# Page 2 | One Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is One Church the right Donation Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149636/One-Church/reviews

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One Church

4.9 (74)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of One Church

## Showing most helpful reviews

Showing 26-50 of 74 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Julie D.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great software"

March 18, 2026

5.0

Very positive. So much easier having all the people information, events, forms, groups, donations, & accounting in one place. We have used them since May 2022.

Pros

Donations and Accounting are integrated. No exporting from contributions rearranging data and importing into accounting. Forms are easy to use and some of the fields will add/count in the summary section. Has a printable directory for the folks that like a printed directory. Groups are easy to manage. Each group has their own calendar. Can easily email all members of the group. Service Planning has categories and a multi-grid for easy assigning of volunteers. Automation is wonderful for membership process and visitor process etc. Reports and be auto sent via the query function. The serving area is where the congregation can sign up to serve areas that are needed. Usually have answers to questions in the chat (customer support) in 15-30 minutes during business hours. Merchant account (USIO) does not charge a percent + thirty cents per transaction. Just a percentage. There is a box to allow the giver to cover the fees. We are not large enough to use the facilities scheduling, but it's there if we need it.

Cons

Because it has so much available it takes a bit to learn. We have older saints that have needed some training, and don't see it as very intuitive. But there is a lot of availability with the software so it takes some time to learn when you haven't worked with computer software. Would love an integration with Ministry Safe. Right now they have Protect my ministry.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing One Church

Donation integrated with accounting, forms, directory, query, reports. Has everything we needed.

Switched from

[Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)

Horrible integration and no customer support

Review Source

NS

Norma S.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for organization and streamlining our Church office & Congregation"

September 4, 2025

4.0

My overall experience is very positive. I often get the same team member to help me out and they understand our office and the issues that might arise for us.

Pros

I love having access to all angles of our church office needs in one program. Its a great place for our members to request information about their contributions, create small groups to congregate and quick way to connect with new members and visitors. On the office side, it's also where we reconcile our finances and it's a great way to keep track of expenses and funds coming in,plus every committee's budget. It's easy to organize or create forms to share within the congregation and keep track of the sign ups. I love that it gives me one platform to navigate all these angles on.

Cons

At times I lose a lot of time figuring out where payments are during reconciliation, only to find out that a glitch has caused the error. The team is always helpful recitifying those type of errors, so I appreciate that support.

Review Source

EW

Elliott W.  
Consultant  
Professional Training & Coaching  
Used the software for: 2+ years

### "Excellent, flexible software for churches of every size"

September 5, 2025

5.0

Excellent experience with OCS and their support team. I've worked with nearly every ChMS in the market, helping churches select and implement many products. One Church is the most configurable platform without requiring "custom" code or highly technical steps to get most of the functions that churches need. They've done an amazing job of making the user interface clean and powerful. The chat-based support team are very responsive, often church staff themselves, and the founders are involved and accessible.

Pros

One Church puts best of class, highly configurable tools in one platform, while staying easy to use. I love that churches can configure groups and events to match the way they structure their ministry, that it's easy for church members and guests to access and manage their personal data, and for lay leaders and volunteers to have access to the limited data they need.

Cons

There's an opportunity to make SMS text automation more powerful. Currently, "dashboard" type reporting / metrics are weak.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Generally - moving from "legacy" products that did not have modern functions and were very rigid in their structures.

Review Source

GQ

Glenn Q.  
Parish Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Tool for the Job!"

September 3, 2025

4.0

Overall, I love One Church! It is a great tool. I make knives as a hobby. During the early stages of my learning, I was taught that there are a lot of different hammers in knife making, and the trick is, you have to learn which one is right for the job you are doing. I can say without hesitation that One Church is the right tool for the job I am doing. The only reason I didn't give it five stars is the data import, but I'm sure if I had communicated better with \[sensitive content hidden\], things would have gone more smoothly. \[sensitive content hidden\] and his team are great to work with!

Pros

One Church, for me, is highly intuitive. It works like I, a seasoned church administrator, want a ChMS to work. After the initial training session, I played around with it, made a few mistakes, and was off and running. I was able to have my church online within days of our data import. I really appreciated the price as well! I feel like this is the best bang for the buck I've seen in a ChMS. I've used other church management tools, and One Church is the one I recommend to my peers.

Cons

The data import was a little rough. I didn't realize until it was too late that not all of the important dates were transferred over, such as baptism dates and confirmation dates. The report builder took some time to learn, but once I figured it out, it works well. So far, after 3 months, those are the only two issues.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Shelby Arena](https://www.capterra.com/p/175655/Arena/)

Reason for choosing One Church

The cost was a huge factor. Also, when we demoed One Church, it seemed to have everything we were looking for. It seemed to be the easiest for the average church member to use. It is very robust.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

I was tired of fighting with Realm to get it to do what I needed it to do. Also, the cost was too high!

Review Source

MM

Michael M.  
National IT Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "National IT Director"

September 3, 2025

5.0

Phenomenal experience overall. The support team is One Church is top notch and has an incredible response time.

Pros

The One Church platform is very intuitive and packed with a bunch of amazing features and customizable options. My ministry evaluated over 25 different platforms to handle our donors, events, and members. We choose One Church due to how customizability, support for multiple merchant accounts, and incredible support team! Our team of over 50 plus people was able to learn the platform fairly quickly and are loving it so far.

Cons

No outstanding cons. The platform is intuitive and the team behind One Church is constantly improve the platform and innovating! When there is the occasional bug or issue we run into, the One Church team is constantly on top of it. I've had situations where I'll have reported a small bug and then the next morning I'll login and they have already fixed the issue.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing One Church

One Church offered support for multiple merchant accounts and allowed for a more customizable experience which was critical for our team.

Switched from

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

We switched to One Church as the platform fitted our ministry better among other reasons.

Review Source

ZS

Zach S.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "One Church is incredible!"

September 3, 2025

5.0

We are satisfied with one church and use for all of our church management from people to accounting. It is easy to use and gets the job done.

Pros

We began using One Church because we wanted one platform for different areas of church management. We wanted database, communication, giving, accounting, and reporting all in one place. The different modules are straight forward and easy to learn. We particularly like the reporting and accounting modules. They help us keep things simple and effective. The monthly fee is reasonable within the industry and for what you get, it is a bargain! We are pleased with One Church and look forward to utilizing it for a long time.

Cons

The email client could use more development. At times it feels a tad clunky and "old." But all things considered that is a very small thing.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)

Reason for choosing One Church

It had every module we wanted. We wanted to do online giving, accounting, people management all in one. The app has been improving and we are beginning to use it more as well.

Review Source

MM

Mara M.  
Sr. Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "One Church Software Value"

September 16, 2025

5.0

We have been thrilled with this transition. I've been through a few ChMS migrations of data to new systems. They are always a lot of work. This one has gotten the best reception by the staff of any I've seen. Most have been happy to give up their old spreadsheets and third-party applications to consolidate our data in one place. I am very pleased with our decision to move to One Church Software.

Pros

One Church Software is quite easy to use and user-friendly. It's visually appealing. It does just about everything we need and we've been able to reduce reliance on third-party platforms for some of our data. The migration from our previous system to OCS went very well. Customer service is very prompt. We've also saved quite a bit of money switching to OCS.

Cons

Sometimes we struggle to get the help desk person to understand what our issue actually is so we can get an appropriate solution.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing One Church

There was something about the Planning Center check-in process for kids that was not customizable and their method would not fit with the way we do ministry. I can't remember the specifics, but that was a deal-breaker for us.

Review Source

VR

Virginia R.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Get OneChurch!"

September 4, 2025

5.0

I am the head counter and the contributions module has streamlined our counting process very well. We have fewer mistakes and if we do, we can find and fix them easily. We are able to generate giving statements very quickly.

Pros

When we researched church management software, we chose OneChurch. What an excellent decision! It is easy to use, comprehensive, a great value and most important has a wonderful support system. If I have a question, I can get an answer very quickly from the most courteous helpers.

Cons

It as been difficult to get regular members to use it. We haven't priortized member usage. However, our leaders use it extensively.

Review Source

CH

Carlyn H.  
President and Founder  
Religious Institutions  
Used the software for: 2+ years

### "One Church - A Five Star Church Management Program "

September 4, 2025

5.0

We use the messaging system, the APP, Groups, Event Registration, API, as it interfaces seamlessly with our ministry website, and for overall ministry management. The products and service, e-mail support, help center, chat, security, and customer service set the gold standard for the industry.

Pros

The Prayer Lady Ministries International LLC subscribed to One Church Software Program five years ago, and we have been extremely pleased with every aspect of this state-of-the-art service. One Church is a trusted, comprehensive all-in-one software solution platform that interacts with every aspect of ministry. We have not yet used all of the features but as the ministry grows, we will upgrade our plan.

Cons

The Prayer Lady Ministries International loves every aspect of One Church. There is nothing we don't like about One Church.

Review Source

ED

Eileen D.  
Administrator  
Religious Institutions  
Used the software for: 6-12 months

### "Live saver"

September 3, 2025

5.0

This software has helped build our community! I could not have managed without it. I use the forms, groups and communication options daily. We have just begun to use the app. This software is very well thought out.

Pros

The support is amazing. I have never worked with such a responsive organization. I can usually get my questions resolved same day, and have the option for virtual trainings.

Cons

It would be nice to have a pricing plan for an organization like mine. The ratio of members to actual participants is difficult. Since many people come randomly, and we are just starting to build our community.

Review Source

JB

Judy B.  
Director of Communications  
Religious Institutions  
Used the software for: Less than 6 months

### "Feature-rich software and amazing customer service!"

February 7, 2020

5.0

After extensive testing of online content management systems for churches, we selected One Church Software for our online Member Connection. Their 14-day free trial allowed us to test the system with our own data in real time. That, along with their responsiveness to our needs — even going so far as to implement one feature request before even knowing if were actually going to sign on with them — solidified our decision. The cost of One Church Software is among the lowest we’ve seen for similar systems, and comes packaged with an online giving platform. We love that donors can opt to help cover the processing fees, and are finding that they actually do! While the cost and fees are very reasonable, that wasn’t our only consideration. One Church Software is feature-rich, and ticked most all of the boxes on our wish list. The platform includes events with room and resource scheduling, custom forms, groups functionality, volunteer scheduling with automated reminders, query-based reports, group and individual email, and text capabilities. One Church's customer service is amazing. Both \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] have been more than willing to spend whatever time it takes to walk us through things we need help with, and are extremely responsive to feature requests and recommendations. They are frequently updating the software and adding new features.

Pros

One Church allows us to integrate our membership and giving records, while giving our members the ability to easily update information about themselves and their family, access their giving records online, and communicate with fellow church members through email and discussions. Privacy settings and permissions are robust. Our users are finding the interface to be fairly intuitive. One Church's customer service is top-notch, and their online chat support is fast, efficient, and thorough.

Cons

We like most everything about it so far! The only downside — and it's not that much of a downside — is that there are so many features that it takes some time to get up to speed on them all. We'd love to add the automation component, but have decided to wait on that for awhile until we've mastered the other included features.

Alternatives considered

[Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[Church Social](https://www.capterra.com/p/176390/Church-Social/)[Churchteams](https://www.capterra.com/p/103773/Churchteams/)[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)

Reason for choosing One Church

The ability to get hands-on with the software with a free, 14-day trial — on our own, with our own data — contributed greatly to our decision to go with One Church. We also appreciated their pre-sales customer service, and the fact that the cost is very reasonable for everything that comes packaged with the software. We also liked the tiered pricing that is based on actual users, rather than average Sunday attendance or total membership.

Review Source

Warren C.  
Senior Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Review of OneChurch Software "

October 25, 2022

5.0

We couldn't be more pleased.

Pros

OneChurch Software is easily one of the best kept secrets on the ChMS market today. Most Pastors and/or Church leaders are familiar with Planning Center, Tithely, Church Community Builder, Breeze, Rock, etc. We have done extensive research on every platform on the market today and most don't come close to offering what OneChurch Software offers.I understand that different churches have certain preferences based on specific needs and may be "gun-shy" about trying something new. I guarantee you that you won't be disappointed.

Cons

OCS is a bit pricey when compared to another leading ChMs that we were using prior to coming over to OCS. OCS pricing goes up based on the number of member profiles that are active in your system. The previous company that we used was a flat $99 monthly fee regardless of how many profiles were in the system. This is pretty much the only knock that I have against them.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Realm](https://www.capterra.com/p/146265/Realm/)[Churchteams](https://www.capterra.com/p/103773/Churchteams/)[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)[Faith Teams](https://www.capterra.com/p/165047/Faith-Teams/)

Reason for choosing One Church

Functionality, ease of use, Ability to use with other software platforms, customizable, etc.

Review Source

BC

Bill C.  
Associate Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "One Church Software has been a great experience!"

October 26, 2022

5.0

We have eliminated so much extra work by using One Church and simplified our Admins job greatly.

Pros

We love the Mobile App customization, and people directory. Our staff have really benefited from having all our information in one central location that is easy to access. The ability to have all our Online Giving, Forms, Financials, Background checks, membership roles, fellowship groups, ministry teams, kids classes, and mobile app in one system is incredible.

Cons

There is a bit of a learning curve, but it is worth the effort.

Reason for choosing One Church

One Church combines, church management, financials, forms, directory, mobile app, online giving, and service planning into one great product.

Review Source

PC

Paul C.  
Associate Pastor of Discipleship and Outreach  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Hidden gem, one of the best"

November 2, 2022

5.0

Pros

I like the ease of use and ability to bring most of our church operations into one app. OneChurch is so deeply integrated into every area of our church that it would be difficult to overstate it. Some of the areas we use OneChurch: 1. Check in/out for kids ministry2. Individual/ family profiles of members and attenders 3. Events (integrated with our website)4. Online giving (integrated with our website)5. First time guest onboarding through online connect card and automated email. 6. Attendance metrics for all ministries7. Bible study communications and discussion8. Volunteer scheduling and reminders9. All emails- including rich text and graphic layouts10. Online payments for events11. Membership and baptism processes/ automations12. Church app (Free version that comes with subscription)

Cons

I cannot think of anything that I like the least. Some people can feel overwhelmed at the amount of ways to do different tasks. The amazing customer service has helped many of our staff members navigate some of the finer points of learning the system.

Review Source

AC

Adrian C.  
Pastor, School Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Exceeded our expectations!"

August 18, 2020

5.0

In all aspects we have been very pleased with One Church. The team that did the setup, intergration we impressed, the accounting dept. loves it, the event organizers have given very positive feedback, and the church body is very happy and quickly started to use it. Their customer services is excellent. They always respond quickly and with solutions.

Pros

It has met and surpassed our expectations. This software has stepped up our game in communication to the church body, ease of use, streamlined and simplified our work on the back end. We went from using about 5 or more different services to just One Church Software. It has reduced the cost and really made it so much easier for us, while at the same time improving the appearance, ease of use, and clarity for the users. We are able to get our teachings to the church body faster, easier, and more professionally looking through the app. Handle our events, receive tithes and offering, send texts and emails, and much more..

Cons

It doesn't make me my espresso coffee in the morning? In all honestly and joking aside, the administration, accounting and the the church body is very happy with our choice to use One Church Software. We wish we of known and started to use them sooner.

Alternatives considered

[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)[Pushpay](https://www.capterra.com/p/142580/Pushpay/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[Gyve](https://www.capterra.com/p/176101/Gyve/)

Reason for choosing One Church

Their response was always fast! They answered and surpassed any other company in customer support. It combined over 5 other products we were using into one and made the overall experience better. It extremely user friendly on the back end, as well as the front end for the congregation. It reduced costs. We wanted a better system to keep in communication with the church at large. We weren't looking for this, but it made it even better was that it comes with an app, and web integration. The financial reports were very thorough, which was a must for us.

Review Source

LV

Lorah V.  
Systems Administrator (Volunteer)  
Religious Institutions  
Used the software for: 6-12 months

### "OneChurch does it ALL (mostly!)"

October 3, 2019

5.0

This has been the best implementation I've ever experienced (this is my fifth overall implementation as I've done implementations professionally IRL before. This is my first implementation as a volunteer and my first using church software). The UI is intuitive, easy to learn and teach. The support staff is incredibly responsive and easy to reach. The software is robust, powerful, and highly customizable. I can't say enough good things about it!

Pros

The user interface is incredibly well thought-out. This makes it easy to learn and to teach, even to the technologically challenged/fearful!

Cons

It is so robust and powerful that it requires a TON of pre-planning to make sure you set it up well from the beginning. Fortunately, it's incredibly simple to make adjustments along the way, so you don't have to fear setting it up "wrong" at the beginning!

Reason for choosing One Church

It enabled us to customize things that reflect our UU values, like the gender field (we added non-binary and prefer not to say as options along with male and female), we were able to add a pronouns field, and we could create households that reflect our diverse population. OC has been responsive to our questions right from the search process through implementation and daily use. It's UI is the most thoughtfully produced that I've ever seen. It's intuitive AND powerful.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

Realm wasn't customizable enough, and it's UI was difficult to learn and teach. Their customer service wasn't very responsive and it took a long time to get answers.

Review Source

Danielle H.  
Director of Communications  
Religious Institutions  
Used the software for: 1-2 years

### "A Truly Customer-Focused Company and Solution"

January 8, 2019

5.0

OneChurch has helped us streamline our calendar, support services, metrics, and people care like no other. The texting and email features are wonderful and save us tons of time and money. The workflows in OneChurch are amazing - they help us keep on top of people and not let them fall through the cracks. It's an amazing system that truly puts people and experience first.

Pros

First of all, the design is beautiful. It doesn't look like a database (from the back-end or user interface). In addition, the customer support is like nothing I have ever experienced before. The hands on, immediate responses are always helpful and patient. And the company is QUICK to address issues/fix bugs. It is very user friendly. We never get questions where users are confused like we did with our old system.

Cons

If there was anything, I would say the lack of customization for hard coded labels. For example, we are a multi-site church and call our spaces "locations" or "sites." OneChurch only uses the word "campus." That would be the same with any software like this, though.

Review Source

BS

Brian S.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Church plant life saver"

June 29, 2021

5.0

Overall very pleased with everything. It is updated regularly and customer service and support are fast and very helpful. I looked at dozens of options before going with One Church and used the trials, I think I made a good decision and it is affordable even for a plant or small church.

Pros

Its is just very simple and easy to set up and use and has all the features we need and much more which will allow us to grow into it. The text features are huge for us even though we are a very small church it allows me to text or email everyone needed in seconds. The text to give and automated giving is all automated and saves an incredible amount of time and avoids human errors.

Cons

Getting really picky since its not really a feature of the software but I wish the groups were easier to use for group members and had a more social media feel to them to build community online. The app is very basic and not great but hoping that will be built up as well but again, not really the primary features of the software.

Review Source

CG

Chad G.  
Evangelist  
Religious Institutions  
Used the software for: 6-12 months

### "The Whole Package"

June 8, 2020

5.0

Efficient, professional, and reliable.

Pros

Everything you need in one place. Calendars, events, emails with templates, text messages (all can be scheduled). Sign up forms are a breeze. We customized a sign up form that we use for our prayer list we update weekly. Notes under people directory can help remind minister of counseling/information. Active map and phone numbers make it easy to click and call or get directions to addresses. Easy to use. I have cross trained people from 20 years old to 65 years old with this system and they all like it. IT HAS AN APP! There are lots of features I haven't mentioned. Still, the customer support is responsive, timely and adaptive. They are great to work with. We use this software everyday.

Cons

I am not sure what I don't like or what I least like? Things have worked out that great for us.

Alternatives considered

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[MinistryTracker.com](https://www.capterra.com/p/131630/MinistryTracker-com/)[Chmeetings](https://www.capterra.com/p/184192/Chmeetings/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing One Church

I utilized demos from most of these alternatives, mentioned above. Some where too expensive for a similar product to One Church. Some were not user friendly. Some were bogged down with too many buttons, windows, and tools that it was difficult to navigate. While others were making promises on features that were to come, but they aren't even close.

Review Source

Robbi S.  
Pastor / Founder  
  
Used the software for: Less than 6 months

### "Easy to set up, easy to use, but very powerful church software!"

December 24, 2017

5.0

It was an easy transition from my previous Church CRM. It's very easy to use, and the customer support is off the charts. I love One Church Software.

Pros

To start with, One Church Software's customer service is amazing - the best I've ever experienced. They are very fast at responding, and they are excellent at bringing the results we need. Concerning the software, it's everything we've needed to run our church smoothly and effectively from any computer or device, anywhere. On the admin side you'll find the following ... Church Directory, Contributions, Groups, Events Calendar, Connections, Reports, Forms, Schedules, Sermons, Campuses, Communications, Metrics and more. On the members side, you'll find a wonderful member's portal, with the member's profile, a Giving Portal for members to easily give and track their donations, a Church Directory, Groups (members can join or request to join), Events Calendar, Forms, Sermons, and more. A great tool for keeping the members connected. And the great thing is, all of this is very customizable and very easy to use. I highly recommend this church software if you're looking for something user-friendly but very powerful. I've tried many Church CRM's, and this one exceeds them all. I can't thank One Church Software enough for making my life easier and more efficient.

Review Source

SR

Steve R.  
Executive Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Happy with our choice"

June 24, 2021

5.0

We are pleased with our choice to use OneChurch. We are just starting to implement many of the features. It is capable of doing whatever we need to do as a church.

Pros

OneChurch has worked very well for us. We were looking for something more up-to-date; with more options to communicate with our people. So far it has been great. It is very easy to use for most of our staff. When we have had questions that we could not find in the help section (which is helpful most of the time) their responses were quick and personal. They also followed up to make sure the issue was resolved.

Cons

For the younger (under 50) users is was very intuitive, but it took some of our older users a little while to adjust.

Reason for choosing One Church

Price and features matched what we were trying to accomplish.

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

Our older software was built on a platform that was not as flexible - they just added plug-ins which weren't very easy to use.

Review Source

JH

Jeff H.  
Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Life Made Easier"

October 27, 2022

5.0

The software has made my job easier both on the church management side but also for individual members to use themselves.

Pros

This software is easy to use. I can keep track of our giving for the church and individual tracking. I also use it to manage groups within our church. It has made my job easier.

Cons

Easy to use. Many features to meet the needs of our church and individual needs. The part I like least is the search because there seem to be more steps and criteria before you can do a search.

Reason for choosing One Church

Again easier to use, matched our needs, and has better features.

Review Source

SW

Soboma W.  
Pastor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "If you need the best value for Church Management Software, THIS IS IT!"

October 30, 2019

5.0

Excellent, I like the availability of their well knowledgeable support staff. They answer all my questions timely and satisfactorily. I am pleasantly surprised with the continued improvements they make to the software.

Pros

The array of features currently present, and the continuous development of the team managing the software. The customer service is impeccable. I have not had an issue they couldn't solve or was not ready to add a corrective feature in the near future. They make updates and new feature releases almost weekly. The price point for this software is unbelievable. The events registration is the bomb!

Cons

I which the member app was more customizable for our church at the standard subscription. I won't be surprised if this was part of the next release. I also don't like the fact that there isn't a mobile app for admin users of this app.

Alternatives considered

[Elvanto](https://www.capterra.com/p/125780/Elvanto/)[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Reason for choosing One Church

This product is the best value for money for a growing church like ours, that places a high premium on developing community in the church and managing events, children checkin and analytics.

Switched from

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

We wanted more features to manage our growing church and an affordable price.

Review Source

CO

Chinyere O.  
Strategy & Ministry Operations Director  
Religious Institutions  
Used the software for: 6-12 months

### "Revolutionary, Easy to Use, Highly Customizable Tool & an Amazing Tech Support Team!!!"

March 26, 2019

5.0

Our Church has a small staff team, and so One Church has enabled us to allow a few key volunteers to have access to the system to perform certain tasks, making them an extension of the staff team and removing unnecessary bottlenecks that have delayed key processes in the past. The ability to assign user-level permissions to certain volunteers has made this possible. The automation feature made our volunteer registration process very seamless this year, as people were able to sign up to serve in various departments with no need for data-entry from our staff team. The Events and Check-in features have also been very helpful for both our Children/Youth services and Adult events. We like to use the "Event Invitation" feature with attendance tracking to send out quick invitations and text messages in one simple step. I could go on and on, we really love this tool! We used to use Elexio for several years, but switched to One Church last year, it is definitely a far more efficient tool, and their Technical Support is unmatched!

Pros

\- Amazing and Highly Responsive Technical Support Team - The software is highly customizable and new features are being added very frequently! - The automation makes our day- to-day tasks very seamless, and so we get more done in a shorter amount of time.

Cons

Can't think of anything at the moment, it's an awesome tool!

Review Source

Michael A.  
Senior Consultant  
Religious Institutions  
Used the software for: Less than 6 months

### "Brandywine Grace Church - System Administrator"

January 7, 2019

5.0

\- Much more integrated financial reporting. - Better targeting of communications. - Integrated event registrations and payments. - Automation of forms and workflows. Better re-use of data in forms.

Pros

\- Integrated program that has all the features needed for church management. It replaces several stand alone systems. - Consistent and intuitive user interface. - Excellent and timely support. Ability to incorporate customer feedback into timely updates. - Migration support from legacy system was outstanding. - Management of user and family profiles is easy and efficient. - Reports and Forms are easy to use.

Cons

\- It takes a little while to fully understand how to use the software, but the online chat and email for support makes this very easy. - The Authorize.Net third party payment processor has issues for tracking and reporting on ACH transactions. This vendor is one of the choices available and is not a reflection of OneChurch. - It takes a while to understand the user permissions and setup the profiles. The permissions are granular which does allow a lot of flexibility.

Review Source

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