# Primo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Primo Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/149627/Primo

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# 

 Primo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Primo

## What is Primo?

With Primo Survey you can design stylish and complex online surveys from scratch or by customizing existing templates from our integrated templates library. You can easily change your survey look and feel with predefined or custom style and you can use a complete set of question types. Distribute your surveys using web links, emails, social media and more to collect responses in real time. You can view a summary of the responses or you can zoom in and analyze a specific answer.

## What is Primo used for?

[Survey](https://www.capterra.com/survey-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Primo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.primosurvey.com&name=Primo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Primo

4.5 (2)

VS.

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$50

Per Feature, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.7 (1,627)

Value For Money

4.5 (2)

Value For Money

4.5 (1,279)

Customer Service

4.0 (2)

Customer Service

4.6 (1,211)

## Primo alternatives

[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Data Analysis Tools

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Analyze survey results via statistical testing or crosstabs directly within the software

Email Marketing

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Multi-Channel Distribution

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Offline Response Collection

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Practice of collecting data and responses for market research/surveys without an internet connection

Question Branching

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

Primo 13 features

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Protect sensitive data for digital privacy

Create and send email blasts/campaigns

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Practice of collecting data and responses for market research/surveys without an internet connection

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Modifying a website's URL to enhance readability, branding, or campaign alignment

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Free Version

Basic

$50.00

Per Feature,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Devendra Kumar S.

Manager

Information Technology and Services

### ""Experience the Power of Primo Software: An Unrivaled Solution for Businesses of All Sizes""

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 24, 2023

My overall experience with Primo by visarity has been very positive. The software is easy to use, and the customer service team is always willing to help out if I have any questions. Primo has enabled us to simplify and streamline our data management process. We can quickly and easily access and analyze data, which has allowed us to make more informed decisions. Additionally, Primo has enabled us to reduce our data storage costs as we can store all of our data in one central location. Overall, we have been able to realize significant cost savings and improved decision-making thanks to Primo.

Pros

I have been using this software called Primo by visarity for more than six months and I must say that I'm very impressed. The features are intuitive and easy to use and the integration with my existing business processes was effortless. The most impactful feature for me has been their Automated Workflow. They made it so easy to automate the most time-consuming and tedious tasks, allowing me to focus more on the important parts of my business. The reporting and analytics functions are also incredibly helpful, allowing me to keep track of all my data in one place. All in all, I'm very pleased with the software from Primo by Visarity and I recommend it to anyone looking for an easy-to-use and efficient workflow automation solution.

Cons

The main features of Primo by Visarity are quite comprehensive, so there are not many features that are missing. However, some users have mentioned that it would be useful to have a few more options for customizing the user interface. Additionally, some users have found it difficult to integrate Primo with their existing business processes. It is not always straightforward to set up integrations with other systems, so users may need to spend some time getting familiar with the product before they can make full use of it. Additionally, some users have found that the user interface can be a bit clunky and slow at times. Overall, however, Primo by Visarity is a powerful and comprehensive software product that can help businesses streamline their processes and increase their efficiency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lars K.

### "A Fully Featured and Reliable Free Survey and Poll Software Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2016

There are many survey services I have tried, some of them with very good references, but Primo Survey was really a pleasant surprise. Almost all the features which are normally available only in paid versions for other survey websites are free. You can create unlimited number of questions of all types and receive any number of responses. You can download all the survey results for free. The platform proved to be very fast and responsive during all my experience with it. There were no errors and or bugs for tasks I had to implement in my project. It's a truly first class free survey software and I hope it will stay this way

Pros

Fast, reliable, responsive, free for all important features, basic or advanced

Cons

Nothing so far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)