--- title: "Omnify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Omnify the right Class Registration solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149645/Omnify/reviews/" page_type: "reviews" language: "en" --- Omnify 4.4 (100) [View alternatives](https://www.capterra.com/p/149645/Omnify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 9th, 2026 # Reviews of Omnify Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews CA Chad A Owner and TrainerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Using Omnify has been a total game changer for our small fitness business, especially how it streamlines the entire booking process.“ April 9, 2026 AR Angie R DPAEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and keeps you in a truncated loop of error messages.“ October 15, 2024 CA Chad A Owner and TrainerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Human interaction is crucial and we love how when we message them, we get a quick message back!“ April 9, 2026 BT Brooke T Lead Product Learning ExpertComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “This limitation affects our ability to streamline client management and could impact our efficiency.“ October 29, 2024 RR Riley R Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I enjoy using omnify for my fitness goals.“ February 26, 2026 RR Riley R Legal Project AnalystLegal Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It definitely took me a while to understand how to fully register for the app.“ February 26, 2026 CL Charlotte L Rather not sayRetail, 501 - 1,000 employeesUsed the software for: More than 2 years. “Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the introduction of new features.“ October 9, 2024 BT Brooke T Lead Product Learning ExpertComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “This restriction makes it challenging to research enrollments effectively.“ October 29, 2024 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anita D M. Soul Alignment Coach Used the software for: Less than 6 months ### "Good Booking System and the Support has been brilliant" January 19, 2018 4.0 The biggest benefit has been ease of client booking and course bookings now compared to when I did it manually - saved my time and has resulted in improved booking success rate. Pros I love that I can use it for both booking clients and for my course bookings all in one system. Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this. It has been easy to use and the support when I have had problems has been quick and responsive. Cons Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one. My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development. Review Source CA Chad A. Owner and Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "FBD's success with Omnify" April 9, 2026 5.0 Honestly, Omnify has been a complete game changer as said before. Our small fitness business has truly benefited by using Omnify's booking platform for the past 3 years, and we look forward to contining with them! Pros Using Omnify has been a total game changer for our small fitness business, especially how it streamlines the entire booking process. From an owner’s perspective, the platform is very user-friendly and simple to manage our schedule without a steep learning curve. Since joining Omnify, our clients have enjoyed and appreciated having everything listed online for them, making their experience with booking sessions with us so much better than before. The value it provides is undeniable, but the best part is how it has completely eliminated the constant stream of text messages asking about class availability. Now, everything is transparent and automated, giving us our time back while providing a professional experience for our fitness community. Also another very important point, is that when you have an issue or question, they have an actual person talking to you on their online chat. Human interaction is crucial and we love how when we message them, we get a quick message back! Cons There are no real reasons to dislike Omnify. They offer such a great service, and so easy compared to other platforms. The customer service they offer is great and there is always someone to talk to if need be. But the only few things we can think of would be.. 1. The small glitches that can happen with any platform 2. Being unable to delete clients off our "inactive/leads" which adds to our total clients (which was not like this before) 3. Having to manually approve "class packs" when a client books a class pack. Because if clients get out of the page, and then go back in before they booked a class, that particular class or classes would not come off the new pass, so we have to then approve the pass and then re-credit them etc. If there was a way to have "pay later" enabled button with also an option to auto approve the pass, that would be super helpful. Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing Omnify Omnify stood out with the "free forever" platform and with how easy it is so use for both owners and clients, it was a no brainer to choose Omnify. We are such a small fitness business, and Omnify was the exact fit we needed. An their overall appearance is great online! The above question about alternative products I was not sure what it was asking. But if it is in regards to other platforms, the 2 easy to use free ones are Studio Dash and Push Press. Review Source BT Brooke T. Lead Product Learning Expert Computer Software Used the software for: 6-12 months ### "Omnify Review" October 29, 2024 3.0 \[sensitive content hidden\] has been instrumental in our transition to using Omnify. His support has been invaluable. Pros The intuitive design of Omnify's existing software stands out to me. Cons There are a few issues with Omnify's functionality that are concerning. Firstly, the inability to re-add a cancelled class to the schedule without creating a redundant class is problematic. This not only clutters the services but also causes confusion when reviewing past classes on the calendar. Additionally, the emails being sent exclusively in PST, without clear labeling, adds to the confusion for attendees in different time zones. The reporting feature is currently unreliable. Often, when I attempt to generate a report, it downloads with zero rows, despite there being data available. This issue is impacting our ability to access necessary information. It is challenging that transferring existing clients to an existing family is not possible. This limitation affects our ability to streamline client management and could impact our efficiency. Lastly, I find it limiting that the current system only allows searches by the head of the family in the Clients section. This restriction makes it challenging to research enrollments effectively. It would be beneficial to have the capability to search by all family members to streamline the process. Review Source AL Anne L. CEO Performing Arts Used the software for: 2+ years ### "A good booking platform with excellent, personal customer service!" September 12, 2025 5.0 From start to finish, a very good platform that continuously evolves with the current needs of any business. My account received personal attention, and I was always satisfied with the results. Pros User friendly and customer service is excellent! It was easy to fit with the brand in an established website and one of the first booking platform to allow Zoom integration! Cons I used Omnify for 5 years. I found it difficult to edit services and had to recreate the service that would publish with the required edits. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Omnify It was a more suitable platform for my business. Review Source AR Angie R. DPA Education Management Used the software for: Less than 6 months ### "Fantastic Product! " October 15, 2024 5.0 I can't recommend Omnify highly enough! From the very start, the team demonstrated an exceptional level of dedication to ensuring we got exactly what we needed. They were not just there to sell a product; they genuinely cared about our users experience and were invested in the team's success. What truly stood out was \[sensitive content hidden\]'s constant availability. No matter when I had a question—whether it was early in the morning or late at night— he was just a message away, ready to assist with detailed answers and thoughtful guidance. His responsiveness made me feel supported every step of the way, and it’s clear that customer satisfaction is a top priority for him. Beyond the outstanding customer service, using Omnify has been an overall pleasant experience. The platform is intuitive and user-friendly, making it easy to navigate and get things done efficiently. The combination of a solid product and an amazing team has truly set Omnify apart. Pros What impressed me the most about Omnify was the team's ability to accommodate all the needs we requested and if there was a specific item or feature that wasn't part of the product, we could always find a solution that worked for everyone. Overall, a fantastic product and extremely user friendly, and the ability to have this as a mobile app was a huge plus. Cons The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and keeps you in a truncated loop of error messages. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Ease of use, WooCommerce is not user friendly Review Source EF Eric F. President Retail Used the software for: Less than 6 months ### "Just ok for our application" September 20, 2022 3.0 It has been ok. We have made it work but it is temporary solution to our online class registration. Pros Their customer service is top notch. They were always available to help and answer questions. Cons It just isn't ready. It seems there are a lot of glitches and issues that they are working through. It needs to be polished by way of gathering user feedback. Omnify needs to decide who their target market is. They say it can be used for cooking class registration but it falls short in many areas. Alternatives considered [Booxi](https://www.capterra.com/p/143085/booxi/)[BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reason for choosing Omnify Price and it was the best fit we could find at the time. Review Source Response from Omnify August 20, 2024 Thank you, Eric! We've made some exciting improvements to our platform. We'd love for you to check it out! SG Sadhana G. Yoga teacher Arts and Crafts Used the software for: 2+ years ### "Value for money, could be improve on memberships features " May 26, 2022 5.0 Pros Integration with zoom , ease of booking, value for money and strips as payment software for autopay management. Cons Membership autopay feature needs more work Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Omnify Zoom integration and ease of class packs Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was expensive- less value for money being charged Review Source Response from Omnify August 20, 2024 Thank you for your review Sadhana! Our platform has evolved with some fantastic new features. We'd love for you to check it out! MB MIkhaela B. Head of Primary Schools Education Management Used the software for: 2+ years ### "Omnify review" August 30, 2024 3.0 The team at Omnify have been very supportive. They want to make their product work for you as best as possible. Pros The constant support to get things right and make things work. The staff are friendly and want to help you make everything right. Cons There seems to often be technical glitches. When these happen, the staff are always very supportive to have them fixed as quickly as possible. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing Omnify I believe it was the features that omnify offered Review Source CS Cate S. Pool Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent site, easy to use, amazing customer service" May 21, 2021 5.0 Excellent so far, amazing customer service. Pros All of my members have their own accounts and can sign-up for classes and see the whole schedule as I allow it. Everything is done from one link all the time, I do not have to send a daily link for sign ups like with other programs. Customizable, I love being able to change the color and add my company logo to the site. Cons Minor con - I like being able to see the classes i have created in my calendar to "make sure I made them for the right dates" but the classes do not show up until my members are allowed to sign up for the class. Makes sense but I wish I could see them all to be sure! Reason for choosing Omnify Specifically marketed towards Pool capacities, as a pool this was a huge plus, it does what I need it to do while be very affordable and easy to navigate the website. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) With SignUpGenius I had to send a new sign up link to members daily in order to coordinate with our classes. On Omnify, my users can have their own accounts and access it all from one address. Review Source RR Riley R. Legal Project Analyst Legal Services Used the software for: Less than 6 months ### "omnify review " February 26, 2026 5.0 I enjoy using omnify for my fitness goals. I use it quite often and have seen an improvement in my goals because of it. Pros I enjoy how easy it is to view my membership. It is very easy to pay and schedule classes for the month. Cons I disliked how long the registration process took. It definitely took me a while to understand how to fully register for the app. Review Source CL Charlotte L. Rather not say Retail Used the software for: 2+ years ### "Omnify Review" October 9, 2024 5.0 The customer support provided is exceptional, consistently striving to meet customer requirements and preferences. Pros Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the introduction of new features. Cons Setting up recurring classes on different weekdays throughout the year can be challenging and did not fully meet our expectations. Review Source JG Jen G. Camp Operations Sports Used the software for: 2+ years ### "Sports camp registration" September 20, 2022 5.0 We are able to keep track of registration trends and cities and instructors that have the most, or least, activity. Pros We use Omnify to book registrations for our sports camp. It is also a great way to keep track of our attendees who have attended camps and clinics, those that have cancelled and those that are repeat customers. Cons We could use more personalized customization for our specific industry. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Omnify Ease of implementation Review Source Response from Omnify August 20, 2024 Thank you, Jen! Our platform has evolved with some fantastic new features. We’d love for you to explore it! RW Rebecca W. Proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "A valuable tool for my business" May 25, 2022 5.0 Omnify has transformed my business enabling efficient business processes to run in the background with little tweaking required. I am delighted with the software. Pros Omnify runs itself, once set up I don't need to do much to ensure smooth operations Cons Inevitably sometimes things go wrong which is frustrating but the positive side is that the support is exception Review Source DB Donovan B. Events Coordinator Hospitality Used the software for: 6-12 months ### "Donovan Omnify Review" October 18, 2022 5.0 Pros the product is very easy to use and very customizable Cons I would've like if there was a direct ticketing option available to sell events Review Source Response from Omnify August 20, 2024 Thank you, Donovan! Our platform has seen some great upgrades recently. We'd love for you to check it out! JC Jeremy C. General Manager Hospitality Used the software for: 1-2 years ### "Great Reservation Service, Easy for your Customers, Great Analytics" April 26, 2021 4.0 In response to the COVID-19 Pandemic we have to reduce pool capacities but still equitably serve a community of nearly 4,000 homes and so by using Omnify to make reservations it allows everyone to have equal access to community amenities. Pros The service team is knowledgeable and extremely helpful and made uploading the necessary data and deploying the system a simple straightforward process. Cons The skills and knowledge of the customer service team made problem solving simple and because its a very flexible system, customization was easy. There was nothing I didn't like. Reason for choosing Omnify I was a past customer from 2020 and Omnify helped get us safely through the pandemic. Web based products like Omnify allow customers/community members to make appointments, vs. a phone call or email to have staff make the appointment. Review Source RJ Ritu J. CEO & Founder E-Learning Used the software for: Less than 6 months ### "Omnify has made my learning platform more efficient!" June 30, 2022 5.0 Pros I was on the lookout for a quick calendar feature for my learning platform and Omnify checked all the boxes. They also have great customer support and service. Ashrith is always around to answer our questions. Cons Ashrith and Joel from the Omnify team were very helpful with the integration of Omnify onto my platform. Review Source Response from Omnify August 20, 2024 Thank you for your review Ritu! Our platform has evolved with some fantastic new features. We’d love for you to explore it! LH Laura H. Community Association Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Keystone Temecula" May 28, 2021 5.0 We have established a good protocol and rapport with our community residents who use the system on a daily basis. Pros The software is flexible and easy to adjust and understand. Cons I am hopeful that there are possibilities for software integration for access control programs. Review Source RS Randi S. President Marketing and Advertising Used the software for: Less than 6 months ### "Pool Reservations for Over 55 Community " April 21, 2021 5.0 The team at Omnify is fantastic!! They are always available, and I mean 24/7. They answer the more complicated questions and the simplest with respect and detail. They were also available to meet via Google meet so that you got to know who was working on your account. I cannot say enough good things about their customer service. Pros The software is easy to set up and it has accounted for most of the functionality we needed to limit the number of people at the pool and the number of days in which they can book. Cons We would like to have put multiple booking restrictions in place for booking a session, but unfortunately, the system didn't allow for that. Reason for choosing Omnify Price, it would have cost too much to develop a program that already had the capabilities of Omnify. Review Source PN Phi N. Director of Operations Sports Used the software for: 6-12 months ### "Sweetwater Country Club" April 19, 2021 5.0 Customer service was outstanding. Always prompt with their replies and very helpful. Made the backend work fairly simple. Pros It is easier to make reservations rather than using paper Cons When using an appointment, I would like to tie it in with a class to reserve a certain area of the club. Review Source DN Dana N. Community Manager Real Estate Used the software for: Less than 6 months ### "Pool Reservation Software made Easy" May 5, 2021 5.0 The customer service availability has been so helpful. \[SENSITIVE CONTENT HIDDEN\] has been at each step of setting up this program for our community and worked through issues with me when I needed it. Pros The software was recommended to me by our Pool Management Company based on another association using it last year and it working well. The availability of customer service is great. The updates via email about changes to new additions is also helpful to expand the use of the program in ways I hadn't thought of. Cons I have not used the program long enough to say what I don't like. Review Source VR Verified Reviewer Spiritual Love Coach Used the software for: 6-12 months ### "Appointment scheduling and more" May 5, 2018 3.0 Pros I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one. Cons I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way. Review Source RS Rey S. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "An amazing solution" August 23, 2017 5.0 Easy to use. Value for money. Pros It is extremely easy to use and I only needed to use tutorials once and contact support once. The layout is clean and easy to navigate. The functions are very responsive. Cons The website could be better and more customisable. It looks rather basic in terms of the view and I think customisation would help so users could add more of their touches such as videos or pictures. Review Source Response from Omnify August 23, 2017 Hey, Rey! Thanks for your kind words. We are actually rolling out a live update in 2 weeks which will allow you to customize the website even more. Hope you enjoy that! DC Danielle C. B.C.D.W. Master Trainer Used the software for: Less than 6 months ### "Great platform, easy to use, user friendly. Amazing customer support." January 10, 2018 4.0 Booking platform for my business. Check-in app for classes. Pros The ease of use is amazing. The check-in app is what got me here. Coming from an old booking platform using pen and paper to check people in was a hassle. Omnify makes it so much easier. Also, the class pass features. Customer support is amazing, they've been such a help with my transition into their software. Cons I'd like to see the ability to offer two tickets for the price of one option. For the check in app, the class disappears into the "last month" tab the day of the event. I'd like to see it stay in "upcoming" until the event is actually over. Also, offer settings option for app. For Calendar, if there was an option to see an overall view, with events, classes and all other options. (these cons are hindrances but just improvements I'd like to see) Review Source AG Andres G. Director of Accounts Used the software for: 6-12 months ### "Simple tool that we use to book group sessions on site " April 3, 2018 4.0 Pros Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly Cons After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan Review Source RT Rebecca T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helping me set up my yoga store online" May 24, 2019 5.0 I'm a yoga teacher, new to using software to run my business. I'm loving Omnify so far! Pros I love all the features and how I am supported as I learn to use them. Cons I've just started using this software, and so far it does everything I need it to do. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.