# Agenda Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Agenda Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/149650/Agenda

---

# 

 Agenda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Agenda

## What is Agenda?

Eliminate the back and forth of scheduling with ABL's Agenda - an innovative and easy-to-use software for tour and activity businesses. Accept payment online in real-time, manage your bookings and track clients with your own database, assign staff to shifts and track their work schedules, view your sales and export all financials for easy accounting. Agenda consolidates all your platforms into one so you can streamline your business and watch your revenue grow.

## What is Agenda used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

88%

Neutral

0%

Negative

13%

Starting price

$49.99

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Agenda

4.3 (24)

VS.

[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$49.99

Flat Rate, Per Month

Starting Price

$0.01

One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (24)

Ease Of Use

4.6 (1,122)

Value For Money

3.9 (17)

Value For Money

4.6 (672)

Customer Service

4.3 (22)

Customer Service

4.8 (1,098)

## Agenda alternatives

[4.7 (457)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149650/Agenda/alternatives/)

## FAQs about Agenda

Overview

### Which roles and teams benefit most from Agenda?

Agenda is most used by owners, operators, and executives who need tight control over scheduling, bookings, and daily business operations. Office managers, sales leaders, and project coordinators benefit from centralizing client details, managing event or service workflows, and keeping teams aligned on tasks, timelines, and follow-up.

Answer based on 24 reviews

Overview

### What company size and specific industries is Agenda built for?

Agenda is designed for small to mid-sized businesses in the tourism, recreation, and activity sectors, including adventure outfitters, tour operators, tour guides, activity companies, event parks, classes, courses, and camps. It fits organizations that manage bookings, schedules, or participant registrations for experiences and group-based activities.

Features and Usability

### What are the key features of Agenda?

Agenda offers booking management, reservations management, and online booking for handling reservations across channels. It also includes client management, CRM, reminders, and customer support, plus itinerary creation, package creation, payment processing, pricing management, and GDS/OTA integration for hotels, vendors, and third-party bookings.

Pricing

### How much does it cost and what fees or limitations are included?

Agenda offers a free Startup Plan with 1 training, basic support, and a 5% booking fee passed to the customer. The Foxtrot plan costs $49.99 per month with 2 free trainings, regular support, and a 3% booking fee. The Pro Plan costs $99.99 per month with unlimited trainings, priority support, and 1.5% booking fee.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Agenda offer?

Agenda provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports guided instruction on site, live online sessions and webinars allow remote learning, and documentation offers written reference material for self-paced review and setup guidance.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Agenda offer?

Agenda provides 24/7 live rep and chat support. User feedback is mixed but often positive, with several customers describing the team as prompt, professional, and helpful. Others report frustrating delays when problems are not resolved quickly, especially when software issues interrupt daily booking work.

Answer based on 6 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Support

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Online Booking

3.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Group Reservations

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

The ability to reserve times in groups.

Payment Processing

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Rate Management

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Booking Notes

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Agenda 22 features

Allows businesses to offer customers reservations for a variety of activities.

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage contact details and communication with clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Timed notification for any upcoming task, deadline, appointment, or activity

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allows bookings to be made through a third party service

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.9 (20)

3.9

Based on 20 reviews

## Pricing

Value for money

3.9 (17)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/149650/Agenda/pricing/)

Startup Plan

$0.00

It includes:

-   1 Training
-   5% Booking Fee (Passed to Customer)
-   Basic Support

Foxtrot

$49.99

Flat Rate,Per Month

It includes:

-   2 Free Trainings
-   3% Booking Fee (Passed to Customer)
-   Regular Support

Pro Plan

$99.99

Flat Rate,Per Month

It includes:

-   1.5% Booking Fee (Passed to Customer)
-   Priority Support
-   Unlimited Trainings

Value for money

3.9 (17)

3.9

Based on 17 reviews

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## Support, customer service and training options

Customer Service

4.3 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (22)

4.3

Based on 22 reviews

## User reviews

Overall rating

4.3

Based on 24 reviews

Filter by rating

5(13)

4(8)

3(0)

2(2)

1(1)

Mentioned topic

Sorted by most recent

AG

Alexander G.

Direktor

Information Technology and Services

### "Schlechter Service und Preiserhöhung nach nur 5 Wochen"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 7, 2024

Pros

nichts was ich berichten kann. Die Software war nie im Betrieb, die Online Bankfunktion konnte nicht angebunden werden.

Cons

Sehr enttäuschend: Das Software-System funktionierte nicht, was mich zwang, die Umsatzsteuervoranmeldung auf das alte System umzustellen. Zwei Wochen lang bot der Kundenservice keine effektive Hilfe. Erst nach fünf fehlerhaften Wochen der Nutzung wurden wir über eine unmittelbare Preiserhöhung informiert. Inakzeptabel.

Switched from

[lexoffice](https://www.capterra.com/p/182953/lexoffice/)

Funktionalität und Einfachheit und natürlich kostenloser Service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Joachim B.

Buchführungshelfer

Accounting

### "Katastrophe "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 29, 2022

Wird täglich schlechter. Hoher Preis bei schlechter Leistung.

Pros

Absolut gar nichts. Das Produkt ist miserabel und extrem überteuert.

Cons

Seit Monaten ist die Hotline kaum zu erreichen. Täglich werden Funktionen wegen "unerwarteter Wartungsarbeiten" gesperrt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jordan L.

Président

Real Estate

### "Excellent rapport prix prestation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 7, 2022

Pros

La facilité d’utilisation ainsi que l’intégration avec Meet

Cons

Je n’ai rien à reprocher de particulier, le produit répond à mes attentes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Julia P.

Researcher

Research

### "Great value for managing activities "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 18, 2022

Pros

It keeps notes organized, easy to use, good for reservations and tourism agencies.

Cons

It could improve syncing, for instance, connection between different platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RO

Rob O.

Owner

Entertainment

### "ABL Agenda Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2019

Really enjoy the AGENDA software as well as their sales team and customer support team. Unlike most booking software out there where their sales rep calls you all the time for you to sign up and then fall off the face of the earth, ABL's Director Of Sales still checks in on my business to make sure things are running smoothly and helps me out whenever he can. Really would recommend this company to anyone who wants to take the next step with their online booking but also wants to work with someone WHO ACTUALLY CARES ABOUT MY BUSINESS!

Pros

Ease of use Customer Support Functionality Integration

Cons

There are still a few features that I am looking forward to ABL releasing for my business but all other aspects of the software work great for us!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2019

Thanks for your kind words, Rob! We look forward to continuing to work with Polar Park for years to come.

PT

Paul T.

Owner & Operator

### "Fantastic tool for online booking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2019

Pros

I have been with ABL using the agenda software from the very beginning. I was one of their first clients to sign up and have been using them as my booking software on my site for nearly 4 years

Cons

nothing it has worked great for my team and I continue to use it in the future

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2019

Thanks Paul for your kind words! It has been a pleasure working with you and excited to continue working together!

AU

Anonymous User

Project Manager

Airlines/Aviation

### "Simple and user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 10, 2018

Pros

It's simple. That's what I like the most about Agenda. I love that I can attach a date to my notes, assign them to a specific event in my calendar.

Cons

None. I can't complain about anything with Agenda. I actually prefer it compared to other similar products. It just works ho wI like it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jessica W.

Catering Sales Manager

Food & Beverages

### "Excellent Simple to Use Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2018

The platform has made the cooking class booking process much easier for us and our clients. We are able to easily edit our events and post them to the calendar online.

Pros

Even with the most basic tutorial/training it is easy to navigate the platform and make changes as needed If you are unsure of how to perform a task the "help" section provides great tutorials The live chat support is really helpful

Cons

There has been some issues and glitches (such as sending confirmation emails to clients when not requested) There has been some issues with mobile web displays of the platform. The developers are working on it to my knowledge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2018

Thank you for your review Jessica. We really enjoy working with you. All the mobile issues should be resolved at this point but if you ever need anything please don't hesitate to reach out to support@adventurebucketlist.com

PH

Patricia H.

CEO

Food Production

### "Much better than our previous software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 18, 2018

Makes our sales team happier and more productive by freeing up valuable time. The customer support has been phenomenal!

Pros

Easy to on-ramp, great customer support and a really great tool for our on-line booking of Cooking Classes. All the staff find it easy to use and like it much better than our previous software.

Cons

Doesn't have a lot of variety in how it looks/presents on-line. Would like more flexibility in making it more connect closer to our brand. Would like an on-line gift card component (which I hear is coming) so looking forward to that - hopefully before the holiday madness begins!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2019

Thank you Patty, we are very excited to be working with you! Gift cards is on its way, should be there soon!

XF

xavi f.

CEO

Sports

### "A modern reservation tool for tour operators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 9, 2018

Pros

Really useful if you need to save time with reservations and manage client data. The interface is just simple and really good. Easy to work with.

Cons

The priority support is not included with the first plan, that's the only thing I would like to have in any plan when you are paying.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149650/Agenda/reviews/)

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