--- title: "Omnify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Omnify Software - reviews, pricing plans, popular comparisons to other Class Registration products and more." source_url: "https://www.capterra.com/p/149645/Omnify/" page_type: "product" language: "en" --- # Omnify Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Omnify ## What is Omnify? Omnify is the #1 software for kids' activity and class-based businesses—built to simplify class registration and scheduling. Deliver the best booking experience with our New Service Store and the smoothest booking flow. What’s New? Whether you run kids' programs, classes, seasonal camps, sports events, or workshops, Omnify is built to help you deliver high-quality services effortlessly. With a redesigned platform, with a beautiful Storefront, powerful CRM,one single Calendar, advanced Insights, seamless payments, and so much more, managing your business has never been smoother. Manage schedules, sell products, offer gift cards, and personalize your Service Store—all in one place, now faster, smarter, and easier than ever. Perfect for businesses of all sizes. Join over 1000 services in 50+ global locations to save time and give your clients the attention they deserve. ## What is Omnify used for? [Class Registration](https://www.capterra.com/class-registration-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 100 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Starting price $149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Omnify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getomnify.com&name=Omnify) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Omnify 4.4 (100) VS. [4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) Starting Price $149 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (100) Ease Of Use 4.2 (748) Value For Money 4.5 (93) Value For Money 4.5 (593) Customer Service 4.7 (98) Customer Service 4.7 (674) ## Omnify alternatives [4.5 (318)](https://www.capterra.com/p/163567/Sawyer/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149645/Omnify/alternatives/) ## FAQs about Omnify Overview ### What problems does Omnify solve? Omnify helps teams solve messy class scheduling, manual check-ins, fragmented registrations, and hard-to-manage online bookings by centralizing services, payments, customer status, and communications in one system. Studios, coaches, fitness businesses, pools, and community program administrators benefit most from faster setup, easier website integration, and smoother day-to-day operations. Answer based on 63 reviews Overview ### Which roles and teams benefit most from Omnify? Omnify is most used by business owners, founders, presidents, and directors who manage bookings, memberships, payments, and customer communications from one system. Community and association leaders use it to organize programs and member services, while administrators and account managers rely on it to streamline scheduling, billing, and day-to-day operations. Answer based on 93 reviews Overview ### What company size and industries is Omnify built for? Omnify is built for small businesses running kids’ activity operations, with 89% of reviewers from small companies and Health, Wellness and Fitness leading at 19%. It also serves midsize businesses at 10%, with additional traction in Education Management and Real Estate, each representing 8% of reviewers. Answer based on 100 reviews Features and Usability ### What are the key features of Omnify? Omnify includes core booking management features like online booking, class scheduling, appointment scheduling, payments, and check-in tools. Differentiating features include customizable storefront widgets, membership and class pack management, website integrations, and mobile access. Reviewers also frequently mention responsive customer support and flexible customization for classes, courses, and services. Answer based on 63 reviews Pricing ### How much does it cost and what fees or limitations are included? Omnify starts at $149/month for the Growth Pro plan, with a free trial available. Growth Pro includes up to 5 team members and 1,000 clients, plus 2% transaction fees. Accelerate Pro costs $349/month for 10 team members and 5,000 clients, and Scale Pro is $599/month for unlimited team members and clients. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Omnify integrate with? Omnify integrates with Stripe and Mailchimp, which reviewers mention for payments and customer database syncing. It also connects to 12 third-party tools including PayPal, Gmail, Google Calendar, Google Workspace, WordPress, Zapier, and ActiveCampaign, covering payments, email marketing, scheduling, website publishing, and workflow automation. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Omnify offer? Omnify provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Answer based on 7 reviews Getting Started and Support ### What customer support options does Omnify offer, and how do users rate the experience? Omnify offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, patient, and helpful during setup and troubleshooting, though some report inconsistent responsiveness, occasional delays, and unresolved issues when bugs or product limitations persist. Answer based on 63 reviews Booking ### How well does Omnify handle online booking? Omnify makes online booking easy for many service businesses, especially classes, appointments, memberships, and event registrations. Small fitness studios, coaches, and activity providers like the simple setup, client self-service, waitlists, and check-in tools, though some teams mention checkout confusion, booking restrictions, app gaps, and occasional glitches. Answer based on 34 reviews ## Features AI summary Based on 791 Class Registration reviews Capterra data shows that buyers of class registration software rank the following features as their top priorities: - **Online Registration** (**74%** of reviewers rated this feature as critical) - **Electronic Payments** (**65%**) - **Registration Management** (**64%**) Omnify supports all three features that reviewers rate most highly: **Online Registration**, **Electronic Payments**, and **Registration Management**. Together, these capabilities help businesses accept sign-ups online, process payments efficiently, and keep registrations organized, allowing teams to manage classes with less manual work and provide a smoother experience for participants. Online Registration 4.1 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Real-time registration over the web Electronic Payments 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Registration Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Enrollment Confirmation 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Confirmation of the enrollment of a student in a course, class, activity, or program Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar Management 4.2 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Omnify 163 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - Food & Beverage Management: For businesses handling food & beverage operations - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Music Schools: Software to be used by music institutions - For Virtual Events: Designed for events that occur online - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Group Registration: Register a group/batch of attendees - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Video Support: Supports various video file formats - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.2 (100) 4.2 Based on 100 reviews ## Pricing Value for money 4.5 (93) Free Trial [View pricing plan details](https://www.capterra.com/p/149645/Omnify/pricing/) Growth Pro $149.00 Flat Rate,Per Month It includes: - 2% Transaction Fees - Advanced Discounts - 3,000+ Integrations with Zapier - Google Tag Manager Embeds - Lead Capture Form Accelerate Pro $349.00 Flat Rate,Per Month It includes: - 1% Transaction Fees - Membership or Facilities or Both - Onboarding Specialist - Custom Domain - Advanced Booking Restrictions - Custom Invoices Scale Pro $599.00 Flat Rate,Per Month It includes: - 0.5% Transaction Fees - All Services - Custom Reports - Dedicated Account Manager - Physical Access Management Value for money 4.5 (93) 4.5 Based on 93 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (98) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (98) 4.7 Based on 98 reviews ## User reviews Overall rating 4.4 Based on 100 reviews Filter by rating 5(61) 4(26) 3(10) 2(0) 1(3) Mentioned topic Sorted by most recent CA Chad A. Owner and Trainer Health, Wellness and Fitness ### "FBD's success with Omnify" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Honestly, Omnify has been a complete game changer as said before. Our small fitness business has truly benefited by using Omnify's booking platform for the past 3 years, and we look forward to contining with them! Pros Using Omnify has been a total game changer for our small fitness business, especially how it streamlines the entire booking process. From an owner’s perspective, the platform is very user-friendly and simple to manage our schedule without a steep learning curve. Since joining Omnify, our clients have enjoyed and appreciated having everything listed online for them, making their experience with booking sessions with us so much better than before. The value it provides is undeniable, but the best part is how it has completely eliminated the constant stream of text messages asking about class availability. Now, everything is transparent and automated, giving us our time back while providing a professional experience for our fitness community. Also another very important point, is that when you have an issue or question, they have an actual person talking to you on their online chat. Human interaction is crucial and we love how when we message them, we get a quick message back! Cons There are no real reasons to dislike Omnify. They offer such a great service, and so easy compared to other platforms. The customer service they offer is great and there is always someone to talk to if need be. But the only few things we can think of would be.. 1. The small glitches that can happen with any platform 2. Being unable to delete clients off our "inactive/leads" which adds to our total clients (which was not like this before) 3. Having to manually approve "class packs" when a client books a class pack. Because if clients get out of the page, and then go back in before they booked a class, that particular class or classes would not come off the new pass, so we have to then approve the pass and then re-credit them etc. If there was a way to have "pay later" enabled button with also an option to auto approve the pass, that would be super helpful. Alternatives considered [PushPress](https://www.capterra.com/p/172781/PushPress/) Reasons for choosing Omnify Omnify stood out with the "free forever" platform and with how easy it is so use for both owners and clients, it was a no brainer to choose Omnify. We are such a small fitness business, and Omnify was the exact fit we needed. An their overall appearance is great online! The above question about alternative products I was not sure what it was asking. But if it is in regards to other platforms, the 2 easy to use free ones are Studio Dash and Push Press. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Riley R. Legal Project Analyst Legal Services ### "omnify review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2026 I enjoy using omnify for my fitness goals. I use it quite often and have seen an improvement in my goals because of it. Pros I enjoy how easy it is to view my membership. It is very easy to pay and schedule classes for the month. Cons I disliked how long the registration process took. It definitely took me a while to understand how to fully register for the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Anne L. CEO Performing Arts ### "A good booking platform with excellent, personal customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 From start to finish, a very good platform that continuously evolves with the current needs of any business. My account received personal attention, and I was always satisfied with the results. Pros User friendly and customer service is excellent! It was easy to fit with the brand in an established website and one of the first booking platform to allow Zoom integration! Cons I used Omnify for 5 years. I found it difficult to edit services and had to recreate the service that would publish with the required edits. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Omnify It was a more suitable platform for my business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BT Brooke T. Lead Product Learning Expert Computer Software ### "Omnify Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 29, 2024 \[sensitive content hidden\] has been instrumental in our transition to using Omnify. His support has been invaluable. Pros The intuitive design of Omnify's existing software stands out to me. Cons There are a few issues with Omnify's functionality that are concerning. Firstly, the inability to re-add a cancelled class to the schedule without creating a redundant class is problematic. This not only clutters the services but also causes confusion when reviewing past classes on the calendar. Additionally, the emails being sent exclusively in PST, without clear labeling, adds to the confusion for attendees in different time zones. The reporting feature is currently unreliable. Often, when I attempt to generate a report, it downloads with zero rows, despite there being data available. This issue is impacting our ability to access necessary information. It is challenging that transferring existing clients to an existing family is not possible. This limitation affects our ability to streamline client management and could impact our efficiency. Lastly, I find it limiting that the current system only allows searches by the head of the family in the Clients section. This restriction makes it challenging to research enrollments effectively. It would be beneficial to have the capability to search by all family members to streamline the process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Angie R. DPA Education Management ### "Fantastic Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 I can't recommend Omnify highly enough! From the very start, the team demonstrated an exceptional level of dedication to ensuring we got exactly what we needed. They were not just there to sell a product; they genuinely cared about our users experience and were invested in the team's success. What truly stood out was \[sensitive content hidden\]'s constant availability. No matter when I had a question—whether it was early in the morning or late at night— he was just a message away, ready to assist with detailed answers and thoughtful guidance. His responsiveness made me feel supported every step of the way, and it’s clear that customer satisfaction is a top priority for him. Beyond the outstanding customer service, using Omnify has been an overall pleasant experience. The platform is intuitive and user-friendly, making it easy to navigate and get things done efficiently. The combination of a solid product and an amazing team has truly set Omnify apart. Pros What impressed me the most about Omnify was the team's ability to accommodate all the needs we requested and if there was a specific item or feature that wasn't part of the product, we could always find a solution that worked for everyone. Overall, a fantastic product and extremely user friendly, and the ability to have this as a mobile app was a huge plus. Cons The only thing I did not like about Omnify was when trying to log-in sometimes the verification link doesn't work and keeps you in a truncated loop of error messages. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Ease of use, WooCommerce is not user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Lauren F. Operations Manager Education Management ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2024 Good. Overall it is a great program. We tried migrating to a different platform and quickly came back to Omnify. Pros Ease of use and ability to find work arounds. Ability to contact staff and get results. Cons Inability to create custom reports and gift cards. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LE Lama E. CEO Food & Beverages ### "great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 very nice to feel supported by the team. Pros easy to toggle between my view and client's view Cons client views on their phones - class descriptions were not fully visible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Charlotte L. Rather not say Retail ### "Omnify Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2024 The customer support provided is exceptional, consistently striving to meet customer requirements and preferences. Pros Setting Up is effortless and smooth. Since we started to use Omnify, we have witnessed numerous enhancements and the introduction of new features. Cons Setting up recurring classes on different weekdays throughout the year can be challenging and did not fully meet our expectations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB MIkhaela B. Head of Primary Schools Education Management ### "Omnify review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 30, 2024 The team at Omnify have been very supportive. They want to make their product work for you as best as possible. Pros The constant support to get things right and make things work. The staff are friendly and want to help you make everything right. Cons There seems to often be technical glitches. When these happen, the staff are always very supportive to have them fixed as quickly as possible. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reasons for choosing Omnify I believe it was the features that omnify offered Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sarah H. Administrator Health, Wellness and Fitness ### "Omnify Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2023 Pros Can manage various bookings, classes and memberships and cheaper than other membership platforms. Cons Some technical errors but easily rectified by the customer support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2024 Thank you, Sarah! 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