Who Uses This Software?

We serve businesses whose success rides on their drivers reaching your clients in a timely and cost-effective manner. Couriers, Field Sales Representatives, Inspectors, Landscapers, and more.


Average Ratings

129 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Route4Me
  • www.route4me.com
  • Founded 2009
  • United States

About Route4Me

Founded in 2009, Route4Me provides the worlds most used route sequencing and optimization software for small businesses and enterprises. Extremely user-friendly, Route4Me allows users to create, share, manage, and drive optimized routing plans in a matter of seconds using the companys web-browser software and smartphone apps, ideal for field sales, field marketing, field merchandising, territory management and optimization.


Route4Me Features

  • 3PL Management
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Fleet Management
  • Inventory Management
  • Order Management
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Dispatching
  • Drag & Drop Scheduling
  • Driver Management
  • Live Driver Tracking
  • Performance Metrics
  • Territory Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Fleet Management
  • Fuel Management
  • Lot Management
  • Maintenance Management
  • Routing
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management
  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management

Route4Me Reviews Recently Reviewed!


Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates easily

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.

Cons: I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!

Overall: We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.

Technical support and customer follow through terrible

Apr 06, 2019
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Looked like good value, and ease of use.

Cons: Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

Overall: Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.

I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.

I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.

I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.

Thank you Route4Me!

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; comprehensive functions, bottom-line - it works!

Cons: Nothing.

Overall: Through Route4Me's generosity, 'GotLunch! Laconia' was able to use their routing program to help deliver summer lunches to poor children in Laconia, NH this past summer. It made a huge difference on so many levels. "GotLunch! Laconia" is an all-volunteer organization that provides lunches to hundreds of children in Laconia, NH each week while school is out. These are kids that qualify for free and reduced lunches during the school year but whose parents do not have the means to provide truly healthful lunches during the summer months when school is out. Drivers deliver a shopping bag of properly selected and packed foods each Monday to every home.

"GotLunch! Laconia" is a year-long effort culminating with these summer weekly deliveries. Prior to using Route4Me, routing was organized mostly by hand, was incredibly time consuming, often with inefficient drive routes sometimes creating delivery confusion. I served as a volunteer driver and had become so frustrated myself doing these deliveries during the summer of 2015 that I went in search of a solution and found Route4Me.

Another benefit of using Route4Me is the computer interface that is now possible with the IT programs used yearlong to create and manage deliveries as well as all other aspects of the program. Thus the workload of the individual responsible for this aspect of the operation has been reduced considerably.



Once again this summer I served as a volunteer driver and can attest to the gratitude that all these kids and their parents' have in receiving their lunches. And the routes provided to drivers were now clear, logical and efficient allowing for proper delivery of lunches.



Philip A. Streifer, PhD

Volunteer

pstreifer@gmail.com

Recommendations to other buyers: There is a lot of functionality here, take the time to learn all that it can do.

Great app BUT

Oct 24, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Cons: I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

Overall: I'm a satellite engineer and use this religiously, pity I can't use alt logic to accompany the route app

easy fro routing

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

Cons: no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Overall: know where to send my drivers

Daily Trips

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Software works great. I easily enter my address.

Cons: I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.

Overall: Using Route4me is a great tool to optimize my daily delivery stops. It definitely helps efficiently run my routes.

When I use it,it works

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.

Cons: Uuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.

Capterra loader

Took the guess work out of service and delivery

Apr 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.

Cons: Some functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.

Overall: Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.

Great utility for Newspaper Carriers!!

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: There is a free trial that allows you to see if the software is right for you!

Pros: This product enables you to map entire set routes, adding addresses, removing others, and changing as needed. Saves time and guesswork!

Cons: It does not always give the most optimized route, some adjustments must still be made after running the route.

Thank you Route 4 Me!

Nov 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love your app because it is awesome helping me route garage sales in our large community of 160,000.

It is easy to use and it organizes garage sales according to addresses. It is able to 'optimize' the long list. And, it is FREE to me.

VERY easy to use. I don't 'save' routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver's route. Saves money in gas

Cons: It may be 'me' but I would like to print out the addresses in routes order so I don't need to re-write the order from 1 to 10.

Very In-depth routing suite with innovative features

Dec 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Really like they way that Route4Me is setup. We used the software for our waste collection business and enjoyed the amount of levers that could be used to fine tune and improve the routes. Their sales staff were extremely helpful in demoing the platform and their trial period was great to try out our need specifically.

Cons: Unfortunately, we needed something a little more simpler. Our needs specifically surrounded requiring each vehicle to have a unique departure and termination address. Route4Me offered the services of their in house development team, but we ended up finding another solution to meet our needs.

The greatest routing software on the planet

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is incredible, web support get back to you in seconds and ALWAYS finds a solution. Very impressed

Cons: Some spacing issues on UK postcodes that make it difficult to verify. However, Web support fixed this for me immediately.

Overall: faster routing. gps fix on vans. up to date geocoding.

Capterra loader

Saves you time and money

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, I use the microphone on my smartphone to input the addresses which makes it easier. The app puts all my stops in order, Once you get used to it, it's second Nature.

Cons: You must hit the microphone button for each entry I wish they'd streamline that aspect. If they can figure a way to Get it to automatically move on to the next entry without hitting several buttons it would be far more Valuable to me!

Capterra loader

Amazing time saver! Have been using with other companies I worked for. It's a must have!

Jun 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Cons: I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

The app was easy to use and simple (in a good way). I recommended Route4Me to all my coworkers!

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was very straightforward and simple, in such a way that a computer genius would appreciate it just as much as someone with no technical savvy.

Cons: It didn't work well for iPhone but it worked impeccably well on Android. Also, I believe if there was a function that allowed you to change individual locations in the order on the map it would be more efficient (the map doesn't always know which streets are dead ends or which neighborhoods have entry gates; still, this is no fault of the app as most map functions struggle with this exact same problem).

Its a really Nice tool, it saves me a lot of time, and i get more coustermer visits

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Good overwiew

Really saves time

Its Map function is really Good and gives fast overwiew

Cons: It could be Nice if it was easy to save the adresse list online, so You Can use it whit different divices. I know You Can do it manally but i have a lot of adress in my list, so it Will tale a lot of time.

Overall: Saves time, i Can get more visits cours of Good planning

Capterra loader

Route4Me works for Me!

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's accurate, easy to use, easy to edit route.

Great value for cost.

Cons: No option/function to be able to add notes to a route

Overall: I'm in field sales, so the app allows me to work more efficiently. I minimize drive time between stops, and so I'm able to see more people in a day. Plus I love the fact that it gives the travel time between each stop, this helps when scheduling appointments.

Been using the app for over a year and its seamless and easy to use.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its flexible e.g. circular routing or out and home. Picks up my typos and second guesses the correct addresses - good for clumsy typists like me.

Cons: Looks up a global database of addresses - whereas I would like to be able to select just one country.

Would like the ability to 'move' the order of the routing on the fly.

Great app that I use everyday at work.

Nov 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and that it has the capability of handling many routes at one time. I also like that it gives you an estimated time of arrival

Cons: That is doesn't number the route consecutively from start to finish. Also it will finish the route at the furthest point from my starting point

Overall: Saves me time everyday

Has been a great routing software for me and my team

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can pull customer information and either download or copy and past information.

Cons: wish I could set times for stops and total time for the day

Good software, but latest update has slowed it down and made it unstable and slower.

May 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Does what it says and is easy to use. I'd be lost without it. Accurate up to date mapping. Shares quickly across devices.

Cons: Latest update has slowed it down and made it unstable. Looks prettier but less practical on a day to day basis. No functionality to merge routes

Novice User

Dec 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, the amount of stops able to add.

Cons: A little on the pricey side, but all good things come with a price.

Overall: I recently used the Route4Me app and all I can say is wow! I think it is absolutely wonderful and so easy to use ( I am not very computer literate or in this case app literate).

I had previously had another app that I had for years, but they quit supporting their system, so they shut it down. That app only permitted 10 route locations, which for me is not too bad, but very frustrating when I have more locations.

I then looked at another highly recommended app and it was terrible and their support was worse.

I located this Route4Me app and was very cautious, due to my previous experiences.

I can not say enough great things. Route4Me sent me an email immediately to welcome me and noticed it looked like I was having issues, but in fact, I wanted to review before I actually attempted to use. They wanted to let me know they were there for me and if I had any questions to please contact.

I wish every organization operated in this manner. I can put in an unlimited amount of locations and the directions were spot on. My previous system was more difficult and the directions were spotty at times, not with Route4Me it was amazing.

I may sound like a paid advertiser, which I am not, but when I find something I like I want others to be aware.

Recommendations to other buyers: None

Bad customer support

Oct 05, 2018
1/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Comments: I will look for a routing service with greater customer support.

Pros: Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Cons: After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

OMG.....love it!!! I will use it for the first time tomorrow. That will be the test!

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SOOOOOO easy for this older lady with no patience!!! Not too many apps optimize a list. I don't have patience and your app was soooo easy!!! I used my voice texting service....read off what I needed and added all of my properties in and in less than 5 min.....my lists was optimized and I'm going to relax now!!! No need to mapquest 19 addresses out!!! You did it ALL for me in less than 5 min! I can't believe that!!! I just hope that it doesn't use up my battery.....I will keep it on the charger in the car while driving!!!

Overall: The benefits that I'm not tech savvy and this was SOOOO darn easy for me to use!!! That is why I LOVE it!!!

I LOVE Route4Me!!! Saves me so much time and headache! I use it almost daily!

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It easily cuts my planning in half. I am a Realtor and time management is key in my life. I can simply plug in my destinations, hit optimize to give me the best route, then look at the map to see how far my destinations are from one another to know how much travel time I need to plan in between locations. LOVE IT!

Cons: I wish it could calculate the time in between locations by minutes at an easy glance. However I'm not complaining! It has much more pros then cons!

Everything you could ask for in a routing system.

Jul 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Route4Me provides our business with exactly what we need: User-friendliness, efficiency, effectiveness, and above all else productivity - hours of time saved every week!

Love this app!

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and makes mapping out deliveries fast and easy. I tried other apps that were not so user friendly. I love how this app works with Waze for door to door driving directions :)

Cons: Haven't found anything yet that I don't like. I guess if I HAVE to pick something (and truthfully the app probably already does this and I just haven't figured it out), it would be nice if once you checked off that the stop had been "visited" and that you have "departed" if it would drop those stops to the bottom so you would only see the stops that you have left to make ;)

Overall: It helped my assistant and I plan my stops when showing property or delivering items to clients.

It has been great. Very easy to use

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The use interface and customer service are first rate. I love the many capabilities that this program offers.

Cons: I wish that some of the features were available for a limited review to see if it actually warranted purchasing them

Easy to use

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to share routes to other people and how quick and easy it is to set a route up even when postcode isn't recognized it allows me to put address in easily

Overall: Easy to use and helped me to achieve my daily tasks easily

Capterra loader

Best and affordable app I've seen so far.

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it has made my time in running the app for organized and simple.

Cons: I have to buy an android because I can't scan in my route with an iphone and i can't see the address after it start to run. but that's not bad

Overall: either way i'm already dependent on using the app and only wish it would hurry up and get here because I will be out of my free trails before it arrives and i'm using it 5 to 6 days a week.

Great free service

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free and has all addresses. Very easy to type in and it recognizes addresses.

Cons: Nothing. Pleased with all the features and would recommend to everyone.

Overall: Very pleased and would recommend to everyone.

Capterra loader

Route new day

Oct 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: unlimited use and can be seen on iPhone.

Cons: no manual on use of product. need more explanation on set up.

Overall: end results are good. need manual on use.

Capterra loader

Fabulous App

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and accuracy that the route is developed with is better than I expected

Cons: The cost for the free app is right on the money and there is nothing that is wrong for that price. If I had the need for the paid version, I'd buy it in a New York minute.

Overall: The experience has been very pleasurable.

Latest version is far less useful than previous version

Apr 18, 2018
3/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Best tool I've found, so far or planning, organizing and managing hotshot pickups and deliveries. Allows user to see how additional stops can be inserted into route plan

Cons: Latest version has way too many pop up screens that are distracting, annoying and time wasting. Scrolling when necessary to manually add and resequence is stops is too ackward

TGS SERVICES

Apr 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set the address, the system identifies the places very quickly.

Cons: Is hard to go back to the notes, when press on the highlighted file is doesn't open that file it opens a drop box with portion.

Overall: Great tool for my business and for my employees is going to great to keep track of the schedule.

Route for me is easy to use very handy to have

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Route for me is easy to use very handy to have

Cons: You can find a place when you need to find it

Overall: When you need to find a place route for me is the way to go anywhere anytime

Service

Apr 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love it! Easy to navigate from one stop to the next & love how it stores all my addresses & can click onto them instead of re-enterin' all the addresses.

Cons: No problems @ all with the service! I love everything about the App & I referred it to another driver who has a complicated route.

Overall: I am a driver for Fed X & I have a challengin' route! Route-for-Me has helped me tremendously & I love how I can show the managers the overview & how long it will take me of the route! Keep up the great work!!!!

needed help with my account

Aug 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: fast and friendly customer service when ever I am in need of help they are always at my finger tips

So easy to use

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to understand and use it finds roads from postcodes and it is 100% accurate getting me around

Cons: Having used it for over a year I can honestly say there is nothing I dislike about the app

Overall: As a rep driving to new areas it's saves me hours of time driving in circles... I can get more calls done

Does the job

May 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Fast routing for Flag installation process in our community at holiday periods for my Rotary club and good time management for volunteers who set flags at addresses

Cons: Printing is limited in the selection of pages to reduce to pertinent pages only for paper management and distribution to the volunteers

Love this app

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, only app that optimizes the routes. Love the fact I can speak the address instead of typing it. Saves time

Cons: Hard to click on arrow on right for directions and still having issues if I want to move one to another spot.

Would like it if you had a choice to optimize or not. Sometimes we are told which place to go in what order

Overall: Love this app, my delivery time and the maps accuracy is outstanding

Route ME

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software organized my life to the utmost. I was always trying to figure out where to go first and then wandered around looking for the next address.

this kept me on a mission.

Cons: loading it on my iphone took me a bit and then figuring out that I did not need to enter my starting location..

Overall: It is the best use of entry time that will keep me in an organized approach to cold calling!

It doesn't get easier

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It doesn't get easier. I love how easy and accurate it is to get to multiple points

Cons: It's costly to subscribe to if you only use it once in a while.

Overall: Overall experience is great because there are times that I need to get to multiple points and this makes it extremely easy

life saver

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves a lot of time out on the route, can plan it all out at home.

Cons: Sometimes the syncing with email can b a problem

Overall: I use this app on a literature route and it cuts down on my miles. Don't have t ask Google maps where to go next.

Satisfied

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This app is amazing! Working with Fedex leads me to need this at times.

Cons: Not that I dislike.. But, curious how I can delete stops from my route!? If needed.

Delivery

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accurate and ease of use, also good orginazation of stops to make was very accurate!!

Cons: None all software was great, could navigate well with it..

Overall: Delivery

NOT userfriendly

Dec 05, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It has potential. This field REQUIRED 17 characters.

Cons: It would only take 17 addresses. It would not optimize. I called customer service, Finally got a voicemail and then never received a call back. I watched YouTube videos that just described features to market and sell the app, not answer FAC's or show a Detailed tutorial. The tutorial in the app is useless, just shows you how a few "buttons" work. I would never purchase this app if their free trial can't show me what it can do, therefore if this is what it can do I would not use it or recommend it!

Overall: It was Not good! I spent 3 hours in one night alone trying to get it to work. Useless app.

Route4me was great for my courier work

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would add multiple address's and route4me sorted them in the correct order and take me on my round easy

Cons: The downside was Route4me couldn't reconize the exact house number I was delivering to which is not good on multidrops as it slows you down i had to keep a check of the house numbers myself.

Overall: Found multiple addresses quickly and saved fuel

Extremely helpful tool. Has saved a lot of time in a very large sales territory.

Nov 30, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User interface and customer support would be the first two that come to mind. I like the simplicity of the software and how readily available the support team is there when needed.

Cons: Could use route editing tool for accounts not seen on a regular basis. Some accounts I see every 3 to 4 weeks where others I may only want to see 2-3 times a year. I would like to be able to set that up automatically within the software. Uploading route addresses can be frustrating for non savy tech people.

Overall: Route planning and time management.

Excellent customer service fast and pleasant

Oct 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Takes the hassle out of your day doing the routes to perfection, the online support is fantastic, I would recommend to anyone