# Page 8 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is AnyDesk the right Remote Desktop solution for you? Explore 1778 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1778)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 176-200 of 1778 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JAG

Jose Alfredo G.  
Gerente General  
Telecommunications  
Used the software for: 2+ years

### "AnyDesk se ha convertido en nuestra compañía el mejor aliado de soporte remoto jamás antes usado."

May 21, 2023

5.0

Pros

La forma más fácil e intuitiva de manejarlo con nuestros clientes. El ancho de banda mínimo que se utiliza hace que podamos establecer comunicación remota con nuestros clientes con una velocidad aun muy baja pero efectiva para el uso de la aplicación.

Cons

Se debería mejorar talvez la apariencia de escritorio, para poder impactar más aun con colores fuertes y tonos Corporativos de acuerdo al rubro del cliente.

Review Source

OVP

Oushana Vajirapani P.  
Head Of IT  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy of use "

November 16, 2021

5.0

In the worldwide pandemic period of Covid 19, Anydesk ran a major role in our business. we was in a situation that need to work from home and give the support to all the users who are also working from home, at that time this tool was a life saver for IT and for the business as well. this tool made our life easy and very efficient. with the optimizations, this application runs really smoothly in any low bandwidth internet connections and environment. i really glad to have this application use in our organization and i really want to thank for all the developers who sweat for this tool. this app was really a life savor.

Pros

the simplicity, easy of download, size of the download file, easy installation, network optimized for fast access, good quality and very useful features such as sound transfer and copy paste option is working awesome. its very easy to tell a new user to go to google and download anydesk. and because of the size of the application, its fast and easy to install to any device. even to a mobile.

Cons

i didn't find any bad in this application. as an IT person this tool fulfill all of our IT needs. simple and fast

Reason for choosing AnyDesk

easy of use, easy of installation, very productive tools, easy to handle.

Review Source

KK

Kalp K.  
SDE-1  
Computer Software  
Used the software for: 2+ years

### "AnyDesk is a user-friendly and remote project-friendly tool, that helps connecting remote computers."

September 11, 2022

5.0

My overall experience with AnyDesk is great, helpful, very very useful and fantastic.

Pros

I like all it's feature, specially its "remote access and control" of computers making it very essential when working on project with remote team, also its file sharing and unattended access, which becomes very helpful when conducting remote interviews for hunting new talents of software developers.

Cons

The only thing I don't like about this software is it requires an active network connection or it(remote access) gets disrupted.

Review Source

AkG

Ajay kumar G.  
Full Stack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Best screen accessing tool"

January 5, 2024

5.0

I am really exited about told to AnyDesk it's available for free and paid version second main this you node need to install. These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple device at same time this is main big advantage of the AnyDesk.

Pros

AnyDesk is very easy to using no need to install the application in windows. Without my ID nobody's access my system. I can't to save my previous accesses system. One of the main feature is I can able to connect mobile to and Desktop and Desktop to Mobile. AnyDesk is available for both desktop and mobile.

Cons

Some times I can't able to access some permissions. Other wise AnyDesk is very comfortable for use.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

The pricing is very high and I can't able to access properly.

Review Source

PP

Paolo P.  
consulente informatico  
Information Technology and Services  
Used the software for: 1-2 years

### "Ottimo softwre di assistenza e controllo remoto"

February 3, 2024

5.0

Pros

Anydesk è un programma molto semplice da usare sia lato utente che lato amministratore. Ottima la possibilità di lanciarlo senza bisogno di installarlo e semplice il download da parte dei clienti direttamente dal sito. Procedendo invece con l'installazione si può utilizzare l'accesso non presidiato che funziona molto bene. La versione gratuita permette di valutare tutte le funzionalità per un tempo adeguato. Il prezzo per l'acquisto della licenza è davvero concorrenziale rispetto alla concorrenza.

Cons

Bisognerebbe evitare che l'utente possa controllare il pc contemporaneamente all'utente remoto per evitare confusione e semplificare la modalità in cui si accetta la richiesta di connessione che è il punto più difficile da far comprendere. La funzionalità WOL spesso non funziona e bisogna ricorrere a software di terze parti per inviare il magic packet e "Svegliare" il pc.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Prezzo concorrenziale a parità di caratteristiche

Review Source

Juan Pablo R.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "AnyDesk is the mammoth of remote control software"

January 9, 2024

5.0

Its a great alternative for remote needed company process, its lightyears ahead in terms of ease of use, compared to other remote support softwares.

Pros

AnyDesk screen sharing capabilites and ease of use is its best advantage. Great alternative for in house tech support and hardware control departments.

Cons

AnyDesk’s speed when processing in low bandwith could improve.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Review Source

Victoria L.  
Chief Risk Officer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Remote work with low latency."

August 16, 2023

5.0

We use AnyDesk in our remote work deployment, according to our work update protocol we should increase our staff working remotely by 10% this year.AnyDesk allows us to remotely access the devices that make up our network, even when the employee is not present at their workstation.In our company, it has been very useful and efficient, providing us with speed, security and collaboration between the company's staff and those who work remotely.

Pros

AnyDesk is light and fast, allowing us to connect to remote devices with as little as 16 milliseconds of latency.End-to-end encryption and two-factor authentication allow us to maintain secure connections and keep our information safe from prying eyes.It is available for multiple platforms (I have installed it on Windows, iOS, and Android) and works efficiently.

Cons

We have not found any negative points regarding this software, it works as expected and allows fast connections.

Review Source

Robert M.  
Marketing Director  
Information Technology and Services  
Used the software for: 2+ years

### "A fast & simple remote access "

March 26, 2022

5.0

Anydesk allows me to monitor and fix any issue on other devices without the need to move from my office, I can transfer files directly from one PC no another and I don’t need to upload them to a platform and then download them, allowing me to speed up my work, with Anydesk I can access with my laptop or just connect with my iPhone, On the other hand, if I need a document of great importance, it is enough that I have my ID number of my computer to be able to access it and transfer files or document.

Pros

I like this remote desktop software since I can access a computer from a mobile or another computer only with the ID that Anydesk provides to the device in a unique way to the computer that we want to access, no matter where you are, with Anydesk you can connect and manage the other device as if you were behind. The time it takes to set up the software and learn how to use it is minimal. Within 10 minutes, you can install and start using it. and it supports numerous devices and platforms, which is a significant plus.

Cons

What I don't like about Anydesk is that it doesn't have audio call communication with the other device, this would be a useful tool.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Anydesk has the same tools at a lower cost

Review Source

VR

Verified Reviewer  
Senior Presales Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "AnyDesk Highly Recommended"

July 31, 2023

5.0

Easy to use, Speed fast, Secure, Wide range of devicescompatibility.

Pros

Easy to use, not impact on Workstation or Laptop performance.

Cons

No problem, on the contrary Anydesk have feature not found in his competitors.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Also easy to use, easy to implement, support wide range of OS.

Switched from

[Parallels Desktop for Mac](https://www.capterra.com/p/170006/Parallels-Desktop-for-Mac/)

Because Parallels support Mac only but Anydesk has Wide range of OS (Windows, Mac, Linux, Android, iOS, Chrome OS.

Review Source

Akila U.  
software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "The Best Software for Remote works"

March 27, 2022

5.0

I have never seen a remort desk software with a lot of features like this. and also can work with any kind of network status. any desk optimizes to identify network quality and strength and also it can manage.

Pros

Mainly this software is lightweight, even setup file less than 5 MB.

Cons

when we give access to another person and if we use a separate screen as 1,2 any desk needs to give permissions separately. I think that's need to improve. and also it's good to work with internal networks or hotspots. It saves our data.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing AnyDesk

lightweight supportive with any device

Review Source

Zamruddin S.  
Consultant IT Trainer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "AnyDesk is easy to use software for Screen Sharing"

May 13, 2022

5.0

Easily help team members, Easy to use Interface if the anydesk, That mean everyone can easily use them without any issue. Overall experience is fantastic

Pros

I have been using AnyDesk for almost 3 years, and I love to use these because some of my team members are not so techy people, and they need to work on computers, But some functions they do not understand and I need to help them and fix their issues, and this is the place where AnyDesk Come to work it allows me to help them, and they need to just give code that shows in anydesk, and no password or anything for connecting that screen. I can easily find the problem or If I need any file or software for the help, I can easily transfer that with using anydesk file sharing option.

Cons

No cons from my side, Overall anydesk is a rockstar.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer interface is old, and First Enter the Desk ID the enter Desk Password, and Password is hard to remember or not easy to tell anyone.

Review Source

EO

Ezra O.  
Design Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "AnyDesk is a Need for the New Normal Work Set-up"

August 24, 2022

5.0

I always use Anydesk for two years and I have encountered no problems and challenges so far.

Pros

Anydesk app is free to install. It is greatly helpful for those working from home and need to access or upload and download files to the main server in the office. This is also great for troubleshooting of PC without the need to meet physically. A must app for company!

Cons

There are times that I got disconnected with the PC I am accessing to but it happens very rarely.

Review Source

Hitesh J.  
Mechanical Design Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "As its name says, Connect with "Any Desk"."

August 13, 2022

5.0

Securely connect to remote devices within a few clicks. I think this is the biggest achievement.

Pros

Lightweight and powerful tool to connect with devices. It is not mandatory to install it in terms of single time use or try it.

Cons

Nothing special, sometimes its connection closes unexpectedly and this may happen due to network issues.

Review Source

Marlyn G.  
Marketing Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "The almost perfect Remote Control App, but…"

January 12, 2023

4.0

This application has two modalities of its functions, for companies it has its rate, for personal use it is free. It is an easy-to-use tool, and it is also a very light application that will not consume a lot of memory on your computer. Apart from accessing the computer and copying the files you need, you can print it remotely or you can even transfer data.

Pros

I like AnyDesk because it is a software that helps me with remote work, you can install it on your computer to be able to control another one from my same computer. This application is very helpful when you have to spend your day outside your office or home and you need information that you have on your computer, you can access it from your cell phone and extract what you need in a matter of seconds.

Cons

For Macs and PCs it works very well, the only thing I don't like is when you try to control a smartphone from another smartphone or from the desktop version to a mobile device, it's almost impossible, you can't select anything and it only limits itself to monitoring what's there on the screen and cannot be interacted with.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

AnyDesk is less expensive

Review Source

SA

Sam A.  
Project Manager/IT  
Information Technology and Services  
Used the software for: 2+ years

### "We have been able to reduce unnecessary meetings since we started using AnyDesk "

August 25, 2022

5.0

We have always used AnyDesk for several years but during the pandemic, the software was a saviour. We developed many smart contracts for our crypto clients and many of them preferred the deployment to be done directly using the wallet, with AnyDesk this process was perfect. We just get our clients to download the software and share their IDs, the process takes just seconds. We also designed many recruitment websites in which we had to access client's desktop for setting up things like LinkedIn API, Facebook APIs, Stripe and many more, with AnyDesk we were able to achieve this remotely and even avoiding zoom calls and unnecessary meetings. Its worth mentioning that we had few clients that were not comfortable giving remote access to their desktop for privacy reason, when we told them that they can control the level access at any time, they became comfortable.

Pros

Set up is quick and easy to use, the user interface is precise and requires no IT knowledge.

Cons

Maybe a little bit lagging sometimes particularly on Mac devices but we found out that these were happening with older systems, apart from that, we have no real issues using Anydesk.

Review Source

VA

Vishvam A.  
Cyber security  
Computer & Network Security  
Used the software for: 1-2 years

### "Anydesk | Best available for remote access "

January 12, 2023

5.0

The overall experience with Anydesk in perspective of my business is very useful and we recommend every friends and companies to use and promote Anydesk

Pros

The remote access feature and session handling features are the most liked about Anydesk as it is very needful for my business

Cons

The file sharing feature is used least as the large sized files takes huge amount of time

Review Source

VR

Verified Reviewer  
Technical Support  
Telecommunications  
Used the software for: 1-2 years

### "Anydesk review by Technical Support Agent"

December 3, 2020

5.0

I love using AnyDesk, it works really good, it is fast, user friendly and reliable and I can always deliver super support to my customers with the use of this software.

Pros

I like this Software because it is free and easy to use, also a lot of times it came really handy because it was easy to explain Customers how to install it and setup remote access to their PC. It is really fast and is very nice to have, especially when PC checkup is required during the night, for which we can setup password protected access so we can connect without the help from the Customer and without interrupting them and their work.

Cons

Recording option sometimes creates videos which are of bad quality, even though internet connection was stable and ping was good. Also, in case of longer recordings, they tend to break at some point, take a lot of hdd space and I am unable to scroll it. Finally, it would be nice to have option to save to some desired format too.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer gives error back when there is a version mismatch, for instance if I am using v14 and Customer is using v12, I am unable to connect to Customer's PC and check what is happening with it, until their internal IT comes and upgrades the version of TeamViewer first and in our job, time is of essence many times.

Review Source

sophia M.  
Dispatch Manager  
Telecommunications  
Used the software for: 2+ years

### "We are able to cut costs on site visits with AnyDesk remote control. "

December 18, 2021

5.0

My overall experience with AnyDesk so far has been amazing especially because I work with a large number of clients who need technical support. I don't have to be there physically to do this as long as I have the user id I can access their computer using my phone or laptop. With this, the company has been able to cut costs spent on site visits to clients places.

Pros

AnyDesk allows me to offer technical support to my clients remotely. I like how the end users can share files remotely while sharing the screen and performing any task. Minimal lags and can connect to multiple computers at the same time.

Cons

Your security can easily be compromised as someone who has permission to access your computer remotely can spy on you. Tends to slack off with slow internet connection.

Review Source

AC

Alvaro C.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Very good option to manage multiple devices, maintain, control and monitor computers"

May 3, 2024

5.0

Pros

It is very useful to be able to share access to your own computer with another user to be able to take control for you and perform the necessary tasks for that user on your computer.

Cons

The free license is not for commercial use and only allows you to access up to 3 devices.

Review Source

BW

Ben W.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Decent remote support/access software"

September 22, 2022

4.0

my overall experience with AnyDesk is a pleasant one. It meets 80% of my needs

Pros

it's a decent product and it's not expensive

Cons

User control/permission on Anydesk leaves a lot to be desired. They still need to improve this. We typically lose control of the workstations when it prompts for the admin credential.

Reason for choosing AnyDesk

i chose AnyDesk because it has not had any negative reviews, thus far.

Review Source

SW

Smita W.  
Accounts Executive  
Information Technology and Services  
Used the software for: 2+ years

### "My Favorite Software-Any Desk"

March 26, 2022

5.0

As I said earlier from the time of pandemic till now I can do work from home only and only because of Any desk without any risk of covid.without that I can't do my work .Otherwise I have to my office for the woek.Thanks very much any desk .

Pros

From the time of pandemic till now I can do work from home only and only because of Any desk without any risk of covid.Really its very much benefited for me to earn for bread and butter.

Cons

I did not point out any loopholes yet.But if in future I can detect it I'll sure give my suggestions for improvement.

Review Source

RB

Rohan B.  
Business Systems Analyst  
Retail  
Used the software for: 2+ years

### "IT Support number 1 tool"

August 17, 2023

5.0

Easy to use, understand. Provides all features needed for IT support role.

Pros

I like that the user just needs to have internet access to easily remote and provide support for users, especially if they are having network issues.

Cons

I cannot think if any improvements that can be made at the moment.

Reason for choosing AnyDesk

Pricing and easier to use.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Better price, more functionality and easier to use.

Review Source

Andrea S.  
Marketing Director  
Hospital & Health Care  
Used the software for: 2+ years

### "AnyDesk is excellent for collaboration and remote assistance"

November 16, 2021

5.0

With AnyDesk I can collaborate with work colleagues, in a stable and organized way, it allows us to do a recording session, in this way a video can be shared with other employees, this helps to save time, it is a very safe software since it has a password and Two-factor authentication, it is possible to use it on almost all platforms, the iOS version is easy to use and practical to monitor other devices remotely.

Pros

I have used remote connection software since many years ago, and over time, some improve and others get worse, AnyDesk has been one of the ones that have improved the most over time. Its interface and tools are the things that stand out the most from the competition. What I like the most is the organized way its Dashboard is, since it shows the devices to which we have remote access, we can add the name we want to have a better order, I like that its connection is stable and fluid, it has Two-factor authentication, that's extra security that many of their competitors don't have.

Cons

One detail that I don’t like is when the full screen is used to control other devices, the brightness of the screen gets brighter; even when we have the brightness to the minimum on our PC, it is somewhat annoying when you are in a place with low light.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

AnyDesk has improved in recent years and offers the same or even better tools at a lower cost.

Review Source

caio victor marzuca A.  
A10 Consultoria  
Consumer Services  
Used the software for: Less than 6 months

### "Anydesk overall view usage"

August 12, 2022

5.0

It's been great, so far I haven't noticed any king of critical problem that interferes with my work.

Pros

The easy learning line and the way the tool design makes it intuitive. Making it easy to use even for people who do not have prior technical knowledge.

Cons

Some features would be very interesting, such as: direct access to the machine's CLI and search for installation package directly from the tool, thus excluding the search time when preparing certain types of environments. Maybe even ready-to-toinstall toolkits and packages, as there are environments where certain tools tend to repeat themselves.

Review Source

OM

Olivier M.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Bon produit mais aucun support technique"

April 4, 2024

4.0

Pros

Solution facile d'emploi et très bonne concernant le transfert de fichiers (surtout comparé à des solutions tel que TeamViewer). Avantage certain économiquement car licence calculée uniquement sur base des connections simultanées et pas sur base du nombre de postes clients.

Cons

Quand il y a des problèmes de serveurs (ce qui arrive assez souvent) et que vous ne savez plus vous connecter, aucun suivit de support technique. L'ouverture de ticket (commercial ou technique) n'est jamais suivie de réaction (deux semaines pour avoir une réponse !!!) Déjà plusieurs fois bloqué dans notre activité sans avoir la moindre réaction de leur support technique. Donc globalement solution à éviter si vous souhaitez quelque chose de fiable.

Review Source

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