Sales Consultant  
Automotive  
Used the software for: 2+ years

### "Easy access control"

October 28, 2022

5.0

Easy assistance remotely I am aslo able to access my machine if i am home i will just request someone to log onto my machine and open Anydesk

Pros

Anydesk was easy to implement and use. Our IT just instructed us to download the app and install it and in no time we were up and running.

Cons

Anydesk has just been such a problem solver with no issues.

Review Source

SS

Shanky S.  
Software developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Remote work Software "

October 29, 2023

5.0

Any desk is a remote desktop software allows us to connect to a computer remotely it is a cross platform software it provides rote acesss file transfer aother features

Pros

Easy to connect desktop system from homeUser interface friendly it is fast and easy to use support and integrate customisationFree to use

Cons

Internet connection requiredLow resolutions devices issuesNetwork bandwidth fluctuates between share screwing session

Review Source

Estie W.  
Grants Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great program. Easy to use. I very much recommend it."

April 9, 2024

5.0

Overall I'm happy with AnyDesk. If the price would be lower, it would be a perfect product.

Pros

The program is easy to use. It's offered in multiple languages. The connection is smooth and there's an option to share both screens

Cons

The cost of the license is quite pricey.

Review Source

RP

Roberto P.  
Blogger, webmaster  
Information Technology and Services  
Used the software for: 2+ years

### "Necessario per semplificare il lavoro di assistenza"

July 1, 2023

4.0

Un software necessario per per semplificare i processi di assistenza remota ai dipendenti. Grazie ad AnyDesk sono stati ridotti drasticamente i tempi di inattività causati da problemi tecnici sulle macchine degli utenti anche in smart working

Pros

Il software è molto leggero; l'utilizzo è immediato e il funzionamento molto semplice. L'ho utilizzato soprattutto per l'assistenza remota agli utenti, tagliando i tempi di attesa e risoluzione dei problemi tecnici e per collegarmi a macchine remote da cui avevo l'accesso a software gestionali di terze parti

Cons

Non ho avuto esperienze negative. Il software si è rivelato stabile soprattutto rispetto a quello che utilizzato in precedenza. Non ho riscontrato problemi di connessione o sicurezza

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Mi è capitato di avere problemi di disconnessione durante l'assistenza remota; inoltre l'interfaccia era meno intuitiva per gli utenti meno esperti

Review Source

Arun K.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best cross platform remote desktop tool"

July 2, 2021

5.0

Stellar and reliable performer for remote access specially during work from home scenario. My IT team could help me easily though I was more than 1000 miles away from my office. The user interface is intuitive. Works really well on mobile devices. With AnyDesk my office is just a click away.

Pros

Ease of use, AnyDesk is fairly is easy to set up even for a first time user. The User Interface is simple and it is easy to navigate through the menu options. Stable and Reliable, this is very important while you are working from home, miles away from your office. AnyDesk is a stellar performer in this regard. Virtual Conferencing is one of the best feature available with AnyDesk which helps to share and discuss my ideas with team members remotely. Ability to control your remote Personal Computer through mobile device- This nifty feature is helps us to access remote computers through the AnyDesk mobile application. Users can use the app to perform task like file transfer, shut down or restart a PC. Whitelist- is a feature which authorizes only selected users to access your remote PC. This is a great security feature prevents unauthorized access to sensitive data. Keyboard shortcuts are easy to use and assign. Works fairly well on low bandwidth internet connections

Cons

Having used AnyDesk for almost two years I haven't come across a con that can be deal breaker.

Review Source

HT

Henry T.  
IT-Manager  
Education Management  
Used the software for: 2+ years

### "The remote Support Software, i prefer"

August 3, 2023

5.0

because of Corona Virus we switched to remote work rapidly, to support my colleagues, i installed anydesk on every laptop. Since then - when a file is "missing" or software needs to be installed, or "the camera doesn't work", i can remote control the laptop in seconds to help them.

Pros

\-all my clients are on one uncluttered screen showing me their online status and even their Screen-there is practically no konfiguration nessesaryit does exactly what i want it to dothere are more features (filetransfer, recording, ..) which i can deny or lock /disable when i don't neet themworks on many Operatingsystems (Android, Windows, Mac)its has the most value for my money

Cons

i don't miss anything, but a dark design would be nice :-)

Alternatives considered

[RDPWin](https://www.capterra.com/p/2443/RDPWin/)

Reason for choosing AnyDesk

much more easy to use

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

the price

Review Source

Andrea F.  
Director - Benefits  
Financial Services  
Used the software for: 2+ years

### "Latency-free remote work."

November 24, 2021

5.0

I am pleased to be able to work in multiple sessions and have access to my employees' devices without the need for them to be present. It also offers chat, video conferencing and file sharing, which greatly improves our productivity. It allows us to reboot devices and print documents remotely.

Pros

I like its intuitive interface that makes it easy to use. It allows me to keep effective control over employees working from home. It allows to exchange documents and information helping to work always coordinated.

Cons

There is nothing I dislike about Anydesk.

Review Source

muhamad S.  
product specialist  
Computer Software  
Used the software for: 2+ years

### "easy and lightfootprint remote "

March 27, 2023

5.0

its suits me very very well , i oftenly remote more than one desktop in a time, transfer some files , and i have no issue, fastest remote ever

Pros

very easy to use, you dont event need to install to use it, and you can multitab remote session

Cons

maybe address book, never use it because i always use recent session list

Review Source

NZ

Nino Z.  
\-  
Internet  
Used the software for: 1-2 years

### "Bewertung zu AnyDesk"

January 3, 2024

5.0

Pros

AnyDesk ist benutzerfreundlich, gut aufgebaut, Effizient und einstellbar. Des weiteren kann man AnyDesk auch 45 Minuten benutzen ohne zu bezahlen und dann eine weitere Sitzung für wieder 45 Minuten machen. Das ist vollkommen in Ordnung.

Cons

Ich hab ja beantragt, weil ich so oft Verbindungen hatte, das ich das benutzen kann, weil ich eine Warnung hatte, weil ich so viele Verbindungen hatte und AnyDesk dachte, ich würde es Gewerblich benutzen. Da würde ich mir wünschen das man danach auch über die 45 Minuten kommen kann.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

AnyDesk ist einfach besser und schöner. Ich mag moderne Designs.

Review Source

KN

Kashan N.  
Assistant Manager IT Systems  
Pharmaceuticals  
Used the software for: I used a free trial

### "One of the Best Remote Access Software"

May 26, 2022

5.0

Experience with the any desk is great and i used it occasionally which helps very much in case of remote support. moreover the click to run option help very much to get the sessions on remote side as the user do not have administrator privileges and it can run without any rights so the any desk can be used on run time. access should be restricted by default.

Pros

The best feature of any desk so far is that you can just download and run it and then start using it. No need to install or admin rights for this which make the life easier and also the convenience. It helps in the case of lock down and as well as for the remote users. Unattended session also a useful feature which i like most because it could be substitute of VPN in case of emergency but of course it is not recommended as some thing should be done only at need basis. communication is a key part during remote sessions, Any desk has chat and call options which help in communication.

Cons

Files transfer are slow so you have to go for another options of cloud like one drive, google drive etc. When you get the remote from any desk, by default you get the full access so you have to go for restrictions. one more feature can be added, the highlighter so when the support person do not want the control but just to highlight the option.

Review Source

VR

Verified Reviewer  
owner  
Education Management  
Used the software for: 1-2 years

### "one of the best software for remote control, however more limited features than other similar tools"

September 3, 2022

4.0

Anydesk helped us share screens and take control of our computers seamlessly at a reasonable price (Teamviewer is way more expensive).

Pros

I like how simple it is to connect to another computer without losing quality and be able to take control and interact with the client smoothly and seamlessly. I appreciate being able to use a windows computer to use screen sharing with a Mac. Multiplatform works just great. We are always concerned about safety when sharing computers on the internet, and Anydesk offers two-factor authentication and encryption (however, AES 128 as opposed to the most secure AES 256 that Teamviewer is using...)

Cons

In comparison, Teamviewer has more functionalities such as drag&drop when sharing file is very useful, so is the feature allowing passing control back and forth between the client and the host. Integration is more limited that with Teamviewer. I wish Anydesk had more training and support content online (Teamviewer has loads of them).

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

the price.

Review Source

AO

Angelica O.  
Ads Assessor  
Computer Networking  
Used the software for: 2+ years

### "The best ally ever!"

July 27, 2023

5.0

Absolutely very positive. It's a software that I continue to use and install continuously on all my PCs and work and non-work devices!

Pros

I have been using anydesk for at least 5 years and every day I am convinced more and more that this software is very important for my work but also personal uses. I have a job that requires a PC and sometimes I find myself working remotely, away from other colleagues in the office. Several times there are problems on site and, since I can't be there, I use anydesk to check their computers and solve the problem. I also love that it's very intuitive, quick to connect and simple to use. I've never encountered any bugs or slow mouse movement, exactly as if I were using the desktop of the real PC!

Cons

There are no particular features that I don't like. The only thing i would improve is the generation of the link code

Review Source

AP

Andrea P.  
Programamtore  
Information Technology and Services  
Used the software for: 6-12 months

### "Un software professionale per accesso remoto"

October 17, 2022

4.0

Ottimo prodotto anche per chi svolge il collegamento per lavoro. Buona risoluzione delle immagini, reattività e comprensione degli strumenti.

Pros

Come dipendente che lavora in un'azienda che fornisce assistenza da remoto AnyDesk risulta una valida alternativa. E' scaricabile facilmente dal sito e basta il suo eseguibile per aprirlo, la ricerca di una "Scrivania" aiuta perchè è chi si deve collegare a effettuare la richiesta e dall'altro lato l'utente deve solo autorizzare cliccando un pulsante. Usiamo anche altri sistemi di assistenza remota però questo lo reputo il più veloce da usare.

Cons

Purtroppo la velocità dipende molto dai pc a cui ci si collega. Penso che l'accesso alle funzionalità di amministrazione, almeno quelle fondamentali, bisognano essere di default ma capisco che l'autorizzazione è un sistema più sicuro. I pulsanti nella barra strumenti sono troppo piccoli e ammassati direi che è necessario ingrandirli e almeno aumentare le distanze tra i pulsanti.

Review Source

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