# Page 3 | Omnify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Omnify the right Class Registration solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149645/Omnify/reviews --- Omnify 4.4 (99) [View alternatives](https://www.capterra.com/p/149645/Omnify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Omnify ## Showing most helpful reviews Showing 51-75 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Leah P. Founder Used the software for: 6-12 months ### "I've really enjoyed using omnify! The store is very visually appealing." March 7, 2018 5.0 Pros What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is. Cons Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators. Review Source RS Randi S. President Marketing and Advertising Used the software for: Less than 6 months ### "Pool Reservations for Over 55 Community " April 21, 2021 5.0 The team at Omnify is fantastic!! They are always available, and I mean 24/7. They answer the more complicated questions and the simplest with respect and detail. They were also available to meet via Google meet so that you got to know who was working on your account. I cannot say enough good things about their customer service. Pros The software is easy to set up and it has accounted for most of the functionality we needed to limit the number of people at the pool and the number of days in which they can book. Cons We would like to have put multiple booking restrictions in place for booking a session, but unfortunately, the system didn't allow for that. Reason for choosing Omnify Price, it would have cost too much to develop a program that already had the capabilities of Omnify. Review Source Steve B. Subconscious Success Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Omnify cost me 10 times more than I paid for it" August 27, 2018 1.0 It promised so much, but failed to deliver to the point that it harmed my business. Avoid at all costs. I've been using Calendly since I stopped using Omnify and it has been seamless. Pros Nothing. It looked good at first but the problems far outweighed the apparent benefits. Cons Omnify regularly double-booked appointments on my Google Calendar to the point that I actually lost valuable clients. It harmed my reputation because I let people down due to missed appointments. As others have said the Support team simply stopped responding to support requests. And, to top it all, I just received notifications of a number of cancelled appointments by email, some from last year, even though I haven't used the software in months. Review Source Sheng Li S. Product Manager Biotechnology Used the software for: 6-12 months ### "Promising, but buggy and needs further refinement" January 19, 2018 3.0 Pros Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan. Cons Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working. Review Source SB Stacey B. Web designer Education Management Used the software for: Less than 6 months ### "So customizable to make work for our company and amazing support" June 28, 2022 5.0 The customer support definitely took this experience to the next level. They were fast to respond and always offered solutions to help. Pros Can manage a variety of different booking set-ups / class schedules / membership programs and one to one appointments in one. Cons Nothing :) Review Source Response from Omnify August 20, 2024 Thank you for your review Stacey! Our platform has evolved with some fantastic new features. We'd love for you to check it out! VR Verified Reviewer Co Founder and CEO Used the software for: Less than 6 months ### "Great for class-leaders. Not so much for 1:1 appointments" February 6, 2018 4.0 Pros Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software. Cons For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works. Review Source PN Phi N. Director of Operations Sports Used the software for: 6-12 months ### "Sweetwater Country Club" April 19, 2021 5.0 Customer service was outstanding. Always prompt with their replies and very helpful. Made the backend work fairly simple. Pros It is easier to make reservations rather than using paper Cons When using an appointment, I would like to tie it in with a class to reserve a certain area of the club. Review Source LA Lauren A. Secretary Recreational Facilities and Services Used the software for: Less than 6 months ### "Omnify is cost effective and easy to use" May 19, 2021 5.0 It was a great experience. We used it last year during our swim season because of capacity related to Covid-19. I was worried about having a reservation system that was difficult to set up on the administration side and too confusing for our members. It was very easy to use on both fronts and had all the functionality we needed for our pool. The season went smoothly because the system was easy to use. Pros It was very easy to use for our members. Cons There were a few occasions where tweaking reservations on the admin side was tricky but that's really it. Reason for choosing Omnify Features perfect for our pool and what we needed as well as cost effective. Review Source DN Dana N. Community Manager Real Estate Used the software for: Less than 6 months ### "Pool Reservation Software made Easy" May 5, 2021 5.0 The customer service availability has been so helpful. \[SENSITIVE CONTENT HIDDEN\] has been at each step of setting up this program for our community and worked through issues with me when I needed it. Pros The software was recommended to me by our Pool Management Company based on another association using it last year and it working well. The availability of customer service is great. The updates via email about changes to new additions is also helpful to expand the use of the program in ways I hadn't thought of. Cons I have not used the program long enough to say what I don't like. Review Source AJ Alicia J. Director of Synchronized Skating Sports Used the software for: Less than 6 months ### "Great for our organization growth " May 6, 2021 5.0 My overall experience has been great! My questions are answered quickly, registrations are coming in seamlessly, and customer service has been exceptional. Pros It is easy and seamless to create bookings and so simple for customers. I have also really appreciated the time Aravind, my customer success associate, has given to make sure our launch is successful. Cons There have been some issues with dates being incorrect on confirmations or within a booking description but they have been addressed and fixed quickly. Review Source VR Verified Reviewer Spiritual Love Coach Used the software for: 6-12 months ### "Appointment scheduling and more" May 5, 2018 3.0 Pros I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one. Cons I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way. Review Source Remco H. Colorist Used the software for: Less than 6 months ### "The Omnify team makes you feel like your the only person that matters. Amazing customer support!" January 16, 2018 5.0 I've got a professional way of selling real-world services, online. Without all the hassle of web development. Pros I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me. Cons Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business. Review Source SW Sherry W. Founder Printing Used the software for: Less than 6 months ### "I think Omnify is perfect for what our company needs" August 22, 2017 5.0 Booking program that works for our company so that we can see who has booked a class. You can also see who actually attended the classes as well so that the leaders of the courses can monitor who is coming. You can follow up with the people that did not attend to make sure that they are getting the help they need. Pros I like that it helps us with our booking of classes and enables our clients to do it easily and effortlessly. Cons Wish it did more in integrating booking and selling of material. We would like to sell books to go with the classes on WooCommerce...still working out how to do that. Review Source Response from Omnify August 22, 2017 Thank you so much Sherry! In a month our products feature will be live. Stay tuned! RS Rey S. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "An amazing solution" August 23, 2017 5.0 Easy to use. Value for money. Pros It is extremely easy to use and I only needed to use tutorials once and contact support once. The layout is clean and easy to navigate. The functions are very responsive. Cons The website could be better and more customisable. It looks rather basic in terms of the view and I think customisation would help so users could add more of their touches such as videos or pictures. Review Source Response from Omnify August 23, 2017 Hey, Rey! Thanks for your kind words. We are actually rolling out a live update in 2 weeks which will allow you to customize the website even more. Hope you enjoy that! VR Verified Reviewer President Used the software for: Less than 6 months ### "An Amazing All In One App" January 18, 2018 5.0 scheduling and creating an online service experience. Pros How well thought out it is and the breadth of application for small business, though there are some flaws. Cons not very friendly for consultants, mainly set up for classes and is not easy to set up if you are a one man consultancy. Review Source GB Geoff B. Division President Real Estate Used the software for: Less than 6 months ### "Solid Product with great interface" May 27, 2021 4.0 Customer Service was great - \[SENSITIVE CONTENT HIDDEN\] was extremely helpful. Some time issues with activation due to the weekend. Pros The product is easy to use, reasonably instinctive and logically set up. Cons Some of the configuration requirements are a bit murky, need to be careful to make sure you think through your operation. Review Source DC Danielle C. B.C.D.W. Master Trainer Used the software for: Less than 6 months ### "Great platform, easy to use, user friendly. Amazing customer support." January 10, 2018 4.0 Booking platform for my business. Check-in app for classes. Pros The ease of use is amazing. The check-in app is what got me here. Coming from an old booking platform using pen and paper to check people in was a hassle. Omnify makes it so much easier. Also, the class pass features. Customer support is amazing, they've been such a help with my transition into their software. Cons I'd like to see the ability to offer two tickets for the price of one option. For the check in app, the class disappears into the "last month" tab the day of the event. I'd like to see it stay in "upcoming" until the event is actually over. Also, offer settings option for app. For Calendar, if there was an option to see an overall view, with events, classes and all other options. (these cons are hindrances but just improvements I'd like to see) Review Source CF Clarence F. Community Director Real Estate Used the software for: Less than 6 months ### "New Omnify User for our Pool " May 21, 2021 5.0 We are opening our pool this year and need a great way to schedule time slots for residents. Omnify is great! Can't wait to use for our other amenities. Pros The ease of use and how residents can reserve from the comforts of their homes. Cons I have no cons for the software at this time. Review Source AG Andres G. Director of Accounts Used the software for: 6-12 months ### "Simple tool that we use to book group sessions on site " April 3, 2018 4.0 Pros Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly Cons After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan Review Source LS Lindsay S. Language learning consultant E-Learning Used the software for: I used a free trial ### "Great customer service " March 22, 2019 5.0 Pros The customer service has been great, ash gave me a great demo of the product and showed me how to use it efficiently Cons There are a lot of features on the website so it will take me a while to get to grips with the whole software Review Source RT Rebecca T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helping me set up my yoga store online" May 24, 2019 5.0 I'm a yoga teacher, new to using software to run my business. I'm loving Omnify so far! Pros I love all the features and how I am supported as I learn to use them. Cons I've just started using this software, and so far it does everything I need it to do. Review Source SG Stephanie G. Art Director Used the software for: Less than 6 months ### "Good overall experience but it could be better" May 12, 2018 4.0 Pros Beautiful UX design I really like the getting started wizard which was great to get to know the menus options to set up our account. nice website widget and or store front website included in most plans they are constantly pushing updates to fix bugs :) I like the 2 way google calendar sync, if you use google apps it plays well with it we have the Studio plan which does not come with custom domain so for this reason we use the embedding option to use it on our website convenient integrations with stripe and paypal Cons Has an extra 0.5% fee on top of the regular 2.9% stripe/paypal fee The app still has many bugs which is why I do not use all features Customer support is pretty active but can be hard to reach at times Review Source SC Sarah C. Resident Services Coordinator Recreational Facilities and Services Used the software for: 6-12 months ### "Great Appointment Software" May 6, 2021 5.0 Pros Customer Service was extremely helpful. Questions were answered quickly and overall the set-up was effortless. Works well for booking reservations. Cons No issues at this time. The system works perfectly for our needs. Review Source HH Henry H. Digital Director Arts and Crafts Used the software for: Less than 6 months ### "A strong app for any business looking to automate their classes online" September 26, 2018 4.0 Overall it was a positive experience with Omnify primarily due to their customer support team who worked with me every step of the way to make sure that even a custom product could still happen through their application. Pros Once setup, the admin side of Omnify allows you to manage your individual class schedules/times, all with a maximum per class and waiting list feature. Also their Front Desk booking feature allows for a solid report of transactions and the ability to do live new / adjusted bookings on the spot, if needed. Cons There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details. Being able to include additional custom messaging on those checkout pages for clarity would help. Review Source VR Verified Reviewer President Used the software for: Less than 6 months ### "Still a beginner" January 16, 2018 5.0 I have to use it more to give an objective answer. Pros Feature set appears to be both rich and powerful. I look forward to using it to its fullest and deploying it in my business. Review Source Similar Products Featured