# Page 9 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is AnyDesk the right Remote Desktop solution for you? Explore 1778 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149595/AnyDesk/reviews

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AnyDesk

4.6 (1778)

[View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of AnyDesk

## Showing most helpful reviews

Showing 201-225 of 1778 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HK

Hovhannes K.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best software to get remote access"

January 11, 2023

5.0

I am working in the office and when I go home I am always in touch with my clients. If they need something urgent, I have to access my working PC and solve the issue or do the task. AnyDesk helps me with this. I can connect and manage my PC like I can am sitting behind it.

Pros

AnyDesk works very fast and smoothly. You can always rely on it. Similar software can turn off without any reason. But AnyDesk is always on and ready to work as needed. I like this software and use it every day.

Cons

I didn't face any problems while using this software and didn't feel that something is missing so far.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer has a lot of bugs. It can stack during the session. Also, it is starting to work slowly as you use it. But AnyDesk works perfectly - very fast and smoothly.

Review Source

VR

Verified Reviewer  
Quality Analyst  
Computer Software  
Used the software for: 1-2 years

### "AnyDesk Review"

August 31, 2023

5.0

Pros

It helps us to access the remote desktop and remote support without giving handover the physical remote system.

Cons

Sometimes while screen sharing the quality of video decreases which is very annoying.

Review Source

Anvyl F.  
Guest Services  
Hospitality  
Used the software for: 2+ years

### "AnyDesk is one of the best remote desktop software solutions"

November 1, 2021

4.0

Overall, it is a great tool and software solution if you need to control your devices from a remote place. It connects fast, works properly regardless of the quality of internet connection and provides a stable link to your device.

Pros

The AnyDesk software solution for the remote desktop control is one of the best. It offers multiple options and tools integrated into a nice, very easy to use interface. Very easy to adapt to it and use it on any device.

Cons

The file transfer is not the greatest, regarding the speed of file transaction from the host to the "slave" device. It goes fine the other way around but for some reason I have been experiencing difficulties.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

testing

Review Source

RH

Rafael H.  
Analista de TI  
Information Technology and Services  
Used the software for: 2+ years

### "Um dos melhores, porém com algumas limitações que não deveria ter."

March 20, 2023

3.0

Utilizo ele de vez algumas vezes por semana, só não chega a ser diário por que o programa ainda tem algumas "falhas" que o concorrente não tem, claro que se fossem corrigidas eu iria voltar a usar constantemente como antigamente.

Pros

Por mais que seja um programa com um visual bem básico, ele cumpre bem o que é oferecido ao usuárioé bem simples, até pessoas que não conhece muito conseguem utilizar ele sem problemas, além de ter uma instalação muito simples e fácil.

Cons

por mais que seja um programa com boas funções, ele peca muito em seu layout, ele não é la o mais bonitoacho meio confuso mexer nele, poderia ter um visual mais rico, igual seu concorrente Team viewerno demais, eu não muito o que reclamar.

Review Source

Harshit A.  
Software engineer intern  
Information Technology and Services  
Used the software for: 2+ years

### "Anydesk Screen Sharer"

July 26, 2023

5.0

Pros

It's multiple screen sharing, easy file tranfer , less space required, time saving and many more. Overall it's best to use.

Cons

According to me till now I don't feel that I didn't like it at any point because my work or whatever I do with him it's easy and helpful for me.

Review Source

VR

Verified Reviewer  
Admin Support  
Computer Software  
Used the software for: 6-12 months

### "Anydesk Review"

June 20, 2023

5.0

Pros

Anydesk is a very handy software and helps user work from anywhere with its robust features. whether its in or outside your office or at home, Anydesk grants you access to folders or files on remotes desktops. It makes file sharing and transfers very easy and fast across devices without any limitations. It is very easy to use and only requires a a system ID and password for a user to access multiple systems at a go without any trouble. It is supported on multiple operating systems and also allows access to your computer from your mobile phone. Additionally, features like remote printing, virtual conferencing and whitelist makes Anydesk an amazing software for mid-range remote solutions.

Cons

Nothing I dislike so far, looking forward to future improvements to the app.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review Source

Abhishek P.  
AWS Cloud Intern  
Computer Networking  
Used the software for: 2+ years

### "Easy Access for remote control of device"

August 25, 2022

5.0

Overall experience with Anydesk is awesome as in remote desktop and free tool it is very easy to use and flexible.

Pros

it is more reliable than the other software as it provides more tools than other software like sound and remote admin access control too which is more useful in IT management

Cons

It is at its best just that some of the plans could have been cheaper so that it can be affordable for small companies as well as students.

Review Source

Joshua O.  
Lead System Administrator  
Financial Services  
Used the software for: 2+ years

### "Best Remote support app you can ever think of"

January 18, 2023

5.0

Magnificent!!!!!!!!

Pros

The ability to switch between different remote system without freezing and its super on time, like real time support without a single lag.

Cons

I wish you can have a voice chat while using anydesk for remote support

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Anydesk is free to use and it gives a super remote service

Switched from

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

You can use anydesk on a free trial and it gives you the joy of another app which you will have to pay

Review Source

Mateo L.  
RPA leader  
Computer Software  
Used the software for: 6-12 months

### "Best remote desktop application in the industry"

December 16, 2021

5.0

Pros

\- Amazing that the remote desktop keep its screen properties - Multiple users connected in parallel is fabulous for collaborative use

Cons

Nothing to improve, I believe the application is amazing

Review Source

VR

Verified Reviewer  
Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Looking for a new way of managing your TV Box?"

March 17, 2021

4.0

Easy to set up, almost immediate to learn (although some advanced and useful functions, e.g. file transfer across machines, may take a while to be come familiar with), value-for-money (there are lots of free functions you can try before you invest on the premium version). Well-done!

Pros

AnyDesk is mostly used for remote user assistance and service ticket management. Still, I find it very effective with dealing with my Android TV box. Like most TV boxes, it has got no keyboard and navigating through menus may be cumbersome. By installing AnyDesk (which has a free, cross-platform version with lots of features) on both the TV box and my Windows 10 PC, I can use the latter (with its keyboard and touchpad) to install and customise apps on the former. If you use your TV box with complex media management pieces of software like Kodi or Plex, you know how much time and care they require to fully configure all functions and parameters. Bridging your PC to your TV box with AnyDesk really makes it a breeze. Once you have become familiar with AnyDesk, there are many more functions that you may enjoy. You can e.g. use it to provide assistance on someone else's PC without leaving home (something I found very valuable in times of lockdown) and even to record short sessions where you teach users how to solve frequent issues on their machines.

Cons

Emulating Android special keys on a PC keyboard may be complex and hard to remember. Installing on Android machines requires an additional component that is hardware-dependent: although this is pretty straight-away on most machine, it may prove complex on less wide-spread models. Finally, of course, some advanced functions are premium only, but this is only fair. Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to use it to manage a custom help centre with tens of supported users, you may want to check another review before you buy the premium version.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Easier to use, especially on some (mostly Samsung) Android machines where it may prove hard to get TeamViewer to work.

Review Source

Angellina B.  
Head Chef  
Food Production  
Used the software for: 1-2 years

### "Being in Control of your computer from anywhere around the world"

April 3, 2021

5.0

I have used the app to solve both personal and business problems. I remember a time when my workmates were stuck with food and data entry on our kitchen computer, I could log in from another country and do things as if I was there. This helped a big deal.

Pros

AnyDesk is one of the smartest applications that saves time and unforeseen costs of travelling long distances just to attend to issues on a computer, or other remote gadgets. One good thing I like about AnyDesk is that it is worldwide, being used by hundreds of millions of people across the globe. It is also supported almost an all the operating systems like windows, Android, Mac, Linux, Chrome, making it a universal software. Another fact I like about AnyDesk is the ease of screen sharing. There is no hustle about it, as long as there is user on the other end to accept the connection. AnyDesk also presents a very good screen scaling that the image displayed on the remote gadget is clear with no distortions. It feels as if you're sitting in front of the other PC. In my use of AnyDesk, I have not experienced any lagging or unnecessary bugs on it. It is generally smooth, with steady mouse movements. The app also has a free version and a paid version. The paid version is also relatively cheaper when compared to its competitors. Security of the application was also well considered. Firstly, the connection has to be manually iniciated from one end and accepted on the other end. A password has to be provided and used for the connection to start. Each session has its own password.

Cons

No option to chat with the person on the other side, either through text or calls. So you rely on other communication apps to talk to each other. It would be good to add a feature where communication would be made directly via the AnyDesk.

Review Source

Andrius L.  
Stock keeper  
Food Production  
Used the software for: Less than 6 months

### "Calling for help? Easy, just use AnyDesk!"

September 13, 2022

5.0

Any bussines has various devices that is used in the organization and if the organization has more than 200 workers the device count and specialy access to them climbs to the skyhigh. Here is where AnyDesk comes to a help to IT admins saving some time and resources.

Pros

The toolkit is complete and allow admin perform almost any action needed. While the software base functions are free this is perfect tool for those who is looking cheap tools.

Cons

Simetimes the connection drops and reconnecting can take some time. While it has huge toolkit some of the more specific functions are not available.

Review Source

RT

Rodrigo T.  
Owner  
Computer Software  
Used the software for: 6-12 months

### "Great but still expensive"

February 4, 2021

4.0

All software reliable for this purpose seems to live in unreality, they are too expensive. But you need them, as going to your customer is expensive and often inconvenient. Anydesk has a fast learning curve, our users and customers found it easy to use. It also lacks to be able to buy in local currency, without variations of the dollar. Apart from the cost, it works very well for us.

Pros

Less expensive than more equivalent competitors, easier to buy, stable, easy to use. Quite used by several providers.

Cons

Expensive, very expensive! An option to buy in local currency is missing. There could be a cheaper option with only remote access. Micro companies use only written chat + file exchange + remote access, the rest is perfumery or resources for large companies, which are more expensive.

Alternatives considered

[ASPIA](https://www.capterra.com/p/206330/ASPIA/)[AeroAdmin](https://www.capterra.com/p/171486/Aeroadmin/)

Reason for choosing AnyDesk

In tests, AnyDesk responded better, being more stable. You do not want your remote access to fail when the customer is angry waiting for support. We also tested others even free or cheaper, but they did not meet our expectations.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and the fact that TeamViewer causes a big confusion of versions when you serve a company that already has other suppliers using other versions. Anydesk is only licensed or not and whoever has a license always uses the new version, regardless of whether it is 8 or 16.

Review Source

MF

Mahmoud F.  
Associate Payments  
Banking  
Used the software for: 2+ years

### "The most effective system to ensure that remote sharing of devices is done as required"

December 14, 2022

5.0

AnyDesk enabled us to raise the level of remote participation with other colleagues as well as customers, and thus we have sufficient flexibility during remote cooperation in carrying out tasks and reports, as well as during customer service.

Pros

AnyDesk efficiently speeds up remote problem-solving and task sharing by providing the easiest way to connect various devices remotely. AnyDesk also helps us improve the speed of responding to customer requests and provides us with a very effective tool through which we can connect their devices and also talk to them to understand and solve the problem. I greatly appreciate the existence of a tight system for managing permissions and also allocating permissions, which gives us greater security during sharing processes.

Cons

I did not encounter any significant problems, as all the settings are simple and all the tools are clear and easy to use.

Review Source

Anjum J.  
QA Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Robust Remote Desktop Software for improving uptime & productivity"

March 5, 2022

5.0

It's a must tool to enable smooth work and facilitate resolution of technical issues at the earliest.

Pros

It helps us in a following way: 1. Improving uptime 2. Solving technical issues in devices 3. Enabling working from remote location 4. No threat to data security 5. Smooth Screensharing

Cons

There's always a possibility of breach and hack if the user does not remain alert and agile which sharing the access and control of his machine with someone else.

Review Source

Shankha K.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The best Remote desktop software I have ever used"

July 31, 2022

5.0

Pros

Anydesk is the best, reasons are: It allows you to access multiple desktops in tabbed view under one single window. The unattended access feature is great, I can access my home computer while I am out of city, you don't need anyone to accept the access.

Cons

They should improve the settings and control center for MacBooks, it creates a lot of problems finding settings like windows after accepting someone's incoming request.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review Source

William V.  
Guest Services  
Hospitality  
Used the software for: 2+ years

### "AnyDesk - the best remote desktop "

November 1, 2021

5.0

AnyDesk provided perfect balance between easy to use software and the quality of service. It provides everything that you need and does it in an easy way.

Pros

AnyDesk is a perfect tool for the remote desktop control. You can easily adapt to it and use it on any of your devices, mobile or desktop. It provides great control over any connected machine and there is not lag in data transfer.

Cons

A down side would be the file transfer, but not all of the time. Sometimes it works perfectly but sometimes, especially on certain types of files, it loops or bugs out. This may be a bit frustrating from time to time.

Switched from

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)

testing

Review Source

VR

Verified Reviewer  
Swetha  
Computer Software  
Used the software for: 2+ years

### "Remote desktop access tool "

June 27, 2022

5.0

I am using it for screen sharing and remote support and software installation to different system(admin) remotlu

Pros

Anydesk is the best platform for remote access It will be helpful to connect with other desktop from anywhere and get the job done easily and quickly By using this software we can connect and easy access device remotely and provide solutions

Cons

It is user friendly platform and i don't have any issues

Review Source

pK

pooja K.  
service delivery manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Outstanding tool for Remote Access"

February 17, 2022

5.0

It is the most reliable and efficient tool for easier remote access and nothing to complain about. The great part about anydesk is, we can even take control over external devices which is not that easily possible in other tools available in the market.

Pros

Remote access is made easy with anydesk without any hassles. Gives us a control over any PC/desktop with just a entry code.

Cons

With limited features, it has great value for money and time. So there is nothing that we cannot like about this product.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

cannot access external machines, it does not permit or even allows to request access for control.

Review Source

Taaha L.  
IT Trainee  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Anydesk review"

August 9, 2022

5.0

Pros

Helps providing support to clients remotely and also recording the session to keep as reference.

Cons

The file sharing feature for anydesk can be Unstable at times.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing AnyDesk

Ease of use for our business

Review Source

DC

Divaldo C.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Good remote support software"

July 29, 2023

5.0

In short, it's an excellent tool, the free version is excellent, but the paid version is much better. Apart from the limitations I had at the level of access on some machines, I recommend using it.

Pros

When I started using it, what I liked the most was the simplicity of the software, very intuitive. Very practical in terms of not having to install to support. However, the paid version makes the software even more powerful with the ability to control multiple sessions at the same time in a simple way.

Cons

I noticed a failure in remote access on Mac devices, I couldn't get control over the machine. I also had a problem with one of the machines that I couldn't access.

Switched from

[Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

At the time I changed because anydesk was one of the simplest and most powerful remote access software after researching several tools. For those who are starting and don't want to spend a lot on remote access software, I recommend giving it a change and testing it.

Review Source

Ankit S.  
Business Development Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best Remote Computer Application"

November 19, 2022

4.0

Pros

This is one of the best programs that supports the best dial-up services, is great for connecting other desktops or computers, and is also quite easy to use. This application allows remote access to another device in a relatively simple way; Simple to install and works on all major platforms. It is therefore ideal for IT and support teams, and it has all the essential features that many competitors lack. Even if you are new to the application, it is quite easy to use. You won't need to use Google or YouTube to learn how. You have in front of you a reference ID that you must provide to others in order to connect.

Cons

Its downside is that it can't be used without an internet connection and can be intimidating for new users, so this can be one of the obnoxious aspects of AnyDesk software. If the software disconnects during use, it is necessary to verify the password after reconnecting. However, this is necessary for security reasons, but if the IP addresses are the same it is not necessary.

Review Source

SF

Samia F.  
Consultora comercial  
Retail  
Used the software for: 1-2 years

### "Any desk "

May 18, 2023

5.0

A aplicação sempre atendeu muito bem as expectativas e faz muito bem a sua principal função que é o acesso remoto e o compartilhamento de tela, ajudaria se pudéssemos gravar a tela durante o acesso remoto. No geral é um programa intuitivo e bastante fácil de utilizar.

Pros

A facilidade de download por ser um arquivo leve é um dos pontos bastante relevantes sobre o programa, além disso, o acesso ao computador pelo suporte fica bastante tranquilo, porque usamos apenas um código para dar essa permissão. O chat de mensagens instantâneas ajuda a ganhar tempo durante o suporte, sem precisar ficar ao telefone durante o período de suporte.

Cons

Poderia receber mensagens de áudio no chat, porque as vezes explicar o problema ou a solução por caracteres fica bem difícil.Uma melhoria que também poderia ser feita é a de permissão de acesso somente para um arquivo específico, sem ser a pasta como um todo.

Review Source

SRS

Soumya Ranjan S.  
Managing Director  
Food & Beverages  
Used the software for: Less than 6 months

### "AnyDesk Review "

January 11, 2023

5.0

1\. Anydesk helped my business in accessing the different systems anywhere in the world. 2. It helped me to troubleshoot the problems in the system just by accessing it from a different system from a different place.3. It helped me in transferring files between the different systems. 4. Provides easy access to control devices.

Pros

1\. Screen sharing and accessibility is the most important feature of Anydesk. 2. We can remotely share our system to anybody with our due permission from anywhere in the world. 3. Troubleshooting using Anydesk is an effective feature. 4. Data sharing and accessibility is an additional features that supports the best to use this application.

Cons

I didn't face any problem till date. But sometime I am afraid of data breach problem as we have given access to the other person. 2. As there is full accessibility of the system, one can easily change and modify system settings.3. Data privacy is a major problem in this application.

Review Source

Bhavik S.  
Supervisor  
Apparel & Fashion  
Used the software for: 2+ years

### "The simplicity of the app is really what draws you in."

September 25, 2022

5.0

We use it basically everyday. The easiest and quickest way to access my personal pc from work.

Pros

By far, Anydesk's connection speed and the vpn server is quicker than any other remote access app that I've used in the past. The mobile to desktop access is surprisingly well designed and there's pretty much no feature that i cam think of that's missing from the mobile app. Great design and UI.

Cons

Not much to complain about. If i have to nit pick, I'll say the desktop app needs a bit of a design refresh. But all in all,great app!

Switched from

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

A friend suggested Anydesk. I decided to give it a try and never looked back!

Review Source

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