Who Uses This Software?

Tour Operators, DMC's, agents and suppliers.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Wetu Travel Technology
  • wetu.com
  • Founded 2009
  • South Africa

About Wetu

Wetu is an interactive content management system that facilitates content distribution and efficient marketing practices. We have designed digital tools specifically for operators, who on Wetu, are able to create both virtual and digital itineraries. The digital itineraries provide an in-depth visual experience and can be created within minutes using the Itinerary Builder software. Essentially we provide a centralised content portal and a platform for operators to interact with trade partners.


Wetu Features

  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Wetu Reviews

Excellent sales tool and easy itinerary building!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use to build and then edit complex itineraries. Up to date images and information on all the properties helps to sell the itinerary. Interactive and interesting for clients. The map feature is so appreciated by my US clients who need to know where all these places are located! It's good value for money.

Cons: I am hoping for WETU to expand to other areas of the world a bit faster. I know they are working on it and I look forward to using this tool to plan my other trips too.

Overall: I have successfully used Wetu to sell itineraries throughout Africa. My clients absolutely love this tool and it is incredibly easy for me to quickly create and then edit itineraries during the planning process. With one click, I can also create a PDF for my clients who like paper documents.

I have created sample itineraries on my website to give clients an idea of what is possible in Africa within the typical US holidays and get great feedback on the interactive Wetu tool.

Customer service has always been very responsive to me.

Recommendations to other buyers: It's such a great tool. I recommend you try it and see how easy it makes the sales process ! Your clients will also be impressed with the interactivity and the experience of clicking through all the information. It is fun and effective!

Amazing itinerary planner

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: Nothing really

Overall: Brilliant system for designing custom-made itineraries. Excellent back-office support. Amazing features. Good value. Easy to use and adapt to each different client.

Recommendations to other buyers: Go for it

Practical solution in a digital space

Aug 10, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The look and feel

Cons: The content pre-loaded by suppliers needs to be checked for quality of grammar, and needs to be written to fit into the flow of a suggested program

Overall: WETU provides an easy step by step solution to fast track a potential visitor to a destination to consider the products & services offered, in a format that also provides much required orientation, and point to point transfer / transport and flight routes by clicking on a provided URL / link

Wetu Review by Above & Beyond Holidays Australia

Aug 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: interactive , the client receives all the information they need without having to go searching on 3rd party websites.

Cons: Does not offer a pricing solution as yet

Overall: It has enabled us to be first to market with specials and initiatives on our website , our quote conversion has increased since taking on WETU, our travel agent partners have also embraced it and love that we can white label the itineraries. Win Win!

A Fundamental Tool For The Specialist Travel Agent

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easily draw itineraries over google maps to better picture the trip to the clients.
- Amazingly complete accommodation database including descriptions, activities and images.

Cons: - While basic menu words are already available in other languages, content is still only in English.

Overall: Before WETU, we used to painstakingly draw itineraries on Google Map. We have been using WETU for over three years now and it has become a basic step in our selling process. It not only lets us turn ideas into meaningful itineraries, but also help convey them to the client that most times has little knowledge of the destination.

The vast content resources are incredible but, to get the full benefits of WETU, you need to market in English.

Recommendations to other buyers: - The addition of the mobile app extends the branding of our agency even when clients are at destination.

Destinations Africa Wetu Review

Aug 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Visual excellence impresses clients

Cons: Basic framework causes loss of work done if one is not very careful. You cannot just hit a back arrow. It exits the programme!

Overall: A wonderful product that has made Itineray presentation to our clients extremely professional. A major time saver with ability to modify and re- use itineraries without starting from scratch.

Recommendations to other buyers: Wetu service is second to none. Exemplary.

Vendor Response

by Wetu Travel Technology on August 02, 2016

Thanks for the awesome review, John. It's great to hear after all these years you're still happily building itineraries quickly with Wetu. Just so you know, we're busy updating our Itinerary Builder - soon you'll be able to hit that back arrow with no regrets. Another reason we love getting feedback from our clients!

Itinerary building made easier than you could ever imagine

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The iBrochure feature is one of my many favorites. It's like having the whole of the travel industry right at your fingertips. It makes you feel empowered.

Cons: I can't think of anything that I *don't* like. I do find some portions of the features slow, but then that also could be caused by my own computer's speed.

Overall: Itinerary creation is just made so easy with the knowledge that all the destinations that you would like to possibly include have detailed copy which will honestly and professionally describe the whole product for you. Along with the copy comes a fantastic array of high quality photography that helps say it all.

Recommendations to other buyers: The iBrochure feature could have all product grouped per country, making searches quicker.

Vendor Response

by Wetu Travel Technology on August 02, 2016

Hi Ken, thanks for your kind words. Our purpose is to provide you with even more functionality that you'll love and to continue empowering you with better tools.

Liked it from word go

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Strong visual appeal which is essential in the travel business.

Cons: It would be nice to have a short(er) printable version of the itinerary (outline) available for clients to be able to print themselves.

Overall: Using Wetu has taken our itinerary presentations to prospective clients from antiquated and pedestrian to state-of-the-art and exciting. It is easy to use even for someone who has no training or experience.

Recommendations to other buyers: Wetu is very responsive to questions/inquiries such as when a property is not already in their data base. They turn it around overnight so by the next working day the information is there. For clients based in South Africa I believe the response time is sometimes just a few hours or so.

Vendor Response

by Wetu Travel Technology on August 02, 2016

Josef, we're so pleased you are enjoying our ongoing support, thanks! It's important to us that you find the system easy to use and that Wetu has changed the way you present your exciting tour to prospective clients.