Who Uses This Software?

We serve businesses whose success rides on their drivers reaching your clients in a timely and cost-effective manner. Couriers, Field Sales Representatives, Inspectors, Landscapers, and more.


Average Ratings

42 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Route4Me
  • www.route4me.com
  • Founded 2009
  • United States

About Route4Me

Founded in 2009, Route4Me provides the worlds most used route sequencing and optimization software for small businesses and enterprises. Extremely user-friendly, Route4Me allows users to create, share, manage, and drive optimized routing plans in a matter of seconds using the companys web-browser software and smartphone apps, ideal for field sales, field marketing, field merchandising, territory management and optimization.


Route4Me Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

Route4Me Reviews Recently Reviewed!


Great App! A must for new cities

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, simplicity and efficiency, WAZE integration. Efficient routing in an unfamiliar city while traveling for vacation.

Easy to use simple

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Makes life a lot simpler don't need to think best thing after sliced bread especially for courier drivers and those who have just started very easy to use and makes live really easy with your working day

Capterra-loader

Love it so far

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and save lot of time if you got multiple addresses to visit it put everything in place for you

Cons: It need to work better with the real time in traffic sometimes it says certain time and it takes longer but nothing crazy

Beat one I¿ve found!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can trust the optimized route unlike some of the others! The fact that it takes shortcuts instead of the busy roads is a definite PLUS!!!

Cons: It sometimes makes me cross back and forth over busy streets instead of up one side and back down the other!

I like the features but a little confusing to make changes once the route is set-up.

Feb 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of adding addresses. I like how it optimizes the route. I like that you can access Google map for turn by turn directions.

Cons: It is difficult or confusing to make changes the next day when I pull up the route to add more addresses, note that I visited the stop or not, or just to choose individual stops and cancel them off the route.

I use this to map out motor route for my carriers, Works pretty well.

Feb 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This app has been very easy to use. I use it to route my carriers paper routes for new carriers or management.

Cons: The time it takes to put the addresses in and sometimes cant find new addresses. Also if it were to be synced with GPS that would make it the best thing ever!!!

Great tool, drains my battery so fast I can't use it often

Feb 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like the fact the tool allows more than 30 addresses for Sorting of points and that it seems to arrange in a good working order

Cons: It drains my battery soooooooooooo fast. I can only use the tools for 30-45 minutes. It drains so fast that even if plugged in and charging it drains faster than the charger works.

Excellent customer support, easy to lean and use the software

Dec 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Route 4me donated their services to the charity dinner I manage. We deliver about 2,000 meals to hundreds of addresses with 50+ drivers. The software enabled us to maximize our resources and serve many more people

Very In-depth routing suite with innovative features

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Really like they way that Route4Me is setup. We used the software for our waste collection business and enjoyed the amount of levers that could be used to fine tune and improve the routes. Their sales staff were extremely helpful in demoing the platform and their trial period was great to try out our need specifically.

Cons: Unfortunately, we needed something a little more simpler. Our needs specifically surrounded requiring each vehicle to have a unique departure and termination address. Route4Me offered the services of their in house development team, but we ended up finding another solution to meet our needs.

Route4Me is the most user friendly, easy to use, routing software.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The address verification is easy to use and allows you to pick a point on the map. This eliminates the bad address issues for our drivers on the road.

This App saves me time when doing my on the road Data Entry job.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can save my site addresses and just pick them up from the address book when I need to re-visit. I also like that you can tell the app sort your sites to do a round trip. Or not.

Overall: This app has saved me a lot of time and money when doing my job. I don't know my way around Brisbane, but with this app I don't need to know. I just enter the addresses, hit start on the maps and away I go.

The app was easy to use and simple (in a good way). I recommended Route4Me to all my coworkers!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was very straightforward and simple, in such a way that a computer genius would appreciate it just as much as someone with no technical savvy.

Cons: It didn't work well for iPhone but it worked impeccably well on Android. Also, I believe if there was a function that allowed you to change individual locations in the order on the map it would be more efficient (the map doesn't always know which streets are dead ends or which neighborhoods have entry gates; still, this is no fault of the app as most map functions struggle with this exact same problem).

Route4me was great for my courier work

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would add multiple address's and route4me sorted them in the correct order and take me on my round easy

Cons: The downside was Route4me couldn't reconize the exact house number I was delivering to which is not good on multidrops as it slows you down i had to keep a check of the house numbers myself.

Overall: Found multiple addresses quickly and saved fuel

Extremely helpful tool. Has saved a lot of time in a very large sales territory.

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User interface and customer support would be the first two that come to mind. I like the simplicity of the software and how readily available the support team is there when needed.

Cons: Could use route editing tool for accounts not seen on a regular basis. Some accounts I see every 3 to 4 weeks where others I may only want to see 2-3 times a year. I would like to be able to set that up automatically within the software. Uploading route addresses can be frustrating for non savy tech people.

Overall: Route planning and time management.

Great app that I use everyday at work.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and that it has the capability of handling many routes at one time. I also like that it gives you an estimated time of arrival

Cons: That is doesn't number the route consecutively from start to finish. Also it will finish the route at the furthest point from my starting point

Overall: Saves me time everyday

My experience has been pretty good although is takes a while to learn how to save & import files.

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the way the software can take your file and route the stops. This saves a lot of time having to do things manually.

Cons: It takes a lot of steps and various file saves before the software has the information in the format it needs.

Overall: Saves time for our container maintenance crew.

Very accurate and efficient route planning.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I like the route options and optimization according to time and distance. Also the documentation that is provided after the completed route.

Cons: Would like to be able to plan routes according to timeframes of certain stops with closing deadlines earlier than others.

Overall: Able to accomplish routes most efficiently.

Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates easily

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.

Cons: I love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!

Overall: We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.

Excellent customer service fast and pleasant

Oct 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Takes the hassle out of your day doing the routes to perfection, the online support is fantastic, I would recommend to anyone

The greatest routing software on the planet

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is incredible, web support get back to you in seconds and ALWAYS finds a solution. Very impressed

Cons: Some spacing issues on UK postcodes that make it difficult to verify. However, Web support fixed this for me immediately.

Overall: faster routing. gps fix on vans. up to date geocoding.

Incredibly easy to use and learn

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Support and training is great. It is easy to use, works fast and increases efficiency. This cut my routing time in half, literally. Was easy to teach my team members how to use it, because it is so simple and yet powerful.

Been using the app for over a year and its seamless and easy to use.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its flexible e.g. circular routing or out and home. Picks up my typos and second guesses the correct addresses - good for clumsy typists like me.

Cons: Looks up a global database of addresses - whereas I would like to be able to select just one country.
Would like the ability to 'move' the order of the routing on the fly.

Make an easy route, make your day easier. You'll love it

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The suggested route spares me spinning my wheels. It's much better at connecting the dots than I am!

Cons: Switching to new devices not previously logged on before can be a little annoying if not currently subscribing.

needed help with my account

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: fast and friendly customer service when ever I am in need of help they are always at my finger tips

Easy to use

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to share routes to other people and how quick and easy it is to set a route up even when postcode isn't recognized it allows me to put address in easily

Overall: Easy to use and helped me to achieve my daily tasks easily

I had a long list of addresses and all kinds of time deadlines not to mention they were spread out.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Instant gratification... That's all I can say... I was overwhelmed and didn't have a clue as to how I was going to solve my time restricted routing issues.. Hit the live chat and instantly I was advised on the right direction I needed to go... fantastic

Cons: So far the only con I can come up with is the fact that it's only a seven day free trial..lol Every business should have access to this awesome tool.

Overall: Peace of mind... Not having to stress on how or which way...

Its a really Nice tool, it saves me a lot of time, and i get more coustermer visits

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
Good overwiew
Really saves time
Its Map function is really Good and gives fast overwiew

Cons: It could be Nice if it was easy to save the adresse list online, so You Can use it whit different divices. I know You Can do it manally but i have a lot of adress in my list, so it Will tale a lot of time.

Overall: Saves time, i Can get more visits cours of Good planning

Love it they are on top of the game

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love it specially as you enter the zip code will bring all the streets you don't have to type it at all.

I'm in sales and have been using this app for almost a year. So easy to use, love it.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, quick to add or edit addresses. Sends straight to your preferred gps and holds onto routes and addresses for future use. Customer service responded to an app glitch/error within moments to get a problem fixed for me and then personally responded to my email to be sure everything was back to working ok.

Overall: Sales call routes are made so easily

Has been extreemly helpful for locating numerous locations with ease

Jun 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like being able to put in unlimited locations. The app is very easy to navigate and has a multiple array of features that make is a must to use for mapping out multiple locations. I absolutely feel the optimize button to choose the most efficient route is the best feature!

Cons: Would like to have a filter that narrows areas down for your basic area, so as you type an address it does not pull up streets from states away. Also would like a filter to retain previous locations inputted.

Overall: Best routing app I have used.

Experimenting

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Provided a 7 day trial with no credit card needed, easy to use, provided a dashboard for overall summary of performance

Cons: Not integrated with Quickbooks, it seemed too expensive for a small business that houses 4 to 5 employees

Great App!!!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am very happy with this app. It has saved me an incredible amount of time and time is $$$! It's very easy to use.

Customer Routing

Apr 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Accurate Maps

Cons: Web-Based, somewhat Slow

Overall: Helpful to plot thousands of customers on a map and create multiple routes with a set number of drivers. Multiple different inputs available.

Vendor Response

by Route4Me on April 05, 2017

Thank you Preston for your kind words!

This program saved the day!

Dec 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program saved me hours, days, of work. The few questions I had were answered promptly, even on weekends!

Novice User

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, the amount of stops able to add.

Cons: A little on the pricey side, but all good things come with a price.

Overall: I recently used the Route4Me app and all I can say is wow! I think it is absolutely wonderful and so easy to use ( I am not very computer literate or in this case app literate).

I had previously had another app that I had for years, but they quit supporting their system, so they shut it down. That app only permitted 10 route locations, which for me is not too bad, but very frustrating when I have more locations.

I then looked at another highly recommended app and it was terrible and their support was worse.

I located this Route4Me app and was very cautious, due to my previous experiences.

I can not say enough great things. Route4Me sent me an email immediately to welcome me and noticed it looked like I was having issues, but in fact, I wanted to review before I actually attempted to use. They wanted to let me know they were there for me and if I had any questions to please contact.

I wish every organization operated in this manner. I can put in an unlimited amount of locations and the directions were spot on. My previous system was more difficult and the directions were spotty at times, not with Route4Me it was amazing.

I may sound like a paid advertiser, which I am not, but when I find something I like I want others to be aware.

Recommendations to other buyers: None

Terrific Support Team!

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use Route4me daily to make routes for my guys in Las Vegas, NV and when I came in Monday morning I was having trouble with the program. I contacted support live chat from my laptop and in short order they had things figured out. It turned out to be a minor glitch on our end. Thanks guys! Problems will pop up with any system but it's good to know help is always there!

Thank you Route4Me!

Sep 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; comprehensive functions, bottom-line - it works!

Cons: Nothing.

Overall: Through Route4Me¿s generosity, ¿GotLunch! Laconia¿ was able to use their routing program to help deliver summer lunches to poor children in Laconia, NH this past summer. It made a huge difference on so many levels. "GotLunch! Laconia" is an all-volunteer organization that provides lunches to hundreds of children in Laconia, NH each week while school is out. These are kids that qualify for free and reduced lunches during the school year but whose parents do not have the means to provide truly healthful lunches during the summer months when school is out. Drivers deliver a shopping bag of properly selected and packed foods each Monday to every home.

"GotLunch! Laconia" is a year-long effort culminating with these summer weekly deliveries. Prior to using Route4Me, routing was organized mostly by hand, was incredibly time consuming, often with inefficient drive routes sometimes creating delivery confusion. I served as a volunteer driver and had become so frustrated myself doing these deliveries during the summer of 2015 that I went in search of a solution and found Route4Me.

Another benefit of using Route4Me is the computer interface that is now possible with the IT programs used yearlong to create and manage deliveries as well as all other aspects of the program. Thus the workload of the individual responsible for this aspect of the operation has been reduced considerably.

Once again this summer I served as a volunteer driver and can attest to the gratitude that all these kids and their parents' have in receiving their lunches. And the routes provided to drivers were now clear, logical and efficient allowing for proper delivery of lunches.

Philip A. Streifer, PhD
Volunteer
pstreifer@gmail.com

Recommendations to other buyers: There is a lot of functionality here, take the time to learn all that it can do.

Everything you could ask for in a routing system.

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Route4Me provides our business with exactly what we need: User-friendliness, efficiency, effectiveness, and above all else productivity - hours of time saved every week!

Couldn't live without it.

Jul 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A small learning curve to understand the nuances but their Support Desk is excellent and very knowledgeable and will provide you with an above and beyond personal approach (with some levity and comedic value to go along with it). Definitely couldn't imagine doing my job without this software.

Fast, Efficient and easy way to perform home inspections!

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Route4Me has clearly benefited the company. Without it, it would take me hours and hours to map out the routes for my inspectors. With it, I just plug in the right information and hit a key. The software does the rest. And uploading the routes to my scheduler and my GPS is easy. Route4Me has helped us grow¿no doubt about it.

Great for a Snow Service Business!

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Route4Me is amazing when it comes to same-day service request from customers. Before using Route4Me for dispatch purposes, we¿d have to wait until the next day to plow their driveways. Now, we can we just add them to a route and the stop gets done in turn. Overall, I¿d say Route4Me has helped boost efficiency by about 15-20 percent.

Meal Delivery to 6,200 people

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used Route4Me to develop optimized routes for 167 drivers delivering Thanksgiving meals to local families. I was impressed with Route4Me's capabilities. I¿ve used a lot of software in my career, and I give it very high marks. It was simple and easy to use, and very, very intuitive.¿ And the one time I had a question, I talked with a customer service person who walked me through the procedure. He was great. I see no reason why a business couldn't use Route4Me to plan and manage delivery routes daily.