# Page 9 | AnyDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is AnyDesk the right Remote Desktop solution for you? Explore 1786 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149595/AnyDesk/reviews --- AnyDesk 4.6 (1786) [View alternatives](https://www.capterra.com/p/149595/AnyDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of AnyDesk ## Showing most helpful reviews Showing 201-225 of 1786 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Consultant Financial Services Used the software for: Less than 6 months ### "Looking for a new way of managing your TV Box?" March 17, 2021 4.0 Easy to set up, almost immediate to learn (although some advanced and useful functions, e.g. file transfer across machines, may take a while to be come familiar with), value-for-money (there are lots of free functions you can try before you invest on the premium version). Well-done! Pros AnyDesk is mostly used for remote user assistance and service ticket management. Still, I find it very effective with dealing with my Android TV box. Like most TV boxes, it has got no keyboard and navigating through menus may be cumbersome. By installing AnyDesk (which has a free, cross-platform version with lots of features) on both the TV box and my Windows 10 PC, I can use the latter (with its keyboard and touchpad) to install and customise apps on the former. If you use your TV box with complex media management pieces of software like Kodi or Plex, you know how much time and care they require to fully configure all functions and parameters. Bridging your PC to your TV box with AnyDesk really makes it a breeze. Once you have become familiar with AnyDesk, there are many more functions that you may enjoy. You can e.g. use it to provide assistance on someone else's PC without leaving home (something I found very valuable in times of lockdown) and even to record short sessions where you teach users how to solve frequent issues on their machines. Cons Emulating Android special keys on a PC keyboard may be complex and hard to remember. Installing on Android machines requires an additional component that is hardware-dependent: although this is pretty straight-away on most machine, it may prove complex on less wide-spread models. Finally, of course, some advanced functions are premium only, but this is only fair. Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to use it to manage a custom help centre with tens of supported users, you may want to check another review before you buy the premium version. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Easier to use, especially on some (mostly Samsung) Android machines where it may prove hard to get TeamViewer to work. Review Source Angellina B. Head Chef Food Production Used the software for: 1-2 years ### "Being in Control of your computer from anywhere around the world" April 3, 2021 5.0 I have used the app to solve both personal and business problems. I remember a time when my workmates were stuck with food and data entry on our kitchen computer, I could log in from another country and do things as if I was there. This helped a big deal. Pros AnyDesk is one of the smartest applications that saves time and unforeseen costs of travelling long distances just to attend to issues on a computer, or other remote gadgets. One good thing I like about AnyDesk is that it is worldwide, being used by hundreds of millions of people across the globe. It is also supported almost an all the operating systems like windows, Android, Mac, Linux, Chrome, making it a universal software. Another fact I like about AnyDesk is the ease of screen sharing. There is no hustle about it, as long as there is user on the other end to accept the connection. AnyDesk also presents a very good screen scaling that the image displayed on the remote gadget is clear with no distortions. It feels as if you're sitting in front of the other PC. In my use of AnyDesk, I have not experienced any lagging or unnecessary bugs on it. It is generally smooth, with steady mouse movements. The app also has a free version and a paid version. The paid version is also relatively cheaper when compared to its competitors. Security of the application was also well considered. Firstly, the connection has to be manually iniciated from one end and accepted on the other end. A password has to be provided and used for the connection to start. Each session has its own password. Cons No option to chat with the person on the other side, either through text or calls. So you rely on other communication apps to talk to each other. It would be good to add a feature where communication would be made directly via the AnyDesk. Review Source Andrius L. Stock keeper Food Production Used the software for: Less than 6 months ### "Calling for help? Easy, just use AnyDesk!" September 13, 2022 5.0 Any bussines has various devices that is used in the organization and if the organization has more than 200 workers the device count and specialy access to them climbs to the skyhigh. Here is where AnyDesk comes to a help to IT admins saving some time and resources. Pros The toolkit is complete and allow admin perform almost any action needed. While the software base functions are free this is perfect tool for those who is looking cheap tools. Cons Simetimes the connection drops and reconnecting can take some time. While it has huge toolkit some of the more specific functions are not available. Review Source RT Rodrigo T. Owner Computer Software Used the software for: 6-12 months ### "Great but still expensive" February 4, 2021 4.0 All software reliable for this purpose seems to live in unreality, they are too expensive. But you need them, as going to your customer is expensive and often inconvenient. Anydesk has a fast learning curve, our users and customers found it easy to use. It also lacks to be able to buy in local currency, without variations of the dollar. Apart from the cost, it works very well for us. Pros Less expensive than more equivalent competitors, easier to buy, stable, easy to use. Quite used by several providers. Cons Expensive, very expensive! An option to buy in local currency is missing. There could be a cheaper option with only remote access. Micro companies use only written chat + file exchange + remote access, the rest is perfumery or resources for large companies, which are more expensive. Alternatives considered [ASPIA](https://www.capterra.com/p/206330/ASPIA/)[AeroAdmin](https://www.capterra.com/p/171486/Aeroadmin/) Reason for choosing AnyDesk In tests, AnyDesk responded better, being more stable. You do not want your remote access to fail when the customer is angry waiting for support. We also tested others even free or cheaper, but they did not meet our expectations. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price and the fact that TeamViewer causes a big confusion of versions when you serve a company that already has other suppliers using other versions. Anydesk is only licensed or not and whoever has a license always uses the new version, regardless of whether it is 8 or 16. Review Source MF Mahmoud F. Associate Payments Banking Used the software for: 2+ years ### "The most effective system to ensure that remote sharing of devices is done as required" December 14, 2022 5.0 AnyDesk enabled us to raise the level of remote participation with other colleagues as well as customers, and thus we have sufficient flexibility during remote cooperation in carrying out tasks and reports, as well as during customer service. Pros AnyDesk efficiently speeds up remote problem-solving and task sharing by providing the easiest way to connect various devices remotely. AnyDesk also helps us improve the speed of responding to customer requests and provides us with a very effective tool through which we can connect their devices and also talk to them to understand and solve the problem. I greatly appreciate the existence of a tight system for managing permissions and also allocating permissions, which gives us greater security during sharing processes. Cons I did not encounter any significant problems, as all the settings are simple and all the tools are clear and easy to use. Review Source Anjum J. QA Architect Information Technology and Services Used the software for: 2+ years ### "Robust Remote Desktop Software for improving uptime & productivity" March 5, 2022 5.0 It's a must tool to enable smooth work and facilitate resolution of technical issues at the earliest. Pros It helps us in a following way: 1. Improving uptime 2. Solving technical issues in devices 3. Enabling working from remote location 4. No threat to data security 5. Smooth Screensharing Cons There's always a possibility of breach and hack if the user does not remain alert and agile which sharing the access and control of his machine with someone else. Review Source Shankha K. Web Developer Information Technology and Services Used the software for: 2+ years ### "The best Remote desktop software I have ever used" July 31, 2022 5.0 Pros Anydesk is the best, reasons are: It allows you to access multiple desktops in tabbed view under one single window. The unattended access feature is great, I can access my home computer while I am out of city, you don't need anyone to accept the access. Cons They should improve the settings and control center for MacBooks, it creates a lot of problems finding settings like windows after accepting someone's incoming request. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review Source William V. Guest Services Hospitality Used the software for: 2+ years ### "AnyDesk - the best remote desktop " November 1, 2021 5.0 AnyDesk provided perfect balance between easy to use software and the quality of service. It provides everything that you need and does it in an easy way. Pros AnyDesk is a perfect tool for the remote desktop control. You can easily adapt to it and use it on any of your devices, mobile or desktop. It provides great control over any connected machine and there is not lag in data transfer. Cons A down side would be the file transfer, but not all of the time. Sometimes it works perfectly but sometimes, especially on certain types of files, it loops or bugs out. This may be a bit frustrating from time to time. Switched from [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) testing Review Source VR Verified Reviewer Swetha Computer Software Used the software for: 2+ years ### "Remote desktop access tool " June 27, 2022 5.0 I am using it for screen sharing and remote support and software installation to different system(admin) remotlu Pros Anydesk is the best platform for remote access It will be helpful to connect with other desktop from anywhere and get the job done easily and quickly By using this software we can connect and easy access device remotely and provide solutions Cons It is user friendly platform and i don't have any issues Review Source pK pooja K. service delivery manager Information Technology and Services Used the software for: 6-12 months ### "Outstanding tool for Remote Access" February 17, 2022 5.0 It is the most reliable and efficient tool for easier remote access and nothing to complain about. The great part about anydesk is, we can even take control over external devices which is not that easily possible in other tools available in the market. Pros Remote access is made easy with anydesk without any hassles. Gives us a control over any PC/desktop with just a entry code. Cons With limited features, it has great value for money and time. So there is nothing that we cannot like about this product. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) cannot access external machines, it does not permit or even allows to request access for control. Review Source Taaha L. IT Trainee Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Anydesk review" August 9, 2022 5.0 Pros Helps providing support to clients remotely and also recording the session to keep as reference. Cons The file sharing feature for anydesk can be Unstable at times. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing AnyDesk Ease of use for our business Review Source DC Divaldo C. CEO Consumer Services Used the software for: 2+ years ### "Good remote support software" July 29, 2023 5.0 In short, it's an excellent tool, the free version is excellent, but the paid version is much better. Apart from the limitations I had at the level of access on some machines, I recommend using it. Pros When I started using it, what I liked the most was the simplicity of the software, very intuitive. Very practical in terms of not having to install to support. However, the paid version makes the software even more powerful with the ability to control multiple sessions at the same time in a simple way. Cons I noticed a failure in remote access on Mac devices, I couldn't get control over the machine. I also had a problem with one of the machines that I couldn't access. Switched from [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) At the time I changed because anydesk was one of the simplest and most powerful remote access software after researching several tools. For those who are starting and don't want to spend a lot on remote access software, I recommend giving it a change and testing it. Review Source Ankit S. Business Development Manager Staffing and Recruiting Used the software for: 2+ years ### "Best Remote Computer Application" November 19, 2022 4.0 Pros This is one of the best programs that supports the best dial-up services, is great for connecting other desktops or computers, and is also quite easy to use. This application allows remote access to another device in a relatively simple way; Simple to install and works on all major platforms. It is therefore ideal for IT and support teams, and it has all the essential features that many competitors lack. Even if you are new to the application, it is quite easy to use. You won't need to use Google or YouTube to learn how. You have in front of you a reference ID that you must provide to others in order to connect. Cons Its downside is that it can't be used without an internet connection and can be intimidating for new users, so this can be one of the obnoxious aspects of AnyDesk software. If the software disconnects during use, it is necessary to verify the password after reconnecting. However, this is necessary for security reasons, but if the IP addresses are the same it is not necessary. Review Source SF Samia F. Consultora comercial Retail Used the software for: 1-2 years ### "Any desk " May 18, 2023 5.0 A aplicação sempre atendeu muito bem as expectativas e faz muito bem a sua principal função que é o acesso remoto e o compartilhamento de tela, ajudaria se pudéssemos gravar a tela durante o acesso remoto. No geral é um programa intuitivo e bastante fácil de utilizar. Pros A facilidade de download por ser um arquivo leve é um dos pontos bastante relevantes sobre o programa, além disso, o acesso ao computador pelo suporte fica bastante tranquilo, porque usamos apenas um código para dar essa permissão. O chat de mensagens instantâneas ajuda a ganhar tempo durante o suporte, sem precisar ficar ao telefone durante o período de suporte. Cons Poderia receber mensagens de áudio no chat, porque as vezes explicar o problema ou a solução por caracteres fica bem difícil.Uma melhoria que também poderia ser feita é a de permissão de acesso somente para um arquivo específico, sem ser a pasta como um todo. Review Source SRS Soumya Ranjan S. Managing Director Food & Beverages Used the software for: Less than 6 months ### "AnyDesk Review " January 11, 2023 5.0 1\. Anydesk helped my business in accessing the different systems anywhere in the world. 2. It helped me to troubleshoot the problems in the system just by accessing it from a different system from a different place.3. It helped me in transferring files between the different systems. 4. Provides easy access to control devices. Pros 1\. Screen sharing and accessibility is the most important feature of Anydesk. 2. We can remotely share our system to anybody with our due permission from anywhere in the world. 3. Troubleshooting using Anydesk is an effective feature. 4. Data sharing and accessibility is an additional features that supports the best to use this application. Cons I didn't face any problem till date. But sometime I am afraid of data breach problem as we have given access to the other person. 2. As there is full accessibility of the system, one can easily change and modify system settings.3. Data privacy is a major problem in this application. Review Source Bhavik S. Supervisor Apparel & Fashion Used the software for: 2+ years ### "The simplicity of the app is really what draws you in." September 25, 2022 5.0 We use it basically everyday. The easiest and quickest way to access my personal pc from work. Pros By far, Anydesk's connection speed and the vpn server is quicker than any other remote access app that I've used in the past. The mobile to desktop access is surprisingly well designed and there's pretty much no feature that i cam think of that's missing from the mobile app. Great design and UI. Cons Not much to complain about. If i have to nit pick, I'll say the desktop app needs a bit of a design refresh. But all in all,great app! Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) A friend suggested Anydesk. I decided to give it a try and never looked back! Review Source aT arya T. logo design Design Used the software for: 1-2 years ### "This is very good, I have been doing it for 2 years so it is very good for me." March 23, 2024 5.0 Whatever experience I have about it is very good till now, like file sharing software, app transfer data, anything, everything is fine for me till now. Pros I like its file sharing feature because no matter how big the file is, it gets shared easily. Cons There is nothing in it that is useless. Whatever I have done to it is good for me. Review Source Miguel C. Desarrollador de Software Program Development Used the software for: 1-2 years ### "AnyDesk.. el reemplazo definitivo para TeamViewer." October 10, 2022 4.0 anydesk evita tener que estar delante de cualquier dispositivo que se desee operar. Ideal para trabajos remotos y salidas de apuros. Pros La facilidad de conectarse a otro equipo que ejecuta un cliente/servidor prácticamente "portable" , sin necesidad de instalar nada, con un número único provisto por el software. la existencia de la version para otros dispositivos (como Android), asi que se puede hacer asistencia remota desde un celular o tablet. y viceversa. Cons no me gusta el chat ... es poco practico. Le agregaría una funcionalidad de chat de voz o llamada, lo cual seria muy util para hablar con la persona asistida. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Luego de un tiempo, teamviewer no me dejó acceder mas al software diciendo que lo usaba de forma comecial y debía pagarlo. Review Source LD Ludovic D. Responsable d’agence Computer & Network Security Used the software for: 2+ years ### "Review" January 3, 2023 4.0 Une expérience au globale très satisfaisante, le produit est fiable facile d’accès, une ergonomie facile à prendre en main même pour des novices Pros Sa simplicité d’utilisation et de deploiement, les utilisateurs finaux sont très vite familier avec le produit Cons La gestion des postes dans le carnet d’adresses est à mon sens pas très optimisé, cela manque d’ergonomie. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Le tarif essentiellement Review Source VR Verified Reviewer Manager Banking Used the software for: 1-2 years ### "Best & Easy Remort Access software " May 11, 2022 5.0 This is more usable and easy to access from anywhere any time securely. There for recommending to others. Pros To Use AnyDesk, user doesn't need any practices and very easy to setup and access. Also file encryption methods are more secure. Cons There is no major fault in AnyDesk application fund yet. Review Source Joselyn A. Marketing Specialist Hospital & Health Care Used the software for: 2+ years ### "The best remote desktop software " January 31, 2022 5.0 The great advantage of having Anydesk is that no matter where I may be, I have the facility to connect and attend a computer. Anydesk has saved me from many troubles, because many times I am not in the office, and I need a file from the computer. this software gives me the opportunity to get it quickly and easily. Also, this software is very well suited to my work as much of my work is now remote. Pros I like Anydesk because it is a software that I can control a remote PC, and be able to access documents or other files, also its free version has many useful tools, it allows me to examine any remote computer, I can also control and install this service to monitor and control any other computer of different operating systems. I also like that it doesn't take up much memory space. Cons Although it offers more tools in its free version compared to other remote desktop access software, there are some details that should be added such as audio calls. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer is more expensive Review Source Fredy Diego L. Enginier Information Technology and Services Used the software for: 2+ years ### "Excellent alternative for remote support" November 15, 2021 5.0 It is the best in remote support software, it has helped me to remotely solve many problems that my clients present and the response speed of the screen sharing is very good. Pros The ease of remote connection, you can have authorized or non-presecial face access, the options are intuitive and easy to understand Cons he conversation chat is not independent from the main screen, to chat it is necessary to have the session screen open Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Updating this software is more transparent and less complicated Review Source VR Verified Reviewer Analista de sis Computer Software Used the software for: 2+ years ### "Suporte de qualquer lugar" August 2, 2023 5.0 Pros O anydesk facilita na proximidade, permitindo a prestação de suporte de forma remota, até mesmo treinamentos. Cons O anydesk muitas vezes apresenta problemas par conseguir se conectar. Muitas vezes temos que desinstalar e instalar de novo. Review Source VR Verified Reviewer Freelancer Hospital & Health Care Used the software for: 6-12 months ### "Efficient computer support response tool." September 22, 2021 5.0 Overally, this tool has helped me get timely assistance with my computer needs, especially as a freelancer who works remotely, it enables me to get IT response in a very short timeframe. Pros The Best feature is that it can be used over a variety of platforms, including smart phones, which is quite easy to install and does not need technical knowledge to use. Cons After using the software for quite a while, I would sometimes loose connectivity and be slow and sluggish. Review Source Newton Leite Barbosa C. Civil Engineer Civil Engineering Used the software for: 2+ years ### "AnyDesk ajudando usuários" January 18, 2023 5.0 Produto muito bom e resolve o problema que propõe fazer. Pros a facilidade de acesso e a facilidade de utilização sem pesar muito no computador, programa bem leve. Cons A interface poderia ser mais elaborada, mas para a proposta entrega uma boa interface. Reason for choosing AnyDesk Não fiz pesquisas por outros produtos, já havia escutado sobre o Anydesk então resolvi testar Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) O TeamViewer não estava mais dando acesso ao que necessitava para a forma que utilizo. Review Source Similar Products Featured ## Related categories [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)