# Page 3 | One Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is One Church the right Donation Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149636/One-Church/reviews --- One Church 4.9 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of One Church ## Showing most helpful reviews Showing 51-74 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Matt G. Administrator Religious Institutions Used the software for: Less than 6 months ### "An amazing solution for our church" June 22, 2021 5.0 Extremely relieved to have found a software that puts everything together in one place with good UI/UX, and good value for money. Pros It's hard to nail down what we like most. Having pretty much everything you could ask for under one roof is an amazing asset to have. That coupled with second-to-none customer support has made our experience a very enjoyable one. We were able to ditch Tithely and Quickbooks, now everything is well integrated and we no longer have to jump between programs and QC accounting information in hopes that the software talk to each other as they should. Cons That it doesn't cure cancer? I don't know if there's anything that we've found to be lacking. There is a learning curve, but that's the case with any software. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We wanted to have all aspects of our church's operations in one place due to our small size - including our accounting. It seemed like One Church was the only software that truly offered this and it's performed very well. Review Source KH Kate H. Bookkeeper/One Church Administrator Religious Institutions Used the software for: 6-12 months ### "Excellent Program with Continued Development" October 26, 2022 5.0 Pros The online giving platform integrated with the rest of the program makes my life as bookkeeper much simpler. I also LOVE the outstanding customer service and that I can suggest features to be included in the future. Cons I have been told by several accountants that the accounting feature is lacking. We are not able to process payroll through One Church yet. We also aren't able to print our checks from this system because they are 3 part checks. Review Source RC Ralph C. Pastor Religious Institutions Used the software for: 6-12 months ### "Excellent CMS" January 4, 2021 4.0 Customer service has been phenomenal. The features available to us have drastically improved our member care and our reach into the community Pros I love they way they work with small churches. Their program for small churches allowed us to have a CMS when we couldn't afford any of the others on the market. We started using just the people portion then expanded to the giving. Today we use almost every module available to us and we plan to add the rest as need arises. Cons I'm looking forward to the completion of the accounting software. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[Realm](https://www.capterra.com/p/146265/Realm/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing One Church Their small church program allowed us to start using the software at no cost. Review Source SW Shawn W. Pastor Religious Institutions Used the software for: 6-12 months ### "Review of One Church: church database software" January 7, 2019 5.0 Overall, our experience with One Church has been fantastic. The investment has felt more like a customized system than a :one size fits all" system. We were used to being told "that is the way it has to be" with our old system or that the system is not meant to function that way. However, with One Church, they have been on the solution end of helping us resolve in issues we were having in using the system. We view One Church as a tool that will help us better care for and lead our church community. Pros The biggest pro of One Church is the support. One Church listens to and implement our feedback allowing the functionality to be maximized for our organization. They have been very easy to work with making the process simple while improving the way in which we care for our church. Cons Getting through the learning curve. New software brings a new way of doing things. However, One Church walked through every step of that process with us. Even after we were up and running, they have continued to provide us with great support and information on how to best use the system. Review Source TC Todd C. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "The greatest!" December 15, 2020 5.0 It has been a delight to work with this company from initial setup to day to day questions, I have never seen a company with such great customer service. Pros The overall use of this software could not be more user friendly! Easily understood right off the bat. Every aspect and tier very well thought through. You do not have to have a computer degree to figure it out. Also one of the best selling features of this software is the almost insatiateness support that you receive from the online chat process. I could not be more excited about a software that is already helping my small church. Cons The only thing that I see as a negative only because I haven't really learned it yet is the app manager. It has been a little harder to figure out but I am confident it is strictly user error for now. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Planning Center was not user friendly and there customer service was awful! Review Source David S. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Brandywine Grace Church" January 15, 2019 4.0 Pros Ease of Use - So much more intuitive and flexible than two other programs we've tried over the last 10 years. Customer Support - If I could have graded higher than a 10, I would give the customer representative 100. Report Writing Cons OneChurch did not partner with our last oneline payment vendor so we had to switch. The new vendor has been very inflexible. I believe we'll eventually be able to work around it, maybe by switching vendors. Nonetheless this aspect of the transition has been challenging. Review Source CP Celyn P. Admin Assistant Religious Institutions Used the software for: 6-12 months ### "Excellent Product" June 10, 2020 5.0 After looking a several online data bases for our church- One Church stands out above the rest. Very Easy to use and affordable. Support is quick and helpful. Extremely happy with our choice of One Church! Pros Easy to use and understand even for the computer challenged! \[SENSITIVE CONTENT HIDDEN\] answers questions quickly. Cons Only problem is not being able to customize some reports but it is not a huge problem to work around. Reason for choosing One Church Recommendation of our Pastor who used One Church previously. Review Source NH Nathan H. Youth Pastor & System Administrator Religious Institutions Used the software for: 6-12 months ### "One Church - One Amazing Software" January 15, 2019 5.0 Streamlining event registration, volunteer sign up, and check in processes has been a huge benefit to our church! Pros The flexibility and adaptability of the software to our church's needs and wants has been an amazing benefit to our church! Customer service has been great, I can't thank reps enough for all his help in making One Church work great for us! Cons It is not as intuitive as some other options but within a very short time we were able to figure it out. Review Source VR Verified Reviewer Connections Coordinator Religious Institutions Used the software for: Less than 6 months ### "Excellent robust software" January 22, 2019 5.0 Pros This software is robust as it contains automatic workflows (able to send out emails and texts when certain triggers are set), and the ability to filter people any which way. All the other features (financial, scheduling, etc.) are easy to use. The customer service folks are friendly and quick at responding. Cons Some bugs were encountered, but the developers were quick to fix the issues. Review Source PTH Pastor Terrence H. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Awesome" June 3, 2020 5.0 Pros After over 40 years experience in Pastoral ministry, I find One Church to meet all my needs. it's up to date on all the latest features (ie: Social Media) that a busy pastor needs to have at his finger tips. My staff is very happy and eager to use it. I still can't believe the price. The free version is really all you need up to 500 people and the paid version is a great bargain. The staff is pleasantly responsive and open to suggestions. After spending years with most of the most popular church management systems I can say that you would have to spend a LOT more money to get thes features. Great job guys, and I love the chat button. Cons No issues to report. Review Source KR Kaitlyn R. Administrative Assistant Religious Institutions Used the software for: Less than 6 months ### "Just go for it" August 23, 2019 5.0 We spent a long time (several months) narrowing down which Church Management System would fit our needs best. We ended up choosing One Church mainly because of the one website platform, but also because of the superb customer service. It's TOP NOTCH. You will not find this type of customer service anywhere else. Like, your grandma probably doesn't care about you as much as One Church does lol. Pros 100% the customer service. It's next to none. It's top notch. Also, the platform has so many features but can also be used very simply. It does everything and more that we need it to do and they're always working on putting new things into the program. Cons It can be slightly confusing with all of the different options- but that doesn't really matter because you can use the in app chat and get answers and step by step guides to using the platform straight from the developer. Jorge- thank you for answering all of my annoying dumb questions. You're the real MVP. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Review Source HH Holly H. Church Treasurer Religious Institutions Used the software for: Less than 6 months ### "Great Software and Amazing Customer Service" February 26, 2020 5.0 One Church is pretty much self explanatory; however, I have run into a few issues or questions that I needed help with and \[SENSITIVE CONTENT HIDDEN\] has the best customer service of anyone I have ever worked with. I typically get a response back almost immediately, no matter what time of day. I've never had a question or issue with One Church that wasn't resolved. Pros One Church is the simplest Church Management Software I have ever worked with. There are so many amazing features that I learn something new each day that helps me be more efficient in my record keeping. Cons I would love to see a financial piece added to One Church, so I could have everything in one place. Review Source JA Jennifer A. Executive Assistant Religious Institutions Used the software for: 6-12 months ### "Great software! Easy to use." January 15, 2019 5.0 We love our experience with One Church so far! From what I hear, it's a more efficient experience than using Fellowship One. I don't have any experience comparing it, though. Pros How easy it is to navigate the system and figure things out. I also like that you can schedule individual training sessions for those learning to use it. Cons Maybe not being able to search for someone by phone number? Sometimes, I need to find out who someone is by a phone number and haven't figured out a way to search for them that way. Maybe under reports? Review Source Response from One Church Software January 17, 2019 Hi Jennifer! Thanks so much for the review! We actually do support searching for people by their phone number. The people quick search at the top of any screen can be used to search by entering any part of their name (including nickname), email, and/or phone number. There are also filters for phone number from the main people listing as well as from the Person Query Builder. I hope that helps! If you need anything else, please feel free to reach out to us. MH Mikel H. Kids Ministry Check-In Used the software for: 6-12 months ### "USER FRIENDLY. simple to use works great using internet portal instead of remote." January 24, 2018 5.0 very easy to use. it helped eliminate a lot of extra steps we use to do in our previous software Pros 1) One can set up reoccurring events and set them up also on a timer to be switched automatically. 2) Very simple to use 3) Modern sleek platform 4) Simple to adapt for multiple usages Cons This might not even pertain to the software's ability or not but in our church it would be great to have a "universal roster in attendance to help ease check-In experience for families visiting from another campus. Once again I believe this might not be an issue of the software itself but rather something we as an organization should look more into. Once again i believe the software is more than capable of running a universal roster we just haven't explored that area much. Not much more to say other than this software is and runs GREAT! Review Source DH Daniel H. Associate Pastor Religious Institutions Used the software for: 6-12 months ### "Great Resource!" January 7, 2019 5.0 My overall experience is great! I highly recommend them. Pros The customer service is incredible! They were able to help us onboard our entire church, and were timely in our requests for help. They are fantastic at serving churches! Cons At first their online volunteer management systems was clunky. But they made vast improvements to it, and now it works fantastic! Review Source HH Hector H. IT Director Used the software for: 6-12 months ### "Great features, user interface and support" November 28, 2017 5.0 Does exactly what we want and even the things that we might come up as ideas that could improve our workflow are considered for enhancements and are implemented Pros Took our church management to the level we wanted/needed. Our kids ministry also have benefited from a more streamlined Check In process. Review Source VR Verified Reviewer Tech Advisor Package/Freight Delivery Used the software for: Less than 6 months ### "A Huge Blessing for the Administrator !" May 7, 2019 5.0 Pros The people management and the reporting makes my life as the Church Administrator so much easier! I can easily run reports to help the church board with their decisions and to help keep the board meetings running smoothly. Cons While it isn't a con per say, we just don't use the Children Check-in function as our nursery is quite small. Review Source ME Miguel E. Pastor/Elder Religious Institutions Used the software for: Less than 6 months ### "Great Church Management Software" June 23, 2021 5.0 Great Pros Great customer support, price and amount of modules available for overall management Cons Learning new system, change and initial set up Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing One Church Overall services provided, price, customer support Review Source LC Lori C. Bookkeeper Religious Institutions Used the software for: Less than 6 months ### "Great customer service !" March 7, 2019 5.0 We have been talking with CSR from the beginning and he's been great! He takes time to hear any questions or concerns and takes time to explain. He is also great at sending quick articles he thinks may be helpful to read. Pros Ease of use and the intuitiveness of the product. Cons Like any software, there is a learning curve. Review Source MD Meghan D. Stewardship Lead Religious Institutions Used the software for: Less than 6 months ### "Best Church Software Out there" January 15, 2019 5.0 Our rep at One Church is amazing to work with. They have been thorough, responsive and have developed a quality product. I would recommend their system to any church looking for a well rounded system. Pros \-Ease of use -Functionality and reporting -Responsive developers -Excellent customer service Cons \-Fundraising options are still being built out Review Source KU Kingsley U. Assistant Director Religious Institutions Used the software for: 6-12 months ### "Effective for managing church growth" July 3, 2018 4.0 It actually gives a helping hand. Pros Easily unfolds the techniques of church management that will bring about cheap result with less stress. Cons Fails to buttress a structure for church management as this is core in sustaining the future of any organisation. Review Source MC Melissa C. Childrens Director Used the software for: 6-12 months ### "Ive loved working with the One Church team and software. " November 30, 2017 5.0 Pros Easy to use. Thorough and covers all of my needs. Really quick customer service response and help. It has been a very pleasant experience. Cons If I had to say one thing, maybe a few of the components of the scheduler but nothing major. Review Source FB Frank B. Director of Children's Ministry Used the software for: ### "Easy to use. Visually appealing and excellent customer service" March 3, 2016 5.0 My staff learned how to use this software very quickly. It keeps our children's ministry in order and safe. Review Source DL Dayami L. Administrative Assistant Used the software for: ### "Excellent!" March 3, 2016 5.0 Very user friendly! Fast customer service. Love the program. I recommend it! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.